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Kotak Mahindra Bank Complaints & Reviews

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Updated: Apr 6, 2025
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P
PrabhuRajasekar
from Tiruchengode, Tamil Nadu
Aug 3, 2023
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EXCESSIVE CHARGING IN CREDIT CARD without consent

Address: salem

Hi,

In my credit card i am charged unnecessarily a fine of 500Rs plus GST for exceeding usage. without any information..

1. Charged 1% charge for Rent payment without any information

2. because of this unknown charge the usage exceeded by 200Rs for which also No intimation given (USUALLY ALL transactions and deductions to come in SMS) but this one didnt come.
For this additional 200rs...
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Rolly Martin
Aug 2, 2023
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Charges taken

Address: Krishna Manasi, door no 45 new no 97. 1st main road , Gandhinagar, Adayar, Chennai 600020

Hi, an amount of 353 has been debited twice from my account today 2 nd August 23. I would like to know why they have debited the amount.
Requesting you to share the details...
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Z
Zeeshan@123
from Delhi, Delhi
Jul 28, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
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Useless charges of my debit card loan by bank

Address: krishna nagar

Hi Ma'am/Sir,

The bank has imposed extra charges on my loan account, which is understandable up to a certain extent. However, they neither called me nor messaged me about it. Instead, they directly started troubling my father by giving him calls. I understand that I am the primary person to deal with such matters, but why didn't they call me first? Later, they did call me and we agreed on a deal to pay 650 out of the 1500...
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S
Saurabhyadav7897
Jul 28, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
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Rem chrgs AMB Non maintenance charges

My account number [protected] and transaction in maintenance charges in 4 transaction a 2170 rupees in charge in without any reason in my Mahindra kotak bank account and account opening in given information is zero account in kotak bank...
+1 photos
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Z
Ziya Muntakheba Ali
Jul 28, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
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STOP sending unwanted promotional sms and calls

Please don’t send any promotional sms it really annoying i am no longer intrested else i will close my account...
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Z
Ziya Muntakheba Ali
Jul 28, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
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Stop promotional email, sms, call

Please stop sending me promotional sms and calls it really annoying. I am no longer intreated if it didn’t stop I will close my bank account...
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B
Black_raptor
Jul 27, 2023
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Stop receiving kotak 811 promotional sms to my mobile number

Hi,
I want to stop receiving sms about opening kotak 811 account promotion.
Screenshots attached below for your reference. I tried to send mail to solutions.[protected]@kotak.com but the mail address is not found. Please take necessary action....
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N
Nikhil2611
from Jalgaon, Maharashtra
Jul 26, 2023
Aug 1, 2023
This thread was updated on Aug 1, 2023
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My account charging like TBMS But I was open zero balance account 811

Address: Jalgaon

I am too victim of this fraud, I was open zero balance account 811, In which I don't have to maintain any balance but from months of February I am being charged randomly.

This is informing you that in my account charging like TBMS. and i am given details also, pls resolve and credit amount which you have debit.

I am very unhappy in this bank other wise we have to rise consumer court for this issues.
br...
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A
amitsingh1211
Jul 26, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
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Mentally harassment

Dear customer service team, I would like to report a complaint here. I have been harassed by recovery agents against a loan that someone else taken. The girl name is Divya Sharma(as she claims) is calling me to get to Amit Mallik . further investigation I found that these recovery agents are reaching out to many other employees of our previous organisation (mCarbon Tech Innovation Pvt Ltd) and harrasssing everyone. How can you allow this...
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A
amitsingh1211
Jul 26, 2023
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Mentally harassment by recovery agent

Dear customer service team, I would like to report a complaint here. I have been harassed by recovery agents against a loan that i have taken. The girl name is Divya Sharma(as she claims) is calling my colleage to get to Amit Mallik since she says he gave my reference in the loan. But that’s not on further investigation I found that these recovery agents are reaching out to many other employees of our previous organisation (mCarbon Tech...
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S
samuelsamit
Jul 26, 2023
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Worst bank in handling clients

Worst bank, they levied charges for debit card before even physical verification is done and they say that i have applied to the services and i asked they to refund the amount where they didn't say anything about GST charges which will not be returned and after calling them they reverted the amount but took the gst charges they put a SMS back saying this a onetime goodwill service and they closed my debit card on my request by promising a...
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K
KAMLESHTHAKAR
from Tiruchirappalli, Tamil Nadu
Jul 24, 2023
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Not Received Welcome Kit Till Date

Hi
I Opened Account On KMBL And its almost 20 days but till date not even received welcome Kit Like cheque book or ATM Card
Is This Your Service ?...
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N
Notifier
Jul 21, 2023
Jul 22, 2023
This thread was updated on Jul 22, 2023
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Kotak Pay Day Loan Scam

BEWARE! Kotak's Pay Day Loan is a company scam.

If your salary pay day is on the last day of the month, the repayment is auto-scheduled for 5 days before your pay day. THIS AFFECTS YOUR CIBIL SCORE.

If you take this loan on March 20th, repayment will be on March 26th before your pay day, and not on March 31st.

In the name of Pay Day Loan, Kotak is cheating and misguiding people to take a micro...
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S
sahil156
Jul 19, 2023
Jul 25, 2023
This thread was updated on Jul 25, 2023
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Poor Bank service and excessive charges

Address: patiala

Hello Sir/Madam,

My name is Sahil I have a Kotak bank salary account which I am not using anymore I want to close this account. but Bnak employees are saying that you have to pay Rs.3500/- maintenance charges which I don't understand my account was maintained from last month I didn't keep it they also deducted my balance from my account for that but still asking for Rs. 3500/- charges that too on call my account is not showing...
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V
Vasavi MS
from Bengaluru, Karnataka
Jul 14, 2023
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Deducted extra one month EMI

Deducted one month extra emi amount from my account without any information... kindly refund my amount 🙏 As early as possible...
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A
ankur.kathuria
Jul 10, 2023
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Insurance policy 9550845

Hi

I had bought Kotak Life Insurance Policy 9550845 in 2016. I have been paying Rs 50, 000 premium p.a (on a monthly basis). After having paid close to Rs 3.25 lakhs, the fund value has only reached Rs 467, 000.

Given that it is the market linked plan and markets have grown so much in last 6-7 years, the returns shown are not commensurate with how the markets have grown.

Kindly look into the matter....
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R
rajbhar1989
Jul 9, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
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Formal Complaint Against Abusive Calls from Kotak Mahindra Credit Card Department

I am writing to bring to your attention a matter of great concern and utter disappointment regarding the recent experiences I have had with the credit card department of Kotak Mahindra. Specifically, I have been receiving abusive calls from a phone number associated with your organization: [protected]. This behavior is completely inappropriate, unprofessional, and unacceptable.

I would like to emphasize that I have been a...
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C
Chakravarthy Golla
Jul 3, 2023
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Credit card Annual charges

I have created a salary account with kotak mahindra bank without knowing to me they have issues credit card and that is also not reached to me.

Now they issued credit card statement with Annual charges of 588 and asking me to pay. Where as i dont even have a credit card with them.

Please clear these charges otherwise i would like to close my account with Kotak bank as this is really frustrating.

Please...
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R
[email protected]
Jul 1, 2023
Jul 3, 2023
This thread was updated on Jul 3, 2023
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Ecs return charge two times on lower middle class peoples

Address: Mg road bangalore
Website: KOTAK mahindra bank

I have sallery account on KOTAK MAHINDRA BANK and i have bought some electronics on the ZEST MONEY app and I made all payment on time on tht app they or debited amount of 1770/-rs TWO TIMES i asked for costomer care executive they are fraud on me and I have paid all the payment before due i need refund it's not my fault I made payment may 5th and June 5th
Please make sure refund to me
It's my humble request RAKSHITH C...
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R
[email protected]
Jul 1, 2023
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Ecs return charge

Address: Mg road bangalore

I have sallery account with kotak bank and i purchased some electronics with 'Zest money'
App i paid all amount before due on time
But they debited 1770rupees 2 times on my kotak account they are not responding properly
Costomer care people fraud on me please i need refund...
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