Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Feb 5, 2026
Complaints 4830
Resolved
1327
Unresolved
3503
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Jun 26, 2021
Report
Copy

Address: Kotak mahindra bank navyug market ghaziabad

I had a salary account in ING vysa bank in 25 feb 2009. The same account was closed on 26 nov 2011. The tenure was during ING vysa bank.

I need bank statement 01.04.2010 to 01.02.2011 period.

Now bank is merged with kotak mahindra bank. They are not entertaining case as it was closed before merger in kotak mahindra bank.

Customer care also not providing any help and cut the phone calls.

Please tell kotak mahindra bank to provide the same.

Regards,

Poonam Goyal
Ing vysa bank
Ac [protected]
Navyug market
Ghaziabad
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 03, 2021
Updated by [email protected]
Please provide the details. One week is over. No action has been initiated from Kotak bank.

A simple bank statement can not be provided by such bank.
No action by kotak bank. Is this the way to handle the old customer
Jul 05, 2021
Updated by [email protected]
No action has been taken by kotak bank till now
Please do the needful at the earliest
.
Jul 08, 2021
Updated by [email protected]
Yesterday kotak mahindra bank send an account statement with zero amount. The statement is totally useless. Please send actual statement.
Jul 09, 2021
Updated by [email protected]
Please provide the actual bank statement.
Jul 10, 2021
Updated by [email protected]
Resolved. Thanks
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Jun 26, 2021
    Report
    Copy

    Kotak bank is not providing bank statement of my closed account. The account was in Ing vysa bank. The same was closed before merger in kotak mahindra bank.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Jul 03, 2021
    Updated by [email protected]
    Still bank is doing nothing. small issue, but no response from kotak bank
    Jul 09, 2021
    Updated by [email protected]
    Resolved
    Sir, till now nothing has been done by bank

    Please take action on priority
    Resolved and thanks
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Praveen Nehru
      Jun 26, 2021
      Resolved
      Report
      Copy
      Resolved

      Bank acc no: [protected]
      Name: P.Nehru
      My father got expired three year ago but still the amount from his account bank account not settled. I
      Had approached them serval time but giving some lame excuses every time. Amount value around 1, 50, 000. Pls guide me
      Aug 5, 2021
      Complaint marked as Resolved 
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi Praveen! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Tarun D Patel
        Jun 25, 2021
        Report
        Copy

        Not able to generate MPIN

        Address: Dukan falia, Binwada, valsad 396020

        I have my account opened with kotak bank. I have been issued Debit card and cheque book. My mobile no is registered with bank. It's been 72 hours now and still neither able to generate PIN nor able to operate online banking. I am desperate following with your bank staff but still they are trying ...Pls don't claim to open instant account if you are not capable of it....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        Saptak Basak
        Jun 23, 2021
        Report
        Copy

        I have not opened any account but everyday i ues to receive sms from kotak Mahindra Bank to open account though im not interested in opening any account. So, please take it into your notice and stop sending sms.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          prathibha1206
          Jun 23, 2021
          Report
          Copy

          Address: 39, 6th cross srinivasnagar sunkadakatte banglore 560091

          Hi Team,

          My KOTAK account got closed without notifying and i had money in the account
          i would want to get the amount back
          not able to pull up the account details
          Phone number :[protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            PrabhaKing
            Jun 23, 2021
            Report
            Copy

            I am getting wrong message from kotak Mahindra bank to pay credit card amount but name is someone other and i don't have any credit card from any bank. Please take this action, worst behavior to this bank.
            i received 10 more calls and 1 message. i already told, i dont have any accounts in kotak mahindra bank.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              singhasingh
              from Gurugram, Haryana
              Jun 22, 2021
              Resolved
              Report
              Copy
              Resolved

              Request for refund excess paid amount and update in CIBIL

              Address: BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051
              Website: www.kotak.com

              Dear Sir/Madam
              I have take a car loan AL [protected] or (icx2718) from kotak bank in July 2011, as per my record i have not only paid full amount also paid excess rs.6210.00 after that kotak bank have issue noc to me. it's shocking that after the issue noc how you can active my loan account and not removing cessory from cibil portal..? i have already write email lot of time as well as write email to cibil as enclosed as per cibil record...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              P
              Prasanta1601
              from Mumbai, Maharashtra
              Jun 21, 2021
              Report
              Copy

              Address: Qtr no 156/P, Meghadripeta, Visakhapatnam, 530008

              I was guided by a lady executive from Andheri branch (Mob-
              [protected]) for kotak credit card against a sum of 15000 rupees FD and
              booked it. Which results a lock on period of six months of my money and card not
              received yet. Moreover, i had changed my address on 06 Mar 21 and applied for
              the card on 12 Mar 21, so card should deliver to my new address rather than old
              address i.e THANE, Mumbai. Due to banks mistake and the bad suggestion of that
              lady executive, i am locked in FD for six months. Both of them are harassed me
              financially and mentally. As a result I hadn't got the card. The card returned to the
              bank by blue dart shipment no- [protected]. So, immediately despatch it to my
              new address. Otherwise break my FD Rs. 15000 and credit with a compensation of
              Rs.5000, totalling Rs. 20000 to my account immediately. The bank and that lady
              called me several times for the card and convinced me to do this. Bank have telling
              lie and there is no action taken by bank yet. Still now I have not got my card as my address is
              updated in my savings account.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Monali Bose
                Jun 21, 2021
                Report
                Copy

                I monali Bose want to inform that During covid pandemic I had financial issues and notified the same to the representatives of the bank several times.. But once the amou bounces they charges huge bouncing charges and directly claim the amount without any breakup or notification...the representatives uses abusive language and used social media accounts to harrass me and my aquitances without knowing the actual situation. After confronting several times they keep on calling from different numbers. Very very unethical. When I told my parents are hospitalized kindly call later again after 5min another representative calls and talks harshly for the payment.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dinesh Viswanathan
                  Jun 20, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 22 saminathapuram periyar colony

                  Dear Sir,

                  I have received a credit card last month and i have setup the credential's for that, , Today i have used it for Online Purchase .. But i Got a message from bank that the card is deactivated, .
                  I Need yo know the details for it and I have to activate it.

                  Do the needfull ASAP
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    gurmeet laur
                    Jun 18, 2021
                    Report
                    Copy

                    Crn no 49949002

                    On issuing credit card, I was informed that there is no annual charge on the card but i received information in May statement of my bank acount that Rs 1205 auto debited from my account, thogh in April I have talked to customer care personal about the credit card charges, they informed that we are reversing late fees charges but the annual charges have to be paid and on cancellation of card that will be reimbursed. I believed them that the late fees charges are waived but to utter surprise my next month account statement show auto-debit of rs 1205 without authorization, further I requested customer care to pl close the credit card and the statement of credit card is showing reversal of annual charges of rs 416 which till date is not reflected in my saving account statement.

                    All misleading information provided by customer care they did not inform that amount of rs 1205 has been auto-debited from my saving account instead told me that late charges being reversed in the month of April and I get assured. surprisingly this month seeing the saving bank account statement after recovering from covid I find out how the customer care misinformed me and even annual fees charges are not reversed to date despite being shown in the credit card statement. on-again contacting customer care no satisfactory response given.

                    Requested to reverse payment of 1205 rs auto-debited from account and closure of credit card,
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      singhsuraj887
                      Jun 17, 2021
                      Report
                      Copy

                      Kotak Mahindra bank is approving loans to a fraudster name - Sulfath Usman under my pan card, I have also raised a complaint in PAn card e filing Ticket ID 43515 under cyber crime, hence please look into this issue and help me to get it resolved
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        draafllb
                        Jun 15, 2021
                        Report
                        Copy

                        Kotak Credit Card has shared their customers number with third part collection organization.
                        They start calling 10 days before the due date on the pretext of reminder call for making the Kotak card payment.
                        Even though you tell that you will make the payment before due date they keep on calling. sometimes 3-4 times a day.
                        They call from landline numbers as well as mobile numbers and they are 10s/100s of different number.
                        They also send you whats app messages.
                        I was in hospital and I requested them that payment will be made before due date and dont harass me as I am currently not well, still they kept on calling every single day.
                        The do not have internal communication network to absorb the instructions given in the previous calls.
                        Banks should not be allowed to call for promotions from mobile numbers.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          T H E Sekar
                          Jun 14, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 12/371 Bartidasan Salai

                          Ihave paid last 4 month back fully amount. Plz close my credit card immidiatly2
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hey! Allow us an opportunity to fix this. Please shoot us an email at Social.[protected]@kotak.com so we can help make this right. ^Team Kotak
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            samitbiswas
                            Jun 12, 2021
                            Report
                            Copy

                            PL SPLN63669374 DEDUCTED 2 TIMES Need to refund

                            Dear Team-
                            This is to inform you that I have a Personal Loan with you and EMI amount is Rs. 7019, on 5th my ECS has deducted 2 times.

                            Requesting you Please verify & refund the excess money which was deducted my account.

                            Regards
                            Samit Biswas...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            R
                            Rajashekar Panem
                            Jun 12, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Hyderabad

                            Hi Kotak Bank,

                            In my account showing as TBMS charges and amount was debited so I want to know the reason so many times amount was deducted from my account so pls resolve the issue immediately or else I will give the complaint in Consumer Court.here I’m attaching the screenshot of my account.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2021
                            Kotak Mahindra Bank Customer Care's response
                            Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vijay1716
                              Jun 11, 2021
                              Report
                              Copy

                              Address: Kirti Nagar Branch & Vasant vihar Branch

                              Dear Sir /Madam,
                              my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is sick Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
                              My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
                              This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
                              Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
                              How does kotak Mahindra Bank hire a recovery agent

                              Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

                              Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar [protected]

                              Regards
                              Vijay Kumar
                              Mobile number
                              [protected]
                              Card no. [protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Loveneet12
                                Jun 11, 2021
                                Report
                                Copy

                                I am getting wrong message from kotak Mahindra bank to pay loan amont but name is someone other and i don't take any loan from bank.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nandish gowda s
                                  Jun 10, 2021
                                  Report
                                  Copy

                                  I have withdraw money only once on this month but daily 23.60 Amount deducting
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit