Recently I've started receiving messages from KreditBee. Three, Four messages daily. I'm a person who is very much concerned about my privacy. KreditBee sending me messages for me to apply for their personal loan. I haven't registered in KreditBee for any product or service. Still, when I get these messages, made me worried that from where they are getting my personal details from. I tried reaching them through call, no response there. And I tried the customer support mail id. Their response was, they can't see me as a registered user. How come I can be a registered user when I don't sign up for their service. Fetching my personal details without my concern and spamming me is a privacy breach.
I don't want a loan or anything. If I would like to get one, I believe that it's me who must approach the lenders. Not the other way around. I want KreditBee to remove me from their potential customer list.
Please see the screenshot of messages from KreditBee I'm receiving daily multiple times like a medicine.
Sep 2, 2022
Complaint marked as Resolved
KreditBee customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2022
KreditBee Customer Care's response Dear Smrio,
We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.