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Kotak Mahindra Bank Complaints & Reviews

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Last updated Dec 2, 2023
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Kotak Mahindra Bank reviews & complaints page 4

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N
niyatimalviya
from Gurugram, Haryana
May 25, 2023
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Fraud calls were received and they are not clear their name and from which bank just asking to send me payment details. we are calling from Bank Bazaar I got a WhatsApp message again please find the attached details of today's chat [protected]
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    Ghoshtapan
    from Tinsukia, Assam
    May 23, 2023
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    Address:Tinsukia Assam
    Website:[email protected]

    My name is Tapan Ghosh from Tinsukia Assam I want delete my agent code KLI60927469, please accept my request as soon as possible.
    +1 photos
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      A
      amankumargupta415
      from Ranchi, Jharkhand
      May 23, 2023
      May 24, 2023
      This thread was updated on May 24, 2023
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      Address:Branch- Ratu Road, Ranchi, 834001

      I am a customer of Kotak Mahindra bank.
      I have kotak 811 zero balance savings account in which i do not worry about maintaining the minimum balance.
      but yestreday when i credited about 950 rupees in my account then it is holded automatically and did not show in the available balance.
      I contacted to the customer care of kotak bank but they told that it is holded as lein balance and it cannot be refunded .
      Please help me to get back my hold balance.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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        S
        Suryashekhar Das
        from Kolkata, West Bengal
        May 21, 2023
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        Lien Amount - Refund Pending

        Check Interaction ID : 7616809 -

        No Amount has been confirmed yet and the INR 369.50 has been not been refunded yet (Lien amount in for financial year 2022)

        Dear Team,

        This is to bring to your attention multiple charges were deducted from my account which has recently come to my notice.

        On 9th May, INR 750 was added to my account out of which I was able to transfer INR 326 to...
        +1 photos
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        Ganesh Gage
        May 17, 2023
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        I would be paid overdue charges through kotak mahindra mobile app. but that not reflects in actual numbers in application. that still showed as overdue. after one of the person send QR with the name of kotak mahindra bank and after transaction done on that QR, that will work now application show overdue amount 0. But I paid total 4061 rupees for overdue amount 2030 rupees. now that person not receiving call and nor respond on whatsapp.
        +3 photos
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          A
          Aashna Rohida
          May 16, 2023
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          Hi I have been employed in the year 2019 my employee id was 146537. I have not been provided with relieving letter. My current organisation is askimg for the document If I dont provide them My Career will be at stake. Not getting a proper revert. As I need that document on urgent basis.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            shubhambhatia21
            May 7, 2023
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            Address:27 BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051
            Website:www.kotak.com

            Hi Team,
            I purchased a refrigerator on April 4 from Reliance Digital in Gurugram where a Kotak representative "Himanshu Tripathi" collected all my details and executed the KYC Process for opening a zero balance account. Till date, I have not received the account information and welcome kit and after unlimited follow ups, my query has not been resolved. I fear KOTAK has been misusing my personal documents and denying me service for the past 1 month.

            CRN No.[protected]
            Account No. -Not Available
            Documents Submitted: AADHAR CARD, PAN CARD, PHOTOGRAPH, HDFC CREDIT CARD NUMBER, CONTACT NUMBER, HOME ADDRESS, OFFICE ADDRESS ETC.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              Address:Asansol

              I purchased laptop from reliance digital Asansol branch against finance loan from Kotak Mahindra Bank. My E mandate was successful with appropriate charges deducted from my account. After this also my auto debit feature is not working! Branch is saying it is fault of your mother bank which is Union bank of India, Raniganj branch! Since i had a successful e mandate done, my mother bank holds no fault here! They asked kotak branch of Asansol...
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              R
              Revish
              May 5, 2023
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              Address:Kotak Bank Bangalore
              Website:KOTAK MOBILE BANKING APP

              I have actually given unnecessary deductions for no reason where Even I transferred amount for personal loan even KOTAK TAKING EXTRA AMOUNT still i credited but the amount was not taken completely and kept my account with minus balance and unless taking remaining amount deducted for no reason which is not showing in transaction activity which IS FRAUD.

              KOTAK BANK IS DEDUCTING AMOUNT LIKE NO LEGAL REASONS WHICH FRAUD
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                B
                Bobby1189
                from Mumbai, Maharashtra
                Apr 29, 2023
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                They are frauds hav charged totally wrong plus they are not helping no call from ka assit no toll dree nunber even not getting thru their customer care went to the bank no help to hell with kotak chor i wont b paying to the thugs
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  T
                  Thamaraikannan R
                  Apr 28, 2023
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                  Address:24/c gandhiji street sikkarayapuram onnapalayam anp nursing home coimbatore 641109

                  My savings account marked by lein amount..so kindly need remove the lein amount..
                  +1 photos
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                    V
                    VigneshCPT
                    from Chennai, Tamil Nadu
                    Apr 26, 2023
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                    Cancellation of Insurance Policy on Free Lookup not supported

                    Hi Team,

                    I have taken a loan on Kotak Mahindra as an OD Account and the agents and the manager assured that they will help to cancel the Insurance taken along with OD during the Free lookup period.

                    After the loan was taken, they told that they will check and get back to me on the cancellation and almost towards the end of the free lookup period, they are coming now and saying that they dont have cancellation...
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                    M
                    Muhsin Tk
                    Apr 26, 2023
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                    Address:Thekkekarayil House Po Purangu Via Kanchiramukku=679584

                    I am writing to express my concern about a recent charge on my account. On 25-April, my account was debited Rs 885 for the renewal of my debit card. I was never informed that my debit card was a platinum card and that there would be a hidden charge for this.

                    I am very disappointed that this charge was not clearly communicated to me before I renewed my card. I feel that this is a deceptive practice and it has caused me significant financial hardship. I would like to request that this charge be refunded to my account immediately.


                    I hope that we can resolve this matter promptly and that you will take steps to ensure that this does not happen again in the future. Thank you for your attention to this matter.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      G
                      ghanu1208
                      from Gurugram, Haryana
                      Apr 26, 2023
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      I had done transaction of 63000/- on 23/04/2023 at 16:44 and shop keeper had reverted same transaction within 5 minutes ... It about 48 Hours passed and still i have not received my amount back.

                      Please look into this matter
                      +1 photos
                      May 2, 2023
                      Complaint marked as Resolved 
                      It took about more than a week but i got my void sale refund
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        V
                        venky9900
                        Apr 17, 2023
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                        Savings account NMC

                        1. The account balance has remained below 20, 000 right through 2022 and also for most periods since 2020. There was no instance of alert or recovery of any NMC. This was started only in Jan 2023 for the months of Nov and Dec 2023.
                        2. The charge of 6% per month on the shortfall translates to 72% p.a. !!! This is usurious and violative of any sense of natural justice.
                        3. Such a high NMC should be brought very specifically to...
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                        C
                        Chanchal6676
                        from Kanpur, Uttar Pradesh
                        Apr 16, 2023
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                        Dear Sir,

                        I was given incomplete information about kotak group secure one policy and this policy was activated without confirmation without permission from me and 2317 was deducted from my account I have to cancel this policy

                        I am not interested policy. Cancel this policy from our account and refund us our funds.

                        Acount number :[protected]
                        CRN :[protected]
                        Registered Mobile No: [protected]
                        Policy number: GO000036

                        Name
                        Chanchal singh
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          R
                          Revish
                          Apr 12, 2023
                          Apr 18, 2023
                          This thread was updated on Apr 18, 2023
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                          Mis - Information Threatening in effecting Cibil score

                          Address:Bangalore, Karnataka.

                          1. I had taken personal loan from Kotak bank as usual I was paying my EMI s without delay even if its delayed was paying charges accordingly. For the month of April 2023 I tried making payment on time, but showing as already EMI is cleared and for confirmation from my side I had texted Kotak authority and confirmed as it is already paid. So, ignored but all of sudden they are saying to pay in middle of month saying we don't know nothing there...
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                          ginne
                          Apr 10, 2023
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                          Address:HYDERABAD

                          Dear sir/madam,
                          This is Ramesh Reka, I Redeemed kotak reward points 8000 on March 07 th 2023 am not yet received vouchers(spencers 1000 rs qty 2).
                          order id is kmbsh332190 please check and solve my problem one month completed.
                          regards
                          Ramesh Reka
                          [protected].
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                            R
                            Revish
                            Apr 6, 2023
                            Apr 10, 2023
                            This thread was updated on Apr 10, 2023
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                            Address:Bangalore, karnataka.

                            When I received my EMI was 5733/- Now they are making to pay 5755 which is extra and illegal. Moreover in national wise if they collect like this it will go in crores which is a fraud. Where GVT authorities had to take care.
                            +1 photos
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Hey! We are always here and ready to help. Please share your details with us on social.[protected]@kotak.com and we'll find the best solution for you. ^Team Kotak
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                              R
                              Revish
                              Apr 3, 2023
                              Apr 4, 2023
                              This thread was updated on Apr 4, 2023
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                              Address:Bangalore, Karnataka

                              I Have a Salary account from Kotak Bank. The Kotak will deduct the amount without the concern of the account holder. They say its for account maintaining and other reasons, this is completely FRAUD. They never give me a proper explanation on deductions and no team have information and kept me HOLD ON for 48 MINS ON LINE IN LAST, THE CALL BECAME BLANK. I was in HOSPITAL standing in the line for the emergency purpose for medications and amount which my company had credited Rs.12, 252/- and in fraction of seconds the amount of Rs.1250/- had deducted and I was unable to pay the amount as they didn't accept due to lack of amount. When I called them no response, PLEASE GIVE MY MONEY and as well at the time of personal loan they again charged 1000/- for no reason. Honorable Governance Please Have a Look in this Matter for resolving these issues this literally frauding the poor.

                              LETS SEE IF KOTAK MANAGEMENT WILL TAKE ACTION ON THIS!!!
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Hi! We are extremely sorry for the hassle you have been facing. Kindly share your details with us on social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
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