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Kotak Mahindra Bank Complaints & Reviews

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Kotak Mahindra Bank reviews & complaints page 4

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A
Adarsh Manoj
Sep 13, 2023
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Rem Chrgs: ATM CW Fee-DOM

Address: Kochi

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um...
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Totan2023
from Kolkata, West Bengal
Aug 26, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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Remove the Blacklist tag from my PAN

Pan : AROPD3401D
Agent name : Anupam Deb
Code: 10159868
Date of birth: 06)12/1976
Insurer type: life
Insurer: Kotak life insurance co. Ltd
Branch: Park Street, Kolkata
Status of agency : blacklisted
Status change : 2015
My status is showing blacklisted for fault of my sales manager with Kotak Life Insurance company. I am suffering for his mistake and could not change insurer.br...
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S
Aug 25, 2023
Sep 25, 2023
This thread was updated on Sep 25, 2023
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Address: Hyderabad

Its been almost since awaiting funds to refund its requested created on 16th Aug and its one week amount is update in account its still showing lien amount hopeless to call and requested and they by monday its been friday still request id 01070820 and they i have amount in account by monday its friday i need bal in account today at any cost please you peopel playing customers please refund now and today

G Sunil Kumar
CRN :[protected]
Account number : [protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    M
    mageshsmage
    from Chennai, Tamil Nadu
    Aug 21, 2023
    Sep 25, 2023
    This thread was updated on Sep 25, 2023
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    Address: chennai

    I got a loan for 30000 payed almost 28000 including fine and over due charges, payed my emi for almost 9 months, they were continually abusing me in calls, what's app and messages through agents sending pics of me and my family creating a big issues coming to my home calling me after 7 pm all kind of illegal things, I even told them to either wait or take legal actions but they didn't listen ! agents are verbally abusing me and my family saying better die i[censored] can't pay the money kind of things I can't pay any more amount
    agents who abused me -[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] it goes on ! like 30 numbers
    my crn number[protected]
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      M
      Mehul s
      Aug 11, 2023
      Aug 12, 2023
      This thread was updated on Aug 12, 2023
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      I'm unable to repay the credit card due amount because I dont have proper job living also very difficult one of the collection agent today called me doing mental harressment and threatening I informed that agent I taken the loan in legal way I will face it in legal way still he don't understand about it he continuesly threatening me I plan to send a legal notice to your bank head office because unable to face collection agent threatening and mental harressment your Collection agnts not following RBI guidelines plz take appropriate action

      Credit card number: [protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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        N
        Nandini Thareja Mohan
        Aug 11, 2023
        Sep 25, 2023
        This thread was updated on Sep 25, 2023
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        Address: panvel

        You hire what quality of employees, I really wonder. I receive 20 calls a day after clearing the payment of 3, 591 (dues pending) and the language used is so filthy and they talk and demand money by using obscene language to a female and their family members.
        FYI the contact number is [protected] and person name is Manish, who apparently have taken the payment the kind of language used, if I furnish the chat record, you yourself will be ashamed.
        I understand the loan department has a target but definitely no middle-class person should tolerate on account of their self-respect. I appreciate the people now, who takes crores of loan and leave the country and still have all respect because they don't have to hear the people of such filthy quality and downgraded.
        i am going to file a police complaint against him on basis of harrasment call and torcher he created. You have definetly lost all respect and will no further ever in my remaining years will deal with Kotak ever neither will ask any of my family member to do that

        Your whatever cell can connect on [protected] for any clarifications.
        Nandini Thareja
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          J
          Jones Albin
          Aug 11, 2023
          Sep 25, 2023
          This thread was updated on Sep 25, 2023
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          Address: 24/14, Subam nagar 2nd Street, kancheepuram, Mangadu, Tamilnadu 600122

          Dear sir & madam,

          First of all I inform you that am totally disappoint for banking with kotak bank .

          My issue is one of your insurance related person call me on [9/08/2023] for sale the product of life insurance at approximate time is 4:25 i received the call .
          Then he pitch the product with wrong commitment and generate lead by her self for the business purpose .am completely said I don't need but he said this one is non payable fully free from the government scheme and mandatory for every kotak account holder . Then I getting one Message from kotak in that message amount will be deducted for the purpose of insurance . I need clarification and let get my money back to my account and close that Insurance . this one I don't need . this happened with out my concern so that kindly do my needful with soon as possible .

          For your reference I attached that person mobile number and insurance copy then mount deduction statement

          My Account num : [protected]
          My mobile num : [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2023
          Kotak Mahindra Bank Customer Care's response
          Hey! We're so sorry to hear about your experience. Please allow us some time so that we look into the matter and update you soon. ^Team Kotak 
          Aug 12, 2023
          Updated by Jones Albin
          Plz following issues and solved it
          Aug 18, 2023
          Updated by Jones Albin
          Thank you for resolving sir or Madam 🙏
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            S
            suchith143
            Aug 4, 2023
            Aug 4, 2023
            This thread was updated on Aug 4, 2023
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            XELERATE-TBMS-[protected] Amount deducted my account Rs.674
            a/c:- [protected]
            ifsc:- KKBK008078
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Hi! We are extremely sorry for the hassle you have been facing. Kindly share your contact number with us on Social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
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              H
              Hanvitha12
              from Kurnool, Andhra Pradesh
              Aug 4, 2023
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              Lien removal

              Address: Kurnool

              In my Kotak Mahindra Bank I have funds but my funds are in lien without intemation my funds are lien because of cyber complaint but I didn't done any fraud I am suffering very much without my misstake...
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              T
              Teja N
              Aug 3, 2023
              Aug 4, 2023
              This thread was updated on Aug 4, 2023
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              I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount first the payment is debited by auto debit option and i have sufficient amount on bank account there is no reason for late payment or shortage of amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                Teja N
                Aug 3, 2023
                Aug 4, 2023
                This thread was updated on Aug 4, 2023
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                I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                  P
                  PrabhuRajasekar
                  from Tiruchengode, Tamil Nadu
                  Aug 3, 2023
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                  Address: salem

                  Hi,

                  In my credit card i am charged unnecessarily a fine of 500Rs plus GST for exceeding usage. without any information..

                  1. Charged 1% charge for Rent payment without any information

                  2. because of this unknown charge the usage exceeded by 200Rs for which also No intimation given (USUALLY ALL transactions and deductions to come in SMS) but this one didnt come.
                  For this additional 200rs I WAS charged 500RS + GST as fine.. eventhough I still have 6 days to pay and close this outstanding..

                  CRN number of account is[protected]

                  Even though I had sufficient balance in my account which is linked to the account..
                  The date for the payment is still 6 days to go .. If i had given an proper intimation i could ve paid the amount from account..

                  there is no email to contact and customercare number keeps disconnecting before connecting to agents
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    R
                    Rolly Martin
                    Aug 2, 2023
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                    Address: Krishna Manasi, door no 45 new no 97. 1st main road , Gandhinagar, Adayar, Chennai 600020

                    Hi, an amount of 353 has been debited twice from my account today 2 nd August 23. I would like to know why they have debited the amount.
                    Requesting you to share the details
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Z
                      Zeeshan@123
                      from Delhi, Delhi
                      Jul 28, 2023
                      Jul 29, 2023
                      This thread was updated on Jul 29, 2023
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                      Address: krishna nagar

                      Hi Ma'am/Sir,

                      The bank has imposed extra charges on my loan account, which is understandable up to a certain extent. However, they neither called me nor messaged me about it. Instead, they directly started troubling my father by giving him calls. I understand that I am the primary person to deal with such matters, but why didn't they call me first? Later, they did call me and we agreed on a deal to pay 650 out of the 1500 amount they claimed, and they asked me to deposit it in the bank. I complied and made the payment. Now, they are saying that I still owe 450 more, but if that were the case, they should have informed me earlier when I had a conversation with them, and I have a recording of it. These Kotak bank people always resort to harassment tactics. Please, can you help me with this situation.
                      Right now i am Too much depression at this time.
                      Contact Detail of kotak bank:- [protected]

                      Thank you
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hi! We are extremely sorry for the hassle you have been facing. Kindly share your contact number with us on social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
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                        S
                        Saurabhyadav7897
                        Jul 28, 2023
                        Jul 29, 2023
                        This thread was updated on Jul 29, 2023
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                        Rem chrgs AMB Non maintenance charges

                        My account number [protected] and transaction in maintenance charges in 4 transaction a 2170 rupees in charge in without any reason in my Mahindra kotak bank account and account opening in given information is zero account in kotak bank...
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                        Z
                        Ziya Muntakheba Ali
                        Jul 28, 2023
                        Jul 28, 2023
                        This thread was updated on Jul 28, 2023
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                        Please don’t send any promotional sms it really annoying i am no longer intrested else i will close my account
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                          Ziya Muntakheba Ali
                          Jul 28, 2023
                          Jul 28, 2023
                          This thread was updated on Jul 28, 2023
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                          Please stop sending me promotional sms and calls it really annoying. I am no longer intreated if it didn’t stop I will close my bank account
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                            B
                            Black_raptor
                            Jul 27, 2023
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                            Hi,
                            I want to stop receiving sms about opening kotak 811 account promotion.
                            Screenshots attached below for your reference. I tried to send mail to solutions.[protected]@kotak.com but the mail address is not found. Please take necessary action.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              N
                              Nikhil2611
                              from Jalgaon, Maharashtra
                              Jul 26, 2023
                              Aug 1, 2023
                              This thread was updated on Aug 1, 2023
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                              Address: Jalgaon

                              I am too victim of this fraud, I was open zero balance account 811, In which I don't have to maintain any balance but from months of February I am being charged randomly.

                              This is informing you that in my account charging like TBMS. and i am given details also, pls resolve and credit amount which you have debit.

                              I am very unhappy in this bank other wise we have to rise consumer court for this issues.

                              CRN :[protected]

                              24 Feb, 2023 Chrg: ATM DECL FEE/xx2421/[protected]/221222 TBMS-[protected] -29.50

                              11 May, 2023 Chrg: Cash Deposit On 06-Apr-2023 JALGAON (Value
                              Date :10-MAY-23)
                              TBMS-[protected] -59.00

                              23 Jun, 2023 Chrg: Cash Deposit On 17-May-2023 JALGAON (Value
                              Date :22-JUN-23)
                              TBMS-[protected] -59.00

                              09 Jul, 2023 Chrg: Cash Deposit On
                              20-Jun-2023 JALGAON ( Value
                              Date : 08- JUL-2023)
                              TBMS- [protected] -59.00

                              26 Jul, 2023 Chrg: Cash Deposit On
                              03-Jul-2023 JALGAON (Value
                              Date : 25-JUL-2023)
                              TBMS- [protected] -105.77

                              Thanks
                              Nikhil pawar
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Aug 01, 2023
                              Updated by Nikhil2611
                              thanks you Kotak Mahindra Bank resolved my problem and whatever money is deducted from the account it is returned to the account thank you so much
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                                A
                                amitsingh1211
                                Jul 26, 2023
                                Jul 27, 2023
                                This thread was updated on Jul 27, 2023
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                                Dear customer service team, I would like to report a complaint here. I have been harassed by recovery agents against a loan that someone else taken. The girl name is Divya Sharma(as she claims) is calling me to get to Amit Mallik . further investigation I found that these recovery agents are reaching out to many other employees of our previous organisation (mCarbon Tech Innovation Pvt Ltd) and harrasssing everyone. How can you allow this to happen by your business partners or outsourcing agencies??
                                I would request you to take immediate action as it’s damaging your image too. Here are the numbers giving me unwanted calls.[protected],[protected],[protected],[protected],[protected],[protected],[p... and many others. I am getting volume of calls continuously and disturbed since these people are very very rude and talk with no respect. Looking forward to your support. If I keep getting the calls, will have to file a police complaint. Please help here.. please
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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