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Kotak Mahindra Bank Complaints & Reviews

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1.5
Updated: Jun 22, 2026
Complaints 4833
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1327
Unresolved
3506
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Kotak Mahindra Bank reviews & complaints page 3

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T
Twarig
from Darbhanga, Bihar
Sep 24, 2022
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credit card payment settlement

Address: Kotak Mahindra Bank Ltd. Kotak Credit Cards, P. O Box office-27703 , Malad (east) Mumbai - 400097

Hi,

I got a settlement letter from Kotak mahindra Bank of Rs. 13506.25 after 10 days when i already paid my 1st installment and later on paid 2 more installments of Rs 5000 each. Total i paid 15000/- as per their executive (Shubham Sharma) wordic.

I also submitted the all details (settlement letter along with payment details which i maid).

Now the bank agents are still calling to me and my family...
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R
RaghuRajini
from Hyderabad, Telangana
Sep 7, 2022
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Home Loan

I have been charged 2500 as processing fee for my home loan which is clearly mentioned in the sanctioned letter. This is processed through my money karma consultant. MMK has given the cash back offer for my home loan. However MMK now come back stating they won't do cashback since Kotak has given less processing fee. Please help....
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V
Visha Gan
from Madurai, Tamil Nadu
Sep 7, 2022
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Cancellation of my group secure one insurance policy

I want to cancel my kotak secure one insurance policy I'm totally unsatisfyed with this insurance policy kotak costumer executive number not responding I tried many times costumer miss lead me.I want refund my money back which is 2341/-

Name P.Vishagan
Policy no GO000036
Kotak group secure one insurance

Kotak Bank Account Number: [protected]

CRN:.[protected]

Credit card...
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B
Basavaraju T B
from Tumkur, Karnataka
Aug 27, 2022
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Account freezed or Blocked

Address: Tumkur

Hello
I have opened savings account online in Kotak Bank and visited nearest branch for kyc verification. Done bio metric process. After some months my account is freezed/blocked with out any information. There is an emergency to withdraw amount from the account. But worst response from customer care and branch employees . Very disappointed and we r difficult situation. Please unfreez the account and help with this ....
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M
migneshpatel
from Valsad, Gujarat
Jul 23, 2022
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Kotak 811 Account - Lien Amount

Address: Shanti Complex, P/50/1, Gidc Industrial Estate, Vapi, Gujarat 396195

Hi Kotak team,

My name is Mignesh Patel i am holding a saving Account 811 on our bank. however i received refund from flipkart amount is
1). 1099/- & 2). 17999/-
Total = 19098/-

Whole amount showing in Lien, hence i call flipkart customer care for the same they told me it is not hold from there end. So please release the lien from my account, i have also attached bank payment reference no for...
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V
Vamsi Krishna Yellumahanthi
Jul 21, 2022
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Urgent-Debit block from more than 3 weeks

Dear Sir/Mam,

This is with reference to my kotak account number [protected] (Home branch: Dombivali) that has been debit freezed from past two weeks.

I have done the UPI transactions to pay the loans ( 7 days loan: High rate of intrest) that i took in case of emergency.

I don't reside in Mumbai anymore, so as per instructions received through kotak application and customer care, I have visited...
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Vamsi Krishna Yellumahanthi
Jul 21, 2022
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Debit block from more than 3 weeks

Dear Sir/Mam,

This is with reference to my kotak account number [protected] (Home branch: Dombivali) that has been debit freezed from more than 3 weeks.

I have done the UPI transactions to pay the loans ( 7 days loan: High rate of intrest) that i took in case of emergency.

I don't reside in Mumbai anymore, so as per instructions received through kotak application and customer care, I have visited...
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L
lokeshanand17
Jul 17, 2022
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Personal loan settlement

Hi Kotak Bank,
This is Lokesh Anand and had a LOAN account with the number SPLN62315833. I have sent the email to you guys previously but I have not received any proper email for resolution and also my communication was ignored. I request you guys to read my complete email.
1. Your collection team abused me a lot of time.
2. They have not spoken to me properly and not behaved honestly 3.I have had no help from kotak bank...
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K
kaushal092
from Gurugram, Haryana
Jul 12, 2022
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My account welcome kit status is reflecting delivered but I have not received

Hello,
I have not received the welcome kit. The blue dart delivery person has delivered my kit somewhere else, I have repeatedly complained to which I am not getting any answer. Whose complaint number is 1- [protected]. If I can deliver then do so or else refund the deducted amount of debit card and chequebook. Kotak Mahindra Bank's service is very poor, does not give any response by repeatedly complaining through mail and call.br...
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S
Santosh Kumar00
Jul 5, 2022
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Lien Tbms

Address: Muzaffarpur , Bihar

I am too victim of this fraud. I was told that this is zero balance account. I don't have to maintain any balance If I don't want to, said by the Sales person. Now I am being charged randomly for low balance. Charge Lien Tbms....
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T
Tejdeep_Singh
from Delhi, Delhi
Jul 4, 2022
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Kotak 811 Savings Account

Address: India

Hello,

I have also faced a similar problem. I was told this is a zero-balance account, so I don't have to maintain any minimum balance. But when I got a refund from a product that I returned, I was charged 401.99 as Charge lien TBMS. This was my first transaction, and I have no idea what services I'm being charged when I haven't availed anything!!

LIEN amount- 401.99
Reason- CHARGE LIEN TBMS
Remark-...
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K
Kripper kP
Jul 3, 2022
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Salary not Credited

I have a salary account in Kotak and my salary is supposed to be credited in my bank on 30 june 2022 but after 4 days still it is not credited. And I have checked with my employer and they told me they have already sent the salary to bank. And I checked this with other employees as well and they have received the money on 30 june.Kindly check the issue on priority...
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M
Manu P Susheelan
Jun 22, 2022
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Deducting Money Without my permission

I am using zero balance account. They deducted 590 rs many times without sending any information. I need an immediate solution and I need my money back....
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G
grana601
from Gurugram, Haryana
Jun 2, 2022
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Not able to add 2 CRN in same mobile app

Address: kotak bank manesar, and kotak bank sec 15, sco 61

I think kotak bank service is going bad day by day. From last two month I have visited 2 to 3 branches and talk to 5 to 6 customer care and 3 Rm. But even the bank people do not know what to do. Before 3 months I can add 2 different CRN in my kotak app on my mobile. But a few days back there was some security update that came in the app, now I am not able to add my wife CRN in my mobile app. According to this update I have to go to the branch...
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N
Naveen12hj
May 21, 2022
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Charge back request

Hi sir my name is Naveen Kumar Chauhan my kotak bank registered mobile number is [protected], i want to raise a charge back request .

I did transaction of 549rs on 5 may to dhani merchant .
But this transaction become failed i wait for refund for 7 days no one refund receive me.
I complaint in dhani merchant customer care he also say wait for 2 days but no one refund received me at yet . Again i complaint on dhani...
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S
Sandeep Mulchandani
May 20, 2022
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TBMS Charges without any proper reason

Hi,

I writing this complaint regarding Kotak Mahindra Bank as they charged me Rs. 59 for the reason "Charge lien TBMS" without any prior notice. I have an 811 account and only use it for UPI and not withdrawals from ATM.
This is fraud....
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A
Amanda Myers
May 4, 2022
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Salaried Personal Loan Account (SPLN62796136) Grievance

COMPLAINT AGAINST KOTAK MAHINDRA BANK:

To Whom It May Concern:

I am writing this Complaint and Grievance after innumerous phone calls & visits to the nearest Branch of Kotak Mahindra Bank, WITH ABSOLUTELY NO HELP OR RESOLUTION.
I had availed a Salaried Personal Loan from the bank on 30-Sep-2019 of which, an amount of 6, 78, 276 was disbursed to me. I have always ensured payments of EMIs on time until I...
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A
Akshay pavde
from Boisar, Maharashtra
Mar 24, 2022
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Kotak group secure one

Address: Boisar tarapur

Kotak Mahindra Bank — Kotak secure one policy no.GO000036
My name = Akshay Sadanad Pavde
I want to cancel my kotak secure one insurance policy I'm totally unsetisfide with this insurance policy kotak costumer exicutive no.32666507 i want refund my money back which is 2519.77/-

Policy no GO000036
Kotak group secure one insurance policy
MOBILE no= [protected]
Email = [protected]@gmail.com...
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R
Ruban Raju
from Chennai, Tamil Nadu
Mar 3, 2022
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My Account Was Freezed (Debit Only)

Address: Kotak Mahindra Bank, Madipakkam Branch

My Kotak Account was freezed on last year(2021) due to address verification. important thing is they didn't put any restrictions for Credit, but they restricted my Debit only. for this reason i can't able to do any transactions. after this issue i tried to contact Kotak customer care but that option also freezed, once i enter my CRN the call will automatically ends. the only option for me was visit to branch. and i visited the branch and...
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N
Neha091
from Faridabad, Haryana
Feb 15, 2022
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Resolved

Regarding mental harassment

This complaint is regarding mental harassment made by recovery agents and legal persons. I am being harassed by these people.

According to RBI guidelines, no recovery agents can cross their limits to their customers. RBI does not allow any bank to violate the privacy of the customers but recovery agents contacted all the people who are my friends and employers on my social media, they threatened them and they threatened me...
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