Kotak Mahindra Bank Complaints & Reviews

I have account opened in Kotak Mahindra Bank since 2018. Since then i havent used much and trying to close my account since 2019 due to pandemic and other delays in bank opening. I have received no support whenever i call for closure of my bank account.

When i go to bank branch they tell me to call on support customer care number and register a ticket to get it closed from back end.

When i call customer service...

This is regarding annual charges. I give request many times, that I am not going to pay annual charges so please cancel my credit card with immediate effect. After so many follow ups, a call received from Customer care that we will issue a new card and these charges will be reversed. I received new card but charges are not reversed and late payment charges & finance charges also added in statement. I called to customer care, they said that card is blocked and you contact to collection block section, he gave me number of Mr. Pratyush Shukla (# [protected]). He is not picking up the phone, I tried many times. So please help me out and cancel my card and reverse all the charges.

My e-mail is - [protected]@gmail.com

Not able to recharge using any of the below options
1) using Kotak Moble banking
2) logging in to etc4ventureinfotek.com
3) using Paytm

I raised he issue on 13 Aug 2021.

I have reminded Fastag.[protected]@kotak.com on almost every alternate day to no avail.

I am a Privilege banking customer of your Coimbatore Saibaba colony branch

6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
my account freezed without any prior notice.
I am a student and i kept my all expenses and college fee amount in my bank account only.
now i am in trouble i can't even withdraw a single penny from my own account.
my account num is [protected] branch- jasola, new delhi
Ifsc- KKBK0004618.
Please i want to get my money back or please de feeze it as soon as possible,
still no response from bank

Purchased silver bar of Rs4744 from amazon but transaction not completed but money deducted. Taking followups from last 19 days. all are saying to wait 5-6 days.
Please do the needful.

Due to my Health Issue (coxxyx, also known as the tailbone "is a small, triangular bone resembling a shortened tail located at the bottom of the spine"), I am partially handicapped and lost my current Job, my entire family expenses taking care of my friend. So I unable to Pay Outstanding Loan Amount.
I explained this issue to your Agency Staffs and Managers, but they are continuously coming to my home one by one and using non parliamentary words with me and my family and giving us mental agony.

I attached my Medical Report for your reference.

Kindly waive my Loan amount to consider my Health Issue and Family situation

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [[protected]]

Thanks
VEDANG TYAGI

Hi Admin,
I was getting charged for not maintain the balance. I wanted to close the account but then the customer representive told me not to close instead make it 0 balance account.
I did it, after 2 months they charged me 590 twice for not maintaining balance in the month of Jan and Feb, I mean before my account was converted to 0 balance account, I raised complain they told me they will refund 1000 but the GST amount cant be refunded, This is some sort of scam on the name of Government.
Not everyone like me really care about the deduction part.
So they get there way by this malicious way.

Dear Team,

My Name is Pritam Chandrakant Tandlekar, Contact No - [protected] and Email ID- [protected]@gmail.com

I have still not received any confirmation on the Email or closure letter for closing the credit card, I have emailed your team but still not received any update from your side

Request No[protected]

Hi Team,
This is in reference to unauthentic deduction of INR 588.82 done from by account balance on dated 23rd May 21 regarding Credit card dues.
I would like to notify that almost 2 years back i have blocked my Credit Card due to non-usage and haven't requested for reissuance.
moreover, have verified the Credit card status on mobile App which says, "No Credit Cards available".
Please investigate and refund the amount deduct from bank account no. [protected]

Regards,
Rakesh Mahor
[protected]

I took Credit Card from Kotak Mahindra Bank in Dec 2016. Everything was going smooth I am using. but after covid situation my business complete shutdown as I have a small travel agency. After that I struggled a lot. and some how I managed and paying some partial amount. till last july 2021. But every time Bank recovery agent was calling and scolding me. and this time they harassed my parents (as they are senior citizen) My dad age is 74 & my mother age is 66 threatening like hell telling them your son is chor.
Apni Maa ke jevar bech ke paide de and all Bank ka paisa khaya.

They are calling 100 times in each cell number (Me/My Wife/ Mother & Father)

My family member will not pay the credit amount. Its me who agree them to pay from next month but Their senior is not agree and talking rubbish also he informed their team to threatening my family their.

I am sharing the calling numbers from where we are getting harassment calls you can check the recorded tapes what I speak and what they speak like hell.

Senior - [protected]
Executive - [protected]
[protected]
Above are the numbers who threatend my family in case anything happen to them blame will come to KOTAK Bank My father is a hear patient and my mother is a blood pressure patient.

Tarun Rijhwani

PLEASE DON'T STRUGGLE AFTER TAKING LOAN FROM KOTAK BANK.

My Loan reference number: SPLN59922640

I had taken personal loan from Kotak Mahindra Bank 3 years before and paying my EMI's regularly. I don't have any clarity about the outstanding payment that i need to make. When i attempted multiple times to dial and check with the bank, the number doesn't work. Below issues i'm facing...

1. After several reminders to the customer representatives, the bank doesn't share me the loan repayment schedule till date. (i'm on the 3rd year)

2. Write-to-Us option available in website doesn't have an email ID. If you check it will take you to a never ending loop to select multiple options, multiple pages, I bet you will never find one single email ID to write to. This is absolute cheating.

3. Customer support Toll FREE number 1860 DOESN'T WORK ANYTIME. Bank has kept a number just for eye-wash.

4. When one single EMI fails, you will be bombarded with call harrassment from 3rd party comapanies. They don't bother to listen to what issue you are facing

5. Kotak Mahindra Bank by far is the worst bank in my experience as a customer. Such a customer unfriendly bank which i strongly suggest to everyone not to take up any loan product or think twice before availing their service.

In my experience HDFC, ICICI, Axis provide superior customer service and offers ease of banking experience.

I was transferring 24000rs today using upi from Kotak application for my flat rent but it showed me error and money got deducted. Trying to reach customer care since that time but unable to reach someone from team to talk. Its urgent please...

My Car Loan no. CF18729693 is integrated with ECS with my Citibank and funded enough. ECS is not functioning properly from the Kotak side. I have been penalized every month, even after supplying the bank statement with fund availability. Kotak charging as check bounce and messing my credit score, Called customer care .ref 1-[protected]. No one is addressing. Is there a way to change my Car loan banking?

Hello, I have received a Notice from The appointed Sole Arbitrator for initiation of Arbitratin Proceedings in respect of my Personal Loan. The Arbitration is to take place in Chennai. The letter received earlier was from the Law firm asking this arbitrator to invoke the arbitration clause, stating that I had failed to pay back the entire loan amount after three of my EMI's bounced. However, I had made that payment regularly before last 2 years. Due to COVID situation, I have two pending emi but I receive a notice from arbitrator to come in front of court. I don't know how to handle this situation. From this month onward I'm paying my emi regularly and I have informed my relationship manger about my delay emi which I will pay by next month. Still I received a notice from kotak but I have asked my relationship manager about the notice, he had no idea about that.

16 july received call from kotak bank +[protected]
Saniya
15:11 pm
And saying apply creditcard its free and welcome bonus 30000 and free air ticket and movie ticket and much more
I have also call record but after card apply not welcome bonus points received and when i m calling your bank says no point received this time
Why
Plz reply

6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
my account freezed without any prior notice.
I am a student and i kept my all expenses and college fee amount in my bank account only.
now i am in trouble i can't even withdraw a single penny from my own account.
my account num is [protected] branch- jasola, new delhi
Ifsc- KKBK0004618.
Please i want to get my money back.

I have paid 2650 rupees in telling fake job role on Kotak Mahindra Bank . I have taken msg on [protected].
I have paid on this number[protected]@upi

Respected Sir,
credit card number [protected] Name Sushila Devi...
I am a Saving Account Holder in kotak mahindra bank .
sir without my permission issue a credit card and start dues & penality on it without my permission bank put Auto Debit on it.

Sir Recovery Department also harassment me on mobile...
I pay settlement amount rs 1700/- for close the card.. in jan 2020...

But Bank recovery department again call me for payment...

sir i don, t have any source of income I am a house wife...
please resolve this problem...

They keep calling to opt for Credit card again and again even though I have requested not to call 1000 times already.

They even call 3-4 times a day by different calling Agents from different numbers and keep harassing all the time.

If it does not stop, I will file a complaint to the higher authority.