Kotak Mahindra Bank Complaints & Reviews

Debiting of ATM fee is fine but over debiting is not good for a satisfactory customer. More than ₹1000 has been debited in a day claiming to be atm fees. I need credit back and I'm highly unsatisfied with the service.

My account showing -72rs for atm cw dmo charge i dont know why and i havent used it will you remove this i need justification why you minus my account

* As per my recent Cibil report, a Kotak Mahindra bank credit card is shown with dues which is not related to me.
* Complaint registered date - 2 November 2023. It was confirmed by customer support that there is no credit card on my name. The same has to be clarified to CIBIL authority so that the wrong detail can be removed by CIBIL team on confirmation of KOTAK MAHINDRA BANK.
* The revert back time from bank was 24 hrs as mentioned by customer care executive but no call received from Customer care till 8 Nov 2023 to resolve the issue.
* I called again on 8 Nov 2023 to follow up. Complaint number mentioned by Ms. Priyanka from customer support is 04077647. Revert back time given by customer support is 24 hr i.e by 9 Nov 2023, 4 Pm.

I am trying to take loan, but I am getting it at very high interest rate without my fault. This is very unfortunate that I am getting harassed & no solution is given by KOTAK MAHINDRA BANK till today.
You are kindly requested to take immediate action and resolve the issue with CIBIL team without any further delay and get the wrong detail removed from my CIBIL REPORT.

Name - Hemant Kumar Varshney
CRN no[protected]
Place - Gurugram
Mobile No - [protected]
Email id - hemant.[protected]@gmail.com

My personal loan number SPLN63522784. I want to close this loan from Kotak Bank but not getting proper response by bank side that how to close loan .

HI
Its been almost 45 Days since I have requested for the OD Limits closures which is still not sorted. Worst thing is this is still pending even after escalating this to their Country Head, Ceo & all other local & higher Ups.

Date - 21-OCT-2023
Contact details - +[protected]
I have missed my credit card due date on 10th OCT, and I have informed customer service executive to provide until 20th OCT to repay the payment. However my contact details are shared with recovery team, the details regarding the recovery team/agency was not share with officially which is a RBI mandate, this person was contacting me through WhatsApp as a Kotak executive with out providing any identity card, I have ignored the person as I they might be a scammer, I have paid the minimum payment on 20th Oct and on 21st OCT, the same guy have made derogatory remarks on paying the minimum payment, which has bridged the gap that the person in contact is employed by Kotak Mahindra bank, Kotak bank team are behaving in uncivilised manner and as gundas

Respected,

Hope you are doing well and healthy.

My name is Mohan Maggo, I'm a credit card customer with kotak mahindra bank. I've written this email to notify you that. Since few days some Recovery Legal team are giving torture and depression to me by giving threats for taking my case in the court for not paying the credit card outstanding balance since many years. Unfortunately let me tell you something about my financial situation and stability. Since March 2019 I'm jobless and my professional career has been spoilt and blacklisted so I was unable to find a job. Other side I'm driving my own two wheeler vehicle in Rapido company as bike taxi and I'm earning ₹300 per day and managing my expense and feeding my widow mother. I'm going through very tough time and I'm mentally disturbed and suffering from depression issues. But the legal team of Kotak Mahindra Bank are doing so much harrasment with me on daily basis without understanding of my financial situation. They are sending illegal court letter ✉️ to my residential address and sending goons in the absence of mine. Respected sir and madam please help me out with this situation and provide me the best possible outcome. My last payment on credit card I've paid ₹2000 on 31st July 2023. I have serious intentions in clearing my total outstanding in the month of November and December 2023.

I had opened a cuurent account for my company, i received the check book but not debit card, i am also facing issues to login into my Online banking, it does not recognize my registered number . i have been facing this issue since long time, i have visited branch and met manager to resolve the issue but, they still didnt resolve it

Sir, I have an account in Kotak Mahindra Bank from which Rs 1036 has been deducted on 16th October in the name of charge, although at the time of opening the account in the bank, I was not informed about any charge, please send me my money and please inform me. please solve my problem as soon as possible
Account no. [protected]

Today my account deducted 24.5 rupees x 5 times just now... its only showing (atm cw fee dom). but i have a kotak 811 account...

Dear Sir/Madam,

I am writing to request a credit card due settlement and the closure of my credit card account with Kotak Mahindra Bank. I have been a customer with your bank for several years and have appreciated the quality of service provided. However, I am writing to bring to your attention an issue regarding an unacceptable charge on my credit card, which has led me to stop making further payments.

I understand...

Hi,

An unauthorised credit card is issued linked to my PAN. This was identified during my home loan enquiry in my CIBIL report.
Back in 2019 it was issued with a max limit of 15K. Seems this limit was utilized then and due to default payment has severely affected my CIBIL score.
Whereas I have never applied for any Kotak credit card. Neither there is any communication from bank till now. Even I reached to Kotak branch credit card team, they were not able to trace any CC from my name, dob, mobile, etc. So have asked to reach customer care. But IVR option only allows if I have a Credit card detail or account details.

Now to rectify this, I am lost with no option. Please suggest if somehow, I can trace this card and delist from my PAN. Also request the Bank authorities to look into this issue urgently and fix my CIBIL.

Any leads or support will be really helpful.

Thanks,

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um...

I have a Kotak account and a Spendz account from Kotak. I deposited ₹500/- into it and tried to withdraw it from the ATM. But i wasn't able to withdraw 500, because it showed usable balance as ₹475/- . Now when I check the balance on Sep 11 2023 they ( Kotak Mahindra Bank ) deducted ₹24.08/- as " Rem Chrgs: ATM CW Fee-DOM " . I don't understand what is this charge. Why was I charged.

I am complaining this because I um...

Pan : AROPD3401D
Agent name : Anupam Deb
Code: 10159868
Date of birth: 06)12/1976
Insurer type: life
Insurer: Kotak life insurance co. Ltd
Branch: Park Street, Kolkata
Status of agency : blacklisted
Status change : 2015
My status is showing blacklisted for fault of my sales manager with Kotak Life Insurance company. I am suffering for his mistake and could not change insurer.br...

Its been almost since awaiting funds to refund its requested created on 16th Aug and its one week amount is update in account its still showing lien amount hopeless to call and requested and they by monday its been friday still request id 01070820 and they i have amount in account by monday its friday i need bal in account today at any cost please you peopel playing customers please refund now and today

G Sunil Kumar
CRN :[protected]
Account number : [protected]

I got a loan for 30000 payed almost 28000 including fine and over due charges, payed my emi for almost 9 months, they were continually abusing me in calls, what's app and messages through agents sending pics of me and my family creating a big issues coming to my home calling me after 7 pm all kind of illegal things, I even told them to either wait or take legal actions but they didn't listen ! agents are verbally abusing me and my family saying better die i[censored] can't pay the money kind of things I can't pay any more amount
agents who abused me -[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected] it goes on ! like 30 numbers
my crn number[protected]

I'm unable to repay the credit card due amount because I dont have proper job living also very difficult one of the collection agent today called me doing mental harressment and threatening I informed that agent I taken the loan in legal way I will face it in legal way still he don't understand about it he continuesly threatening me I plan to send a legal notice to your bank head office because unable to face collection agent threatening and mental harressment your Collection agnts not following RBI guidelines plz take appropriate action

Credit card number: [protected]

You hire what quality of employees, I really wonder. I receive 20 calls a day after clearing the payment of 3, 591 (dues pending) and the language used is so filthy and they talk and demand money by using obscene language to a female and their family members.
FYI the contact number is [protected] and person name is Manish, who apparently have taken the payment the kind of language used, if I furnish the chat record, you yourself will be ashamed.
I understand the loan department has a target but definitely no middle-class person should tolerate on account of their self-respect. I appreciate the people now, who takes crores of loan and leave the country and still have all respect because they don't have to hear the people of such filthy quality and downgraded.
i am going to file a police complaint against him on basis of harrasment call and torcher he created. You have definetly lost all respect and will no further ever in my remaining years will deal with Kotak ever neither will ask any of my family member to do that

Your whatever cell can connect on [protected] for any clarifications.
Nandini Thareja

Dear sir & madam,

First of all I inform you that am totally disappoint for banking with kotak bank .

My issue is one of your insurance related person call me on [9/08/2023] for sale the product of life insurance at approximate time is 4:25 i received the call .
Then he pitch the product with wrong commitment and generate lead by her self for the business purpose .am completely said I don't need but he said this one is non payable fully free from the government scheme and mandatory for every kotak account holder . Then I getting one Message from kotak in that message amount will be deducted for the purpose of insurance . I need clarification and let get my money back to my account and close that Insurance . this one I don't need . this happened with out my concern so that kindly do my needful with soon as possible .

For your reference I attached that person mobile number and insurance copy then mount deduction statement

My Account num : [protected]
My mobile num : [protected]