Kotak Mahindra Bank Complaints & Reviews

I have ordered watch on 8th Feb and returned it on 15th Feb but didn't received any refund amount i contacted Titan world but they gave me ref id:rfnd_LLnKgUsPiIuqYC and order no:8964764

I applied a CREDIT CARD loan from ICICI Bank and they disbursed the loan amount 111000/- to my Kotak Mahindra credit card account.
This loan is taken for my urgent personal need but due to this irresponsible act from ICICI Bank my amount is stuck with Kotak Credit Card Account.
I am amazed that why someone would transfer loan amount to credit card account.
When I see no hope from ICICI I requested to Kotak Bank to refund my amount to my savings account through a mail by providing all the requested details, i.e. bank details, bank statement, and transaction details etc.
But after raising the issue three times; i received the mail from Kotak demanding the same details and documents again.
They are deliberately harassing.
Hoping a positive solution regarding this issue

Thanks
ANIL THOMAS

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...

Dear All,

I am writing to express my dissatisfaction with the false information I was given by one of your sales agents when I was sold a credit card.

I was told that the joining fee and annual fee were zero and that it was part of a pre-approved special offer. However, when I contacted your customer care today, I was informed that I had to pay an annual fee.

I am disappointed that I was given...

Without prior information

Dear Sir,

Reference: Credit Card No: [protected]
I received your bank credit card a few months ago and have not used it since, nor have I generated the pin number.

Last October 2022, Rs. 2861/- was auto debited from my account for Kotak Card Insurance (without my knowledge/permission). I have not accepted or subscribed to any Production/Security/Insurance plan from my side.

I hope and request that you surrender my credit card for the reasons stated above, as I do not wish to continue using your card. I am still not using or generating a PIN number.

Warm Regards

Muthuvel (+[protected]

I am maintaining two consumer durable loan in your bank. But the Emi for the month of February was bounced due to insufficient funds. I have paid it manually along with bouncing charge. But now kotak bank mobile banking showing 1297 rupees as closing balance and 0 rs as current balance. Why i cant withdraw my money?? What is closing balance and current balance. Please release my withheld amount. I am attaching the screenshot of the same. Kindly do the needful.
account details for your reference.
CD loan account number: CFB18021902
CFB17730187

Dear kotak mahindra bank,

I have been using this account from last 2 years and my kotak account is CORPORATE EDGE SALARY ACCOUNT but now i have noticed that my account is keep deducting from rs.23.60, 24.00, 29.00 etc. on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only 2 in january month and i had withdrawal rs.500 on 4th january 2023 and rs....

Hello Myself kalpak V kotak bank savings account holder. Inbetween from 23rd to 24th Feb 2023 .they have deducted 24rps 11 times as total 260rps. As atm cw fees and I have not at all used my debit card more than twice in this month how could they deduct it and if this happens in any emergency situation means what will be the effect of customers. what kind of service you people are providing this is absolutely not at all fair.plz kindly check the issue and solve it out money does not comes from tree ..we earn it honestly.. etc

I have maintaining two consumer durable loan account in kotak mahindra Bank. i have paid the amount manually through the app along with bouncing charge. But after that day bank have debited extra amount from my account. Today my friend transferred money to my kotak account, from that amount also you have charged money in the name of lien. disappointed with your service. why are you charging money back to back from my account. Please resolve my issue and close the lien. Attaching account details below for your reference.
Loan account no: CFB18021902
CFB17730187

Hello,

My name is Pruthvi, from Bangalore.

I have borrowed a loan from Kotak Bank and other banks as well.

I have been paying regularly to all the loans until October 2022. But since then I have been facing financial issues.

My situation gone worse and my financial problems exceeded to 30 lakhs.

Hence I was unable to pay any loans or credit cards.

Now received a Arbitration letter from Kotak bank, threatening they will seize all my belongings.

I have paid almost 48 EMI's out of 60 total emi's to Kotak. But this kind of behavior really not fair.

I have been updating all the collection agency associates as well regarding my problem, one of the field executive stated he'll get back to to with an settlement offer. But never returned.

In-spite of being in touch with bankers they sent me a letter.

Now I'm not in a possess to pay the loan. I'm trying to arrange and also my family members are trying to help me. I need a month or 2 to pay all.

Please help me out.

Thank you,
Pruthviraj Ganiga N

I had a ECS mandate with Just Dial and used ho pay my emi online thorough another account so as I cancelled the NACH through mobile banking app on 11th may 2021 but as per the customer care executive still just dial was able to hit my account 6 times so as charges of ₹ 6077.00 have been applied to my account. Which shows as balance hold-recoverable in the statements. When I produced the screenshots of the conformation of successfully removal of NACH from my account the customer care executive told me that they will write off the charges and after 15 days now they are saying that your charges have been removed and you wont be refunded any of the charges

Please do remove from Phone number (+91 [protected]) from all your services. I receive calls and SMS about it and I don't want any such SMS or calls from Kptak Mahindra. Please do needful

Bank cut 3000 charge as no average amount maintenance charges in account but i have when opening account he said your account is zero balance account

Dear sir/madam, kindlyblet me know why 9000 and odd rupees is deducted from my account without my knowledge.

I bought an item from amazon but it didn't reach me and I went directly for return, and I paid through kotak bank credit card, but I reached kotak bank many times to cancel the EMI but they didn't let me. They say we can't do it. But if my EMI amount has gone back to their account then why won't my EMI get cancelled? This is what I need an answer to.

Hi,

Kotak bank charges 1179 rs as lien tbms charges. Without any prior notice..

Why this charges? If this is zero balance account..

Kindly request you please credit deducted amt to my account and also know reason of deduction..

06/02/2023User Lien31/12/2099
1, 179. 53INR
charge lien tbmsxelerate-tbms-[protected]

Account no [protected]

Regards,

Saif

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436. but the bank took emi even before registration.
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]...

Hi Sir,
This is to kindly inform you that we had taken loan for Rs.20 lacs vide loan account no:HF 39409160
We took one loan for the same property, same amount previously and cancelled the loan as the builders delayed, loan account no:HF38887436
I Kindly request you to refund the excess EMI paid by me
Regards
R.Manikantan
PH:[protected]

Hi, I am writing this to inform you that on 25/10/22, I bought Vivo mobile phone of Rs. 14500/- through my Kotak mahindra Bank credit card, at that time shop owner told me if I convert my purchase into 3 EMI then I will be getting Rs. 1500/- cashback within 90 working days. But till today I didn't receive my cashback yet. I am following up with bank representative since 18/01/23 they're not responding properly, when I write their Nodel officer they rejected my request without giving any reason. Moreover I would like to inform that their customer care executive Ms. Pooja is very unprofessional & rude she was not ready to listen my complain & try to pressurize me by saying that this was not done due to merchant but when I approach to the shop from where I bought this mobile, he clearly said that it is done through bank only. I have attached supporting email copy and my invoice. Please look into this matter & help me.