Kotak Mahindra Bank Complaints & Reviews

From last one month i m following up to unfreeze my account. They have wrongly credited my account with fnf and again for recovery they debited but why my whole amount is blocked. Kindly resolve it's been a month i m following with this case. No response my whole amount is been blocked. No reply from exit. [protected]@kotak.com & exit. [protected]@kotak.com even the customer care and hr doesn't know the process is this the way u behave with the ex-employer
Employee id-125094

Hello my name is sachin solanki and i'm using credit card more than 2 years and whatever i used from kotak credit card i paid on time inspite of my limit has been revised i spoke with customer service they not gave me proper response if i'm talking about my credit score it's good but you guys revised my limits with out any information i'm very disappointed now and one really shame to use your banking...

My credit limit was 95000
Now only 18600
My crn[protected]
Mo [protected]

I had taken the kotak credit card settlement in 2016. I paid 18, 000/- in 4 emis and completed all the payments on time. Your kotak person told me i will get my noc and now it's 2020 i have not received my noc yet. Also, every 3-4 months, i get a call from kotak bank and they ask me to pay the credit card bill. They have been threatening me and my family also.
Why will i not pay 18k. I have closed 3 lakhs loan with kotak also 1 lakh cc from hdfc why will i not pay this small amount.
I do not understand if i really did not pay the bill for 4 years will the payable amount increase or not. I get calls from your people something they say pay 7k sometime they pay 18k. Then they say i will send people to your house and take my belonging. I mean seriously...
I have paid already your people do not have any update. They are asking me to give the proof that i have paid but i do not use that number anymore where i had received all the sms after payment.
What i am supposed to do. Because of this, i am not getting noc for the loan i have closed and my cibil is going down.
I will never recommend kotak bank to anyone. Kotak bank is a money eater.

I need some action here and what you guys to close this drama.

Dear sir/mam,
Greetings of the day,

My name is mohd alhamd khan and i am a existing customer of kotak credit card.in november'19 i had made a purchase from kotak credit card and after purchasing suddenly my credit limit reduced by kotak credit card department.
Due ti limit decrease every month they had charged me for overlimit usage. Several time i had tried to conveyance but they did not giving reversal of overlimit charges.
I truly telling you that i never use the kotak credit card over the limit and i had received a notification of limit conversion after the 2 days of purchasing.
Now from 2 weeks contentiously i am sending the mails to kotak card department but they are not reverting me. Request you please look into this matter and resolve the issue as i am not getting any support from kotak credit department.

Thanks & regards,
Mohd alhamd khan
Mobile - [protected]

Ridiculous experience held in my life time.

1. Was working with one of fontesct based company where they requested to open a account with kotak.

Provided documents and due to willful effect my number and email i'd wrongly updated with super full people of kotak.

Some person or some colleagues of kotak created a banking network applied for a loan which didn't categorized any process of loa.

Been saved bit amount in that acc.

1. Sudden loan approved.
2. No proof
3. No intimations
4. Auto debit happens.

Now i get letters and i wrote 1000 emails. They stats it's an auto approved. My question is who has approved who applied.

Simple blame you have applied how come me??

I dont have any credentials all think you have changed.

Now am loss of 50k and everyday i face harrassment.

Please dont believe in auto approvals of kotak uts a scam

They ruin your life.

Recently i have been allocated a relationship manager named venila. Due to financial crunch i'm unable to pay the sip amount and have informed the relationship manager. Even after informing everymonth i'm getting deduction from my bank account around 590 rs for every ecs return which is a serious concern for me.

Deduction till date : 2149
Refund received : 650

Please assist inorder to get by deduction refund back.

After communication and call with the collection agent. Amit patankar and intimating them about the due date.
Still the person showed up at home and office.
And constantly kept calling for over a week inspite of intimation.

Very rude and harsh language was used also he abused.
There are legal means to do this and not by harrasment or deliberately intruding in my provate space. Home or office.

Bankscitrus payment solutions sbi debit card transaction to kotak bank amount not received
Citrus payment solutions — sbi debit card transaction to kotak bank amount not received
My sbi debit card transaction to kotak bank amount rs.500 transferred, but this amount not credited to my kotak saving account,

Transaction id: othpg[protected] citrus pay etailing mumbai

Transaction date on 14/01/2020 time-09:49pm

I transferd money from my sbi account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account crn no[protected], kindly check the issue, account holder name rahul

http://t.payu.in mechant by citrus pay etailing mumbai

Pls check & refund the amount to as same bank proces & clear the issue.

My name is rahul kumar and crn is 24879606. I had opened salary account in kotak mahindra bank in 2017. After that my account converted from salary account to saving account without any confirmation or communication by kotak mahindra bank. I have not received any confirmation and communication related to convert my account from salary account to saving account. I had left my job after 3 month open salary account in kotak mahindra bank. Recently...

I hold a current account with them with a positive balance. This is a foodie card account transferred from ing vysya bank. For 3 months i have called them minimum 10 times and visited their branch 2 times but yet they have not issued me a foodie card so that i could use the balance.

They call me to resolve but have not been able to dispatch the foodie card or told me of a way to use the money lying idle in the account.

Hi,

My name is walter xavier mailing you about an issue i'm going through.
I have taken a personal loan with kotak mahindra for 11 lakhs for a period of 5 years emi. Everything was all fine without any issues and now i have paid roughly about of 3 years.in the month of jan 2019 i lost my job and eversince then everything changed. I somehow was able to pay til this november. After that i tried all my sources and was...

Hello kotak bank sir, lam open account in your bank my bank account opening which proof is mistake lam apply my aadhar card no & but by mistakes pan card apply is my brother,
So tell me how to change my pan card in my account, so plz help me my account is blocked so plz help me how to change my brother pan to my pan, my english not good but i hope u
Understand what iam say.
My mobile no is [protected]

The loan was applied online & up to feb-2019 i was paying regular interest installment, due to some serious finacial problem i could not been able to repay the installments since march-2019.
In the moth of june 2019 me & my employer received an interim order issued by c. Prasanna venkatesh, sole arbitrator, chennai to deduct one third of salary & remit to kotak mahaindra bank account no.61753976 for payment of loan outstanding rs.523138.13 along with interest @36 % per annum & posted the matter for hearing at chennai.
Now the issue is that loan was taken for rs. 511682/- on 16.11.2018 & payment of interest & installment was done up to feb-2019 then how the loan increase to rs. 523138. Further i was conveyed at the time of sanction of loan that the loan is sanctioned @ roi of 10 % and no sanction letter /copy of documents was provided to me. Now the bank has got passed award of interest @36% p. A and that such huge interest is not being charged by any bank / financial institution in the country.
Further i was residing at delhi and documents was executed at delhi then why bank applied for arbitration at chennai? The only reason for that is harrasment of my self, as visiting chennai involve additional financial burden & time consuming for me & only for depriving me to put my part before the arbitrator the bank put the case for arbitration at chennai.
Now i am paying rs.23083/- (1/3’rd of my salary) per month thru my employer to kotak bank account no 61753976 since june 2019 as per order of arbitrator and as a result of payment of 1/3 salary to only one account i was not able to repay the istallment of another loan account with kotak mahindra bank.

Further after payment of monthly installment of rs.23083/- from my salary thru my employer i am in receipt of legal notice from advocate situated at ahmedabad for bouncing of following cheques-

Cheque no cheque date cheque amount loan account no.
18 23.08.19 511682 61753976
13 23.08.19 310809 61541288
Where as i have not issued cheques to kotak mahindra bank with this amount & some cheques was get signed blank by kotak mahindra bank at the time of execution of loan documents for monthly installments of my loans.
Now when i was paying 1/3’rd of my salary to kotak mahindra bank then why the bank fill the cheques with sanctioned amount & got them bounced.
Further again the cheque got bounced from ahmedabad instead of delhi. At delhi clearing facility of every bank is available & main reason to got bounced cheques at ahmedabad is only harasment & putting extra financial burden on me. Further while checking statement of my loan account online it is come to my notice an unauthorised entry of rs.281366.21 (Both debit & credit) in account 69005412 & rs.492435/- (Both debit & credit) in account 61753976 done in accounts on 31.08.2019 & no one is ready to tellme about these entries.

Further on scrutiny of my loan accounts it is come to my notice that bank is continuously charging penal interest & over due installment charges in my account, where as 1/3’rd of my salary is being credited with kotak mahindra bank account no. 6175396 every month. Further the installment is not being credited reguarly my loan account 6175396 & credited to my another loan account which is also violation of arbitrators order.
If in such manner if roi will continue to be charge @ 36 % and penal charges @750/- per month in each loan account and penal interest will continue, these loans will not be pay during my life time even after payment of my 1/3’rd salary.
I have visted at connaught place branch & loan credit cell at basant vihar delhi to reverse the penal interest/penal charges & know the present position of overdue in my loan account, so that i may regularise these loan accounts, but no response was given and i was threatened by mr. Mohit sharma (Bank collection agent) to charging more penal interet and another misuse of cheques which was got signed by me blank malafidely at the time of execution of loan documents and his behavior was very rude and use very bad lengauge.
I have made complaint to kotak mahindra bank vide my mail dated 24.09.2019 asking the bank –
Provide copy of sanction letter & loan documents
Reverse penal interest / penal charges and charge roi as per sanction terms.
Convey me the overdue amount by mail, so that loan account may be regularise & installment may be paid continuously.
If bank is not confortable with my loan, i also offered for one time settlement.
But bank did not take any action and close my complaint by saying that “ pay the dues”

Now i request your good office to take note on above and arrange for justified solution and save me from mental & financial harrasment being done by kotak mahindra bank ld.

Yours truly

I got a call from credit card marketing team offering 3 lakh credit limit 1 lakh emergency money withdrawal 1 free pvr movie ticket per month and lifetime annual charge free card. Also they mentioned it was pre approved for my CRN number, no documentation required. As this offer was good so gave my consent to activate in my name. Within 5 days i got the card, upon opening the offer letter came to know i have been scammed and got 15, 000rs credit limit, 3000rs money withdrawal, had to spend 10000rs to get free movie ticket and 499rs annual charges. When i contacted the person who offered me apologized and assured me to replace with actual initial offer, but later she turned out to be a scam agent who puts lucrative offer in front and gets consent for the same and proceeds with basic credit card and gets them into credit line. If we can count there will lakhs of customer who simply end up paying annual charges and continues. No doubt its a big scam credit card team is playing and this needs to be stopped. Will take more legal steps to stop.

Hi, i got calls that i have taken loan in 2007 by putting an address where we never lived. He has all details like my current phone number, address, etc one person called saying he is a police and gave an advocate number to call. I have never taken any loan and dont know why they called. I see other complaints in the same storyline of taking loan in 2007. Please can this matter be taken seriously as there might be other people getting similar...

Name [protected]
Email [protected]@gmail.com
I am getting so many messages to apply instant personal loan i have applied
In emergency case, i submitted all proves to mr. Seshu who called me for process through mail later a guy came for verification he said that i knock the door but no response i called my family but they said no one was came i called this guy ([protected]) to go again he said that your loan was reject.. I asked seshu he said that he will call me again but he is not lifting and not responding
Kotak mahindra bank was good in providing all things but the service was not good

[protected]. They have wrongly charged interest as well as other charges of rs 2000/- in[protected]. I requested them to reverse the charges but they not even reversed but misbehaved. I am having all statements of them for that period. Please ask them to resolve. My mobile no is [protected]
And mail id [protected]@ yahoo.com. My name is sandeep verma.

Hii m from delhi. I have spln in ur bank. [protected] my contact. Ur excutive abuse d me on my mom n threatens me for death. I need to talk to your head. I already filed police complain. I also update his senior but still he didnt replied me. N ur executive keep on calling me. Again n again. I wana knw if m unabke to fulfill the commitment of payment would u kill ur custmer. Did you gave that right to your staff.

Respected sir/madam
Due to some financial issues at power in the past I was not able to pay the pending emi of my loan with idfc bank for the same reason because( i am hospitalised and not able to take any action) it got due and a penalty of rs 10665 has been levied on my account and i am not capable to pay this much amount due the financial crisis. Please wave off this penalty as early as possible
Regards
Harish
Mob no - [protected]
Account no [protected]

Hi, i have registered complaint #1-[protected] for the fraudulent transaction on[protected] when 34996/- were deducted from my saving accounts, however, i have not received any refund or the status of my complaining so far, i always get a response that we will respond within 90 days, request you to please check on this and help in expediting the process. Thankssantosh mahalahacell no : [protected]