Kotak Mahindra Bank Complaints & Reviews

I hope this email finds you well. I am Pankaj Gugale having a current Account with the name of "Gugale Brothers Corporation", and I have been a loyal customer of Kotak Mahindra Bank for several years now. Below are my account details -

CRN[protected]
Account Name - GUGALE BROTHERS CORPORATION
Account - [protected]
Account Type - Current

I am writing to bring to your attention an issue I...

I have been holding my account with this bank for the past 5 years and also have a Home Loan. All of a sudden last month my account was frozen. My closing balance and available balance were not matching. It was showing zero. I called customer care and they asked me to visit the Home Branch.

I was told that there was a cyber crime reported against some transactions that happened in the month of August 2023 which never happened and nothing was reported. Also, the account was frozen in the month of December for a so-called incident that happened in the month of August.

I am unable to withdraw my own money. I see this is a scam being done by the bank to many customers by holding their money.

It's been more than 15 days I have been following up with the bank by visiting the branch, calling the branch, wirting to the grievance Level 3 etc., No response or appropriate action from the bank.

Hi I have been charged with lien amount of 26593 in my savings account without any prior notice or communication. Spoke to customer care Visited home branch shaikpet. No body is aware of my query and unable to rectify my issue.
Home branch bank team is simple neglecting my complain and saying sorry we are helpless.

I need to know for what reason lien amount is reflecting in my account

Kotak ac ...8518
Shaikpet branch
Hyderabad

Hi,

I am really frustrated with Kotak at this point as they are scamming customers now openly.

I had my loan emi amount in my Kotak savings account and I sent several emails to deduct the loan emi. They deducted partial amount from the account after several follow-ups. Now they have sent an email notification stating that I will be fined on the remaining amount. I had the full emi amount, not sure why they...

Unauthorized payment made and deducted from my bank account (Rs-5324/-)

Hi Sir/Mam, My Name: Murugan Valathi Elumalai, crn: XXXX53278, emailid: [protected]@gmail.com I had used secure credit card(a/c :[protected]) from Kotak Mahindra Bank and replaced with actual credit card on jul22 and account is closed, but incorrect account details are reported to Cibil report like my secure credit card actively used with outstanding balance, due to this my credit score impacted very badly. I got pay day loan on Aug...

From Few Days I Had Been Charged for like 24 rupees and most shocking thing is that they charged me 4 times continuously I mean just tell me why you charged me I even didn't use my atm card this month which is December and there is nothing else I could get charged for so please help me through this problem

Debiting of ATM fee is fine but over debiting is not good for a satisfactory customer. More than ₹1000 has been debited in a day claiming to be atm fees. I need credit back and I'm highly unsatisfied with the service.

My account showing -72rs for atm cw dmo charge i dont know why and i havent used it will you remove this i need justification why you minus my account

* As per my recent Cibil report, a Kotak Mahindra bank credit card is shown with dues which is not related to me.
* Complaint registered date - 2 November 2023. It was confirmed by customer support that there is no credit card on my name. The same has to be clarified to CIBIL authority so that the wrong detail can be removed by CIBIL team on confirmation of KOTAK MAHINDRA BANK.
* The revert back time from bank was 24 hrs as mentioned by customer care executive but no call received from Customer care till 8 Nov 2023 to resolve the issue.
* I called again on 8 Nov 2023 to follow up. Complaint number mentioned by Ms. Priyanka from customer support is 04077647. Revert back time given by customer support is 24 hr i.e by 9 Nov 2023, 4 Pm.

I am trying to take loan, but I am getting it at very high interest rate without my fault. This is very unfortunate that I am getting harassed & no solution is given by KOTAK MAHINDRA BANK till today.
You are kindly requested to take immediate action and resolve the issue with CIBIL team without any further delay and get the wrong detail removed from my CIBIL REPORT.

Name - Hemant Kumar Varshney
CRN no[protected]
Place - Gurugram
Mobile No - [protected]
Email id - hemant.[protected]@gmail.com

My personal loan number SPLN63522784. I want to close this loan from Kotak Bank but not getting proper response by bank side that how to close loan .

HI
Its been almost 45 Days since I have requested for the OD Limits closures which is still not sorted. Worst thing is this is still pending even after escalating this to their Country Head, Ceo & all other local & higher Ups.

Date - 21-OCT-2023
Contact details - +[protected]
I have missed my credit card due date on 10th OCT, and I have informed customer service executive to provide until 20th OCT to repay the payment. However my contact details are shared with recovery team, the details regarding the recovery team/agency was not share with officially which is a RBI mandate, this person was contacting me through WhatsApp as a Kotak executive with out providing any identity card, I have ignored the person as I they might be a scammer, I have paid the minimum payment on 20th Oct and on 21st OCT, the same guy have made derogatory remarks on paying the minimum payment, which has bridged the gap that the person in contact is employed by Kotak Mahindra bank, Kotak bank team are behaving in uncivilised manner and as gundas

Respected,

Hope you are doing well and healthy.

My name is Mohan Maggo, I'm a credit card customer with kotak mahindra bank. I've written this email to notify you that. Since few days some Recovery Legal team are giving torture and depression to me by giving threats for taking my case in the court for not paying the credit card outstanding balance since many years. Unfortunately let me tell you something about my financial situation and stability. Since March 2019 I'm jobless and my professional career has been spoilt and blacklisted so I was unable to find a job. Other side I'm driving my own two wheeler vehicle in Rapido company as bike taxi and I'm earning ₹300 per day and managing my expense and feeding my widow mother. I'm going through very tough time and I'm mentally disturbed and suffering from depression issues. But the legal team of Kotak Mahindra Bank are doing so much harrasment with me on daily basis without understanding of my financial situation. They are sending illegal court letter ✉️ to my residential address and sending goons in the absence of mine. Respected sir and madam please help me out with this situation and provide me the best possible outcome. My last payment on credit card I've paid ₹2000 on 31st July 2023. I have serious intentions in clearing my total outstanding in the month of November and December 2023.

I had opened a cuurent account for my company, i received the check book but not debit card, i am also facing issues to login into my Online banking, it does not recognize my registered number . i have been facing this issue since long time, i have visited branch and met manager to resolve the issue but, they still didnt resolve it

Sir, I have an account in Kotak Mahindra Bank from which Rs 1036 has been deducted on 16th October in the name of charge, although at the time of opening the account in the bank, I was not informed about any charge, please send me my money and please inform me. please solve my problem as soon as possible
Account no. [protected]

Today my account deducted 24.5 rupees x 5 times just now... its only showing (atm cw fee dom). but i have a kotak 811 account...

Dear Sir/Madam,

I am writing to request a credit card due settlement and the closure of my credit card account with Kotak Mahindra Bank. I have been a customer with your bank for several years and have appreciated the quality of service provided. However, I am writing to bring to your attention an issue regarding an unacceptable charge on my credit card, which has led me to stop making further payments.

I understand...

Hi,

An unauthorised credit card is issued linked to my PAN. This was identified during my home loan enquiry in my CIBIL report.
Back in 2019 it was issued with a max limit of 15K. Seems this limit was utilized then and due to default payment has severely affected my CIBIL score.
Whereas I have never applied for any Kotak credit card. Neither there is any communication from bank till now. Even I reached to Kotak branch credit card team, they were not able to trace any CC from my name, dob, mobile, etc. So have asked to reach customer care. But IVR option only allows if I have a Credit card detail or account details.

Now to rectify this, I am lost with no option. Please suggest if somehow, I can trace this card and delist from my PAN. Also request the Bank authorities to look into this issue urgently and fix my CIBIL.

Any leads or support will be really helpful.

Thanks,

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um...