Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Dec 2, 2023
Complaints 4784
Resolved
1325
Unresolved
3459
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
544
404

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankitha15
Apr 3, 2023
Report
Copy

My grandmother passed away and I couldn't make the payment. I received a call from a number on March 11th after making the payment and even shared a screenshot. Please release my lien and let me know why there was no response at that time. Please understand my concern and help me with this problem.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rkdme5
    from Aligarh, Uttar Pradesh
    Mar 31, 2023
    Report
    Copy

    Respected sir/Mrs,
    ₹ 4900 has been fraud from my savings account by sending a message on my Whats App and installing an app. Date 30 March 2023, Transaction no[protected], time 6:49PM.
    +1 photos
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dumdum Dammu
      from Ghaziabad, Uttar Pradesh
      Mar 31, 2023
      Report
      Copy

      Hi,
      Respected Senior Management of Kotak Mahindra Bank.
      My name is Mohan Maggo and I'm a credit card customer. I have written this email to notify you that. Since March 2019 I'm jobless and I am suffering from financial situation. I'm not earning well. But there are some executive from Kotak mahindra bank are not understanding the situation. Some of the executive who are handling my case of credit card they are sending whatsapp messages and in that they have written that they are sending my case in legal procedures. I'm already in depression problem and mentally disturbed, if i attempt suicide so I will mention recovery executive names in the letter so that after killing myself i will create lot's of big problems for the bank and there executive.
      +1 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aditya1501
        from Gurugram, Haryana
        Mar 28, 2023
        Mar 28, 2023
        This thread was updated on Mar 28, 2023
        Report
        Copy

        I have used the account of Kotak subh saving scheme, and using it since 2 years but i have seen my statement today found three times same amount of money has deducted three times in a day and then i started to go through all months status then found the same, such kind of deduction will make my account blank in near future and they will named it as ATMCW FEE-DOM, i wanna know how it is applied on any account and what is the rate of deduction and which type of service it is
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Hey! We are always here and ready to help. Please share your contact number and we'll find the best solution for you. ^Team Kotak
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vedant Senjaliya
          Mar 27, 2023
          Report
          Copy

          AMT Rs 1176 was debited from my account without any prior notice or without any reason and prior to this AMT Rs 600 was debited. I want to know the reason for this money being debited after it being a zero balance account of Kotak 811. Please resolve it immediately.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            ManojBKJ
            from Jamshedpur, Jharkhand
            Mar 25, 2023
            Report
            Copy

            Cancel my Kotak Mahindra Bank card protection plan (Membership Number IA0384408) of my credit card And cannot deduct amount of RS 2199.00 for card protection plan.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rathore collection Vijender singh
              from Noida, Uttar Pradesh
              Mar 24, 2023
              Report
              Copy

              Address:Kotak Mahindra bank rajnagar ghaziabad

              I have an account in kotak Mahindra Bank [protected] today Bank cut 24 rupees 5 times again and again cut 24 rupees with out any update this Bank alway make this type of transaction alway
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rathore collection Vijender singh
                from Noida, Uttar Pradesh
                Mar 24, 2023
                Report
                Copy

                Address:Kotak mahindra bank rajnagar ghaziabad

                I have an account in kotak Mahindra bank [protected] today my bank continuously cut 24 rupees 5 times with out any reminder or update
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kotak account holder
                  Mar 24, 2023
                  Mar 24, 2023
                  This thread was updated on Mar 24, 2023
                  Report
                  Copy

                  Improper charges

                  It appears that you are obstinately determined to force me out of the bank. Despite being a Prima account holder, I have not received any of the promised Prima services, and the decline in service quality during last many years has been appalling. Even though I was promised doorstep service, I am constantly being forced to visit the branch for assistance.

                  I continued my account solely because your RM assured me that there would...
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  S
                  Sunita Raikwar
                  Mar 23, 2023
                  Report
                  Copy

                  Authorize push transaction

                  Hello Team,

                  Account Number :[protected]
                  This email is to highlight a complaint regarding a scam that happened to me . I was trapped in a telegram scam and made some transactions to the fraud people . They said it was a job but later on they refused to give my money back . I have registered a complaint online in cyber cell as well. I request you to freeze the transaction amount and help me in retaining my hard earned...
                  +4 photos
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy
                  Y
                  Yuganathan
                  from pune, Maharashtra
                  Mar 23, 2023
                  Mar 28, 2023
                  This thread was updated on Mar 28, 2023
                  Report
                  Copy

                  Address:Pune

                  Dear sir,
                  I am yuganathan and my mobile no:[protected], I force closed my personal loan 15th of this month, Requested NOC bank said within 48hrs it will receive, but till time not received and calling daily customer care no proper response, Please support to get NOC,

                  I am really frustrated due to Kotak bank service.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    My friend transferred fund from his Australia account to my Kotak bank savings account on 20/02/2023 for personal purpose. Bank hold my fund since then. I have visited my home branch three time and took my manager's number. I have submitted FATCA form as well as declaration for purpose. Mr. Bhavin Chauhan (Manjalpur branch Manager) gave him number and I send him transfer advice with transaction reference number and bank letter. He stopped...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    A
                    Mar 20, 2023
                    Mar 20, 2023
                    This thread was updated on Mar 20, 2023
                    Report
                    Copy

                    Remove my PAN no from irda portal

                    Address:Bhubaneswar
                    Website:WWW.KOTAKLIFE.COM

                    Dear Respected Sir,
                    I opened a life insurance code with kotak life insurance having code No KLI60530370.Appointed on: 23 feb 2018
                    I don't know why my code is blacklisted, personally i don't do any wrong business in my code.my code has gone to be misused.
                    Someone may be doing such type fraud to play in my code.please investigate otherwise my career ll be spoil so please take action.
                    I am completely innocent of...
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy
                    S
                    Suresh suru
                    Mar 18, 2023
                    Mar 21, 2023
                    This thread was updated on Mar 21, 2023
                    Report
                    Copy

                    Website:www.kotak.com/en/personal-banking/cards/credit-cards.html

                    Hi Sir/Madam,

                    I wanted to cancel my Kotak Mahindra Bank credit card which I'm not using. This month they have added Annual charges of RS. 588.82 in my statement.

                    I had called customer care number (which is Paid service) and they are very harsh/Loud in stating I need to pay Rs. 90 to close my credit card.

                    I just want to cancel my credit which I'm not using and I don't want to pay any additional amount as I have paid initially while getting my credit card and also it was promised me by customer representative that there wont be any annual fee.

                    Kindly help me to close my Credit card which I'm not using.

                    Please reach me at [protected]

                    Many Thanks,
                    Suresh
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Hi Team,

                    I haven’t received any call or email from the Kotak bank officials.

                    Kindly do the needful.

                    Regards,
                    Suresh
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lekhannn
                      Mar 15, 2023
                      Report
                      Copy

                      Address:#288,18th main,vijayanagar 3rd stage,B block,mysuru

                      I have ordered watch on 8th Feb and returned it on 15th Feb but didn't received any refund amount i contacted Titan world but they gave me ref id:rfnd_LLnKgUsPiIuqYC and order no:8964764
                      +2 photos
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        thomasanil2013
                        from Alappuzha, Kerala
                        Mar 10, 2023
                        Mar 16, 2023
                        This thread was updated on Mar 16, 2023
                        Report
                        Copy

                        I applied a CREDIT CARD loan from ICICI Bank and they disbursed the loan amount 111000/- to my Kotak Mahindra credit card account.
                        This loan is taken for my urgent personal need but due to this irresponsible act from ICICI Bank my amount is stuck with Kotak Credit Card Account.
                        I am amazed that why someone would transfer loan amount to credit card account.
                        When I see no hope from ICICI I requested to Kotak Bank to refund my amount to my savings account through a mail by providing all the requested details, i.e. bank details, bank statement, and transaction details etc.
                        But after raising the issue three times; i received the mail from Kotak demanding the same details and documents again.
                        They are deliberately harassing.
                        Hoping a positive solution regarding this issue

                        Thanks
                        ANIL THOMAS
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Issue is not been resolved till date, no one callled from kotak bank till date, my amount is still stucked with them.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          surjodgp
                          from Indore, Madhya Pradesh
                          Mar 9, 2023
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:Durgapur

                          Dear All,

                          I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

                          I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

                          I am disappointed that I was given false information by one of your employees, and I feel that I have been misled.

                          I trust that you will take appropriate action to ensure that this does not happen again, and I look forward to receiving your response.

                          Thank you for your time.

                          CRN:[protected]
                          Mobile number: [protected]
                          May 23, 2023
                          Complaint marked as Resolved 
                          I am happy issue has been resolved
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            surjodgp
                            from Indore, Madhya Pradesh
                            Mar 9, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                            Report
                            Copy
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Dear All,

                            I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

                            I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

                            I am disappointed that I was given false information by one of your employees, and I feel that I have been misled.

                            I trust that you will take appropriate action to ensure that this does not happen again, and I look forward to receiving your response.

                            Thank you for your time.

                            Email: [protected]@GMAIL.COM
                            May 23, 2023
                            Complaint marked as Resolved 
                            Nicely resolved
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bhuvaneswariPR
                              from chennai, Tamil Nadu
                              Feb 28, 2023
                              Report
                              Copy

                              Address:saveetha nagar chennai
                              Website:kotak mahendra bank

                              Without prior information
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Muthuvel5643
                                from Chennai, Tamil Nadu
                                Feb 26, 2023
                                Feb 27, 2023
                                This thread was updated on Feb 27, 2023
                                Report
                                Copy

                                Address:chennai

                                Dear Sir,

                                Reference: Credit Card No: [protected]
                                I received your bank credit card a few months ago and have not used it since, nor have I generated the pin number.

                                Last October 2022, Rs. 2861/- was auto debited from my account for Kotak Card Insurance (without my knowledge/permission). I have not accepted or subscribed to any Production/Security/Insurance plan from my side.

                                I hope and request that you surrender my credit card for the reasons stated above, as I do not wish to continue using your card. I am still not using or generating a PIN number.

                                Warm Regards

                                Muthuvel (+[protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Email below for all complaints of kotak bank

                                ( dont send bulk email it will go in spam)
                                send one by one to all then any one will call
                                you after 2 days of sending email

                                [protected]@kotak.com, Hemal.[protected]@kotak.com,
                                [protected]@kotak.com, Amarnath.[protected]@kotak.com,
                                jmd.[protected]@kotak.com, Vipin.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Narendra.[protected]@kotak.com,
                                uday.[protected]@kotak.com, Ranak.[protected]@kotak.com,
                                kli.[protected]@kotak.com, Sanjay.[protected]@kotak.com,
                                amit.[protected]@kotak.com, Manish.[protected]@kotak.com,
                                virat.[protected]@kotak.com, Rajeev.[protected]@kotak.com,
                                shanti.[protected]@kotak.com, Himanshu.[protected]@kotak.com,
                                d.[protected]@kotak.com, Rohit.[protected]@kotak.com,
                                gaurang.[protected]@kotak.com, Sachin.[protected]@kotak.com,
                                paul.[protected]@kotak.com, Sanjay.[protected]@kotak.com,
                                jaimin.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                kvs.[protected]@kotak.com, Paritosh.[protected]@kotak.com,
                                narayan.[protected]@kotak.com, Nipa.[protected]@kotak.com,
                                venkattu.[protected]@kotak.com,
                                [protected]@kotak.com,
                                Dipak.[protected]@kotak.com, C.[protected]@kotak.com,
                                ashok.[protected]@kotak.com, [protected]@kotak.com,
                                paresh.[protected]@kotak.com, KVS.[protected]@kotak.com,
                                Prakash.[protected]@kotak.com [protected]@kotak.com,
                                ashok.[protected]@kotak.com, [protected]@kotak.com,
                                Prakash.[protected]@kotak.com, Paul.[protected]@kotak.com,

                                remember be good then only they will help
                                if you are rude they will not help

                                RBI and others government dept will also not help
                                because KOTAK is very smart in making them they side.
                                Email below for all complaints of kotak bank

                                ( dont send bulk email it will go in spam)
                                send one by one to all then any one will call
                                you after 2 days of sending email

                                [protected]@kotak.com, Hemal.[protected]@kotak.com,
                                [protected]@kotak.com, Amarnath.[protected]@kotak.com,
                                jmd.[protected]@kotak.com, Vipin.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                countryhead.[protected]@kotak.com, Narendra.[protected]@kotak.com,
                                uday.[protected]@kotak.com, Ranak.[protected]@kotak.com,
                                kli.[protected]@kotak.com, Sanjay.[protected]@kotak.com,
                                amit.[protected]@kotak.com, Manish.[protected]@kotak.com,
                                virat.[protected]@kotak.com, Rajeev.[protected]@kotak.com,
                                shanti.[protected]@kotak.com, Himanshu.[protected]@kotak.com,
                                d.[protected]@kotak.com, Rohit.[protected]@kotak.com,
                                gaurang.[protected]@kotak.com, Sachin.[protected]@kotak.com,
                                paul.[protected]@kotak.com, Sanjay.[protected]@kotak.com,
                                jaimin.[protected]@kotak.com, Amit.[protected]@kotak.com,
                                kvs.[protected]@kotak.com, Paritosh.[protected]@kotak.com,
                                narayan.[protected]@kotak.com, Nipa.[protected]@kotak.com,
                                venkattu.[protected]@kotak.com,
                                [protected]@kotak.com,
                                Dipak.[protected]@kotak.com, C.[protected]@kotak.com,
                                ashok.[protected]@kotak.com, [protected]@kotak.com,
                                paresh.[protected]@kotak.com, KVS.[protected]@kotak.com,
                                Prakash.[protected]@kotak.com [protected]@kotak.com,
                                ashok.[protected]@kotak.com, [protected]@kotak.com,
                                Prakash.[protected]@kotak.com, Paul.[protected]@kotak.com,

                                remember be good then only they will help
                                if you are rude they will not help

                                RBI and others government dept will also not help
                                because KOTAK is very smart in making them they side.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit