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Kotak Mahindra Bank Complaints & Reviews

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Updated: Feb 5, 2026
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M
Meganathan murugesan
Apr 14, 2021
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Address: Bangalore

In Kotak bank... Every month they deduct 500 rip for non maintain balance in saving account... Our salary itself 10k only
Aug 6, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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    gungun130
    from Powai, Maharashtra
    Apr 11, 2021
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    Dear sir ian haveing Account with no [protected] when i visited in for KYC update one of seals executive has told me some group accident production plan . but i told him clearly iam not interested tow three time but after all the he as process the same am rs of 2400 has been debited and when i have call sales executive on his [protected] he is misbehaving and talking some story and miss guiding and telling way you have come to do KYC and i will not cancel what you want to do it. sir is it the way to treat coustomer to avil service on request. hence i request you to please look in to the matter and refund my amount and cancel my accident life. thanks ramji.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      Bharatdhru
      Apr 9, 2021
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      Address: [email protected]

      Received a job scam email from Harshit Pandey in the name of MANVI PATEL GLOBAL SOLUTIONS [protected], asking me to pay 2500, it is a monetary fraud using Kotak Bank logo symbol and its address attached in the below screenshot which is illegal. Request the team to take necessary actions.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        vipin12345678
        Apr 9, 2021
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        Dear sir my name is vipin kumar I was using kotak credit card, I lost my job in March 2020 in pendemic situation and I'm in deep finencial crisis.in this regard I approached your settlement department and explain my situation and ask them to settle my account.
        Please do the needful in my case and close the issue as soon as possible.

        Thanks regards
        Vipin Kumar
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          Address: mumbai

          I had lost my Job in Mar'20. Hence I was unable to make my CC payments. I started a new job in Nov'20 and requested for payment plan option. I was given a Reversal Payment plan option by my collection Officer, Nitesh Sawant. My EMI was for 12, 800/ for 5 Months. Starting from December'20 to April'21. I made all my payments while I kept getting collection calls. Now since my, I have fulfilled my payment plan. I would want to get all the charges...
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          dinesh kumar d.g.
          from Chennai, Tamil Nadu
          Apr 7, 2021
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          Address: Door No 63G & 63G1, Old No41, 70 Feet Rd, Jawahar Nagar, Chennai, Tamilnadu

          My CRN number is 28519014.

          I deposited a cheque for 10 lakhs with cheque number 000075 yesterday[protected] at Perambur branch(Door No 63G & 63G1, Old No41, 70 Feet Rd,
          Jawahar Nagar, Chennai, Tamilnadu)and it got credited to my account.
          But the bank is holding the funds without giving proper reasons. I have never had such experience in any of my other banks.

          I need this amount urgently for settling some emergency medical reasons.
          Please take action and release the amount immediately.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            A
            Akshay84
            Apr 6, 2021
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            Address: CST Road, Kolivery Village, Vidya Nagari, Kalina, Santacruz East, Mumbai, Maharashtra 400098

            Kotak representative Aarti - [protected]
            continuously calling on the family number and saying false language / bad words to us from the past two days on every number she's getting from connected accounts.

            Information
            We think someone took a loan and gave our number as backup and we don't know this person who took the loan and this Kotak representative continuously calling us and harassing us too much.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              Gopichand Matale
              Apr 5, 2021
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              Always shows 954 error. I visited my branch but they also unable to solve this problem.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Apr 05, 2021
              Updated by Gopichand Matale
              811 app is not working in my phone. I visit my branch but they also unable to solve my issue.
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                S
                Shaan2197
                Apr 4, 2021
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                Resolved

                Already paid up kotak credit card bill with reference number of #[protected] after that also Kotak people are harassing and abusing with bad words that I haven’t paid the amount. Even after getting confirmation from bank text. Inspite of paying on time due to technical issue my transaction got stuck and they charged with penalty for delay in payment even the server issue was from kotak account. People have mentally disturbed me with unlimited calls back to back with some rude people.
                Aug 12, 2021
                Complaint marked as Resolved 
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 06, 2021
                Kotak Mahindra Bank Customer Care's response
                Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                  Vasu Seggam
                  Apr 3, 2021
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                  Address: Banglore

                  I am working in kotak Mahindra bank from last 2.9 years, I got new offer from reputed company with good hike and due to urgent project requirement they are asking me to join immediately but my current not agree to reduce my notice period ..I try to convince my manager but not no use ..kindly please any one help me on this.current I m in notice period they asking me to join at 19 th April .
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    Paddu Angel
                    Apr 3, 2021
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                    Dear kotak mahindra bank,

                    I have been using this account from last
                    1 year and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis that too on the same day three times for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal on but after that transaction i have charged 5 times till toady, your bank is keep charging rs.23.60 from my account which is not good that means you have charged total rs.118 for rs.500 and the value becomes rs.382 of that withdrawal.

                    I just want to know and i need an explanation that why i am keep charging with that nonsense fees. This is total pathetic and that means if i keep my money in the account it will become nill soon from the way you are charging.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      E
                      elgi sivaprasad
                      Apr 1, 2021
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                      Address: Chennai

                      Dear Sir/Mam,

                      I am getting calls from Kotak recovery agent from the number +91 [protected] Of Mr.Dhinesh, Chennai. And he is rude on call and severely harassed and created mental disturbance to my family He is asking to pay loan amount which was in CITI FINANCE now its Kotak Bank. He has not provided me the Loan account no on my fathers name Mr.Naragam Bhaskara Rao, Vijayawada.. I tried to reach Kotak authorities on this issue but I could not. He said "citi finance has been closed and now Kotak bank has been took over Citi Finance, so he is calling to recover". And he said the loan was taken long back by my illiterate father by manipulating documents by Citi Finance agents at the time of Loan sanction with out my family members notice and we are not aware of this loan account also as on date. Now after getting this call with harsh argument with above said agent my father & mother literally mentally sick and already they suffering severe health problems from last 5 months and they are under treatment . And he got all my details like email address and home address and my family numbers. He is saying anything on the call. using harsh words and my hospitalized parents literally fear with this call and it leads to another health and mental problems to them. They are not ready to listen anything and also NOT PROVIDIG THE DETAILS TO US after several requests. Could you please check this help here..
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 03, 2021
                      Kotak Mahindra Bank Customer Care's response
                      Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                        kameswar sahu
                        Mar 30, 2021
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                        I am kameswar sahu. I am customer in kotak mahindra bank. my salary ac is kotak. Every month salary credited in ac. But today without permission checked my bank account details someone kotak employee & all details share with his/her friend.

                        please take to be necessary action.
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 01, 2021
                        Kotak Mahindra Bank Customer Care's response
                        Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                          Arvindtiwari009
                          Mar 30, 2021
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                          Resolved

                          Dear sir,

                          I am in need o[censored]rgent help,

                          I am regular user and made regular payment of my Kotak Credit Card, But from last few months I was going through some challenges in family due to 2 death happen in family in last 6 months, whereas I didn’t able to manage and checked my card due dates and payments properly and there is some Late fine charges, Over limit charges and Financial charges incurred into my credit card from Aug 2020- march 2021.

                          I had paid my card outstanding amount – 12000 rs /

                          I had called customer care regarding this and explained the same, despite this I was not provided with any positive response. I have always done my payment on time and never defaulted payments, despite of my financial challenges on priority I had paid my credit card due amount. It will be Great financial support if the bank can consider my request and help me with all reversal amounts mentioned below for my livelihood in this pandemic situation.

                          Hence it is Humble request to kindly Waive off my late fine charges, Over limit charges and Financial charges as a service gesture.

                          I hereby confirm that going forward I will do my payments on time.

                          Following are the charges

                          1) March 2021

                          Overdue Charges- 590

                          3) Feb2021

                          Financial Charges-384

                          Late Fine charges-590

                          Over limit- 590

                          4)January 2021

                          Financial Charges-356

                          Overlimit Charges-590

                          5) October 2020

                          Overlimit-590

                          Financial charges-243

                          6) September 2020

                          Financial Charges- 360

                          overlimit-590

                          late fine-590

                          Total Charges- rs 5419

                          Request You to please Look into it and do reversal, Looking forward for positive response.
                          Mar 30, 2021
                          Complaint marked as Resolved 
                          Dear team, I spoke to customer xar team of kotak Mahindra Bank and till the time they are not ready for charges reversal
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Vijaygori1
                            Mar 28, 2021
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                            Address: 58 Digvijayplot

                            I have done debit card transactions on 20th March and left my account little balance. On 28th March I deposited 475 rs and checked the balance and it shows in Minus. After checking the statement came to know bank has charged me multiple times for transactions. And they can take your account in minus figures without letting you know. No sms facility for these debit transactions of charges too.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Sandy62
                              Mar 27, 2021
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                              Resolved

                              I need to change my relationship manager..what to do?

                              My Rm manager is very indifferent from the time he knew that Iam not interested in his investment plans.
                              Since I have an NRE account..he does not release my money and does not even care to answer my queries.
                              I know it is done purposely and I need a new RM manager...
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                              Drgokul Raaj
                              from Bengaluru, Karnataka
                              Mar 24, 2021
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                              Hello,

                              Myself GOKUL RAJ and holding Kotak 811 account for past 1.5 years and kotak mahindra has told me that its a zero balance account and charging me lots of money without any prior information or notice.
                              Today again they charged me 550 INR for debit card annual charges and something else and im not using that debit and i said the bank manager to close my account but he refused to close my account and now i was charged by Kotak mahindra again. I want kotak mahindra to reverse the charges immediately.

                              My registered contact no. [protected]

                              Kindly call me at [protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Dipti1801
                                Mar 24, 2021
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                                Address: Room no 418 Sriram Plaza, Bank more, Dhanbad

                                Hi,

                                I had invested in kotak flexicap fund through kotak Mutual Fund app and invested in lumpsum amount Rs5000.

                                But somehow the transaction failed

                                And the amount of Rs 5000 also deducted from my savings account, and this transaction was done on 6th of March'21 .

                                Kindly do the needful ASAP .

                                The given transaction number is[protected] .

                                Regards,

                                Dipti Sinha

                                Mob [protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Mar 24, 2021
                                Updated by Dipti1801
                                Kindly resolve as soon as possible
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                                  vijay16101982
                                  Mar 23, 2021
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                                  Cheating by kotak...take money but not do policy
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    Priyamanjunath
                                    Mar 23, 2021
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                                    Resolved

                                    Pls cancel this order i have already received the same last week they sending multiple times
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Hi! We are here to help you with all the hassle! Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                                    Hi! We are here to help you with all the hassle! Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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