Kotak Mahindra Bank Complaints & Reviews

I am using zero balance account. They deducted 590 rs many times without sending any information. Whenever I deposited some amount then they deducted the next day but I am not get any message about this. I used axis and icici bank account also but they are decent banks. Now I plan to close my account also I plan to suggest with my all friends because most of my friends using kotak bank only. Poor service

It has happened multiple times when the bank has fraudulently deducted rs.200 for nothing and without stating any reason. It's just enough now. I asked one of my friend to transfer me rs.200 on 31-dec-2019 around 11:27am by imps as i needed the money urgently & he immediately tranfered me ₹200. I saw the notification of receiving the payment but when i logged into my kotak app account it reflects zero money there. What the # is wrong with kotak bank? It has even happened when i had thousands of rupees into my bank for consecutive 3 months and it's a salary account.

Frustrated customer of kotak mahindra bank,
Mohit garg.
Contact number:-[protected]
Email address:- [protected]@gmail.com
Bank account number:-[protected]
Ifsc code:- kkbk0005033

There is an unusual deduction of amount from my kotak 811 account of rs 3000/- for kotak group smart cash with a reference of chq/ref no: insurance 11468329. There is a telephonic conversation regarding this insurance but with out any proceedings of paper work they deducted my amount from my account. Account number : [protected] ifsc : kkbk0007451. I would expecting to resolve my issue as soon as possible

Respected sir,

I am writing this mail to bring to you notice that my kotak mahindra bank account at (Indiranagar bangalore branch). Atm bring number xxxx xxxx xxxx xxxx & crn number is 9xxxxxx0 with salary account no. 92xxxx5757 is showing transactions for which i have not transacted.

To my shock of my life. I got 2 sms on my registered mobile number ([protected]) for an total amount of rs. 26, 500/ in 3 phases...

On 20.12.2019 at 02.40pm all of a sudden i received an otp on my mobile, i was reading the message, instantly i got a new msg from bank's server that my credit card has been debited with inr 20000/- at mobikwik.com. But i did not make any transaction not even visited this site. Immediately i called helpline number to block my card, while talking with executive, i again recd another otp, but my card was blocked at that time. I downloaded the...

Today i got a package via express bees courier service allegedly from kotak mahindra bank. At the time of the recieve i didn't know about the package contents. It needs to be paid rs-299 so i paid it as the delivery boy and the courier service said that it was from kotak mahindra bank. Inside that package there was an analog watch which i didn't order or wish to receive from them. So i want that money refunded and they can take back their watch. Thanks

May I know why the bank has charged Rs.657.35 for ECS and also Rs 59 for cash deposit fees for Number of times whereas other bank does not charge for cash deposit fee in the personal account. Apart from that, I have two ECS enabled for which Rs. 500 each has to be deducted but you guys have deducted Rs.590 instead of Rs.500. I Want refund of all these charges otherwise I am going to file suit against you guys for this unprofessional and nonsense behavior or provide me clarification for these charges with supporting documents where these charges and mentioned clearly.
CRN[protected]

Hi,
I am chaitanya vinnakota taken personal loan of rs 292628 on nov 2018 and every month emi is 7742 for 48 months as tenure based on my salary. I was working with cognizant technology solutions hyderabad and due to sudden layoffs and cost cutting i lost my job on 13th sep 2019 and i was unable to pay the emi currently. Right now i am jobless and i am trying for another opportunity in other mnc. I am the person completely based on...

Mrs.Vibhavari Dabhade
CC...0229 Palava City Rio branch Dombivali, Mumbai

I am totally harassed by CC Collection department of Kotak Mahindra Bank Mumbai.Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know.I never received my CC statement by mail which was addressed by me...

Our company name (Laxminarayan tradex pvt ltd), we have current a/c number[protected] with 2 saving a/c in kotak mahindra branch chawari bazar, delhi - 110006, but we are not satisfied by bank service in this branch staff vrindha, she don't behave like professional person can't do work on time and can't pick the phone even our director call her, and rudely behave all time just because we cant take any investment plan from her.
Please take action again her as soon as possible

My customer id[protected]
Kotak mahindra bank credit cards team charged me rs.4046.88 incl gst incorrectly as finance charges on 5th september 2019 on one of my credit card account. Already contacted them many times, still no response received from their end. On twitter they are giving unprofessional answers by showing attitude. These institutions are just harrassing customers these days and looting their hard earned money. This is the reality. And now the december comes to an end. I haven't received any reversal of the same.

I purchased fastag from kotak maindra bank online on 2nd december 2019. But till date i have not received my fastag and there is no communication and support from the bank either for the matter.
Order id: ftpgsr[protected]
Tag serial number:[protected] for vehicle no: gj11br4525
Tag id: 34161fa8203289da021bd380
Registered mo number: [protected]

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Job & CareerKotak Mahindra Bank fraud interview call process
Kotak Mahindra Bank — fraud interview call process

1 Review
New Delhi, Delhi, India
Kocharla Guru Raghavendra Kumar on Dec 3, 2018
Submit a Complaint
Respected sir,

I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
Here particulars of the amounts i paid.

1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

2. Date[protected]. Deposited via paytm imps reference number :[protected]
Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
A/c no : [protected],
Ifsc : sbin0015517, textile park branch, warangal

5. Date :[protected] deposited via paytm imps reference number :[protected]
Rs.16000 to anilkumar lenkalapally
A/c no : [protected],
Ifsc code : sbin0015517,
Textile park branch, warangal

6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
Please do me favour n make to get my money refunded.
Phnos and emails of persons doing all this process.

Nilanjan roy - [protected], rm. [protected]@gmail.com
Namita goel - [protected], rm. [protected]@gmail.com,
Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

Haripriya - [protected]
[protected], [protected],
[protected]
Please do me favour n make them to refund my money to my bank account
My bank account details :

Andhra bank,
K. Guru raghavendra kumar,
A/c no: [protected]
Ifsc code : andb0000385,
Newtown, anantapur-515001,
Andhra pradesh.

Yours sincerely
K. Guru raghavendra kumar

[protected], [protected]

One of kotak mahindra bank account open person told me that you just have to maintain rs.10000 to maintain current account.
- lies started from this thing.
After that my rs.1100 debited after maintaining rs.10000. I contact with person who opened my account he told you have to maintain rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. Still account was not closed.
But on 17th december 2019 i received payment via phonepe and by mistake it will goes in kotak account and they debit rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse rs.500. So please visit any near by kotak mahindra bank branch first.
So we visit kotak mahindra bank maninagar, ahmedabad branch.
Where i told entire thing and he just me that is was your fault so we can not going to reverse any amount. Mr. Mehul kamdar (I think he think that he is owner of bank) he told in simple words aap he hota he wo karlo kuch reverse nahi milega.in customer care when i told them this is fraud i will go to consumer forum ms. Pallavi yadav said that go for it.
I want my rs.1935 back because it was not my fault.

Hi, i am shiva, i have applied fastag through kotak bank on 15th dec, i have got an order id but there is no update on it till now.

There is no update at all from even kotak or fastag.

What is the issue? When i approached bank, they are unaware... There is no information whether it is under process or not?

Fastag applied date : 15th dec 2019
Bank : done is online through kotak mahindra bank app.
Ordered id : ftpgsr[protected]ff01
Transaction ref id : 748139

Dear Sir

It has been brought to my notice by your representative Mr. Manoj kumar (his business card and our mutual conversation on whatsapp attached herewith) that someone has fraudulently used the "AADHAR CARD N PAN CARD" of my wife "Mrs. Shashi Chaudhri' to open a false bank account in one of your Rohini Branch (as was told by Mr. Manoj) for someone impersonating her.
The AADHAR registration no. of Mrs. Shashi is 5773……………
pan card no.AHF………

Please act ASAP to arrest the fraud and fraudster/s and save us from any misuse of the account. Also find out who this Mr. Manoj was since he has been avoiding our calls and not disclosing the details of the fraud account in question.

Waiting for a decisive action and a subsequent feedback from your good office.

Thanks and warm regards

Yours Faithfully

Hemant Choudhary
M- [protected]
L-23 Sector-11 Noida-201301, near metro hospital

One of kotak mahindra bank account open person told me that you just have to maintain Rs.10000 to maintain current account.
- lies started from this thing.
after that my Rs.1100 debited after maintaining Rs.10000. I contact with person who opened my account he told you have to maintain Rs.25000 to maintain account. I told him to close my account he come and taken account closing request 3 times. still account was not closed.
but on 17th December 2019 I received payment via phonepe and by mistake it will goes in Kotak account and they debit Rs.1935 of non maintaining account.
Account was not used since 1 year.
When i call customer care they told me that they only can reverse Rs.500.
i want my Rs.1935 Back because it was not my fault.

Hello, i am filling this complain for kotak credit card collection team from delhi. They are asking me pay for the credit card which i have never owned it was taken under my name providing my information. The person had left me long time back, i am unable to contact that person. The card was never been used by me.

The person name is satish and he is calling me and abusing my friends, my family and other unwanted people.

I was ready to pay 34800 to close the matter however he had made it worst and rune my reputation. His number is listed as [protected] and [protected].

When i asked for the details he denied to provide me any information, due to the phone call few people have launched fir against him and now he is apologizing with them.

Please follow on this and terminate this person or else i will again raised the fir against him.

If you want me to pay and close the matter which i actually not liable of please share the proper person from kotak bank and negotiate with me.

Regards,
Shashikant

Hello,
Complaints ID :'KMBL=[protected]'

As am requested to update my communication address through Home Branch (Thennampalayam, Tiruppur 641604) with Proof of documents and change request form but 10 days gone till now my address was not updated.
After That i Register Customer Complaints through Kotak Websites. after the bank persons called me to sent again the documents through whatsapp, i has been sent the document after one day after my complaint has closed due to whatsapp Aadhar documents was not clear. and i asked through mail i will sent to you mail for Aadhar proof but there is no response.
Conclusion : My Communication Address Change Request
Failure : As i submitted Form and Proof of Document through Home Branch What Happened? The Bank is misleading the customers time?

Thanks and Regards,
Nanthakumar S

Hi Team, My Saving Account Number- [protected]
(HITESH GOTHI) had some deduction OF RUPEES 5000rs for MAB Charges. After Discussing to my nearer branch at Malad (mumbai), they Inform me that Charges for non maintenance of minimum monthly average balance in Salary Account, which I was not aware of this thing and i am out of india so not able to access the account.
I requested you to please refund me my 5000 Rupees to my account.