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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Mar 26, 2026
Complaints 4832
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1327
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Kotak Mahindra Bank reviews & complaints page 9

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M
Manikantan BKR
Feb 6, 2023
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Address: COIMBATORE

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    T
    tsaifi
    from Delhi, Delhi
    Feb 6, 2023
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    Resolved

    Website: www.kotak.com/en/home.html

    Hi, I am writing this to inform you that on 25/10/22, I bought Vivo mobile phone of Rs. 14500/- through my Kotak mahindra Bank credit card, at that time shop owner told me if I convert my purchase into 3 EMI then I will be getting Rs. 1500/- cashback within 90 working days. But till today I didn't receive my cashback yet. I am following up with bank representative since 18/01/23 they're not responding properly, when I write their Nodel officer they rejected my request without giving any reason. Moreover I would like to inform that their customer care executive Ms. Pooja is very unprofessional & rude she was not ready to listen my complain & try to pressurize me by saying that this was not done due to merchant but when I approach to the shop from where I bought this mobile, he clearly said that it is done through bank only. I have attached supporting email copy and my invoice. Please look into this matter & help me.
    Apr 1, 2023
    Complaint marked as Resolved 
    Today I Got my cashback, Thank you.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Feb 24, 2023
    Updated by tsaifi
    Hi, Even after 18 days I have not received my cashback neither any response from the bank side.
    Mar 15, 2023
    Updated by tsaifi
    No update from the bank yet, neither any response receive from kotak bank. Please look into this.
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      S
      Seemadevi101001
      from Palwal, Haryana
      Feb 3, 2023
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      I have a kotak 811 account in the bank but I forget to get a full kyc of my account and The time period for the kyc has a limit of 1 year but it has been few months and my account is freezed by bank and the nearest branch is about 90-100 km far away in another district I want a chance for E-KYC of my account from the bank.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      My game money 666e rummy wine money 3500 rupees not my account transfer
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        K
        Kalemahesh652
        from Ahmednagar, Maharashtra
        Feb 3, 2023
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        I'm facing a problem since 36 days, And already given complain to kotak life insurance, Kotak group secure one activated a policy worth 2634.35 rupees directly without permission. I tried to complaining to kotak mahindra life insurance but they say that we can't help you. I tried their toll free number [protected] but it's always busy. I also tried an email but they just saying that we would refund in 10.days but they can't.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Sufferer_of_INDIA
          Jan 31, 2023
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          Hey kotak mahindra,
          I know you are a scam company but that doesn't give you the right to disturb someone every day calling 30+ times begging to take loan.
          I have even raised complaint via your official channel and your customer service team is refusing to take any step at all to solve the issue.
          Even though my number is DND registered that doesn't stop you from calling multiple times a day.
          This is an unbearable situation and ou should stop this kind of behavior otherwise I might have to file a criminal case for breach of privacy against your company.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            D
            Devyji808
            from Delhi, Delhi
            Jan 28, 2023
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            Kotak Bank totally ignored old customer
            I having Savings Account with bank since 2017 but no benefits no Preapproved Offers. No Good Limit. Specially When I need. Kindly look into this matter n help us. Update to close all relationship with kotak Bank
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              sajan_gohil
              Jan 21, 2023
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              I keep getting spam SMS messages, multiple times everyday and I would like them to stop. they are related to selling credit cards, unnecessary loans and other things. Please stop sending messages that I did not sign up for. I have their credit card but have stopped using it and will be cancelling it. This is not what I signed up for. Their website doesn't mention an email/customer helpline. Please provide something through which I can unsubscribe.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                K
                Kshatra Dhari
                from Noida, Uttar Pradesh
                Jan 19, 2023
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                Address: D107 sector 63 noida

                Sir policy no.GO000036 cancil kar diya lekin refund nahi aaya 20 din wait kar liya lekin koi response nahi mila kripya bataye kya kare.policy name kotak group secure one amount 12024.67 account no.[protected].
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  A
                  arya_vijay_
                  from Lucknow, Uttar Pradesh
                  Jan 19, 2023
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                  It's been a month, Kotak Mahindra Bank debited all my money, to the bank balance Rs.0.
                  When I enquired in the bank they replied there are no transaction showing. But in the Kotak bank Application the balance is showing Rs.0. I had also complained in the bank, It's been a week they hadn't replied yet.
                  Please take actions against the bank.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    R
                    Rkumar60
                    from New Delhi, Delhi
                    Jan 18, 2023
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                    Address: New delhi

                    The bank has making false report on CIBIL regarding the credit card balance. Which have already paid full. False commitment on CIBIL through bank kindly arrange for update.
                    Thank you
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      K
                      Kshatra Dhari
                      from Noida, Uttar Pradesh
                      Jan 18, 2023
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                      Cancel policy, refund

                      Address: Vishesh Apparels D107 sector 63 noida.

                      My Group secure one policy no.GO000036 I want cancil my policy and refund 12024.67 in my account [protected]. Reason of money problem (job loss). Pls.help me.
                      Regards
                      Kshatra Dhari....
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                      K
                      Jan 11, 2023
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                      I am Kumaravel from chennai.I Received mail from neha singh([protected]@gmail.com) HR recruiter from shine.com About job in kotak mahindra bank as a Banking operation. They said u'r profile is selected for Banking operation in kotak mahindra. They took my telephonic interview and asked me to submit my documents after selected I got call from Aditya Reddy from “kotak mahindra relationship manager”.His contact number is [protected] and asked me submit all documents and they ask me to pay for online updation and documentation and I paid overall Rs.36572 for security and also included for training fee.I paid as they confirmed its refundable amount He say this is refundable amount after that i call Aditya reddy(relationship manager from Kotak Mahindra bank) but he didn’t pick my call.
                      Please take action.Please help me to recover my amount They charged money and not placement the candidates.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        G
                        Guru maheswari
                        Jan 11, 2023
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                        I want to cancel my kotak group secure one policy please do help me cancel my policy and refund me back
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Y
                          Yashkumar thakar
                          Jan 11, 2023
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                          Address: 27, alkar society, Vastrapur, Ahmedabad.

                          You Branch person is refusing to open my account even though I have applied for Salary account and behaving so rudely and not giving me any answer properly
                          His name is Umang joshi and he is right now working at your regional office at jodhpur Ahmedabad branch address is
                          7 floor venus Amadeus building jodhpur cross road satellite Ahmedabad.

                          Telling me that it will take 15 days to open My account and it’s already been more the. 5 days still giving me same answer rudely.

                          I hope you take action as soon as possible
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Y
                            Yash 004
                            from Nashik, Maharashtra
                            Jan 10, 2023
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                            Hi,
                            Yash here
                            I have been charged for deposits I have made at branch which were within the limits.
                            As per our conversation you told that the limit for deposit is 2 lac or 4 transactions per month and I have not crossed the same and still being charged…
                            Request you to please elaborate the same and revert as soon as possible..

                            Regards,
                            Yash
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              V
                              Vansh Kejriwal
                              Jan 9, 2023
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                              I am recieving kotak 811 zero balance sms since long but there is no option to stop it. Please stop this harrasment.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                S
                                sathwik m bharadwaj
                                from Mysore, Karnataka
                                Jan 7, 2023
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                                Request of refund

                                Address: E154,Vishnudarshi,1st stage khb layout,kuvempunagar,Mysore-23

                                My father had paid me 5000 rs but I have only recieved 4359rs and 641 shas been deducted.So please do verify it and let me know it soon.Please do refund my amount as soon as possible.My contact no is [protected]
                                UPi Transaction ID:[protected]

                                DATE of incident: Jan 07 2023, 12:42 pm
                                Contact no:[protected]...
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                                yogesh800
                                from Jaipur, Rajasthan
                                Dec 31, 2022
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                                Address: MALVIYA NAGAR

                                I paid to my credit card bill from kotak bank yesterday they still no update the pay in my credit card or now i open the kotak mahindra bank app is shown is technical issue plese help me i need my transactiob invoice
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  G
                                  Gaurohit
                                  from Indore, Madhya Pradesh
                                  Dec 30, 2022
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                                  Fund Transferred to KSEC without letting me know

                                  Address: 580, M.G. Road, Indore, Madhya Pradesh - 452001, South Tukoganj

                                  Hello kotak,
                                  My account was in kotak 811 but I want to make this account as personal or Saving account so then I visited to MG road branch of kotak in Indore. And hence I submitted the request to convert my kotak 811 to personal or Saving account. Now after two days what I have found that 10000 rs has been debited from my account as a fund transferred to KSEC without letting me know. Even though I asked them three times like "Is there...
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                                  Akshay@305
                                  from New Delhi, Delhi
                                  Dec 27, 2022
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                                  Address: Gs3A3J, Ambadeep. Grd.Flr, 14, KG Marg, New Delhi, Delhi 110001

                                  Dear Sir / Mam I Akshay Chopra had availed car loan from ING Vysya Bank Ltd Sept 2011 which was closed in Aug 2014.

                                  Till date I had not received the NOC from Bank . No branch is operational of ING Vysya Bank. Request you to kindly help me out for getting the same my car registration number is DL4C-AQ-0203 in the name of Akshay Chopra.

                                  ING Vysya Bank has been takeover by Kotak Mahindra Bank.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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