Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
Complaints 4828
Resolved
1327
Unresolved
3501
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
krishna chaitanya bengali
from Hyderabad, Telangana
Jan 6, 2020
Report
Copy

Address: Dilsukhnagar, Hyderabad, Andhra Pradesh, 500060

Name [protected]
Email [protected]@gmail.com
I am getting so many messages to apply instant personal loan i have applied
In emergency case, i submitted all proves to mr. Seshu who called me for process through mail later a guy came for verification he said that i knock the door but no response i called my family but they said no one was came i called this guy ([protected]) to go again he said that your loan was reject.. I asked seshu he said that he will call me again but he is not lifting and not responding
Kotak mahindra bank was good in providing all things but the service was not good
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sandeepverma299
    Jan 4, 2020
    Report
    Copy

    Address: C 353 VIKAS PURI, New Delhi, Delhi, 110018

    [protected]. They have wrongly charged interest as well as other charges of rs 2000/- in[protected]. I requested them to reverse the charges but they not even reversed but misbehaved. I am having all statements of them for that period. Please ask them to resolve. My mobile no is [protected]
    And mail id [protected]@ yahoo.com. My name is sandeep verma.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      HIMANSHU MIGLANI01
      Jan 2, 2020
      Report
      Copy

      Address: Najafgarh, new delhi-110043, New Delhi, Delhi, 11043

      Hii m from delhi. I have spln in ur bank. [protected] my contact. Ur excutive abuse d me on my mom n threatens me for death. I need to talk to your head. I already filed police complain. I also update his senior but still he didnt replied me. N ur executive keep on calling me. Again n again. I wana knw if m unabke to fulfill the commitment of payment would u kill ur custmer. Did you gave that right to your staff.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Account opening
      Alisettyjagadish's reply, Dec 26, 2019
      Account opening
      Alisettyjagadish's reply, Dec 26, 2019
      Account opening
      Amount of rs 118 deducted from my account as statement charges without any prior information. But actually i am not requested for the same . very bad experience from kotak .
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harish Jangra 95
        Jan 2, 2020
        Report
        Copy

        Respected sir/madam
        Due to some financial issues at power in the past I was not able to pay the pending emi of my loan with idfc bank for the same reason because( i am hospitalised and not able to take any action) it got due and a penalty of rs 10665 has been levied on my account and i am not capable to pay this much amount due the financial crisis. Please wave off this penalty as early as possible
        Regards
        Harish
        Mob no - [protected]
        Account no [protected]
        +3 photos
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SANTOSH MAHALAHA
          Jan 1, 2020
          Report
          Copy

          Address: life republic township, r 7 sector, A1006, Pune, Maharashtra, 411057

          Hi, i have registered complaint #1-[protected] for the fraudulent transaction on[protected] when 34996/- were deducted from my saving accounts, however, i have not received any refund or the status of my complaining so far, i always get a response that we will respond within 90 days, request you to please check on this and help in expediting the process. Thankssantosh mahalahacell no : [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Kotak Mahindra Bank customer care number [protected]...Kotak Mahindra Bank customer care number [protected]
          Kotak Mahindra Bank customer care number [protected]..Kotak Mahindra Bank customer care number [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dayanthan
            Jan 2, 2020
            Report
            Copy

            Address: 625017

            I am using zero balance account. They deducted 590 rs many times without sending any information. Whenever I deposited some amount then they deducted the next day but I am not get any message about this. I used axis and icici bank account also but they are decent banks. Now I plan to close my account also I plan to suggest with my all friends because most of my friends using kotak bank only. Poor service
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            5 other people found this review helpful
            5 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              agarg96
              from Delhi, Delhi
              Dec 31, 2019
              Report
              Copy

              Address: Home Branch :-NOIDA BRANCH, Address KMBL,Shop 2 To 4,And Lgf-50 Plot No 84, Ansal Fortune Arcade,Sec-18,Noida,Uttar Pradesh-201301, 201301

              It has happened multiple times when the bank has fraudulently deducted rs.200 for nothing and without stating any reason. It's just enough now. I asked one of my friend to transfer me rs.200 on 31-dec-2019 around 11:27am by imps as i needed the money urgently & he immediately tranfered me ₹200. I saw the notification of receiving the payment but when i logged into my kotak app account it reflects zero money there. What the # is wrong with kotak bank? It has even happened when i had thousands of rupees into my bank for consecutive 3 months and it's a salary account.

              Frustrated customer of kotak mahindra bank,
              Mohit garg.
              Contact number:-[protected]
              Email address:- [protected]@gmail.com
              Bank account number:-[protected]
              Ifsc code:- kkbk0005033
              +2 photos
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              I have cancelled my card two years before but still i am getting SMS from kotak bank for the payment. I have not used the card for even 1 transaction. Have cancelled the card next day from the date of issue.

              Attached kotak bank cancellation mail, latest SMS screen shot

              money deducted from salary account for nothing. - Comment #3618347 - Image #0
              money deducted from salary account for nothing. - Comment #3618347 - Image #1
              Till now no one from the Bank has attended the complaints.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rajesh kadiyala
                from Delhi, Delhi
                Dec 30, 2019
                Report
                Copy

                There is an unusual deduction of amount from my kotak 811 account of rs 3000/- for kotak group smart cash with a reference of chq/ref no: insurance 11468329. There is a telephonic conversation regarding this insurance but with out any proceedings of paper work they deducted my amount from my account. Account number : [protected] ifsc : kkbk0007451. I would expecting to resolve my issue as soon as possible
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                There is an unusual deduction of amount from my Kotak 811 account of rs 3000/- for the Kotak group smart cash with a chq/ref no: INSURANC[protected]. There was telephonic conversation regarding this policy but I didn't approved and even without any proceedings of paperwork they deducted the amount.
                IFSC Code- KKBK0004618
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anmol Anvekar
                  from Mumbai, Maharashtra
                  Dec 30, 2019
                  Report
                  Copy

                  atm card fraud/skimming

                  Address: #309, 100 Feet Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038, 560038

                  Respected sir,

                  I am writing this mail to bring to you notice that my kotak mahindra bank account at (Indiranagar bangalore branch). Atm bring number xxxx xxxx xxxx xxxx & crn number is 9xxxxxx0 with salary account no. 92xxxx5757 is showing transactions for which i have not transacted.

                  To my shock of my life. I got 2 sms on my registered mobile number ([protected]) for an total amount of rs. 26, 500/ in 3 phases...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  P
                  poplibharat
                  from Nawanshahr, Punjab
                  Dec 29, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  kotak credit card fraud transaction

                  Address: 1670,Katra Charat Singh, 143001

                  On 20.12.2019 at 02.40pm all of a sudden i received an otp on my mobile, i was reading the message, instantly i got a new msg from bank's server that my credit card has been debited with inr 20000/- at mobikwik.com. But i did not make any transaction not even visited this site. Immediately i called helpline number to block my card, while talking with executive, i again recd another otp, but my card was blocked at that time. I downloaded the...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy
                  S
                  Sagar Paul 56794
                  from Gobardanga, West Bengal
                  Dec 29, 2019
                  Report
                  Copy

                  Address: Ground Floor, Madana Mohan Apt, 64/3 B.U.K.D ROAD, Baghajatin, Kolkata, West Bengal, Kolkata, West Bengal, 700086

                  Today i got a package via express bees courier service allegedly from kotak mahindra bank. At the time of the recieve i didn't know about the package contents. It needs to be paid rs-299 so i paid it as the delivery boy and the courier service said that it was from kotak mahindra bank. Inside that package there was an analog watch which i didn't order or wish to receive from them. So i want that money refunded and they can take back their watch. Thanks
                  +2 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mahisingh97
                    from Delhi, Delhi
                    Dec 27, 2019
                    Report
                    Copy

                    Address: House No 298, Sector 7, R K Puram New Delhi, New Delhi, Delhi, 110022

                    May I know why the bank has charged Rs.657.35 for ECS and also Rs 59 for cash deposit fees for Number of times whereas other bank does not charge for cash deposit fee in the personal account. Apart from that, I have two ECS enabled for which Rs. 500 each has to be deducted but you guys have deducted Rs.590 instead of Rs.500. I Want refund of all these charges otherwise I am going to file suit against you guys for this unprofessional and nonsense behavior or provide me clarification for these charges with supporting documents where these charges and mentioned clearly.
                    CRN[protected]
                    +1 photos
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      chaitanya.vinnakota
                      from Hyderabad, Telangana
                      Dec 27, 2019
                      Report
                      Copy

                      unable to pay emi due to loss of job - reg

                      Address: Hyderabad, Telangana, 500018

                      Hi,
                      I am chaitanya vinnakota taken personal loan of rs 292628 on nov 2018 and every month emi is 7742 for 48 months as tenure based on my salary. I was working with cognizant technology solutions hyderabad and due to sudden layoffs and cost cutting i lost my job on 13th sep 2019 and i was unable to pay the emi currently. Right now i am jobless and i am trying for another opportunity in other mnc. I am the person completely based on...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      V
                      Vibha Dabhade
                      from Mumbai, Maharashtra
                      Dec 26, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      mental harassment and deficiency in service from credit card collection department

                      Address: Powai,Mumbai, Mumbai City, Maharashtra

                      Mrs.Vibhavari Dabhade
                      CC...0229 Palava City Rio branch Dombivali, Mumbai

                      I am totally harassed by CC Collection department of Kotak Mahindra Bank Mumbai.Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know.I never received my CC statement by mail which was addressed by me...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      L
                      lnt@
                      from Noida, Uttar Pradesh
                      Dec 26, 2019
                      Report
                      Copy

                      Address: hauz quasi, chawari bazar delhi, 110006

                      Our company name (Laxminarayan tradex pvt ltd), we have current a/c number[protected] with 2 saving a/c in kotak mahindra branch chawari bazar, delhi - 110006, but we are not satisfied by bank service in this branch staff vrindha, she don't behave like professional person can't do work on time and can't pick the phone even our director call her, and rudely behave all time just because we cant take any investment plan from her.
                      Please take action again her as soon as possible
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        avijitk
                        from Krishnanagar, West Bengal
                        Dec 25, 2019
                        Report
                        Copy

                        My customer id[protected]
                        Kotak mahindra bank credit cards team charged me rs.4046.88 incl gst incorrectly as finance charges on 5th september 2019 on one of my credit card account. Already contacted them many times, still no response received from their end. On twitter they are giving unprofessional answers by showing attitude. These institutions are just harrassing customers these days and looting their hard earned money. This is the reality. And now the december comes to an end. I haven't received any reversal of the same.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bhargav K.
                          from Morbi, Gujarat
                          Dec 24, 2019
                          Report
                          Copy

                          I purchased fastag from kotak maindra bank online on 2nd december 2019. But till date i have not received my fastag and there is no communication and support from the bank either for the matter.
                          Order id: ftpgsr[protected]
                          Tag serial number:[protected] for vehicle no: gj11br4525
                          Tag id: 34161fa8203289da021bd380
                          Registered mo number: [protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kocharla Guru Raghavendra Kumar
                            from Nellore, Andhra Pradesh
                            Dec 23, 2019
                            Report
                            Copy

                            Address: Dno10-33, church street, rangareddy colony, near reddamma flour mill, Chittoor, Andhra Pradesh, 517325

                            Consumer complaints logo
                            menuSubmit ComplaintSearch
                            Home iconHome
                            Question iconQuestions
                            FAQFAQ
                            Search
                            search
                            Sign InSign in
                            © 2019 Consumer Complaints Forum
                            If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

                            Job & CareerKotak Mahindra Bank fraud interview call process
                            Kotak Mahindra Bank — fraud interview call process

                            1 Review
                            New Delhi, Delhi, India
                            Kocharla Guru Raghavendra Kumar on Dec 3, 2018
                            Submit a Complaint
                            Respected sir,

                            I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
                            Here particulars of the amounts i paid.

                            1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                            2. Date[protected]. Deposited via paytm imps reference number :[protected]
                            Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                            3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
                            A/c no : [protected],
                            Ifsc : sbin0015517, textile park branch, warangal

                            4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
                            A/c no : [protected],
                            Ifsc : sbin0015517, textile park branch, warangal

                            5. Date :[protected] deposited via paytm imps reference number :[protected]
                            Rs.16000 to anilkumar lenkalapally
                            A/c no : [protected],
                            Ifsc code : sbin0015517,
                            Textile park branch, warangal

                            6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
                            Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                            7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
                            Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                            8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

                            Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

                            Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
                            Please do me favour n make to get my money refunded.
                            Phnos and emails of persons doing all this process.

                            Nilanjan roy - [protected], rm. [protected]@gmail.com
                            Namita goel - [protected], rm. [protected]@gmail.com,
                            Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
                            Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

                            Haripriya - [protected]
                            [protected], [protected],
                            [protected]
                            Please do me favour n make them to refund my money to my bank account
                            My bank account details :

                            Andhra bank,
                            K. Guru raghavendra kumar,
                            A/c no: [protected]
                            Ifsc code : andb0000385,
                            Newtown, anantapur-515001,
                            Andhra pradesh.

                            Yours sincerely
                            K. Guru raghavendra kumar

                            [protected], [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            it's fully fraud.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anandparmar291993
                              from Ahmedabad, Gujarat
                              Dec 20, 2019
                              Report
                              Copy

                              Address: Maninagar branch,Ahmedabad, 380026

                              One of kotak mahindra bank account open person told me that you just have to maintain rs.10000 to maintain current account.
                              - lies started from this thing.
                              After that my rs.1100 debited after maintaining rs.10000. I contact with person who opened my account he told you have to maintain rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. Still account was not closed.
                              But on 17th december 2019 i received payment via phonepe and by mistake it will goes in kotak account and they debit rs.1935 of non maintaining account.
                              Account was not used since 1 year.
                              When i call customer care they told me that they only can reverse rs.500. So please visit any near by kotak mahindra bank branch first.
                              So we visit kotak mahindra bank maninagar, ahmedabad branch.
                              Where i told entire thing and he just me that is was your fault so we can not going to reverse any amount. Mr. Mehul kamdar (I think he think that he is owner of bank) he told in simple words aap he hota he wo karlo kuch reverse nahi milega.in customer care when i told them this is fraud i will go to consumer forum ms. Pallavi yadav said that go for it.
                              I want my rs.1935 back because it was not my fault.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shivagaddam579
                                from Delhi, Delhi
                                Dec 20, 2019
                                Report
                                Copy

                                Address: 560017

                                Hi, i am shiva, i have applied fastag through kotak bank on 15th dec, i have got an order id but there is no update on it till now.

                                There is no update at all from even kotak or fastag.

                                What is the issue? When i approached bank, they are unaware... There is no information whether it is under process or not?

                                Fastag applied date : 15th dec 2019
                                Bank : done is online through kotak mahindra bank app.
                                Ordered id : ftpgsr[protected]ff01
                                Transaction ref id : 748139
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit