Kotak Mahindra Bank
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 31%
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4166
COMPLAINTS
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Kotak Mahindra Bank Customer Care

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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493
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329

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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31%
Complaints
4166
Pending
0
Resolved
1258
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Kotak Mahindra Bank Complaints & Reviews

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Refund I'd amzn1:crow:z1UL6QRjTXeMEeEOIIUUZg

Refund initiated by Amazon merchant
On 26/06/2021
br...
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M made a payment on 25/07/21 threw kotak app upi payment of 4000 Rs to an upi address
balance deducted bt no money transferred and no refund received plz process for my refund
Ref no -UPI[protected]
Jul 25, 2021

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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable...
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    Dear team,
    I was having Kotak 811 saving account in your bank which was closed due to kyc not done on time limit....
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    We are charged foreclosure charges on working capital.

    We had approached Kotak Bank for enhancing of our working capital. But they did not take our request seriously. We kept giving reminders, but no response from our relationship manager (Ms. Seema Singh & her team).
    We even warned them that we are exploring other banks but still they did not respond.

    Finally different bank give us a better deal with the same collateral. Now instead of smoothly lettings us transfer our account, they are creating hurdles with foreclosure charges.

    In the first place, they themselves did not want to give enhancement, now we got enhancement with better interest rates they are creating hurdles & giving us stress.
    Jul 22, 2021

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    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Aug 02, 2021
    Updated by avanivasa
    Still no action has been taken.
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      I opened my investment account through kotak bank mobile application. It then says that it requires a KYC to be done. I went...
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      From the past one year i am trying to Call the customer care of Kotak mahindra bank on their toll free number which never...
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      PAN CARD NO - ACBPY3775F
      Account no:- B1C0126738
      contact no: - [protected]
      This card is reflecting from...
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      Dear Sir/ Madam,

      I am drafting this mail due to I keep on harassing and abusing bank loan agents and managers...
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      I bought ASICS Men's Metaracer Tokyo Sunrise Red/Black Running Shoes-10 UK (45 EU) (11 US) (1011B075) from amazon on 24th...
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      I spoke to the guy told him I dnt have money, I have lost my job and I have a financial issue, the agent is saying he will send a team and a legal team to recover the due through goods from my place...what sort of behavior is this??
      Who gave you the right to do this?
      Jul 13, 2021

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      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Dear Team,

        I want settlement of credit card no-[protected] please call me [protected] its quite urgent...
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        Dear Sir/Madam

        Due to COVID 19, have availed moratorium (March to August), have paid my March 2020 EMI, but...
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        [Resolved]

        My card number was [protected]. In year 2019 I have done settlement with kotak bank and done the payment . They had given me the settlement letter only on whatsapp. I have all the proof of payment but still m receiving the legal notices and abusing calls from kotak bank. Since m heart patient requesting kotak bank to pls check my account from year 2019 to know the details. They are forcing me to pay 65000 immediately. I am writing this content continuously to kotak bank also but they are not replying it
        Jul 13, 2021
        Complaint marked as Resolved 
        Jul 13, 2021

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        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          हमने इस बैंक का emi पेड़ कर दिया फिर भी ये मैसेज कर...
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          I have transferred 25000 from my Kotak Bank account to my beneficiary account through IMPS[protected] which was debited...
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          Hello,

          I am from Noida and I have some unpaid dues on my Kotak Credit Card.

          I received a notice from an advocate from Gurgaon on behalf of Kotak Credit Cards, asking to pay dues in 7 days. Subjected email as "Appointment of Arbitrator Under Section 11 of Arbitration & Conciliation Act-1996, appointing him as the 'Arbitrator to adjudicate upon the claims'

          Kindly advise how to solve the issue with the above Arbitration Notice Issue and what it can effect.

          Regards & Thanks,

          Taha
          Jul 12, 2021

          Complaint Status

          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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            I Have Got Call From Kotak Mahindra Bank That I Have Selected For Operation manager Posting. I applied Starting They Told...
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            Dear sir madam
            my name is nagaraju my account was frozen
            i am visit the chikkadpally branch so i am submitted my all id proofs
            the bank officer was told it will take time 1 week
            again i am visit the bank right now lockden was going on it will take time
            .so 1 moth was done still my account not open these is my bank account [protected]
            kinly do need full
            Jul 10, 2021

            Complaint Status

            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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