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Kotak Mahindra Bank Complaints & Reviews

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Last updated Dec 2, 2023
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Kotak Mahindra Bank reviews & complaints page 3

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A
ankur.kathuria
Jul 10, 2023
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Hi

I had bought Kotak Life Insurance Policy 9550845 in 2016. I have been paying Rs 50, 000 premium p.a (on a monthly basis). After having paid close to Rs 3.25 lakhs, the fund value has only reached Rs 467, 000.

Given that it is the market linked plan and markets have grown so much in last 6-7 years, the returns shown are not commensurate with how the markets have grown.

Kindly look into the matter.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    rajbhar1989
    Jul 9, 2023
    Jul 10, 2023
    This thread was updated on Jul 10, 2023
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    Formal Complaint Against Abusive Calls from Kotak Mahindra Credit Card Department

    I am writing to bring to your attention a matter of great concern and utter disappointment regarding the recent experiences I have had with the credit card department of Kotak Mahindra. Specifically, I have been receiving abusive calls from a phone number associated with your organization: [protected]. This behavior is completely inappropriate, unprofessional, and unacceptable.

    I would like to emphasize that I have been a...
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    Chakravarthy Golla
    Jul 3, 2023
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    I have created a salary account with kotak mahindra bank without knowing to me they have issues credit card and that is also not reached to me.

    Now they issued credit card statement with Annual charges of 588 and asking me to pay. Where as i dont even have a credit card with them.

    Please clear these charges otherwise i would like to close my account with Kotak bank as this is really frustrating.

    Please dont go with kotak mahindra bank.it is worst bank ever to resolve customer issues.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      R
      Jul 1, 2023
      Jul 3, 2023
      This thread was updated on Jul 3, 2023
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      Address:Mg road bangalore
      Website:KOTAK mahindra bank

      I have sallery account on KOTAK MAHINDRA BANK and i have bought some electronics on the ZEST MONEY app and I made all payment on time on tht app they or debited amount of 1770/-rs TWO TIMES i asked for costomer care executive they are fraud on me and I have paid all the payment before due i need refund it's not my fault I made payment may 5th and June 5th
      Please make sure refund to me
      It's my humble request RAKSHITH C
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi! We're truly sorry to hear about your problems. This definitely isn't something we'd want you to go through. We request you to kindly share your details with us onsocial.[protected]@kotak.com for immediate assistance. ^Team Kotak
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        Address:Mg road bangalore

        I have sallery account with kotak bank and i purchased some electronics with 'Zest money'
        App i paid all amount before due on time
        But they debited 1770rupees 2 times on my kotak account they are not responding properly
        Costomer care people fraud on me please i need refund
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          NeehaWaseem
          from Mumbai, Maharashtra
          Jun 25, 2023
          Jun 26, 2023
          This thread was updated on Jun 26, 2023
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          Hi
          I would like to complain about kotak mahindra bank
          My account no [protected]
          I got some unexpected deduction last night without prior notification in the name of TMBS transaction. Kindly look into the matter and do the needful
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! We understand how troublesome this could be! Please share your registered contact details on Social.[protected]@kotak.com so that we can assist. ^Team Kotak
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            K
            Khandelwal Chirag
            Jun 25, 2023
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            Address:Jaipur

            Dear,
            I am a former employee of kotak mahindra bank, Chirag Khandelwal, Jaipur. I was under notice period from 18/08/2018 to 17/10/2018.
            My last working day was 17th October, 2018. It has been more than four and half years since i have resigned from the bank, still i haven't got any intimation regarding my relieving letter. I have already call to the hr regarding the same and still the issue is not resolved. This is just not the right way to treat your employees and if you can't treat your employees well, then how will you be able to satisfy your customers. I am fed up with many calls and remainders regarding the issue.
            Please consider this as an emergency request and kindly complete the remaining procedures as immediate as possible so that i could get my relieving letter at the earliest.

            My employee id was KMBL92801

            Please do the needful.

            Regards,
            CHIRAG KHANDELWAL
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              Sahil Nijhawan
              Jun 22, 2023
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              Someone has used my wife mobile number 9654746xxx and give it as referencealternative number now she is getting daily so many calls asking to contact that person.How would we contact that person as we dont know that person.
              We are getting daily calls from unknown numbers to re-pay the loancredit card payment. Those guys are talking very rudely in abusive manner. Can you please take action on my request immediately on priority basis otherwise I need to take appropriate legal action on this.
              Can you please remove this mobile number from that bank account as she dont have any bank account in kotak mahindra.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                S
                Sahil Nijhawan
                Jun 22, 2023
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                Someone has used my wife mobile number [protected] and give it as reference or alternative number now she is getting daily so many calls asking to contact that person. How would we contact that person as we dont know that person.
                We are getting daily calls from unknown numbers to re-pay the loan\credit card payment. Those guys are talking very rudely in abusive manner. Can you please take action on my request immediately on priority basis.
                Can you please ask kotak bank to remove her mobile number she dont have any bank account in kotak mahindra.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  Pankaj rwt
                  from Gurugram, Haryana
                  Jun 17, 2023
                  Jun 20, 2023
                  This thread was updated on Jun 20, 2023
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                  Address:Kanhai Gaon Market Sector 45

                  I never got any message from Kotak saying i will be charged for every failed ECS transaction.I found this when i accidentally checked my account summary which i never usually do.I never got any information regarding this charges. Being a reputed bank, Kotak must try to be transparent, atleast to its customers. They are deducting lots of hidden charges. I just want my lien amount refund.I expect a refund from Kotak for being a customer for the past 2 years The customer care service is intolerable
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
                  Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
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                    Naveennarati
                    from HYDERABAD, Andhra Pradesh
                    Jun 15, 2023
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                    Address:Khairathabad

                    Dera Team,

                    Previously i have kotak mahendra bank credit card and i settled total amount three years back and they are provided settlement letter also by bank.
                    Credit card number [protected]
                    But still it was showing in active i complained so many times to kotak bank but no one can respond.
                    Mobile:[protected]
                    Mail: [protected]@gmail.com
                    Kindly check the attachment of settlement letter by bank for your reference
                    Please take it and solve my issue asap

                    Thank you
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                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      rijasali9
                      Jun 13, 2023
                      Jun 14, 2023
                      This thread was updated on Jun 14, 2023
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                      I took a payday loan of amount 9613/- from Kotak Mahindra Bank. When my salary got credited on 09/06/2023 they deducted the amount and my balance was 17548. The same amount got auto debited on 13/06/2023 again. My account had a balance of 2300 and it got debited and the remaining amount is showing as -7300. I tried to contact them but no response. I need my money back
                      +1 photos
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                        Dibyendu84
                        from Kolkata, West Bengal
                        Jun 7, 2023
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                        Dear Sir/Madam,

                        I Dibyendu Kundu is requesting you to remove the agent code of Kotak Mahindra Life Insurance Company Ltd. from IRDA PAN portal.

                        I have mentioned the details, given below.

                        Name : DIBYENDU KUNDU
                        Agent code : 60207618
                        Company : Kotak Mahindra Life Insurance Company Ltd.
                        Pan Number: BVWPK4468A

                        Kindly please remove my Agent code and Pan ID number from IRDA Portal asap.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Pashupathinath Thodupunuri
                          Jun 7, 2023
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                          My overdraft account number is [protected]

                          when this overdraft account was offered to me, they said there would not be any no-utilization charges. all of a sudden, in May 2023, non-utilization charges of 2627 rupees were charged

                          i went to the manikonda branch and they just sent a mail to the relationship manager. i gave them a written complaint but they not even raised the complaint but just sent a mail saying the relationship manager will call, but no one called me

                          i even tried to reach the relationship manager over the phone multiple times and she not even picked up the phone.

                          please return back the charges levied with immediate basis or close this OD. there is always some sort of trouble with kotak bank with respect to this OD
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Jaya Kumar S
                            Jun 5, 2023
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                            Emi complaint

                            Address:Tondirapet

                            Dear Team,
                            Good day,
                            Please find attached my payment details for your reference,

                            Customer Name; Ms VijithraLoan No CFB17092477.Dealer Name: Vasanth & CO Place: Royapuram
                            Note:
                            Today I received a call from arepresentative of Kotak Bank regarding pending dues for the past three months. The person who called me provided their mobile number as [protected] and thecall took place at 18:15. When I...
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                            Swathi Chandrashekar
                            from Bengaluru, Karnataka
                            Jun 3, 2023
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                            Address:Bangalore

                            Since from so many days am getting auto debited from my credit card account to savings account which i have not maintained balance without any information.Kindly refund my deducted amount as soon as possible and close my savings account.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Address:Pune

                              This is to bring to your notice that I have never in my life applied for any credit card from Kotak Mahindra Bank Ltd and to my surprise today I have received a call from your collection manager Mr. Sachin Rathod – [protected] from Solapur branch that there is an outstanding of Rs.2, 80, 623.31/- on my name.

                              This is a case of fraud wherein my documents have been wrongly used for issuing a credit card on my name. The registered...
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                              pasamy
                              from Bengaluru, Karnataka
                              May 29, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Dear Team,

                              My ABN amro card no. is [protected]

                              I have paid the amount Rs. 14399/- in the year of 2015 itself and no dues are pending. But it shows in CIBIL record that card is alive with PHONEIX ARC with Written OFF status

                              Kindly close this credit card and update CIBIL report too.
                              Jun 6, 2023
                              Complaint marked as Resolved 
                              Very quick response given by Kotak. NOC received and CIBIL also updated.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Suryashekhar Das
                                from Kolkata, West Bengal
                                May 27, 2023
                                Sep 25, 2023
                                This thread was updated on Sep 25, 2023
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                                (Important) Multiple Unauthorized Transactions On Statement - Kotak Mahindra Bank

                                Address:India

                                Good Day Team,
                                Trust you are well -

                                To bring it to your notice, It has been observed there have been multiple unauthorized transactions on the bank statement starting from the financial year 2020 until 2023.

                                Team, to reiterate the transactions shared here are neither approved by myself nor was intimated to me.

                                Upon scrubbing through the statements, It was found a sum of INR 220.50 was...
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                                Ghoshtapan
                                from Tinsukia, Assam
                                May 26, 2023
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                                Address:Tinsukia Assam
                                Website:[email protected]

                                I need to complain about agency run by Kotak Mahindra Life Insurance company limited; I'am already resigned from Kotak Mahindra life insurance branch. Please give me noc or terminate my license as soon as possible.
                                +1 photos
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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