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Kotak Mahindra Bank Complaints & Reviews

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Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 66

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D
Djay444
Jan 7, 2020
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I got a call from credit card marketing team offering 3 lakh credit limit 1 lakh emergency money withdrawal 1 free pvr movie ticket per month and lifetime annual charge free card. Also they mentioned it was pre approved for my CRN number, no documentation required. As this offer was good so gave my consent to activate in my name. Within 5 days i got the card, upon opening the offer letter came to know i have been scammed and got 15, 000rs credit limit, 3000rs money withdrawal, had to spend 10000rs to get free movie ticket and 499rs annual charges. When i contacted the person who offered me apologized and assured me to replace with actual initial offer, but later she turned out to be a scam agent who puts lucrative offer in front and gets consent for the same and proceeds with basic credit card and gets them into credit line. If we can count there will lakhs of customer who simply end up paying annual charges and continues. No doubt its a big scam credit card team is playing and this needs to be stopped. Will take more legal steps to stop.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    R
    RamC1983
    from Hyderabad, Telangana
    Jan 6, 2020
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    kotak bank / citi finance agent calling about loan in 2007

    Address: Hyderabad, Andhra Pradesh, 500090

    Hi, i got calls that i have taken loan in 2007 by putting an address where we never lived. He has all details like my current phone number, address, etc one person called saying he is a police and gave an advocate number to call. I have never taken any loan and dont know why they called. I see other complaints in the same storyline of taking loan in 2007. Please can this matter be taken seriously as there might be other people getting similar...
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    K
    krishna chaitanya bengali
    from Hyderabad, Telangana
    Jan 6, 2020
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    Address: Dilsukhnagar, Hyderabad, Andhra Pradesh, 500060

    Name [protected]
    Email [protected]@gmail.com
    I am getting so many messages to apply instant personal loan i have applied
    In emergency case, i submitted all proves to mr. Seshu who called me for process through mail later a guy came for verification he said that i knock the door but no response i called my family but they said no one was came i called this guy ([protected]) to go again he said that your loan was reject.. I asked seshu he said that he will call me again but he is not lifting and not responding
    Kotak mahindra bank was good in providing all things but the service was not good
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      S
      sandeepverma299
      Jan 4, 2020
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      Address: C 353 VIKAS PURI, New Delhi, Delhi, 110018

      [protected]. They have wrongly charged interest as well as other charges of rs 2000/- in[protected]. I requested them to reverse the charges but they not even reversed but misbehaved. I am having all statements of them for that period. Please ask them to resolve. My mobile no is [protected]
      And mail id [protected]@ yahoo.com. My name is sandeep verma.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        H
        HIMANSHU MIGLANI01
        Jan 2, 2020
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        Address: Najafgarh, new delhi-110043, New Delhi, Delhi, 11043

        Hii m from delhi. I have spln in ur bank. [protected] my contact. Ur excutive abuse d me on my mom n threatens me for death. I need to talk to your head. I already filed police complain. I also update his senior but still he didnt replied me. N ur executive keep on calling me. Again n again. I wana knw if m unabke to fulfill the commitment of payment would u kill ur custmer. Did you gave that right to your staff.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Account opening
        Alisettyjagadish's reply, Dec 26, 2019
        Account opening
        Alisettyjagadish's reply, Dec 26, 2019
        Account opening
        Amount of rs 118 deducted from my account as statement charges without any prior information. But actually i am not requested for the same . very bad experience from kotak .
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          H
          Harish Jangra 95
          Jan 2, 2020
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          Respected sir/madam
          Due to some financial issues at power in the past I was not able to pay the pending emi of my loan with idfc bank for the same reason because( i am hospitalised and not able to take any action) it got due and a penalty of rs 10665 has been levied on my account and i am not capable to pay this much amount due the financial crisis. Please wave off this penalty as early as possible
          Regards
          Harish
          Mob no - [protected]
          Account no [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            SANTOSH MAHALAHA
            Jan 1, 2020
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            Address: life republic township, r 7 sector, A1006, Pune, Maharashtra, 411057

            Hi, i have registered complaint #1-[protected] for the fraudulent transaction on[protected] when 34996/- were deducted from my saving accounts, however, i have not received any refund or the status of my complaining so far, i always get a response that we will respond within 90 days, request you to please check on this and help in expediting the process. Thankssantosh mahalahacell no : [protected]
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Kotak Mahindra Bank customer care number [protected]...Kotak Mahindra Bank customer care number [protected]
            Kotak Mahindra Bank customer care number [protected]..Kotak Mahindra Bank customer care number [protected]
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              D
              Dayanthan
              Jan 2, 2020
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              Address: 625017

              I am using zero balance account. They deducted 590 rs many times without sending any information. Whenever I deposited some amount then they deducted the next day but I am not get any message about this. I used axis and icici bank account also but they are decent banks. Now I plan to close my account also I plan to suggest with my all friends because most of my friends using kotak bank only. Poor service
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                A
                agarg96
                from Delhi, Delhi
                Dec 31, 2019
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                Address: Home Branch :-NOIDA BRANCH, Address KMBL,Shop 2 To 4,And Lgf-50 Plot No 84, Ansal Fortune Arcade,Sec-18,Noida,Uttar Pradesh-201301, 201301

                It has happened multiple times when the bank has fraudulently deducted rs.200 for nothing and without stating any reason. It's just enough now. I asked one of my friend to transfer me rs.200 on 31-dec-2019 around 11:27am by imps as i needed the money urgently & he immediately tranfered me ₹200. I saw the notification of receiving the payment but when i logged into my kotak app account it reflects zero money there. What the # is wrong with kotak bank? It has even happened when i had thousands of rupees into my bank for consecutive 3 months and it's a salary account.

                Frustrated customer of kotak mahindra bank,
                Mohit garg.
                Contact number:-[protected]
                Email address:- [protected]@gmail.com
                Bank account number:-[protected]
                Ifsc code:- kkbk0005033
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                I have cancelled my card two years before but still i am getting SMS from kotak bank for the payment. I have not used the card for even 1 transaction. Have cancelled the card next day from the date of issue.

                Attached kotak bank cancellation mail, latest SMS screen shot
                Till now no one from the Bank has attended the complaints.
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                  R
                  rajesh kadiyala
                  from Delhi, Delhi
                  Dec 30, 2019
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                  There is an unusual deduction of amount from my kotak 811 account of rs 3000/- for kotak group smart cash with a reference of chq/ref no: insurance 11468329. There is a telephonic conversation regarding this insurance but with out any proceedings of paper work they deducted my amount from my account. Account number : [protected] ifsc : kkbk0007451. I would expecting to resolve my issue as soon as possible
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  There is an unusual deduction of amount from my Kotak 811 account of rs 3000/- for the Kotak group smart cash with a chq/ref no: INSURANC[protected]. There was telephonic conversation regarding this policy but I didn't approved and even without any proceedings of paperwork they deducted the amount.
                  IFSC Code- KKBK0004618
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                    A
                    Anmol Anvekar
                    from Mumbai, Maharashtra
                    Dec 30, 2019
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                    atm card fraud/skimming

                    Address: #309, 100 Feet Rd, Binnamangala, Stage 1, Indiranagar, Bengaluru, Karnataka 560038, 560038

                    Respected sir,

                    I am writing this mail to bring to you notice that my kotak mahindra bank account at (Indiranagar bangalore branch). Atm bring number xxxx xxxx xxxx xxxx & crn number is 9xxxxxx0 with salary account no. 92xxxx5757 is showing transactions for which i have not transacted.

                    To my shock of my life. I got 2 sms on my registered mobile number ([protected]) for an total amount of rs. 26, 500/ in 3 phases...
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                    P
                    poplibharat
                    from Nawanshahr, Punjab
                    Dec 29, 2019
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                    kotak credit card fraud transaction

                    Address: 1670,Katra Charat Singh, 143001

                    On 20.12.2019 at 02.40pm all of a sudden i received an otp on my mobile, i was reading the message, instantly i got a new msg from bank's server that my credit card has been debited with inr 20000/- at mobikwik.com. But i did not make any transaction not even visited this site. Immediately i called helpline number to block my card, while talking with executive, i again recd another otp, but my card was blocked at that time. I downloaded the...
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                    S
                    Sagar Paul 56794
                    from Gobardanga, West Bengal
                    Dec 29, 2019
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                    Address: Ground Floor, Madana Mohan Apt, 64/3 B.U.K.D ROAD, Baghajatin, Kolkata, West Bengal, Kolkata, West Bengal, 700086

                    Today i got a package via express bees courier service allegedly from kotak mahindra bank. At the time of the recieve i didn't know about the package contents. It needs to be paid rs-299 so i paid it as the delivery boy and the courier service said that it was from kotak mahindra bank. Inside that package there was an analog watch which i didn't order or wish to receive from them. So i want that money refunded and they can take back their watch. Thanks
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      M
                      Mahisingh97
                      from Delhi, Delhi
                      Dec 27, 2019
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                      Address: House No 298, Sector 7, R K Puram New Delhi, New Delhi, Delhi, 110022

                      May I know why the bank has charged Rs.657.35 for ECS and also Rs 59 for cash deposit fees for Number of times whereas other bank does not charge for cash deposit fee in the personal account. Apart from that, I have two ECS enabled for which Rs. 500 each has to be deducted but you guys have deducted Rs.590 instead of Rs.500. I Want refund of all these charges otherwise I am going to file suit against you guys for this unprofessional and nonsense behavior or provide me clarification for these charges with supporting documents where these charges and mentioned clearly.
                      CRN[protected]
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        C
                        chaitanya.vinnakota
                        from Hyderabad, Telangana
                        Dec 27, 2019
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                        unable to pay emi due to loss of job - reg

                        Address: Hyderabad, Telangana, 500018

                        Hi,
                        I am chaitanya vinnakota taken personal loan of rs 292628 on nov 2018 and every month emi is 7742 for 48 months as tenure based on my salary. I was working with cognizant technology solutions hyderabad and due to sudden layoffs and cost cutting i lost my job on 13th sep 2019 and i was unable to pay the emi currently. Right now i am jobless and i am trying for another opportunity in other mnc. I am the person completely based on...
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                        V
                        Vibha Dabhade
                        from Mumbai, Maharashtra
                        Dec 26, 2019
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                        mental harassment and deficiency in service from credit card collection department

                        Address: Powai,Mumbai, Mumbai City, Maharashtra

                        Mrs.Vibhavari Dabhade
                        CC...0229 Palava City Rio branch Dombivali, Mumbai

                        I am totally harassed by CC Collection department of Kotak Mahindra Bank Mumbai.Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know.I never received my CC statement by mail which was addressed by me...
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                        lnt@
                        from Noida, Uttar Pradesh
                        Dec 26, 2019
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                        Address: hauz quasi, chawari bazar delhi, 110006

                        Our company name (Laxminarayan tradex pvt ltd), we have current a/c number[protected] with 2 saving a/c in kotak mahindra branch chawari bazar, delhi - 110006, but we are not satisfied by bank service in this branch staff vrindha, she don't behave like professional person can't do work on time and can't pick the phone even our director call her, and rudely behave all time just because we cant take any investment plan from her.
                        Please take action again her as soon as possible
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          A
                          avijitk
                          from Krishnanagar, West Bengal
                          Dec 25, 2019
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                          My customer id[protected]
                          Kotak mahindra bank credit cards team charged me rs.4046.88 incl gst incorrectly as finance charges on 5th september 2019 on one of my credit card account. Already contacted them many times, still no response received from their end. On twitter they are giving unprofessional answers by showing attitude. These institutions are just harrassing customers these days and looting their hard earned money. This is the reality. And now the december comes to an end. I haven't received any reversal of the same.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            B
                            Bhargav K.
                            from Morbi, Gujarat
                            Dec 24, 2019
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                            I purchased fastag from kotak maindra bank online on 2nd december 2019. But till date i have not received my fastag and there is no communication and support from the bank either for the matter.
                            Order id: ftpgsr[protected]
                            Tag serial number:[protected] for vehicle no: gj11br4525
                            Tag id: 34161fa8203289da021bd380
                            Registered mo number: [protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              K
                              Kocharla Guru Raghavendra Kumar
                              from Nellore, Andhra Pradesh
                              Dec 23, 2019
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                              Address: Dno10-33, church street, rangareddy colony, near reddamma flour mill, Chittoor, Andhra Pradesh, 517325

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                              Job & CareerKotak Mahindra Bank fraud interview call process
                              Kotak Mahindra Bank — fraud interview call process

                              1 Review
                              New Delhi, Delhi, India
                              Kocharla Guru Raghavendra Kumar on Dec 3, 2018
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                              Respected sir,

                              I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
                              Here particulars of the amounts i paid.

                              1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                              2. Date[protected]. Deposited via paytm imps reference number :[protected]
                              Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                              3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
                              A/c no : [protected],
                              Ifsc : sbin0015517, textile park branch, warangal

                              4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
                              A/c no : [protected],
                              Ifsc : sbin0015517, textile park branch, warangal

                              5. Date :[protected] deposited via paytm imps reference number :[protected]
                              Rs.16000 to anilkumar lenkalapally
                              A/c no : [protected],
                              Ifsc code : sbin0015517,
                              Textile park branch, warangal

                              6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
                              Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                              7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
                              Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                              8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

                              Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

                              Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
                              Please do me favour n make to get my money refunded.
                              Phnos and emails of persons doing all this process.

                              Nilanjan roy - [protected], rm. [protected]@gmail.com
                              Namita goel - [protected], rm. [protected]@gmail.com,
                              Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
                              Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

                              Haripriya - [protected]
                              [protected], [protected],
                              [protected]
                              Please do me favour n make them to refund my money to my bank account
                              My bank account details :

                              Andhra bank,
                              K. Guru raghavendra kumar,
                              A/c no: [protected]
                              Ifsc code : andb0000385,
                              Newtown, anantapur-515001,
                              Andhra pradesh.

                              Yours sincerely
                              K. Guru raghavendra kumar

                              [protected], [protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              it's fully fraud.
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