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Kotak Mahindra Bank Complaints & Reviews

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S
suchith143
Aug 4, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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XELERATE-TBMS-[protected] Amount deducted my account Rs.674
a/c:- [protected]
ifsc:- KKBK008078
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Hi! We are extremely sorry for the hassle you have been facing. Kindly share your contact number with us on Social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
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    Hanvitha12
    from Kurnool, Andhra Pradesh
    Aug 4, 2023
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    Lien removal

    Address: Kurnool

    In my Kotak Mahindra Bank I have funds but my funds are in lien without intemation my funds are lien because of cyber complaint but I didn't done any fraud I am suffering very much without my misstake...
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    Teja N
    Aug 3, 2023
    Aug 4, 2023
    This thread was updated on Aug 4, 2023
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    I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount first the payment is debited by auto debit option and i have sufficient amount on bank account there is no reason for late payment or shortage of amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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      Teja N
      Aug 3, 2023
      Aug 4, 2023
      This thread was updated on Aug 4, 2023
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      I have taken a EMI option for cult gym from kotak bank and first EMI 967 is debited on August 2nd and another amount of 353 has been debited but not sure why they have deducted that amount from my account. Transaction ref "Ins debit a/c CFB" the customer support of kotak bank is not supportive for reach for issues. Please check and resolve.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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        PrabhuRajasekar
        from Tiruchengode, Tamil Nadu
        Aug 3, 2023
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        Address: salem

        Hi,

        In my credit card i am charged unnecessarily a fine of 500Rs plus GST for exceeding usage. without any information..

        1. Charged 1% charge for Rent payment without any information

        2. because of this unknown charge the usage exceeded by 200Rs for which also No intimation given (USUALLY ALL transactions and deductions to come in SMS) but this one didnt come.
        For this additional 200rs I WAS charged 500RS + GST as fine.. eventhough I still have 6 days to pay and close this outstanding..

        CRN number of account is[protected]

        Even though I had sufficient balance in my account which is linked to the account..
        The date for the payment is still 6 days to go .. If i had given an proper intimation i could ve paid the amount from account..

        there is no email to contact and customercare number keeps disconnecting before connecting to agents
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          R
          Rolly Martin
          Aug 2, 2023
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          Address: Krishna Manasi, door no 45 new no 97. 1st main road , Gandhinagar, Adayar, Chennai 600020

          Hi, an amount of 353 has been debited twice from my account today 2 nd August 23. I would like to know why they have debited the amount.
          Requesting you to share the details
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            Z
            Zeeshan@123
            from Delhi, Delhi
            Jul 28, 2023
            Jul 29, 2023
            This thread was updated on Jul 29, 2023
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            Address: krishna nagar

            Hi Ma'am/Sir,

            The bank has imposed extra charges on my loan account, which is understandable up to a certain extent. However, they neither called me nor messaged me about it. Instead, they directly started troubling my father by giving him calls. I understand that I am the primary person to deal with such matters, but why didn't they call me first? Later, they did call me and we agreed on a deal to pay 650 out of the 1500 amount they claimed, and they asked me to deposit it in the bank. I complied and made the payment. Now, they are saying that I still owe 450 more, but if that were the case, they should have informed me earlier when I had a conversation with them, and I have a recording of it. These Kotak bank people always resort to harassment tactics. Please, can you help me with this situation.
            Right now i am Too much depression at this time.
            Contact Detail of kotak bank:- [protected]

            Thank you
            +1 photos
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Hi! We are extremely sorry for the hassle you have been facing. Kindly share your contact number with us on social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
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              Saurabhyadav7897
              Jul 28, 2023
              Jul 29, 2023
              This thread was updated on Jul 29, 2023
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              Rem chrgs AMB Non maintenance charges

              My account number [protected] and transaction in maintenance charges in 4 transaction a 2170 rupees in charge in without any reason in my Mahindra kotak bank account and account opening in given information is zero account in kotak bank...
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              Ziya Muntakheba Ali
              Jul 28, 2023
              Jul 28, 2023
              This thread was updated on Jul 28, 2023
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              Please don’t send any promotional sms it really annoying i am no longer intrested else i will close my account
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                Ziya Muntakheba Ali
                Jul 28, 2023
                Jul 28, 2023
                This thread was updated on Jul 28, 2023
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                Please stop sending me promotional sms and calls it really annoying. I am no longer intreated if it didn’t stop I will close my bank account
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                  B
                  Black_raptor
                  Jul 27, 2023
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                  Hi,
                  I want to stop receiving sms about opening kotak 811 account promotion.
                  Screenshots attached below for your reference. I tried to send mail to solutions.[protected]@kotak.com but the mail address is not found. Please take necessary action.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    Nikhil2611
                    from Jalgaon, Maharashtra
                    Jul 26, 2023
                    Aug 1, 2023
                    This thread was updated on Aug 1, 2023
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                    Address: Jalgaon

                    I am too victim of this fraud, I was open zero balance account 811, In which I don't have to maintain any balance but from months of February I am being charged randomly.

                    This is informing you that in my account charging like TBMS. and i am given details also, pls resolve and credit amount which you have debit.

                    I am very unhappy in this bank other wise we have to rise consumer court for this issues.

                    CRN :[protected]

                    24 Feb, 2023 Chrg: ATM DECL FEE/xx2421/[protected]/221222 TBMS-[protected] -29.50

                    11 May, 2023 Chrg: Cash Deposit On 06-Apr-2023 JALGAON (Value
                    Date :10-MAY-23)
                    TBMS-[protected] -59.00

                    23 Jun, 2023 Chrg: Cash Deposit On 17-May-2023 JALGAON (Value
                    Date :22-JUN-23)
                    TBMS-[protected] -59.00

                    09 Jul, 2023 Chrg: Cash Deposit On
                    20-Jun-2023 JALGAON ( Value
                    Date : 08- JUL-2023)
                    TBMS- [protected] -59.00

                    26 Jul, 2023 Chrg: Cash Deposit On
                    03-Jul-2023 JALGAON (Value
                    Date : 25-JUL-2023)
                    TBMS- [protected] -105.77

                    Thanks
                    Nikhil pawar
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Aug 01, 2023
                    Updated by Nikhil2611
                    thanks you Kotak Mahindra Bank resolved my problem and whatever money is deducted from the account it is returned to the account thank you so much
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                      amitsingh1211
                      Jul 26, 2023
                      Jul 27, 2023
                      This thread was updated on Jul 27, 2023
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                      Dear customer service team, I would like to report a complaint here. I have been harassed by recovery agents against a loan that someone else taken. The girl name is Divya Sharma(as she claims) is calling me to get to Amit Mallik . further investigation I found that these recovery agents are reaching out to many other employees of our previous organisation (mCarbon Tech Innovation Pvt Ltd) and harrasssing everyone. How can you allow this to happen by your business partners or outsourcing agencies??
                      I would request you to take immediate action as it’s damaging your image too. Here are the numbers giving me unwanted calls.[protected],[protected],[protected],[protected],[protected],[protected],[p... and many others. I am getting volume of calls continuously and disturbed since these people are very very rude and talk with no respect. Looking forward to your support. If I keep getting the calls, will have to file a police complaint. Please help here.. please
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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                        amitsingh1211
                        Jul 26, 2023
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                        Dear customer service team, I would like to report a complaint here. I have been harassed by recovery agents against a loan that i have taken. The girl name is Divya Sharma(as she claims) is calling my colleage to get to Amit Mallik since she says he gave my reference in the loan. But that’s not on further investigation I found that these recovery agents are reaching out to many other employees of our previous organisation (mCarbon Tech Innovation Pvt Ltd) and harrasssing everyone. How can you allow this to happen by your business partners or outsourcing agencies??
                        I would request you to take immediate action as it’s damaging your image too. Here are the numbers giving me unwanted calls.[protected],[protected],[protected],[protected],[protected],[protected],[p... and many others. I am getting volume of calls continuously and disturbed since these people are very very rude and talk with no respect. Looking forward to your support. If I keep getting the calls, will have to file a police complaint. Please help here.. please
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          samuelsamit
                          Jul 26, 2023
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                          Worst bank, they levied charges for debit card before even physical verification is done and they say that i have applied to the services and i asked they to refund the amount where they didn't say anything about GST charges which will not be returned and after calling them they reverted the amount but took the gst charges they put a SMS back saying this a onetime goodwill service and they closed my debit card on my request by promising a new debt card with the charges that have been levied but now they say gst has been levied and you are short of funds, if you want you need to apply for it you need to add the funds .. the customer care representative are the worst. they don't even know how to handle the customers. this is the worst bank.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            KAMLESHTHAKAR
                            from Tiruchirappalli, Tamil Nadu
                            Jul 24, 2023
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                            Hi
                            I Opened Account On KMBL And its almost 20 days but till date not even received welcome Kit Like cheque book or ATM Card
                            Is This Your Service ?
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Notifier
                              Jul 21, 2023
                              Jul 22, 2023
                              This thread was updated on Jul 22, 2023
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                              Kotak Pay Day Loan Scam

                              BEWARE! Kotak's Pay Day Loan is a company scam.

                              If your salary pay day is on the last day of the month, the repayment is auto-scheduled for 5 days before your pay day. THIS AFFECTS YOUR CIBIL SCORE.

                              If you take this loan on March 20th, repayment will be on March 26th before your pay day, and not on March 31st.

                              In the name of Pay Day Loan, Kotak is cheating and misguiding people to take a micro...
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                              sahil156
                              Jul 19, 2023
                              Jul 25, 2023
                              This thread was updated on Jul 25, 2023
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                              Address: patiala

                              Hello Sir/Madam,

                              My name is Sahil I have a Kotak bank salary account which I am not using anymore I want to close this account. but Bnak employees are saying that you have to pay Rs.3500/- maintenance charges which I don't understand my account was maintained from last month I didn't keep it they also deducted my balance from my account for that but still asking for Rs. 3500/- charges that too on call my account is not showing in negative or anything. Please look into the matter and help me. i also called customer case they said we will convert to 0 balance account but still this issue i am facing

                              Thanks and Regards
                              Sahil
                              [protected].
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Hi! We have noticed your comments and would really like to help. We would request you to share your concerns by dropping an email from your registered email ID to us at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                              Hi! We have noticed your comments and would really like to help. We would request you to share your concerns by dropping an email from your registered email ID to us at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                                Vasavi MS
                                from Bengaluru, Karnataka
                                Jul 14, 2023
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                                Deducted one month extra emi amount from my account without any information... kindly refund my amount 🙏 As early as possible
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  ankur.kathuria
                                  Jul 10, 2023
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                                  Hi

                                  I had bought Kotak Life Insurance Policy 9550845 in 2016. I have been paying Rs 50, 000 premium p.a (on a monthly basis). After having paid close to Rs 3.25 lakhs, the fund value has only reached Rs 467, 000.

                                  Given that it is the market linked plan and markets have grown so much in last 6-7 years, the returns shown are not commensurate with how the markets have grown.

                                  Kindly look into the matter.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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