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Kotak Mahindra Bank
Kotak Mahindra Bank Ltd
Customer satisfaction rating: 30%
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3985
COMPLAINTS
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Kotak Mahindra Bank Customer Care

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Address
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

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Toll-free:
up
490
down
322

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Customer satisfaction rating
30%
Complaints
3985
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Resolved
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

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Kotak Mahindra Bank Complaints & Reviews

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Dear kotak mahindra bank,

I have been using this account from last 3 years and my kotak account is 0 balance...
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Dear Team,

My kotak mahindra banking app is not working since 5, 6 months saying error code 954 and visit...
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Kotak mahindra bank staffs are very careless about their customers money.And kotak is steeling the money in the name of bank.br...
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Dear Sir/MAdam,

I am getting calls from Kotak recovery agent from the number [protected] & [protected]. he is...
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I ordered one jacket from MYNTRa but later on I cancelled the order. MYNTRa gave me a message of refund initiation on 1 November but it is 23rd November today and I haven't received the refund amount. They gave me a bank reference number and asked me to contact bank for the same. I have contacted bank n number of times and every time I got the same reply that bank has not received any refund and that I should ask MYNTRa for the refund. I have been doing this since 1 November. Clearly MYNTRa has cheated on me. Please sir help me in getting my hard earned money back
Nov 23, 2020

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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    Kotak Mahindra Bank has rejected my request to Unsubscribe my phone number. They are constantly sending me promotional sms...
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    Hi all,

    From my savings account inr 9000/- has been deducted towards ksec without any intimation & customer...
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    When taking personal loan sales team told me that not pre-closing charges after 12 months and after 15 months i request for...
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    I applied for checkbook and atm in nearest bank. I didn't receive debit card in my welcome kit which delivered by bluedart...
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    My name is Kailash saxena, few days back kotak app stop working in my device with the error code 954, after that concern i...
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    मेरे Mahindra Kotak Bank se pase cut huy h jo vapis nhi huy h jo kisi membership from cup declaration of good health...
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    For my account no: [protected], I can see the balance as 199 rs, but the amount which can have transaction is 22rs. Virtually system has deducted 177rs without informing.
    Nov 15, 2020

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    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Please contact [protected] for any further questions.
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      My name is Manoj Pandey and I had ordered PS2 controller converter to usb of RS.551 in Amazon I returned this order due to...
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      Hi I was given credit card emi option when I requested to cancel my credit card for which I was given 6 emi out of which I paid 3 emi and due to covid I could not pay the rest but there after I have been getting charged 10 % minimum due everyone month when the credit card is closed..

      Can you please help me with that..
      Nov 08, 2020

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      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Sir,
        I am having a Saving account no. [protected] and a Securiy account having a shares value of about Rs 40 lakh...
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        My name is Jay Parekh and my credit card no ends with 4096 and I have a saving account with your Vasai East branch, till date...
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        On the date 06th Nov 20, I tried to add amount of 19400 to my kotak 811 account from HDFC debit card, But money get debited from HDFC debit card on a successful verification of OTP for the transaction and the money is still not credited in my 811 account.
        Reference number of the transaction[protected]
        Nov 07, 2020

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          There is a Lien charge on My account of INR 292.33 because of which I am not able to use my account. I have no idea why these charges are showing in my account. . As mail received from Help centre these charges relate to ATM POS charges, I don't have issued ATM Card and no ATM Transaction was done with this account These charges should be reversed..
          Name - Vaibhav Mittal
          Contact -[protected]
          Nov 06, 2020

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          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            I am doing recharge on 23 April 2020 for my Vodafone Sim Card but recharge got failed but my payment deduct from the bank...
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            Registration Number - KRKCH/E/2020/03417

            I have initiated online PF fund transfer request from old member ID to new one on Sept 2020.
            The same got approved on 29the sept 2020 but the amount is not reflecting on my latest passbook. I had also put a grievance online and got to know that the funds are not released by the previous employer.

            Kindly check and do the needful
            Nov 04, 2020

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