Kotak Mahindra Bank Complaints & Reviews

Dear team,
I was having Kotak 811 saving account in your bank which was closed due to kyc not done on time limit. There was a balance of amount 9048 rs in my account at the time of closure. As per my last query I came to know that DD was issued at branch level. But due to lackness of branch neither they send DD to my address nor they explain me where that DD go. The branch has misplaced my demand draft and making unnecessary excuses. Also I have requested them my times to provide proper guidance to how I get my money bank. But the behaviour of officials are so irresponsible that they don't even listen to me.
I have very hard earned money and I am not in condition to lose them.
The branch officials even don't know the procedure to get that my back neither they are interested. Also they are not taking my service request.
At this moment I am out of station . I hardly find out the time to visit the branch and I have already explain there carelessness . Also I went to Panipat branch and they said that this can be done only through home branch and the condition of Home branch is already explained by me
Request you to kindly take required action against them and provide proper guidance for refund
My account details are :
Name: Baljeet Singh
CRN NO.[protected]
Account number : [protected]
Mobile number: [protected]
Branch : thakkarpura (Punjab)

We are charged foreclosure charges on working capital.

We had approached Kotak Bank for enhancing of our working capital. But they did not take our request seriously. We kept giving reminders, but no response from our relationship manager (Ms. Seema Singh & her team).
We even warned them that we are exploring other banks but still they did not respond.

Finally different bank give us a better deal with the same collateral. Now instead of smoothly lettings us transfer our account, they are creating hurdles with foreclosure charges.

In the first place, they themselves did not want to give enhancement, now we got enhancement with better interest rates they are creating hurdles & giving us stress.

I opened my investment account through kotak bank mobile application. It then says that it requires a KYC to be done. I went to my home branch (Rohini Sector-8) & submitted my documents along with the filled form they provided. It's been almost 3 weeks, the bank haven't completed that work which usually takes a day or by max a week. The staff there is so incompetent & neglects the customer's requests. I have visited the branch multiple times for the same thing & every time I get is assurance of work completion by the end of the day.
I want to get it done as soon as possible or else I have to close my account from this bank.

From the past one year i am trying to Call the customer care of Kotak mahindra bank on their toll free number which never works and no one picks up the call . I was charged substantial amount on my Credit card and was proned to mental agony by doubling my charges within one month . they charged annual card fee of 500+GST when not paid for a month being unnoticed by next month the charges has become 1290/- for which no reason was given and no one to answer the queries of a customer. I want the bank to refund the Amount collected on my Card and give the procedure to surrender my credit card and close the savings bank account too.

It should be taken to consumer forum about non functioning of the toll free number given in Google. They should be punished for such a blunt mistake, and many more customers should be suffering for such frauds by Kotak bank

PAN CARD NO - ACBPY3775F
Account no:- B1C0126738
contact no: - [protected]
This card is reflecting from a long time and i was following the same with Phoenix and they said that you need to pay the amount as we have purchased the account.

i Rajesh yadav declare that i have not applied for the same nor have received the card and my documents were used to issue the same(only pan card).

as there was icici banak and city bank cards were issued on my pan card soboth the banks have called me to the branch at banaglore when i was there and sorted out the matter stating that the cards were not been taken by me, they issued a letter to me and removed the details from cibil report.

I am actually fed up by following it up with PHOENIX ARC PVT LTD OR with KOTAK MAHINDRA.

As i got call from kotak team and i requested them to share e-mail id so that i can raise my concern but they never revered on the same.

i request you to look into the matter as i have not requested nor i have used the credit card of barclays.

I am Sarad saini, resident of 47 b/1 mandir wali gali azadpur village delhi-33 . I am a Customer of Kotak Mahindra Bank and Model Town, with loan account no.[protected] which is a/an Credit Card loan and I have paid my EMIs without any delay or notices but due to some unforeseen circumstance I was unable to pay my last 7 april 2021 EMIs. After the default, I have already informed the bank regarding my circumstances but the bank did not pay any attention to that. Furthermore, the recovery agents of the bank continuously coerce me to pay me my EMIs and while doing so, they intimated me and my family as well as use abusive language. I tried to make them understand my financial situation but they did not heed any of my pleas and continuously harassed me for EMIs. I have approached the local bank branch office as well the Nodal officer regarding harassment and intimidation by the recovery agent through the mail dated 9 July 2021, which is enclosed with this mail, but the bank did not take any proper action and these agents are harassing us continuously. It is not like that, I do not want to pay back my EMI or loan, it’s just that for the time being I am unable to generate any source income to pay my dues. At the same time I have offered an amount to settle my account, according to my financial condition but the bank is not willing to accept and continuously calling to my house as well as my work place.

the recovery agent of said bank are continuously calling to my work place and discussing my credit card details with my HR and manager as well as several of my collogues due to this I am facing savior mental distress which resulted in depression. I am requesting you to please stop these recovery agent so that I can focus on my life and try to accumulate funds for this settlement purpose I also want to highlight you that the recovery agents of the bank are at fault for discussing my credit details other people and other than the contacted party which is clearly devolution of right to privacy under RBI guidelines.

I am requesting you to stop these harassment and intimidation because of these I am currently suffering from mental exhaustion as well as my life’s peace. Furthermore, please instruct the bank to co-operate with me for the time being so that I can fully focus on generating new income source.

Apart from these, I am requesting you to help me get my compensation from the bank against the loss and injury I have suffered by the hands of recovery agents.

Dear Sir/ Madam,

I am drafting this mail due to I keep on harassing and abusing bank loan agents and managers by calls, emails, and visiting near the house.

I am Thriveni G, I am staying with my Husband near J P Nagar 2nd phase. I was working in Capgemini PVT LTD and My husband self employed.

I was unable to pay my Personal loan EMI for two months (June 2021 and July 2021), due to the second wave of covid 19, I lost my job. I gave a proper explanation to customer care and we responded to calls also, we shared the current location and a handwritten letter to the bank agent by mentioning Manager Pruthvi in My house that I stating that we need further time to pay EMI on the 6th of Aug 2021.

But from Manager to agent keep on harassing and abusing me and my Husband by calls and visiting the house.

I am requesting you please we need further time till 6th of Aug 2021. Because my Husband getting his 1st-month salary. So I can clear all the pending dues in single pay.

Regards,
Thriveni G
Contact number - [protected]

I bought ASICS Men's Metaracer Tokyo Sunrise Red/Black Running Shoes-10 UK (45 EU) (11 US) (1011B075) from amazon on 24th of June 2021

The product which I received dose not matched with Websites images hence I returned the product on 27 June 2021.
Amazon india have initiated my refund on 27th of june 2021 but till today 14th july my money is not credited.

Refund amount is 16, 199. RS.
Order Number-
Order[protected].

Amazon india is also not providing me refreance number for transactions.
I'm asking them for reference number for refund transactions since last 15 days.

I spoke to the guy told him I dnt have money, I have lost my job and I have a financial issue, the agent is saying he will send a team and a legal team to recover the due through goods from my place...what sort of behavior is this??
Who gave you the right to do this?

Dear Team,

I want settlement of credit card no-[protected] please call me [protected] its quite urgent pls help me.

[protected]@gmail.com

Regards
Nikhil

Dear Sir/Madam

Due to COVID 19, have availed moratorium (March to August), have paid my March 2020 EMI, but i have been approve only 4 Month Moratorium, which is April 2020 to July 2020, my August 2020 emi was rejected, and no information is been shared, i came to know when collection staff called stating you have an EMI bouncing, then i started to enquiry why its not got approved, no resolution i got from the loan processing office Mr. Raja, then so many collection staff called for following up for repayment alone, but no one came out to solve my issue from October, finally, on the enormous torcher and abuse, i tried and paid two month EMI on April i gave a commitment on Feb month stating by April i would clear 2 month EMI and also i did it, on which Mr. Palani gave a commitment stating that my penal charges would get waived by april 2021 month of 9k and rest would be done in may 2021. nothing had happened, and for full may month i followed him and his manager Mr. Vivek non of them responded to my query either by mail or by whats up, i have proof of the both, then i said if its not resolving i am holding my EMI for the month of June, which i did, and then to no resolution made to that, and gain same collections staff called did the same abuse, and one gentle man informed to pay the EMI and do all the necessary action so that you would have hold stating not skipping the emi, by that same i paid the emi,
and for 7 Month delay repayment they have charged me around Rs:32, 000/- as bounce charges and over due interest charges, from May month i tried to sort it out with so many staffs, like Mr. Palani, Mr. Mani, Mr.Vivek, Mrs suganya, and so many others i could recall the names,

My complained details for resolving

1. i have been charged Rs32000/- ( which was mentioned on my statement) why am i charged so much.
2. my EMI date is 5th and every month i have balance in my account on 2 or 3rd of each month, you can verify it on my bank account. why its not getting deducted on monthly 5th, rather on that date it is getting debited on or after 10th of each month why, for which i tried to get an service request raised, but non of them did it, every body said i would check do the needful.
3. what is my mistake to take up the bounce charges and over due interest.

i have tried to resolve the issue from October and i have paid my 2 month EMi on april since then i am trying to resolve the issue
like tired phone banking customer support but no resolution they were to do.
tried customer grievance but Oops! Something went wrong and couldn’t process your request. Please try again later. for last two days its says the same thing.
tried the loan processing office no use. spoke to him Mr.Mohan for 44 minutes.
tried with collection staff no use.
tried with mobile app it say site is under maintenance
what should i do to resolve this issue, and i am very clear i will not pay the bounce charges and over due interest.

like wise let me know what kotak has taken forward to resolve my query

My card number was [protected]. In year 2019 I have done settlement with kotak bank and done the payment . They had given me the settlement letter only on whatsapp. I have all the proof of payment but still m receiving the legal notices and abusing calls from kotak bank. Since m heart patient requesting kotak bank to pls check my account from year 2019 to know the details. They are forcing me to pay 65000 immediately. I am writing this content continuously to kotak bank also but they are not replying it

हमने इस बैंक का emi पेड़ कर दिया फिर भी ये मैसेज कर रहे की। पेमेंट नही हुवा।
हमारे बैंक से ecs cut हूवा है। उसी दिन जिस दिन इनकी emi डेट आती है।

I have transferred 25000 from my Kotak Bank account to my beneficiary account through IMPS[protected] which was debited on 06thh July 201 at 9:35 PM. However, never got credited to my beneficiary account. Raised a complaint 1-[protected] through customer support of Kotak bank also went to the bank regarding the same. However, got a message that " Your dispute has been rejected because the transfer was successful". However, that is not the case.

Hello,

I am from Noida and I have some unpaid dues on my Kotak Credit Card.

I received a notice from an advocate from Gurgaon on behalf of Kotak Credit Cards, asking to pay dues in 7 days. Subjected email as "Appointment of Arbitrator Under Section 11 of Arbitration & Conciliation Act-1996, appointing him as the 'Arbitrator to adjudicate upon the claims'

Kindly advise how to solve the issue with...

I Have Got Call From Kotak Mahindra Bank That I Have Selected For Operation manager Posting. I applied Starting They Told For Appllying 2500 and Before Written Exam They Said to pay 7500 after that I have Gotten the Offer Letter After that They Forced me to pay 27500 within one hour they told that it is refundable but they didn't response after I Have Send 27500 + 7500 to this Account number
Ac holder name- k Shiva Kumar
Ac no-[protected]
Ifsc code- punb0591800.
And I have Send 2500 to this account Name - mekala nagraj
A/C -[protected]
IFSC- UBIN0562521
Union bank of india
I didn't get idea can u pls search and refund my account. The Numbers I have received calls [protected], [protected], [protected].

Dear sir madam
my name is nagaraju my account was frozen
i am visit the chikkadpally branch so i am submitted my all id proofs
the bank officer was told it will take time 1 week
again i am visit the bank right now lockden was going on it will take time
.so 1 moth was done still my account not open these is my bank account [protected]
kinly do need full

Some fraud transactions happened on my credit card and transactions are saying that "Amazon seller services mumbai" and the total amount they used is 48469 rupees.
I have filed a FIR for these transactions
and transactions are staying Amazon Seller Mumbai

* name of the bank Kotek
* type of card [VISA/Master/Maestro] Visa
* last 4 digits of CC/DC number 7442
* date of charge 30/5/2021
* amount of charge : 48469
* your name, e-mail address, and phone or fax number

Srinivasa Rao m, msrinu.[protected]@gmail.com

Please help me on this.

Register,
Srinivasa

Dear Sir /Madam

Good Evening

I am using credit card account with your bank ref card acc no. [protected] in the name of Durga Devi

wherein fraudulent transactions are made in my account merchant name as Paytm Google play recharge noida for Rs.500/- on 18/06/2021 which was debited in my account without my knowledge. I didn't done any transactions from my end which is fraudulent Dispute Transactions. I didn't received any OTP thru message and mail also how was happening what secure provide to my account and customer account also.

Due to this my credit card limit exceeded so your bank has been charged over limit fee along with GST in my account. R.590/-.

This is totally unacceptable.

Kindly block my card and reversal o[censored]nauthorised dispute transactions amount Rs.500/- along with over limit fee charges including GST on urgent basis.

If any clarifications required please call me on my mobile no [protected]

Thanks & Regards
DURGADEVI
W/o Sankaranarayanan A
[protected]
[protected]

Hi Team,

I totally disappointed with Kotak bank service, this bank was cheating CUSTOMERs and taking extra money..!!my problem was on Jul 5th EMI was deducted than original amount..!!
My EMI original amount - 1103rs
Extra charges - 234.75

What the worst it is, why you guys taken extra amount..!! When i am purchasing I seen EMI cost was 1103rs only but again extra charges taking..!! This is totally fraud...