Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Mar 27, 2024
Complaints 4802
Resolved
1326
Unresolved
3476
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
547
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dumdum Dammu
from Ghaziabad, Uttar Pradesh
Mar 31, 2023
Report
Copy

Legal Harassment Threats from Kotak Mahindra Bank

Hi,
Respected Senior Management of Kotak Mahindra Bank.
My name is Mohan Maggo and I'm a credit card customer. I have written this email to notify you that. Since March 2019 I'm jobless and I am suffering from financial situation. I'm not earning well. But there are some executive from Kotak mahindra bank are not understanding the situation. Some of the executive who are handling my case of credit card they are sending whatsapp...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya1501
from Gurugram, Haryana
Mar 28, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
Report
Copy

Atm cw fee-dom

I have used the account of Kotak subh saving scheme, and using it since 2 years but i have seen my statement today found three times same amount of money has deducted three times in a day and then i started to go through all months status then found the same, such kind of deduction will make my account blank in near future and they will named it as ATMCW FEE-DOM, i wanna know how it is applied on any account and what is the rate of deduction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vedant Senjaliya
Mar 27, 2023
Report
Copy

Unauthorised amount debited

AMT Rs 1176 was debited from my account without any prior notice or without any reason and prior to this AMT Rs 600 was debited. I want to know the reason for this money being debited after it being a zero balance account of Kotak 811. Please resolve it immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManojBKJ
from Jamshedpur, Jharkhand
Mar 25, 2023
Report
Copy

To cancel my CPP card membership number IA0384408

Cancel my Kotak Mahindra Bank card protection plan (Membership Number IA0384408) of my credit card And cannot deduct amount of RS 2199.00 for card protection plan....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathore collection Vijender singh
from Noida, Uttar Pradesh
Mar 24, 2023
Report
Copy

Unnecessary fees cutting without any reason

Address:Kotak Mahindra bank rajnagar ghaziabad

I have an account in kotak Mahindra Bank [protected] today Bank cut 24 rupees 5 times again and again cut 24 rupees with out any update this Bank alway make this type of transaction alway...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathore collection Vijender singh
from Noida, Uttar Pradesh
Mar 24, 2023
Report
Copy

Unnecessary fees cutting

Address:Kotak mahindra bank rajnagar ghaziabad

I have an account in kotak Mahindra bank [protected] today my bank continuously cut 24 rupees 5 times with out any reminder or update...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kotak account holder
Mar 24, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
Report
Copy

Improper charges

It appears that you are obstinately determined to force me out of the bank. Despite being a Prima account holder, I have not received any of the promised Prima services, and the decline in service quality during last many years has been appalling. Even though I was promised doorstep service, I am constantly being forced to visit the branch for assistance.

I continued my account solely because your RM assured me that there would...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunita Raikwar
Mar 23, 2023
Report
Copy

Authorize push transaction

Hello Team,

Account Number :[protected]
This email is to highlight a complaint regarding a scam that happened to me . I was trapped in a telegram scam and made some transactions to the fraud people . They said it was a job but later on they refused to give my money back . I have registered a complaint online in cyber cell as well. I request you to freeze the transaction amount and help me in retaining my hard earned...
+4 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Y
Yuganathan
from pune, Maharashtra
Mar 23, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
Report
Copy

Requesting NOC certificate of my personal loan

Address:Pune

Dear sir,
I am yuganathan and my mobile no:[protected], I force closed my personal loan 15th of this month, Requested NOC bank said within 48hrs it will receive, but till time not received and calling daily customer care no proper response, Please support to get NOC,

I am really frustrated due to Kotak bank service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
My friend transferred fund from his Australia account to my Kotak bank savings account on 20/02/2023 for personal purpose. Bank hold my fund since then. I have visited my home branch three time and took my manager's number. I have submitted FATCA form as well as declaration for purpose. Mr. Bhavin Chauhan (Manjalpur branch Manager) gave him number and I send him transfer advice with transaction reference number and bank letter. He stopped...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Mar 20, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
Report
Copy

Remove my PAN no from irda portal

Address:Bhubaneswar
Website:WWW.KOTAKLIFE.COM

Dear Respected Sir,
I opened a life insurance code with kotak life insurance having code No KLI60530370.Appointed on: 23 feb 2018
I don't know why my code is blacklisted, personally i don't do any wrong business in my code.my code has gone to be misused.
Someone may be doing such type fraud to play in my code.please investigate otherwise my career ll be spoil so please take action.
I am completely innocent of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suresh suru
Mar 18, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
Report
Copy

Issue in Credit card cancellation *urgent*

Website:www.kotak.com/en/personal-banking/cards/credit-cards.html

Hi Sir/Madam,

I wanted to cancel my Kotak Mahindra Bank credit card which I'm not using. This month they have added Annual charges of RS. 588.82 in my statement.

I had called customer care number (which is Paid service) and they are very harsh/Loud in stating I need to pay Rs. 90 to close my credit card.

I just want to cancel my credit which I'm not using and I don't want to pay any additional...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:#288,18th main,vijayanagar 3rd stage,B block,mysuru

I have ordered watch on 8th Feb and returned it on 15th Feb but didn't received any refund amount i contacted Titan world but they gave me ref id:rfnd_LLnKgUsPiIuqYC and order no:8964764...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thomasanil2013
from Alappuzha, Kerala
Mar 10, 2023
Mar 16, 2023
This thread was updated on Mar 16, 2023
Report
Copy

Refund of excess payment

I applied a CREDIT CARD loan from ICICI Bank and they disbursed the loan amount 111000/- to my Kotak Mahindra credit card account.
This loan is taken for my urgent personal need but due to this irresponsible act from ICICI Bank my amount is stuck with Kotak Credit Card Account.
I am amazed that why someone would transfer loan amount to credit card account.
When I see no hope from ICICI I requested to Kotak Bank to refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
surjodgp
from Indore, Madhya Pradesh
Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Commitment in Credit Card

Address:Durgapur

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
surjodgp
from Indore, Madhya Pradesh
Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Commitment in Credit Card Sale

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
bhuvaneswariPR
from chennai, Tamil Nadu
Feb 28, 2023
Report
Copy

Deducted TBMS Amt Rs.273.66

Address:saveetha nagar chennai
Website:kotak mahendra bank

Without prior information...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muthuvel5643
from Chennai, Tamil Nadu
Feb 26, 2023
Feb 27, 2023
This thread was updated on Feb 27, 2023
Report
Copy

Non confirmation credit card insurance/payment

Address:chennai

Dear Sir,

Reference: Credit Card No: [protected]
I received your bank credit card a few months ago and have not used it since, nor have I generated the pin number.

Last October 2022, Rs. 2861/- was auto debited from my account for Kotak Card Insurance (without my knowledge/permission). I have not accepted or subscribed to any Production/Security/Insurance plan from my side.

I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manusankar
from Ernakulam, Kerala
Feb 26, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Report
Copy

Withheld of money

I am maintaining two consumer durable loan in your bank. But the Emi for the month of February was bounced due to insufficient funds. I have paid it manually along with bouncing charge. But now kotak bank mobile banking showing 1297 rupees as closing balance and 0 rs as current balance. Why i cant withdraw my money?? What is closing balance and current balance. Please release my withheld amount. I am attaching the screenshot of the same....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@abdul4549
from Ghaziabad, Uttar Pradesh
Feb 25, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atm cw fees-dom charges

Dear kotak mahindra bank,

I have been using this account from last 2 years and my kotak account is CORPORATE EDGE SALARY ACCOUNT but now i have noticed that my account is keep deducting from rs.23.60, 24.00, 29.00 etc. on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only 2 in january month and i had withdrawal rs.500 on 4th january 2023 and rs....
+1 photos
Helpful
8 other people found this review helpful
8 found this helpful
Write a comment
Report
Copy