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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jun 22, 2026
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Kotak Mahindra Bank reviews & complaints page 42

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S
Sbhadole
from Bengaluru, Karnataka
Oct 22, 2021
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Address: SMVIT branch

My refund initiated but not credited in my account after 20 days also

Merchant shared ARN Details but not credited in my account

Hi Shekhar! Below are the ARN details of the transactions that were successfully refunded on[protected]

Transaction Id :[protected] Reversal Amount: 15000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 25000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 8000 ARN:[protected]

Account no: [protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    S
    Sandhanam Ganeshan G
    Oct 21, 2021
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    Address: 1/90 north street malangudi mallal

    Please provide the noc for my kotak credit card amount also done still not provide the noc
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    my CRN ;[protected]
    mail id ;[protected]@gmail.com
    NEED NOC
    Hi! We request you to share the Crn or credit card number at Social.[protected]@kotak.com. We will definitely look into this. ^Team Kotak
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      B
      BeenaS
      Oct 21, 2021
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      Address: D 301 Earth Acropolis 1 Near Waves Club BHAILI Vadodara 391410

      I am having a kotak credit card and I missed the payment of September 2022v due on 10th. It was active and I could see all the details of my credit card in kotak banks mobile banking app. But a representative of the bank came on 1st October 2021 to collect the dues of September 2021 which as per him I transferred the amount to his Account through Google Pay of Rs 1900. After that as he did not gave any receipt I asked him to send me the same and next day he sent a receipt but the amount paid was not reflected in the the account and next day my card was blocked and they removed everything from the mobile app and when I tried to see the details of the card message came no cards available. As there was no statement or details of my dues I emailed through grievances 1st level but no action has been taken till date. Neither they are giving the SR number or statement so that I can go for the next grievance level. I received an email from Kotak Bank credit card to pay the dues of September of Rs.2678 which I paid but the amount paid to the representative of Rs 1900 and now paid of Rs 2567 Is not reflected anywhere. My account is with Vadodara old padra branch
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        R
        Raghunath Sagar
        Oct 21, 2021
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        I have my card [protected]
        CRN[protected]

        I am constantly getting monthly bills etc but when I am trying to connect mobile banking etc it says no active cards.

        Kindly let me know the status of my card is active or inactive?

        if active - why my mobile banking is not working?
        If not active-Keep the account closed ...Dont send any monthly statements.

        you can reach me on my registered mobile [protected].

        Also everywhere in the google contact mail id is mentioned service.[protected]@kotak.com but it is getting bounced.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Saurabhy
          Oct 18, 2021
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          I have requested the amount collection to the kotak upi and approved the request amount is debited but on the benificiery it shows payment failed, look into the issue asap...
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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            S
            Surya Raju
            Oct 18, 2021
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            Hi Team,

            I have Been Defaulted in Making the Credit Card Payment for Rs 28, 000/-. As am Jobless from Last one Year six Months due to COVID. I Would Request you to Please Give me sometime to Clear the Dues at the Earliest. And also Would Request not to disturb any of my family members regarding the same.

            Thanks & Regards

            Surya Raju

            [protected]
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            I Would be able to Pay the Payment in EMI's if any Option is Provided to me, but not Complete Amount at the Moment.
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              S
              Sadaqat Khan
              from Budaun, Uttar Pradesh
              Oct 17, 2021
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              Hello,

              i have done IMPS on 8 june 2021 of Rs 9000.

              But unfortunately fund was not Recieved by Beneficiary.

              Transfer details Below:
              UTR No.[protected]
              Date Time 8 juje 2021 4:13pm
              Transfer amount 9000 Rupees
              Beneficiary Name Humera Samim
              Bank Name BANK OF INDIA
              Account No. [protected]
              IFSC CODE BKID0000098

              I have complaint so many times to the Bank Manager but no refund provided by the bank and i also complain many times with customer care but no resolution has been provided.
              I need urgent resolution please help

              Regards
              Arshad Ullah Khan
              Mobile [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                8
                8666
                from Karimnagar, Andhra Pradesh
                Oct 16, 2021
                Resolved
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                Resolved

                Address: Karimnagar

                Dear team
                My kotak mahindra credit card has been undelivered due to reason of wrong pincode enterd.dear team please needful on top priority right pincode
                Pincode:505001
                Reference no:[protected]
                Address GOLLAPALLI RAJU
                Hno 1-20, NG tenthouse lane
                Near veerabhadra towers
                Ashok nagar, karimnagar
                505001
                Nov 19, 2021
                Complaint marked as Resolved 
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2021
                Kotak Mahindra Bank Customer Care's response
                Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                  D
                  Dr. Mode Laxmana Rao
                  Oct 15, 2021
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                  Address: laxmana rao,9494596492

                  Kotak Mahindra Bank Ltd.

                  Last Reported May 31, 2021

                  Credit Card

                  22, 139

                  Poor

                  Account Details
                  Last ReportedMay 31, 2021
                  Creditor NameKotak Mahindra Bank Ltd.
                  Account TypeCredit Card
                  Account StatusRestructured Due to COVID19
                  Opened DateJan 07, 2021
                  Closed Date
                  Limit---
                  Term---
                  Monthly Payment---
                  ResponsibilityIndividual
                  Balance22, 139
                  Highest Balance22, 139
                  Payment StatusRestructured Due to COVID19
                  Worst Payment Status---
                  Due to Last Payment---
                  Amount Past Due3704
                  Time 30/60/90 Days Late1/0/0
                  Remarks---
                  Payment History
                  Latest Status Current

                  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
                  2018
                  2019
                  2020
                  2021 NO NO NO NO
                  Noticed something wrong?

                  You could report an error with Equifax.

                  Creditor Information
                  Kotak Mahindra Bank Ltd.

                  Kotak Mahindra Bank Ltd.

                  Last Reported Aug 31, 2021

                  Credit Card

                  22, 140

                  Good

                  Account Details
                  Last ReportedAug 31, 2021
                  Creditor NameKotak Mahindra Bank Ltd.
                  Account TypeCredit Card
                  Account StatusCharge Off/Written Off
                  Opened DateJan 07, 2021
                  Closed Date
                  Limit---
                  Term---
                  Monthly Payment---
                  ResponsibilityIndividual
                  Balance22, 140
                  Highest Balance18, 500
                  Payment StatusCharge Off/Written Off
                  Worst Payment Status---
                  Due to Last Payment---
                  Amount Past Due22140
                  Time 30/60/90 Days Late0/0/0
                  Remarks---
                  Payment History
                  Latest Status Current

                  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
                  2018
                  2019
                  2020
                  2021 NO NO
                  Noticed something wrong?
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  We're terribly sorry for the poor experience. This isn't what we want to hear at all. Please let us know your concerns at Social.[protected]@kotak.com along with your contact details. Thanks! ^Team Kotak
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                    D
                    deepwriteme
                    from Mumbai, Maharashtra
                    Oct 15, 2021
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                    I have been getting treatening calls from KOTAK mahindra bank for some person named as ASAD Ali as he has taken a loan from them and as said by the person calling given my number as reference.

                    got calls from [protected] and whats app pics from [protected]

                    I donot know this guy and not in connection also, but then they started said main "ek chor ko chupa raha hu", indirectly calling chor to me. I called them back for asking about the department they said they are from collection department and they do not have any national holiday.

                    I have been called by them again and again and also taking my wife's name.
                    I will be escalating this issue as i will be lodging a complain against Kotak Mahindra bank for harrasing me on calls also will file a complain in Police.

                    This is shameful i[censored] guys are giving loans without proper documentations and then harrasing someone else for it.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      P
                      Poornimarkanchan
                      Oct 15, 2021
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                      I got scammed by the name of Kotak Mahindra Bank by shine app. And I transferred total amount of Rs 1440(Rs90+ Rs1350).So please help me to get my money back.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        R
                        Rajkiran Patkar
                        Oct 13, 2021
                        Resolved
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                        Resolved

                        Address: Niranjan Chikoo link R Niranjan Chikoo link R

                        My Name is Rajkiran Patkar - I have cleared my consumer loan on 5th Oct but still Kotakconsumer load department is charging for 250 rs -- I do not want any charges as I have already paid to you, I NEED MY NOC
                        Nov 19, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2021
                        Kotak Mahindra Bank Customer Care's response
                        Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                          J
                          Jogisahib
                          Oct 13, 2021
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                          Staff is calling and using abusive language. Speaking indecent language in my friend and close by circle . Calling them and harassing
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            A
                            Anu_21_N
                            from Mumbai, Maharashtra
                            Oct 13, 2021
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                            My account was opened in Aug 2015 and even after submitting the I'd proof the bank entered incorrect name. Since then I've been following up with Bank to correct my name and they'll say that it'll take 15days/ 1week/ 7working days etc to correct this. But till now it's not updated and it's been 6yrs. This is really frustrating and it's like torture as my verification fails when I submit my id and bank account for some other process since the name doesn't match. Please check this I need my name to be corrected immediately do that the verification can be easy.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              T
                              TinuD
                              from Delhi, Delhi
                              Oct 13, 2021
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                              Address: New Delhi, Delhi

                              My credit card no [protected]
                              I want to settle my outstanding in EMI with waive of overdue charges facing financial crisis due to covid pandemic
                              But ur recovery agent stealing my data my contact list and harassing my relatives and known which is against supreme court and RBI guidelines .I m mentally torched by ur recovery agent take action against them and provide me best EMI options for me.i m in big financial crisis I can't pay anymore a big amount .
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                N
                                Nigam Patel
                                from Ahmedabad, Gujarat
                                Oct 12, 2021
                                Resolved
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                                Resolved

                                Address: Ahmadabad

                                My name is Nigam Patel and I had ordered (Prestige Edge Gas Table PEBS 03 L- Black 3 Burner Stove ) of RS.7627/- in Amazon on -11/08/2021. and after -14/08/2021. I returned this order due to personal reason. And on - 01/10/2021.
                                Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                (7gF[protected]JzD) and told me to fill charge dispute form but Kotak Mahindra Bank doesn't have such policy or i didn't find anything on website So
                                please kindly respond to this complaint it's very urgent. My card number is ([protected]).

                                Thank you Sir/Mam.
                                Nov 19, 2021
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 14, 2021
                                Kotak Mahindra Bank Customer Care's response
                                Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                                  D
                                  Deepika Baloni
                                  from Kolkata, West Bengal
                                  Oct 12, 2021
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                                  Kotak Credit Card Collection Agency In noida— credit card agent harassing me and my family

                                  11.10.2021 Delhi
                                  Dear sir/madam,
                                  I m Deepika Pandey wife of mr.Arjun Pandey.I having credit card no. Ending xxxx9935. My husband card payment minimum balance is due since one months. Because of some personal problem we cound not pay our minimum payment to kotak credit card since 1 months on tuesday one person from collection agencies his name mr. Manish his mobile no. Is [protected]. call me and He started giving warning to me, mera paise dedo wrna tere husband ko maar duga even the money amt is 11840 but he said paid 25000 immidately other wise sare pariwaar ko maar duga.gaali dene laga mujhe.jab maine kaha police complaint karugi toh kehta ja kisi k baap se ni darta.. I politely asked him what's your name, whats your agencies name? He refused to answer me anything and started very bad behavior with me and also abuse me that i have to give him money anyhow otherwise he will called me daily .even he said he come my house one kotak credit card man behave like this in front of my collegue is not good I didn't understand what is the way of collecting money.
                                  Sir i am not a criminal or not a fraud person who will take their money and run away. I had just missed my payment due date and i was about to pay this month. But i am very hurt and my children are also scared. I dont want to continue my account with your bank and will make the payment also but before i make the payment i want you to solve this problem and i want that man and their agencies should apologize me. And should never call me again

                                  Hope you will understand me and will not disappoint me. And solve my problem.

                                  Thanking you,
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    D
                                    DevrajD
                                    from Hyderabad, Telangana
                                    Oct 12, 2021
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                                    Hi my name is KOKKILIGADDA DEVAIAH, , I am using kotal last two years .. starting with ok this ok account but now this account charges unnecessary points .. even I did not using my atm card through withdrawal more than 5 times but how theses bank charges... Please solve these problem..
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      N
                                      Nileswar Narzary
                                      Oct 11, 2021
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                                      Address: Bangalore Karnataka pin 560043 branch kalyan nagar IFSC code kkbk0008066
                                      Website: Cash deposit

                                      I went to deposit cash ta 10 or 20 but your bank didn't take savings account i don't deposit he said i open current account to deposit 10 or 20 that app staff is not good he is very bad and
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Your bank staff is not good whay not accept in your bank 10and 20rupes not I have 3000 rupees bat not accept
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                                        Y
                                        Yau
                                        Oct 10, 2021
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                                        What the hell is happening.. Why are you charging every day 23 rupees as ATM charge ?? Minimum 5 txn are allowed what is happening here I lost my 459 rupees in just last 10 days from 1 Oct to 10 Oct .. Solve my quries or else close my AC I don't want to serve it any more
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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