Kotak Mahindra Bank Complaints & Reviews

Hello kotak bank sir, lam open account in your bank my bank account opening which proof is mistake lam apply my aadhar card no & but by mistakes pan card apply is my brother,
So tell me how to change my pan card in my account, so plz help me my account is blocked so plz help me how to change my brother pan to my pan, my english not good but i hope u
Understand what iam say.
My mobile no is [protected]

The loan was applied online & up to feb-2019 i was paying regular interest installment, due to some serious finacial problem i could not been able to repay the installments since march-2019.
In the moth of june 2019 me & my employer received an interim order issued by c. Prasanna venkatesh, sole arbitrator, chennai to deduct one third of salary & remit to kotak mahaindra bank account no.61753976 for payment of loan outstanding rs.523138.13 along with interest @36 % per annum & posted the matter for hearing at chennai.
Now the issue is that loan was taken for rs. 511682/- on 16.11.2018 & payment of interest & installment was done up to feb-2019 then how the loan increase to rs. 523138. Further i was conveyed at the time of sanction of loan that the loan is sanctioned @ roi of 10 % and no sanction letter /copy of documents was provided to me. Now the bank has got passed award of interest @36% p. A and that such huge interest is not being charged by any bank / financial institution in the country.
Further i was residing at delhi and documents was executed at delhi then why bank applied for arbitration at chennai? The only reason for that is harrasment of my self, as visiting chennai involve additional financial burden & time consuming for me & only for depriving me to put my part before the arbitrator the bank put the case for arbitration at chennai.
Now i am paying rs.23083/- (1/3’rd of my salary) per month thru my employer to kotak bank account no 61753976 since june 2019 as per order of arbitrator and as a result of payment of 1/3 salary to only one account i was not able to repay the istallment of another loan account with kotak mahindra bank.

Further after payment of monthly installment of rs.23083/- from my salary thru my employer i am in receipt of legal notice from advocate situated at ahmedabad for bouncing of following cheques-

Cheque no cheque date cheque amount loan account no.
18 23.08.19 511682 61753976
13 23.08.19 310809 61541288
Where as i have not issued cheques to kotak mahindra bank with this amount & some cheques was get signed blank by kotak mahindra bank at the time of execution of loan documents for monthly installments of my loans.
Now when i was paying 1/3’rd of my salary to kotak mahindra bank then why the bank fill the cheques with sanctioned amount & got them bounced.
Further again the cheque got bounced from ahmedabad instead of delhi. At delhi clearing facility of every bank is available & main reason to got bounced cheques at ahmedabad is only harasment & putting extra financial burden on me. Further while checking statement of my loan account online it is come to my notice an unauthorised entry of rs.281366.21 (Both debit & credit) in account 69005412 & rs.492435/- (Both debit & credit) in account 61753976 done in accounts on 31.08.2019 & no one is ready to tellme about these entries.

Further on scrutiny of my loan accounts it is come to my notice that bank is continuously charging penal interest & over due installment charges in my account, where as 1/3’rd of my salary is being credited with kotak mahindra bank account no. 6175396 every month. Further the installment is not being credited reguarly my loan account 6175396 & credited to my another loan account which is also violation of arbitrators order.
If in such manner if roi will continue to be charge @ 36 % and penal charges @750/- per month in each loan account and penal interest will continue, these loans will not be pay during my life time even after payment of my 1/3’rd salary.
I have visted at connaught place branch & loan credit cell at basant vihar delhi to reverse the penal interest/penal charges & know the present position of overdue in my loan account, so that i may regularise these loan accounts, but no response was given and i was threatened by mr. Mohit sharma (Bank collection agent) to charging more penal interet and another misuse of cheques which was got signed by me blank malafidely at the time of execution of loan documents and his behavior was very rude and use very bad lengauge.
I have made complaint to kotak mahindra bank vide my mail dated 24.09.2019 asking the bank –
Provide copy of sanction letter & loan documents
Reverse penal interest / penal charges and charge roi as per sanction terms.
Convey me the overdue amount by mail, so that loan account may be regularise & installment may be paid continuously.
If bank is not confortable with my loan, i also offered for one time settlement.
But bank did not take any action and close my complaint by saying that “ pay the dues”

Now i request your good office to take note on above and arrange for justified solution and save me from mental & financial harrasment being done by kotak mahindra bank ld.

Yours truly

I got a call from credit card marketing team offering 3 lakh credit limit 1 lakh emergency money withdrawal 1 free pvr movie ticket per month and lifetime annual charge free card. Also they mentioned it was pre approved for my CRN number, no documentation required. As this offer was good so gave my consent to activate in my name. Within 5 days i got the card, upon opening the offer letter came to know i have been scammed and got 15, 000rs credit limit, 3000rs money withdrawal, had to spend 10000rs to get free movie ticket and 499rs annual charges. When i contacted the person who offered me apologized and assured me to replace with actual initial offer, but later she turned out to be a scam agent who puts lucrative offer in front and gets consent for the same and proceeds with basic credit card and gets them into credit line. If we can count there will lakhs of customer who simply end up paying annual charges and continues. No doubt its a big scam credit card team is playing and this needs to be stopped. Will take more legal steps to stop.

Hi, i got calls that i have taken loan in 2007 by putting an address where we never lived. He has all details like my current phone number, address, etc one person called saying he is a police and gave an advocate number to call. I have never taken any loan and dont know why they called. I see other complaints in the same storyline of taking loan in 2007. Please can this matter be taken seriously as there might be other people getting similar...

Name [protected]
Email [protected]@gmail.com
I am getting so many messages to apply instant personal loan i have applied
In emergency case, i submitted all proves to mr. Seshu who called me for process through mail later a guy came for verification he said that i knock the door but no response i called my family but they said no one was came i called this guy ([protected]) to go again he said that your loan was reject.. I asked seshu he said that he will call me again but he is not lifting and not responding
Kotak mahindra bank was good in providing all things but the service was not good

[protected]. They have wrongly charged interest as well as other charges of rs 2000/- in[protected]. I requested them to reverse the charges but they not even reversed but misbehaved. I am having all statements of them for that period. Please ask them to resolve. My mobile no is [protected]
And mail id [protected]@ yahoo.com. My name is sandeep verma.

Hii m from delhi. I have spln in ur bank. [protected] my contact. Ur excutive abuse d me on my mom n threatens me for death. I need to talk to your head. I already filed police complain. I also update his senior but still he didnt replied me. N ur executive keep on calling me. Again n again. I wana knw if m unabke to fulfill the commitment of payment would u kill ur custmer. Did you gave that right to your staff.

Respected sir/madam
Due to some financial issues at power in the past I was not able to pay the pending emi of my loan with idfc bank for the same reason because( i am hospitalised and not able to take any action) it got due and a penalty of rs 10665 has been levied on my account and i am not capable to pay this much amount due the financial crisis. Please wave off this penalty as early as possible
Regards
Harish
Mob no - [protected]
Account no [protected]

Hi, i have registered complaint #1-[protected] for the fraudulent transaction on[protected] when 34996/- were deducted from my saving accounts, however, i have not received any refund or the status of my complaining so far, i always get a response that we will respond within 90 days, request you to please check on this and help in expediting the process. Thankssantosh mahalahacell no : [protected]

I am using zero balance account. They deducted 590 rs many times without sending any information. Whenever I deposited some amount then they deducted the next day but I am not get any message about this. I used axis and icici bank account also but they are decent banks. Now I plan to close my account also I plan to suggest with my all friends because most of my friends using kotak bank only. Poor service

It has happened multiple times when the bank has fraudulently deducted rs.200 for nothing and without stating any reason. It's just enough now. I asked one of my friend to transfer me rs.200 on 31-dec-2019 around 11:27am by imps as i needed the money urgently & he immediately tranfered me ₹200. I saw the notification of receiving the payment but when i logged into my kotak app account it reflects zero money there. What the # is wrong with kotak bank? It has even happened when i had thousands of rupees into my bank for consecutive 3 months and it's a salary account.

Frustrated customer of kotak mahindra bank,
Mohit garg.
Contact number:-[protected]
Email address:- [protected]@gmail.com
Bank account number:-[protected]
Ifsc code:- kkbk0005033

There is an unusual deduction of amount from my kotak 811 account of rs 3000/- for kotak group smart cash with a reference of chq/ref no: insurance 11468329. There is a telephonic conversation regarding this insurance but with out any proceedings of paper work they deducted my amount from my account. Account number : [protected] ifsc : kkbk0007451. I would expecting to resolve my issue as soon as possible

Respected sir,

I am writing this mail to bring to you notice that my kotak mahindra bank account at (Indiranagar bangalore branch). Atm bring number xxxx xxxx xxxx xxxx & crn number is 9xxxxxx0 with salary account no. 92xxxx5757 is showing transactions for which i have not transacted.

To my shock of my life. I got 2 sms on my registered mobile number ([protected]) for an total amount of rs. 26, 500/ in 3 phases...

On 20.12.2019 at 02.40pm all of a sudden i received an otp on my mobile, i was reading the message, instantly i got a new msg from bank's server that my credit card has been debited with inr 20000/- at mobikwik.com. But i did not make any transaction not even visited this site. Immediately i called helpline number to block my card, while talking with executive, i again recd another otp, but my card was blocked at that time. I downloaded the...

Today i got a package via express bees courier service allegedly from kotak mahindra bank. At the time of the recieve i didn't know about the package contents. It needs to be paid rs-299 so i paid it as the delivery boy and the courier service said that it was from kotak mahindra bank. Inside that package there was an analog watch which i didn't order or wish to receive from them. So i want that money refunded and they can take back their watch. Thanks

May I know why the bank has charged Rs.657.35 for ECS and also Rs 59 for cash deposit fees for Number of times whereas other bank does not charge for cash deposit fee in the personal account. Apart from that, I have two ECS enabled for which Rs. 500 each has to be deducted but you guys have deducted Rs.590 instead of Rs.500. I Want refund of all these charges otherwise I am going to file suit against you guys for this unprofessional and nonsense behavior or provide me clarification for these charges with supporting documents where these charges and mentioned clearly.
CRN[protected]

Hi,
I am chaitanya vinnakota taken personal loan of rs 292628 on nov 2018 and every month emi is 7742 for 48 months as tenure based on my salary. I was working with cognizant technology solutions hyderabad and due to sudden layoffs and cost cutting i lost my job on 13th sep 2019 and i was unable to pay the emi currently. Right now i am jobless and i am trying for another opportunity in other mnc. I am the person completely based on...

Mrs.Vibhavari Dabhade
CC...0229 Palava City Rio branch Dombivali, Mumbai

I am totally harassed by CC Collection department of Kotak Mahindra Bank Mumbai.Though I'm in proper touch with them by phone as well as by WhatsApp chat and showed my positive intention towards settlement only after clarification to my queries by bank which is my right to know.I never received my CC statement by mail which was addressed by me...

Our company name (Laxminarayan tradex pvt ltd), we have current a/c number[protected] with 2 saving a/c in kotak mahindra branch chawari bazar, delhi - 110006, but we are not satisfied by bank service in this branch staff vrindha, she don't behave like professional person can't do work on time and can't pick the phone even our director call her, and rudely behave all time just because we cant take any investment plan from her.
Please take action again her as soon as possible

My customer id[protected]
Kotak mahindra bank credit cards team charged me rs.4046.88 incl gst incorrectly as finance charges on 5th september 2019 on one of my credit card account. Already contacted them many times, still no response received from their end. On twitter they are giving unprofessional answers by showing attitude. These institutions are just harrassing customers these days and looting their hard earned money. This is the reality. And now the december comes to an end. I haven't received any reversal of the same.