Kotak Mahindra Bank Complaints & Reviews

On july 25 2019 i got an sms from kotak

"deposit min. Rs.5000 today in kotak 811 a/c & get rs.200 amazon voucher free. Use upi to get rs.50 addnl voucher. To deposit bit. Ly/2omguuz. T&c bit. Ly/2gt3abs"

And i did everything and waited to get my reward of 250 but it never came so i complained about this on their @kotakcares twitter handle along with proof. Every day i enquire about it they will say wait wait wait it has been over a week and it is never resolved i don't think it never will
Please do something

Mere account me paise hone ke bavjud apki emi bench hoti hai or bank me jate hai to batate hai customer care se bat kro last 3mahine se problem hai mere 2 emi hai 4500+450 koi bhi ek hi pass hota hai. Or apki online payment option bhi google pay phone pay or paytm par nahi hai or na hi aap remainder me link bhejte hai or nahi apk hai bohut problems ho rahe hai or hamara cibil or bank account bhi benching se kharab ho rahe hai

My home loan account number is hf37757995. I had applied for pmay subsidy 6 months ago but is is rejected by kotak bank saying that you already owns a property in which i was staying on rent. How can they assume that if i am staying currently in a particular flat, i am the owner of that property and not hence eligible for pmay. This is nonsense. I already submitted the rent agreement copy and electricity bills to prove my concerns but they are ignoring it deliberately. The truth is they don't want customers to receive subsidy as they may lose interest on that particular subsidized amount. One of the most cheater bank in india is kotak mahindra bank.

Hi there,

I have a credit card of kotak mahindra bank. I am not able to make the payment of the due from 6 months as i lost my job. I explained the same to the collevtion agents, they r saying in any case i should pay them because i used the money. Today i received a letter from the bank to make a payment within 5 days or they will proceed with arbitration proceedings as per section 17 which was introduced in 2015. I am asking them for settlement offer but they r not offering any.

Please advise what can i do in this situation.

Comaint against
Mr palak bhojak and mr. Vishal nakrani
Sir, my name:nikunj chawla, account no :[protected]. Crn no.:[protected]. I was promised privy league account of 0 balance. I got debit card of privy league but cheque book is of kotak pro savings account and even details of my account doesnt show privy account. I did complaint regarding same 1 month ago. I got assurance from mr. Palak that account details will be corrected within 48 hours. After that minimum 7-8 times i called him. His replies are "you call me in 20 minz, i am busy". Next reply: "you call me by evening", next, :"mistake is of our staff mr. Vishal nakrani, i will correct it" next reply: "if you get charged for non maintenance of minimum balance, dont worry i will get waived off" next reply: sir, i am talking to my seniors, i will get it done."

This is going on since last 1 month. Mr. Palak is in varachha branch, surat. His phone no :[protected]. Last week i got fed up of all these excuses and requested him to please send me form for account closure. Still no follow up, no calls. I request you to please solve this matter and being so renowned bank customers do expect good service. These types of replies are not the one that solves customer problem. We were looking forward to shift our current account in your bank but honestly speaking, seeing this level of customer service i cant even think to do so. I expect positive reply from your end and request you to get account in privy league and if it cant be done then let me know, i will close the account.

I am really fed up with the daily promotional messages i receive from kotak asking me to open a kotak 811 saving account. I want to stop receiving such messages. I contacted the customer care & asked the customer care to unsubscribe my mobile number. They said me it is not possible. I asked them to give me the official mail id & they said they dont have any mail id. This is the first bank or any online service which i had gone through doesnot...

Hello my self vaibhav shah, i am holding a credit card of kotak mahindra bank, this time i was fail to make the payment on time, but i had made minimum payment toward my card but still received notice from your side, that also court notice, so it was problem that i had made payment, harrestment is being made from kotak mahindra bank i had received 3 notice with same respect regarding this, unnecessary harassment is being done.
My mobile no. Is [protected].

I am applying job for quicker
Company kotak mahindra bank
I am receiving call from hr. Geetha singh asking 1900 money registration fee
Teliponic interview completed
Certificate verification i am paying 6500
I am totally paying 19, 000
This time
My file is handling in
Ronith kapoor

I am paying money
In ""rishipal bank account""
Please sir
Help me sir
Ronith kapoor
[protected]

After payment not lift my call
Reply
I am not receive the kit

Just few days ago i did more than full payment of my kotak credit card and in fact my remaining balance is in -600+. And suddenly they have blocked my card and also robbed my extra money. They are big cheaters. They replied in inbox that due to internal guidelines they have deactivated it. I have a good credit score plus i have done payment of more than full amount.
They don't even have decency to return my extra money. Money doesn't grows on tree, its our hard money they are stealing. I curse them that may their flesh rot but death doesn't come to them, may they have all the food in world but remain unable to eat, may they have no generation to continue their bank. May this bank be dust, may all people spit on these robbers.

Please nobody open kotak account and don't take their credit card. They are doing fraud and i think they are also going to steal money from india and run away like vijay mallaya. You guys deserve to rot in hell.

I have been trying since 3 months to change my contact number.. I did online contact bank but system of kotak bank is so worst they didnt action my request
I have lost my card for which i have already put request and ask for new card they can't send me new card as i dont have my number updated
I have been regularly making payment of this bank but looking at there so much unprofessional service i stop making making last month for which they put so many charges which i am asking there customer care team they are not helping

It worst bank service, i would not recommend anyone to open account savind or credit or any account with this bank. Its unsafe and very unprofessional

Hi,
I have been receiving calls from advocate lakshmi stating there is a case being filed on your dad for not clearing the loan which is taken from citi finance in 2003 for 13, 000/-.
I am 10 years at the said time, i don't know how they got my number and i am devastated by their words that my father didn't clear the debt. When i spoke to my father who is disabled, he has informed me that he has cleared the debt with citi finance through agents and however didn't have the receipts now as it is more than 17 years. Since there's no correspondence from them, he thought the loan is cleared and settlement letter is not taken as there's no office to collect it from.
But now i'm getting calls from this advocate asking me to pay 14, 000/- immediately in half an hour or else threatening to follow a case and send notice.
I'm really confused on what to do and why to clear the amount when it's bank's fault for not identifying agent's fraud and they should've informed my dad within that span so that everything would've been settled then and there.
But now how can someone call their son and ask about a loan which is cleared before 15 years and ask them to clear the debt. When i am asking about the details of branch manager to whom i can speak about this, they are not providing at all.

Today an amount of rs. 1300/- has been debited from my kotak salary account with out my consent. This is really annoying. Actually i have not taken any insurance as such from kotak. I want the money deducted from my account has to be refunded to my account. This is one of the worst bank that i have ever seen in my life.

Details
Kotak group accident care
Cheque / ref no. : 10414247...

Mujhe ek call aya ki me kotak mahindra bank ki taraf se insurance agent hu caller ka naam truecaller pe abhishek bhardwaj hai usne insurance k bare me btaya but maine deny kiya ki mujhe nahi chahiye but wo bola ki sir ap confirm krwa do kyc k liye apke mail aya hoga wo mail btao to maine bola uske turant baad hi paise cut gaye account se mere 3000 inr. Mujhse usne bola ki bank ki confirmation code h wo bta do to maine btaya or paise cut gaye. Uska call is number se aya tha +[protected]. Mere mana krne k baad bhi usne policy kar di 3000 rs ki meri please take some urgent action on it. This is my hard-fought money.
Please take some urgent action.

I received a call from kotak mahindra bank for credit card payment, i was irritated for nagging me to pay, i told your agent that i have paid 1k already, and i stopped her to remind me to pay, i am already irate with my life and her reply and her attitude, i am anxious. Why do you guys have to breathe down on your customer's neck and why is she so rude, she thought its tactful, that was bloody rude, what on earth, does it mean, you have the statement you can check, then why the hell did she call. I don't care, if i don't maintain balance with your bank, at least i deserve to be treated right.

An agent from kotak bank has called me to repay the loan amount after 14 years which I took from citi finance bank. He used abusive language and told that citi finance bank is now merged with kotak bank. He also told that we have issued a warrant in your name. He tried to frighten me. He told to deposit a particular amount in 2 hours. What should I do? Please suggest.

Dear Team

This morning i received a call from a person who claimed himself as Chennai High court lawyer. His name is Babu and his contact is [protected] regarding my husband's outstanding unpaid dues to RBS . What is appalling is that the so called lawyer has contacted my face book friend list people, stating that the call receiver (who ever he called) were a co applicant of the loan and hence he was free to harass them for the loan repayment. This is quite ridiculous. How can the lawyer say such ruthless statements just to get in touch with my husband. He just crossed the limits by calling my office boss too. This further has damaged my image and peace. My husband is down with dengue and hospitalized since 6days and this ruthless so called lawyer has been defaming our names. Its been 10years we have been in same residence and not single time we have received any court notice from the bank or the lawyer. I seriously condemn this and would like to proceed legally. They can contact me on [protected]@gmail.com for any further course of action.

Hello team,

I have already informed bank through emails that my card and home loan emis will be delayed due to some personal issues.

I have attached all the details of emi and payment. I tried reaching out regional head send him multiple msgs and emails to bank officers and regional head.
I was not in india during that time, they started harrasing my parents.
When i informed him that payment will be done next month for both the months with penalties still after informing them prior they are torturing my family.

All are from pune office i would like to share the names of team, sachin raskar and ketan khopade, when i tried to contact the regional head for their inappropriate words, they started torturing more and today when i told them that payment will be done next month for pending ones with penalties, they were waiting at my house down and said they wont leave until payment is done today. Person name was prakash more, i have worked with so many banks but this is the worst bank ever i have seen. If even after raising complaints no actions are taken from the regional head or any other person from the bank.
There is no such rule in the indian government where they will torture the customers for late payment. If its there, bank should mention in their agreements.
This is a worst experienced, i have in india with kotak.

Regards,
Rehana i
Homeloan and credit card with kotak

Kotak mahindra bank book service customer ko loan ke liye sbi customer ko bhi nandi ki kotak mein account opening sab customer ko dhundhne ki baat hai kotak mahindra bank mein suit ke kotak mein account open kaarvayi nahin to dusre bank mein jaaye bank of baroda state bank bank mein jaaye sabhi customer ko nivedan hai kotak book service kotak mahindra bank office note response

I have learnt that my credit limit has been reduced to rs 22k and my minimum due is rs 56k. Last month also my credit limit was reduced. I am not satisfied with the service of the bank and since it has been identified that you are forcing me to know & hampering my credit score. I do not have money to pay and stop the collectors to harassing me. I am looking for a resolution for my complaint. I do not agree with the reduction of credit limit and i am mentally harassed by this action. Month on month the credit limit is being reduced and increasing the burden on me.

Respected sir,
I draw a attention for our kotak credit card in its card have a farud in this card, uses farud compny mobikwik.com in this site spent 25100 /-rs
Spent in my credit card but sir in this card i am spend 45000 /-rs only
But i am wrote a application for cyber cell (Complaint) and deposit same complaint copy kotak mahindra branch 1&2 no chowk n. I. T faridabad
Few days they provide new credit card but sir i did any credit card there intrest rent is very high they add principle & intrest in this credit card 75000 /-rs
Sir i am very poor not allow me but i paid 45000/-rs emi monthly in timely
Pls sent in this complaint senior mamager kotak credit card
My email :- [protected]@gmail.com pls soon reply us