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Kotak Mahindra Bank Complaints & Reviews

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Last updated Feb 22, 2024
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Kotak Mahindra Bank Phone Numbers

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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 9

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Charged LIEN TBMS thrice without information. Furthermore, blocked 30000 in my account and not allowing me to withdraw it....
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Charged LIEN TBMS thrice without information. Furthermore, blocked 30000 in my account and not allowing me to withdraw it.
1. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS

2. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS

3. A/C xxxx1259
Date:[protected]
Amount: 1770
Reason: CHARGE LIEN TBMS...
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M
Mohit0907
Nov 29, 2022
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Cashback of 456 not received

I have ordered a shoe from puma website and there mentioned about 10% cashback if paid from kotak mahindra bank debit/credit card.

I have called puma but they said it is banks responsibility to give cash back

Order date- 06/07/2022
Order no.[protected]
Txn Ref no.[protected]...
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V
varun24241
from Ghaziabad, Uttar Pradesh
Nov 27, 2022
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Credit card /Emi card

They have not recivied any credit card...
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D
Davidpaul
Nov 24, 2022
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Wrong transaction with paytm platform

Address:3 1892 1, SIONPURAM, KADAPA

I have sent amount by mistake Rs.8873 to the upi id: [protected]@ybl instead of Rs.101. I dont know his account number or phone number. The upi id linked with phone pe. But i sent him through paytm platform with reference no.[protected]. Paytm was rejected my complaint and said go to bank and ask them. When i called to phone pe customer care they said they wont give any details of him. But, upi id linked with phone pe only. If they give details...
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N
Nadeem pasha123
from Bengaluru, Karnataka
Nov 23, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Amount deducted without any reason

Dear kotak team,

I have been trying to contact you from past 4 days but your support system is such a utter worst that it doesn't allow me to raise a query and the support number does connect at all

I hold an saving account in your bank and 18th even without any notice or any Rs 700 approximately has been deducted and the statement says cash deposit charges

When am depositing money to my own...
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V
Vivek gadge
Nov 18, 2022
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The bank has charged me 118rs that money I want back

Dear sir/madam, today your bank has charged me 118rs for adhocstampt...pls i want that my money back in next 1 to 7 days....
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S
Samshk41
from Pune, Maharashtra
Nov 15, 2022
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3400 rs debit card Annual fees

Dear sir madam
kotak bank charged me rs 3400 annual debit card charge how much is kotak bank annual charge resolved my problem Customer care also did not answer the call...
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D
dinudhanesan
Nov 12, 2022
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Unnecessary Promotional SMS

I have been getting promotional sms from kotak mahindra bank since 2021 about one of their digital banking products.
I am not a customer at the said bank and I do not intend to be a customer.
I have emailed the customer service team to opt out of the promotional sms, but to no avail.
I even tried to block their numbers on my phone., but it just keeps coming from different numbers.
Please find the attached screenshot...
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Dear Team,

I have paid kotak bank credit card due amount as on date 3rd November-2022. But amount not reflected till dated.

Kindly resolve this issue on urgent basis.

For your information attached payment detail. I hope your team resolve this issue....
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M
Manusankar
from Ernakulam, Kerala
Nov 9, 2022
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Charged lien in my account without any reason

Address:Kakkanad

I have maintaining two consumer durable loan in kotak mahindra bank. Since 5th of nov was my first Emi date i have tranfered the emi amount to the account prior before the emi date. But emi not debited and i have paid the amount manually through the app. But after that day they have debited extra amount from my account. Today my friend transferred money to my kotak account, from that amount also they have charged money in the name of lien....
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S
surajchovatiya
from Surat, Gujarat
Nov 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Business loan

Address:surat,gujrat,india

Mene meri loan closing ke liye aaply kiya to kotak mahindra bank walo mana kar rahe he ki aapki loan ka 12 mahina complet nahi huva to wo closing nahi karenge aur ye bhi bola ki 12 mahine bad loan closing ka charge bharke closing karna rahega ye kya bat huva closing charge bhi bharneka aur 12 month ke liye wite bhi karna to mene un logo ko bola ki me complen dalunga to wo log ne bola aapko jo karna ho wo karo india ka RBI ke ruls ki kisiko...
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P
Priyaswain
from Mumbai, Maharashtra
Nov 8, 2022
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No response from customer service

The worst service no chat no calls are responding properly.I so ended my 150 rs only hearing IVR still since Friday 4th nov I am trying to call no one is bother.I applied for loan due to emergency but still now responses..chat people enjoying with my problem giving thr scripted reply...
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Priyaswain
from Mumbai, Maharashtra
Nov 8, 2022
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No response from customer service,no one receive call

I tried calling this people since Friday.once I connected regarding my loan application that lady just complete her part and disconnected and then no call back.since then I am trying to call no one is responding it’s just busy.chat person are so worst for reply they are enjoying my problem.I have applied for loan because there is an emergency problem came.at least I should know the status.but no one bother.such a worst...
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P
Pvkuma
from Bengaluru, Karnataka
Nov 7, 2022
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Daily Calls from Kotak Mahindra Bank even on numbers on DND

Hi Team,

This is to report that Kotak Mahindra Bank continues to call me for personal loans and credit cards even though my number is on the National Do Not Call for more than around 5 years now.
They claim that their DND list does not have my number and their website does not give an option to register the numbers on their DND list.
It is a way to reach out to all customers.
I would hereby request the...
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E
Eshwar Srinivas Anumalla
Nov 7, 2022
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I am complaining about untold deductions

For the month of November my EMI payment has been deducted twice. I manually paid my EMI amount ₹5834 on 06th November 2022 through PAYTM as it wasn't deducted automatically on 5th November 2022 even though I had sufficient balance in my account now they asked me to pay 500 rupees extra because of delay in payment. On 07th of November again my account was debited by ₹5834 automatically.

And also kotak deducted 225 rupees...
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A
Anitpatil
from Nagpur, Maharashtra
Nov 6, 2022
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Noc certificate loan No RAR11572111

Address:Pl,46 New Binaki Mangalwari Indira Gandhi Nagar opp Siddharth Vidyalay Nagpur

All loan amount paid pls Noc provide my 💌 mail send pls sir loan No RAR1157211 online amount paid...
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A
Anitpatil
from Nagpur, Maharashtra
Nov 6, 2022
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Noc certificate loan No RAR808112

Address:Pl,47 New Binaki Mangalwari Indira Gandhi Nagar opp Siddharth Vidyalay Nagpur

Loan no. RAR808112 Noc cartificate chahiye sir pls loan amount all paid...
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T
Tanvii Chandna
from New Delhi, Delhi
Nov 5, 2022
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Harassment calls regarding Credit Card which is not on my Cibil

Hi Team,

I have been dealing with these harassing calls since 5 years now. Account details are:

Credit Card A/c No.[protected] with Barclays Bank PLC has been transferred to Phoenix trust FY 11-5 SCHEME C.

This was a fraudulent card which was applied in 2006 or 2007 after stealing my information. I got to know about this card in 2014 when I received first call asking me to pay for this CC. I...
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Saumya Gurha
from Gurugram, Haryana
Nov 5, 2022
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Unauthirised ATM CW and BI FEE-DOM

Address:Manesar Branch

Hi,
I am a Kotak account holder. I have noticed that i am being charged for ATM CW and BI Fees without any information in what reference it is??
Yesterday only 24.78 rs have been deducted 5 times from my account and 10 rs once for BI fees although i haven't used my ATM card this month.
Can u please look into this and suggest a way forward to get my amount back.
Also, I have checked the statement for my previous...
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