Kotak Mahindra Bank Complaints & Reviews

I had used my kotak visa corporate card to make an online purchase of 15, 392/-
Received statement with additional 500/- + gst as limit was 15, 000/-
Further upon calling the toll free number, i was told another 500/- + gst was charged since statement was generated in over-limit.
I feel cheated and ended wasting so much time too.
Good way to make easy money from cheating people.
Ideally the transaction should have declined due to exceeded limit.

Sir kotak bank has become the most irritated mannerless banking. We'd agreed that our outstanding is pending we even asked them fr ots but they didn't even bothered to help us in clearing are accounts over due. Later on they started calling at my sisters work place her colleagues and everyone and started abusing them. N calling me n telling tu teri behan ko bazaar me bech k paise bhar. Is this the way to behave.in life would never reccomend anyone to take loans from kotak i just got a call 2 3 days back regarding same he was stating that he's advocate he told me to meet i asked him fr his address he told main aapko msg karta hu. Tu 22 lakh rs cash leke aah nahi toh teri maa behan chod dunga. I asked him sir pls behave in a proper way or else i would be forced to take legal actions against you guys. And i even said sir mera outstanding 7.5 lakh k upar nahi hai business loan ka jab paisa tha mere pass aapne settle nahi kiya abhi muje 5 months ka time chaiye i am ready to give you post dated cheque. Still he started abusing pls help. I called the manager he said sir customer care pe phone karo chutiyo jaisa dimag mat chaato bloody # bank cheap peoples a big big no to kotak #shameonyoukotak

From my savings account inr 10000 has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak.

Dear sir,
1) debited rs. 24, 999/- on dated 16/06/2019 vide pos. Citruspay. Kotak /mumbai /[protected]
2) debited rs. 4999/- on dated 16/06/2019 vide name nirmal shaha mo no [protected]
These two transation done by kotak bank from my ac vide union bank of india branch wadsa ac no [protected]
Ac holder name mangla xerox and genral store desaiganj
Plese veryfy this two transation
And remitance the same which was not done by me. Pl. Do. Needful
Thanking you sir
With regards
Nandlal maske

I've been using kotak credit card but due to some financial crisis wasn't able to pay it. The agency guys [protected]/29 were abusing me constantly and my sister they've stated her tu apne aap ko bech aur paisa bhar i even asked them i am ready to settle the amount i need some times of 4 months i am ready to give the pdc cheque but they were harassing my sister again and again and even business loan named on my dad where as me n my sister are no where involved in it they call us again n again abuse us bloody # bank is kotak we had even taken loans from many other banks almost we've closed each one of then except kotak i am begging them fr time but they aren't ready to support in anyway they say they'll send goons at my residence and at my sisters school mr uday kotak i thought you would be inspiration to many but in such way shame on you mr kotak they've already taken legal action still they're troubling us why? Just because we're common man cheap peoples

I have been getting calls from kotak bank stating loan taken by father in citi finance and this people use abusive language and they are irritating my friends from facebook and even calling at my workplace. A lady named arti seth who is totally abusive is calling and mentally harassing me for no reason when approached the bank they are not responding properly. I have even approached police but this people try to call from different numbers. I m really annoyed and frustrated with such kind o[censored]nprofessional behaviour of thr bank. Such a third class bank kotak is.

I am getting spam or promotional sms from you for the past 1 month. Its irritating. I already complaint everywhere but no one is stopping this #. I tried by sending email and call. If you want to spam others better start some worthless business don't irritate others. I already said politely but you are not worth enough for respect. If i receive again, i ll sue your company its damn sure.

My credit limit is initially 1.4l and i used 84k i paid every month mad amount without fail in the month of september they reduced my limit from 1.4l to 87k before bill generated because of that i have been charged over limit charges. I paid 9k in that month to avoid over limit charges then again he decreased thecredit limit from 87k to 84k where again i have been charged over limit charges in the month of october. I paid mad amount in that month.

Now in the month of november again they reduced my credit limit from 84k to 4k before statement generated. Now they r asking me to paid 84k in this month and now they increased my limit again from 4k to 87k, because of these i have taken huge pressure. I am not using only kotak i do use other cards my repayment will be good and my cibil also good.

This kotak bank credit card team make my life hell with tooo many calls and threatening me saying that if i wont pay in this month they will send executives to my home and will take legal actions.

My bill date is 15th of nov before my due date only they are torturing me if its less amount i wil make the payment ontime but now because of decreasing my credit limit multiple times my mad amount also 84k which i cant pay ontime.

However i am arranging funds once i will get the cash i will make the full payment and i will close the card.

Hi,

My name is anish and this is in reference to the fraud call which my wife and brother received today from [protected] and the other person said she is from kotak bank and i haven't paid 40000 rs which i have taken from them through credit card.

The person who called was talking very rubbish and she does not know how to speak with anyone, however she has full information about me and my family.

I want a call back from your side on my number to discuss this further.

Anish
[protected]

At the time of applying personal loan and before disbursement of funds and verification bankers said that only processing fee and insurance deducted from my personal loan and now one assist charge (4699) and cac charges (1000) deducted from my personal loan and i am not interested above one's kindly deactivate and refund my amount. But disbursement amount 3, 55, 699 showing. Kindly resolve

I had received a mail stating that im shortlisted for the role of operation manager from the mail id [protected]@kotakmahindrabanks.com. I was asked to send my updated resume to the rm kuldeep matta (+91 [protected]). I sent the resume and later i recieved a mail from [protected]@kotakmahindrabanks.com asking to fill a background verification form and submit it. I did as asked. I was later informed that i was shortlisted for the interview and should attend the interview at "regional office building no 5, tower b, 14th floor, dlf cyber city, gurgaon - haryana 122002. Candidate who are not able to make it to the designated venue can contact me before sunday and file their request for the telephonic interview." after few weeks i got an interview call and it was a lady who asked various questions related to banking and operations. After 2 days i recieved a message in whatsapp from kuldeep matta stating that i have been selected. I need to wait for my offer letter. I recieved the offer letter after few days which stated about the offer and about training in itm etpl through off/on campus course. When i asked about the training location and details he asked to send the acceptance of the offer letter only then he can proceed for admission for training. After acceptance he asked me to either pay rs.46000 for training or pay rs 10, 780 for the security bond for loan from the bank. The bond was for 2 years. I signed the bond and paid rs 10780. He said he applied for the loan in the bank and would get the admission letter in a week. After 2 weeks i got mail from [protected]@kotakmahindrabanks.com stating "it is to hereby inform you that we went through your background verification and the financial history with the bank, which sounds substantial over the period of time. But due to lack of low income certificate, we have released only fifty percent of the loan requested, which amount to rs.23, 000.
Kindly submit the balance amount on the discretion of your rm to complete your enrollment." kuldeep matta called and said i need to pay the amount for admission. So i paid rs.23000. He said the admission has been processed with the institute. After 2 weeks i recieved the admission letter from [protected]@kotakmahindrabanks.com without the location in it. He said there are many institutes and it can be anywhere. The institute will let me know location in the first week of october and training was dated to october 15. I was asked to pay either 5000/10000/15000 for minimum balance. When i questioned that why minimum balance has to be paid if it is a salary account he said a normal account has to be created so that i can get my training stipend and later it will be converted to salary account. So i paid rs.5000 and waited till october 10th. No news was heard niether from the bank nor him. He did not pick the call. Later on 14th he texted in whatsapp and said still full and final process is left. I recieved the mail from [protected]@kotakmahindrabanks.com stating — "your training has been scheduled by 20th of this month i. E., 20th october 2019. The details of venue and address has been mentioned in the admission letter that is ready to delivered at your place along with the necessary training attires including laptop and salary account kit. Kindly provide your current address, along with the following amount, so that we could send you the fast track courier, so that it can reach you before 17th october.
The charges are as follow:
Courier charges (Inr): 3150
Convenience charge: 750
Air fare security: 2875
Sum total: 6775
Kindly dont forget to ask the tracking number of the courier from your rm." —
I called him and ensured that i will not be paying any amount further and my training must be commenced as stated in mail. He ensured in a most convincing way. I also asked for the location then later he messaged and said it is to be held in hyderabad. Then i paid the amount of rs.6775 and waited for the courier. The courier was not sent nor he picked the called. He later gave reasons of him being busy through text and then did not pick the call. Later he said that the admission manager to whom i was sending the money was on leave without notice and is missing. I said that i can no longer wait as i have been waiting for almost 2 months during all these process. He said that i either need to wait or cancel the offer. Then he never responded to my calls nor messages for days. I said to cancel the offer and sent emails as well as messages. There were no response.
The admission managers name was ayesha khatun
. Account number: [protected]
Ifsc code: kkbk0006563
Total amount of rs 45, 555 (Security bond rs.10780+training amount rs.23000+minimum balance rs 5000+ final courier amount rs. 6775) was not refunded.
The mails from [protected]@kotakmahindrabanks.com contained signatues of madhurima sengupta as
Recruitment executive, mr. Ganesh pujari as regional recruitment head-liability. The offer letter also contained signature of the liability head.
The mails, offer letter, admission letter and his calls were quite convincing for anyone to be fooled for.
I request to refund my 45, 555 amount as soon as possible.

Recently i've applied for a kotak 811 bank account and the company people made me to complete the full kyc. Suddenly after i've received an sms from kotak with a link stating to deposit money in my account to process the full kyc. I followed the link and paid 1000 through my master card. Money was deducted from my card but not credited in kotak 811 a/c. I am attaching screenshot for your reference.
Crn :[protected]
Phone:- [protected]br...

Crn no[protected]
On 9-nov-2019, early in the morning i started getting sms that transaction of made on frg*lidscom. Total 3 transaction of rs.42161.43
That time i'm sleeping i recieved a call from kotak bank and asked me whether you doing this transaction. I said no. And they immediately told we are blocking your card contact customer care as soon as possible. After that i contacted customer care they asked me send dispute...

On july 25 2019 i got an sms from kotak

"deposit min. Rs.5000 today in kotak 811 a/c & get rs.200 amazon voucher free. Use upi to get rs.50 addnl voucher. To deposit bit. Ly/2omguuz. T&c bit. Ly/2gt3abs"

And i did everything and waited to get my reward of 250 but it never came so i complained about this on their @kotakcares twitter handle along with proof. Every day i enquire about it they will say wait wait wait it has been over a week and it is never resolved i don't think it never will
Please do something

Mere account me paise hone ke bavjud apki emi bench hoti hai or bank me jate hai to batate hai customer care se bat kro last 3mahine se problem hai mere 2 emi hai 4500+450 koi bhi ek hi pass hota hai. Or apki online payment option bhi google pay phone pay or paytm par nahi hai or na hi aap remainder me link bhejte hai or nahi apk hai bohut problems ho rahe hai or hamara cibil or bank account bhi benching se kharab ho rahe hai

My home loan account number is hf37757995. I had applied for pmay subsidy 6 months ago but is is rejected by kotak bank saying that you already owns a property in which i was staying on rent. How can they assume that if i am staying currently in a particular flat, i am the owner of that property and not hence eligible for pmay. This is nonsense. I already submitted the rent agreement copy and electricity bills to prove my concerns but they are ignoring it deliberately. The truth is they don't want customers to receive subsidy as they may lose interest on that particular subsidized amount. One of the most cheater bank in india is kotak mahindra bank.

Hi there,

I have a credit card of kotak mahindra bank. I am not able to make the payment of the due from 6 months as i lost my job. I explained the same to the collevtion agents, they r saying in any case i should pay them because i used the money. Today i received a letter from the bank to make a payment within 5 days or they will proceed with arbitration proceedings as per section 17 which was introduced in 2015. I am asking them for settlement offer but they r not offering any.

Please advise what can i do in this situation.

Comaint against
Mr palak bhojak and mr. Vishal nakrani
Sir, my name:nikunj chawla, account no :[protected]. Crn no.:[protected]. I was promised privy league account of 0 balance. I got debit card of privy league but cheque book is of kotak pro savings account and even details of my account doesnt show privy account. I did complaint regarding same 1 month ago. I got assurance from mr. Palak that account details will be corrected within 48 hours. After that minimum 7-8 times i called him. His replies are "you call me in 20 minz, i am busy". Next reply: "you call me by evening", next, :"mistake is of our staff mr. Vishal nakrani, i will correct it" next reply: "if you get charged for non maintenance of minimum balance, dont worry i will get waived off" next reply: sir, i am talking to my seniors, i will get it done."

This is going on since last 1 month. Mr. Palak is in varachha branch, surat. His phone no :[protected]. Last week i got fed up of all these excuses and requested him to please send me form for account closure. Still no follow up, no calls. I request you to please solve this matter and being so renowned bank customers do expect good service. These types of replies are not the one that solves customer problem. We were looking forward to shift our current account in your bank but honestly speaking, seeing this level of customer service i cant even think to do so. I expect positive reply from your end and request you to get account in privy league and if it cant be done then let me know, i will close the account.

I am really fed up with the daily promotional messages i receive from kotak asking me to open a kotak 811 saving account. I want to stop receiving such messages. I contacted the customer care & asked the customer care to unsubscribe my mobile number. They said me it is not possible. I asked them to give me the official mail id & they said they dont have any mail id. This is the first bank or any online service which i had gone through doesnot...

Hello my self vaibhav shah, i am holding a credit card of kotak mahindra bank, this time i was fail to make the payment on time, but i had made minimum payment toward my card but still received notice from your side, that also court notice, so it was problem that i had made payment, harrestment is being made from kotak mahindra bank i had received 3 notice with same respect regarding this, unnecessary harassment is being done.
My mobile no. Is [protected].