Kotak Mahindra Bank Complaints & Reviews

Dear sir

This is to bring at your notice that My misses has open this 811 zero balance account and CRN no is[protected] .Today due to Certain reason i have taken payday loan of 3000rs due to the current condition of job loss .from That 3000 rs kotak bank has deducted unknow charges called lein charges of 1260 rs from the only amount i had in bank is 3000 rs which was also a Loan for needs ..pls i request you to help because i cant bear so called deduction of 100 rs without any fault or reason .my account is active .I took the screen shot from NetBanking where it is marked as Lien user .Reason for deduction is mention as TMBS charges i am not aware of anything like TMBS nor informed once through Customer call or sms or email.Still without informing Kotak bank has deducted 1260 rs .Which is very much required for me..pls help me out regarding such cheating from major bank .Also i am sharing the screen shot where you can see the remark is Xelerate- TMBS[protected].

I am very helpless and disappointed because at this time i can arrange any financial assistance from anywhere i took this unwanted loan of 3000 rs for medicine of my mom for diabetic .in such need also amount got deducted which was never ever notified ..

I had registered for nps and have selected my kotak mahindra bank as my pop bank for nps.

My pran is generated. However, kyc verification is pending from kotak bank. The nps status right now says "Freeze due to KYC verification is pending at Bank".

The kyc verification is now supposed to be completed by bank.

Its been more than 12 days and the kyc is still not verified by the bank. I need to make investment before this month end but the bank is being a blocker. Without kyc verification, i can't invest any further in nps.

I tried to reach kotak bank NRI customer support but no one is responding.

My kotak crn number[protected]
A/c number [protected].

As date on[protected], amount debited transaction of rs.23000/- by kotak bhim upi ref no[protected] and Transection Id[protected].

I have transfer money from my upi VPA [protected]@kotak to
Vpa [protected]@SBIN0000641.ifsc.npci but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

Please refund the amount to as same bank check & clear the transaction failed issue.

I have an an charges of 1770 saying tbms charges. Which is completely irrevelent. Need explaination on this. You can check on CRN[protected]

Today Around 2 Am I Was Transfering 3000Rs To My Paytm Account The Transaction Was Failed But The Amount Debited From My Account

Kotak Mahindra Bank is fraud bank...8/5/21 in this date, the bank is charged me 152 rupees and it is without any information.. and still now by bank balance show is 0 ..when i click on view details then show 31 rupees. But its ghow main balance zero..

So i want to say that, please refund my money either i will close my account..

This is a fraud bank.. because my bank account is a zero balance account...no minimum balance required...pls report all..

CRN:[protected]
Account no: [protected]
Contact email: [protected]@gmail.com

Mere ko bahut urgent hai abhi mil jaaye image mil jaaye passbook ka Mera mere ko nahin Mili hai mere ko bahut argent hai abhi mere pass book ki image mil jaaye bus mere ko apply karna hai kuchh jaldi jitni jaldi ho use jaldi mil jaaye mere pass book ki image

Request no. 1/[protected]

I raised a request for lien removal on 21st April and TAT was 7 working days and all amount is deducted from my account and nothing is pending but still lien is not removed from my account and for an minimal Charge of Rs.1000/- more than 1.5 lakhs is being kept on hold in my account from more than 30 days and no one bothered to even help me in getting this resolved as from last 7 days due to Medical Emergency I am struggling on short of Cash and wherein my hardly earned money is being blocked by the loan team where they are simply harrasing me in getting my lien amount removed. I got multiple assurances stating that the amount will be released in 24 hours and then even after a week no resolution is provided than I was said that there is 50% of manpower working due to which it is getting delayed than again I was told that the senior will call me from Concerned dept within 6 hours but even that has not happened. I need to file and case if this is not done.

REMINDER 9

Sent:Â Sunday, May 02, 2021 at 7:26 PM
From:Â "sandeep nanda"
To:Â vipinkumar.[protected]@kotak.com
Cc:Â service.[protected]@kotak.com
Subject:Â Fw: Re: Legal Notice_ reminder 8
PLEASE REPLY OVERÂ MAIL..SINCE ME & MY FAMILY IS IN THE GRIP OF CORONA VIRUS & MYSELF ON OXYGEN SUPPORT. HENCE UNABLE TO TALK AT LENGTH.

Sent:Â Sunday, May 02, 2021 at 11:59 AM
From:Â "sandeep...

I had taken a Consumer Durable loan in Feb 2020, EMI's for which were supposed to start from April 2020 (total 8 EMIs). However, due to the lockdown situation, Kotak had offered a moratorium for April-May 2020, which I had accepted.

Kotak had again offered moratorium for June-July 2020, which I had accepted. I even have proof that Moratorium for June - July was approved. Yet, Kotak started encashing the cheques, first on 05/06/2020 and then again on 12/06/2020 (please refer to IDBI confirmation about these failed transactions). I had applied for Moratorium due to the financial crunch, so obviously cheques bounced and I had to pay these charges. In July 2020, Kotak Mahindra encashed EMI (without respecting the valid moratorium) and stole the money that was meant for my house-hold expenses.

This was not enough. They went on increasing the EMI illegally. Have a look at the calculations done by them. They respected moratorium only for 2 months, yet deducted as per moratorium charges were for 4 months.

I completed paying all the 8 EMIs on 05/02/2021. However, on 03/03/2021, I got an SMS alert from Kotak Mahindra asking me to keep Rs. 15052/- ready for EMI deduction. I was shocked at the audacity of this fraud bank, so I had to empty my bank account. Kotak went ahead and tried to encash the EMI on 05/03/2021. Proof is enclosed with confirmation by my bank (IDBI). So, in all, 3 times I had to pay cheque return charges, due to Kotak's fraudulent behavior.

Kotak Mahindra did not respect the Moratorium assurance letter given to the customer and has been shamelessly cutting money from my bank account

I want Kotak to refund all the money that it had illegally duped from me as well as the cheque return charges that I had to pay.

Kotak Bank closed my 811 account in sept 2020 without informing me. Then the remaining balance was to be delivered through demand draft which is not yet happened. Their staff are just not following me up for the result. Their customer service is saying that your CRN no is invalid.

Dear Sir,
I have a Kotak credit card Ending with 5776. I tried for Rs. 4, 00, 000/- payment on 26/02/2021 but the card declined due to security reasons. I called customer care after that I received a call from your bank and the customer care executive said to me sir I will *upgrade* your credit card with tons of features and benefits and its fees Rs. 3, 000 + 18% GST. I agreed on that terms but when I received my monthly statement I saw there is "OVER LIMIT CHARGES". I spent within my limits but due to upgrading the card my limit decreased after my expenses. I called the customer care executive to close my card because I don't want this card. They said they will arrange a call back. I raised this issue on twitter so kotak bank gave me assurance about reversal of charges. I paid more than the full amount. Only Left Overlimit charges and Annual Fees. But this month I haven't received any waiver and FINANCIAL CHARGES of 9879.12 + 18% GST. This is totally unethical and corrupt practice done by kotak bank. I am really frustrated.
I always paid your amount on time. I am your more than 12 years old customer. I don't know how you behave with your old customer.

Your Customer Care worse than worst your A.I. Software Kyra.Your Website give us error of Grievance redressal
Kindly look at this matter seriously. I hope for the best resolution.

Thanks
Manish Jindal
# [protected]

CREDIT CARD NO. ENDING:
...2721

Dear Sir,
I had done a transaction on the BIG BASKET App. on 29/03/2021 ( MBO[protected] because there was a promotion from Kotak Bank for an instant cashback of 10% on the debit card.
However the offer was rejected on the above card, without any valid explanation.

*** The above email was
first sent to them on 29/03/2021 to their registered email : [protected]@kotak.com, followed by another 8 emails.
I have yet to receive a single acknowledgement or reply.
A real disgraceful state of affairs indeed!**
Kindly take up my issue on a priority basis
Thank you...Anthony Gomes

CREDIT CARD NO. ENDING:
...2721

Dear Sir,
I have done a transaction on the BIG BASKET App. on 29/03/2021 ( MBO[protected] because there was a promotion from Kotak Bank for an instant cashback of 10% on the debit card.
However the offer was rejected on my card, without any valid explanation.
Kindly take up our issue on a priority issue.
Thanks... Anthony Gomes

* The above email was
first sent to you on 29/03/2021 to your registered email : [protected]@kotak.com, followed by another 8 emails.
I have yet to receive a single acknowledgement or reply.
A real disgraceful state of affairs indeed!**

I was initially advertised about a payday loan showing a tenure of min 10 days repayment, no where it was mentioned that it is only for certain number of days i applied and took the loan and on the final page missed on checking the repayment date as i trusted the ads they showed me before and layer realised i have to return the amount with interest and other charges deducted i dont find this tenure game fair and feel cheated by the bank,...

I dont sms from kotak bank

Hi Nitin,

This is Sanjay Kailaswar resident of karimnagar. Need your help in clearing the issue. So mistakenly i paid an amount of 25000/- to the kotak mahindra bank credit card which is already blocked. but i see the status as the amount is credited to the card and i am unable to use the card. contacted the nearest kotak branch suggested to write a mail for the quick reply. Please help me in solving the issue faster as this is a huge amount which is blocked from more than 10 working days. Please kindly look into it and do the favour. expecting a sooner reply. Appreciate your help. Providing the details such as the amount from which the account is debited and also the details of the card and attaching the documents required.

Myself already sent a mail to the CC ed mail id but still it is not yet addressed. its been more than a month and i am not getting any response i need a immediate action. attached all the necessary details attaching the PDF bank statement from which account money has debited as requested. I need an immediate action other wise please call me blocking such huge amount is not good for these many days and very poor customer service. Really sorry to say this..

Attached documents list :

1) Credit card photo
2) account details cheque from which it got debited
3) account statement

Amount - 25000/-
Debited from Account details :
Debited from Account Number : [protected]
Account name : KAILASWAR SANJAY
BANK NAME : BANK OF BARODA

Kotak mahindra card details :
Kotak Mahindra credit card Number : [protected]
CARD NAME : KAILASWAR SNAJAY

Payment through CRED App

Please do the needful awaiting for your reply.. Please reach out to me through mail or u can call to my mobile number.

Hi Team,
My account is with Kotak Mahindra Begusarai branch. My account has been blocked since 10 days, I have submitted all my documents as well. But still no update on the process

Dear Sir / Madam,
Please intervene as I need your help to get my issue addressed and resolved.
 Actually, I cleared my Credit card outstanding last time and I got the No Due Certificate (already shared them 2 times) as well. Afterwards, there is an unauthorized transaction done in my saving account without my consent.

Kotak Bank representative is getting me suffered by just playing between their collection...

This is vaishno mishra from D& V chikan handicrafts, i have given all documents along with 25000 cheque to Mr. Ratnesh Naka branch lucknow for Current account opening on22nd march.
but he didn't open my account till now and all information and inquiry provided my him is totally wrong. he miss guide me and wasting my time.
now finally when i asked for return my documents and check than he used wrong word and abuse to me and not accepting mistakes.

so before i go for legal please do needful action against him and return my all documents along with cheque .

thankyou,
vaishno mishra.
[protected]