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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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1327
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Kotak Mahindra Bank reviews & complaints page 42

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Praveen Nehru
Jun 26, 2021
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Bank acc no: [protected]
Name: P.Nehru
My father got expired three year ago but still the amount from his account bank account not settled. I
Had approached them serval time but giving some lame excuses every time. Amount value around 1, 50, 000. Pls guide me
Aug 5, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Hi Praveen! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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    Tarun D Patel
    Jun 25, 2021
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    Not able to generate MPIN

    Address: Dukan falia, Binwada, valsad 396020

    I have my account opened with kotak bank. I have been issued Debit card and cheque book. My mobile no is registered with bank. It's been 72 hours now and still neither able to generate PIN nor able to operate online banking. I am desperate following with your bank staff but still they are trying ...Pls don't claim to open instant account if you are not capable of it....
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    Saptak Basak
    Jun 23, 2021
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    I have not opened any account but everyday i ues to receive sms from kotak Mahindra Bank to open account though im not interested in opening any account. So, please take it into your notice and stop sending sms.
    +1 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      prathibha1206
      Jun 23, 2021
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      Address: 39, 6th cross srinivasnagar sunkadakatte banglore 560091

      Hi Team,

      My KOTAK account got closed without notifying and i had money in the account
      i would want to get the amount back
      not able to pull up the account details
      Phone number :[protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        PrabhaKing
        Jun 23, 2021
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        I am getting wrong message from kotak Mahindra bank to pay credit card amount but name is someone other and i don't have any credit card from any bank. Please take this action, worst behavior to this bank.
        i received 10 more calls and 1 message. i already told, i dont have any accounts in kotak mahindra bank.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          singhasingh
          from Gurugram, Haryana
          Jun 22, 2021
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          Request for refund excess paid amount and update in CIBIL

          Address: BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051
          Website: www.kotak.com

          Dear Sir/Madam
          I have take a car loan AL [protected] or (icx2718) from kotak bank in July 2011, as per my record i have not only paid full amount also paid excess rs.6210.00 after that kotak bank have issue noc to me. it's shocking that after the issue noc how you can active my loan account and not removing cessory from cibil portal..? i have already write email lot of time as well as write email to cibil as enclosed as per cibil record...
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          Prasanta1601
          from Mumbai, Maharashtra
          Jun 21, 2021
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          Address: Qtr no 156/P, Meghadripeta, Visakhapatnam, 530008

          I was guided by a lady executive from Andheri branch (Mob-
          [protected]) for kotak credit card against a sum of 15000 rupees FD and
          booked it. Which results a lock on period of six months of my money and card not
          received yet. Moreover, i had changed my address on 06 Mar 21 and applied for
          the card on 12 Mar 21, so card should deliver to my new address rather than old
          address i.e THANE, Mumbai. Due to banks mistake and the bad suggestion of that
          lady executive, i am locked in FD for six months. Both of them are harassed me
          financially and mentally. As a result I hadn't got the card. The card returned to the
          bank by blue dart shipment no- [protected]. So, immediately despatch it to my
          new address. Otherwise break my FD Rs. 15000 and credit with a compensation of
          Rs.5000, totalling Rs. 20000 to my account immediately. The bank and that lady
          called me several times for the card and convinced me to do this. Bank have telling
          lie and there is no action taken by bank yet. Still now I have not got my card as my address is
          updated in my savings account.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            M
            Monali Bose
            Jun 21, 2021
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            I monali Bose want to inform that During covid pandemic I had financial issues and notified the same to the representatives of the bank several times.. But once the amou bounces they charges huge bouncing charges and directly claim the amount without any breakup or notification...the representatives uses abusive language and used social media accounts to harrass me and my aquitances without knowing the actual situation. After confronting several times they keep on calling from different numbers. Very very unethical. When I told my parents are hospitalized kindly call later again after 5min another representative calls and talks harshly for the payment.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              Dinesh Viswanathan
              Jun 20, 2021
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              Address: 22 saminathapuram periyar colony

              Dear Sir,

              I have received a credit card last month and i have setup the credential's for that, , Today i have used it for Online Purchase .. But i Got a message from bank that the card is deactivated, .
              I Need yo know the details for it and I have to activate it.

              Do the needfull ASAP
              Aug 5, 2021
              Complaint marked as Resolved 
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                gurmeet laur
                Jun 18, 2021
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                Crn no 49949002

                On issuing credit card, I was informed that there is no annual charge on the card but i received information in May statement of my bank acount that Rs 1205 auto debited from my account, thogh in April I have talked to customer care personal about the credit card charges, they informed that we are reversing late fees charges but the annual charges have to be paid and on cancellation of card that will be reimbursed. I believed them that the late fees charges are waived but to utter surprise my next month account statement show auto-debit of rs 1205 without authorization, further I requested customer care to pl close the credit card and the statement of credit card is showing reversal of annual charges of rs 416 which till date is not reflected in my saving account statement.

                All misleading information provided by customer care they did not inform that amount of rs 1205 has been auto-debited from my saving account instead told me that late charges being reversed in the month of April and I get assured. surprisingly this month seeing the saving bank account statement after recovering from covid I find out how the customer care misinformed me and even annual fees charges are not reversed to date despite being shown in the credit card statement. on-again contacting customer care no satisfactory response given.

                Requested to reverse payment of 1205 rs auto-debited from account and closure of credit card,
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  singhsuraj887
                  Jun 17, 2021
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                  Kotak Mahindra bank is approving loans to a fraudster name - Sulfath Usman under my pan card, I have also raised a complaint in PAn card e filing Ticket ID 43515 under cyber crime, hence please look into this issue and help me to get it resolved
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    draafllb
                    Jun 15, 2021
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                    Kotak Credit Card has shared their customers number with third part collection organization.
                    They start calling 10 days before the due date on the pretext of reminder call for making the Kotak card payment.
                    Even though you tell that you will make the payment before due date they keep on calling. sometimes 3-4 times a day.
                    They call from landline numbers as well as mobile numbers and they are 10s/100s of different number.
                    They also send you whats app messages.
                    I was in hospital and I requested them that payment will be made before due date and dont harass me as I am currently not well, still they kept on calling every single day.
                    The do not have internal communication network to absorb the instructions given in the previous calls.
                    Banks should not be allowed to call for promotions from mobile numbers.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      T H E Sekar
                      Jun 14, 2021
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                      Resolved

                      Address: 12/371 Bartidasan Salai

                      Ihave paid last 4 month back fully amount. Plz close my credit card immidiatly2
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hey! Allow us an opportunity to fix this. Please shoot us an email at Social.[protected]@kotak.com so we can help make this right. ^Team Kotak
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                        samitbiswas
                        Jun 12, 2021
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                        PL SPLN63669374 DEDUCTED 2 TIMES Need to refund

                        Dear Team-
                        This is to inform you that I have a Personal Loan with you and EMI amount is Rs. 7019, on 5th my ECS has deducted 2 times.

                        Requesting you Please verify & refund the excess money which was deducted my account.

                        Regards
                        Samit Biswas...
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                        Rajashekar Panem
                        Jun 12, 2021
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                        Address: Hyderabad

                        Hi Kotak Bank,

                        In my account showing as TBMS charges and amount was debited so I want to know the reason so many times amount was deducted from my account so pls resolve the issue immediately or else I will give the complaint in Consumer Court.here I’m attaching the screenshot of my account.
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 20, 2021
                        Kotak Mahindra Bank Customer Care's response
                        Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                          vijay1716
                          Jun 11, 2021
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                          Address: Kirti Nagar Branch & Vasant vihar Branch

                          Dear Sir /Madam,
                          my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is sick Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
                          My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
                          This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
                          Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
                          How does kotak Mahindra Bank hire a recovery agent

                          Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

                          Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar [protected]

                          Regards
                          Vijay Kumar
                          Mobile number
                          [protected]
                          Card no. [protected]
                          +1 photos
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                            Loveneet12
                            Jun 11, 2021
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                            I am getting wrong message from kotak Mahindra bank to pay loan amont but name is someone other and i don't take any loan from bank.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Nandish gowda s
                              Jun 10, 2021
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                              I have withdraw money only once on this month but daily 23.60 Amount deducting
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                shailesh kumar newar
                                Jun 10, 2021
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                                Address: 14/2,, OLD CHINA BAZAR STREET,KOLKATA

                                This is to bring your kind attention that after going through the Bank statement it has come to our knowledge that as agreed/promised the interest amount is not credited to our Account. Please note that at the time of opening the subject Current account, your representative Mr. RAJ KUMAR SINGH had assured us that whatsoever amount you park in your account above 5 Lacs you will get interest but to our dismay the same is yet to be credited.

                                Please let us know the reason behind of non credit of interest amount.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Saachi2918
                                  Jun 10, 2021
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                                  Resolved

                                  My 811 account was closed by bank. After contacting customer care they told they will be sending DD of sum rupees that was present in my account at time of closure. Again after followup they told they don't have proper address so it was not delivered. So I provided the full address. And later I found that customer care is not satisfying my need on call. After that I dropped mail for followup. Still not getting my reply nor my money.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 20, 2021
                                  Kotak Mahindra Bank Customer Care's response
                                  Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                                  I am not able to mail you at your mentioned email ID "Social.[protected]@kotak.com".

                                  Can you please give me correct ID or some different ID to mail you my details.
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