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KreditBee Complaints & Reviews

2.5
Updated: Sep 8, 2025
Complaints 724
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284
Unresolved
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KreditBee reviews & complaints page 16

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M
Oct 13, 2022
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Kreditbee is calling me 4-5 times a day, sending me msgs throughout the day. Reaching out for loan. i don't want these anymore. its mental harrasment.
Dec 18, 2022
Complaint marked as Resolved 
KreditBee customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2022
KreditBee Customer Care's response
Dear Monalis,

We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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    Robince Robince
    Oct 11, 2022
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    When I was Taking loan, I applied promocode, given by kreditbee, after that 50% proceesing fee off & rest of 50% was paytm cashback after 1st EMI paid, I have already paid 2 EMI but still i have not received any cashback, Customer care not solving my problem, I contact many times but not get any solution.
    Nov 14, 2022
    Complaint marked as Resolved 
    KreditBee customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2022
    KreditBee Customer Care's response
    Dear Robince,

    We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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      nithinmkave
      from Palakkad, Kerala
      Oct 10, 2022
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      Payment not updated in kreditbee app

      An amount of 6290.72 paid through Paytm app to kreditbee not reflecting in kreditbee app. The payment was done on 09.10.2022 so far the amount got stuck with payment gateway they are holding the fund not releasing to kreditbee or refund my money...
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      Rigsang
      Oct 8, 2022
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      Address: Bangalore, Karnataka

      I have not taken any loan but still I am getting unnecessary spam calls twice a day from kreditbee. Have mailed to kreditbee for the same and got a reply that DND has been processed and won't be getting any calls but still after some days again started getting calls from different numbers of kreditbee. I request kreditbee to delete my account permanently and remove my number and stop calling me and harassing me as I am not interested in kreditbee anymore. I'm fed up of your spam calls. Stop calling me.
      Nov 13, 2022
      Complaint marked as Resolved 
      KreditBee customer support has been notified about the posted complaint.
      Verified Support
      Oct 12, 2022
      KreditBee Customer Care's response
      Dear Rigsang,

      We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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        M
        Mahesh Biswa
        Oct 7, 2022
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        Address: Finnovation Tech Solutions Private Limited, No.143 A, Second Main Road, Mahadevpura, Bengaluru - 560016
        Website: www.kreditbee.in

        Team,

        I am writing this in reference to the Loan which I took back in the month of August 2022. I was supposed to receive a 50% off on the processing fee which I did and 50% cashback to Paytm wallet after the payment of my first EMI which was made already on 01/10/2022.

        My account details are:

        Registered No.: [protected]
        D_O_B: 11/05/1989
        Email: [protected]@gmail.com

        Now, talking about my concern as I had already discussed this with one of your executives regarding the cashback I am to receive.

        1. How can you provide cash back to a paytm wallet when they are not onboarding new customers or a customer like me who is new to Paytm and completing the KYC is not allowed to use their wallet services. Please read this article from RBI (https://www.rbi.org.in/Scripts/BS_PressReleaseDisplay.aspx?prid=53405#:~:text=O... concerns%20observed%20in%20the%20bank.)

        2. Not everyone uses Paytm these days. You guys know it well. Most of them including me has now become ex-Paytm user

        3. Paytm these days is always on a downfall.

        That said, please provide me an alternative to get the remaining 50% cashback:

        1. You can reduce that amount from the upcoming EMI i.e., for November

        2. If you still want to use Paytm services then you can send me a promo code of the same amount.

        3. You can transfer to any other wallet that allows customers to fully use its services.

        4. You can transfer it directly to my bank account

        5. Or you guys decide how you would want me to avail that remaining cashback.

        Please see the attached proof showing that I am unable to activate Paytm wallet.

        Regards,
        Mahesh Biswa
        Nov 13, 2022
        Complaint marked as Resolved 
        KreditBee customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2022
        KreditBee Customer Care's response
        Dear Mahesh Biswa,

        We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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          S
          Satyam singh laskardih rakti deoghar
          Oct 7, 2022
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          Address: Laskardih Po rakti ps sarwan dict deoghar

          Account unblock sir please
          KreditBee customer support has been notified about the posted complaint.
          Sir cibil damage account unblock kar dijiye sir
          Dear Satyam,

          We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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            S
            samroy123
            Oct 7, 2022
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            Address: maharashtra

            Hello maine koi loan nahi liya hai phir bhi mujhe jabardasti bol rahe hai aapne loan liya hai aur aap ka statement cheuqe kijiye par aisa kuch huva hi nahi paise bheje hai aur apne aap paise bhi debit ho gaye hai account se
            kreditbee valone shayad account hack karke ye sab kiya hai aur abhi mujhe masseges kar rahe hai case kardunga aur perashaan kar diya hai call aur masseges karke koi to madat karo aise logo se chutkara pane main
            Nov 14, 2022
            Complaint marked as Resolved 
            KreditBee customer support has been notified about the posted complaint.
            Verified Support
            Oct 12, 2022
            KreditBee Customer Care's response
            Dear Samroy,

            We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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              Satyam singh laskardih rakti deoghar
              Oct 6, 2022
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              Address: Laskardih Po rakti ps sarwan dict deoghar

              Account locked
              KreditBee customer support has been notified about the posted complaint.
              Unblock sir
              Dear Satyam,

              We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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                A
                amitc6617
                from Aligarh, Uttar Pradesh
                Oct 6, 2022
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                Resolved

                I never logged into KreditBee, they are calling me daily with different different number to take loans,
                I am frustrated with blocking all of these,
                Please forgive me, it's getting a nightmare for me.
                My number is portected
                Nov 14, 2022
                Complaint marked as Resolved 
                KreditBee customer support has been notified about the posted complaint.
                Verified Support
                Oct 12, 2022
                KreditBee Customer Care's response
                Dear Amit,

                We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                  A
                  ajaykr1729
                  Oct 3, 2022
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                  I never logged into KreditBee, they are calling me daily with different different number to take loans,
                  I am frustrated with blocking all of these,
                  Please forgive me, it's getting a nightmare for me.
                  My number is [protected]
                  Nov 13, 2022
                  Complaint marked as Resolved 
                  KreditBee customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 12, 2022
                  KreditBee Customer Care's response
                  Dear Ajay,

                  We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                    P
                    Resolved
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                    Resolved

                    Not disbursement my loan amount

                    Address: Katra barabanki

                    Hello sir, . I m regular customer of KreditBee service... I have paid on time my all emi... But this time again I have done my loan process kredibee rejected then on time paid all emi... And no Increase my credit limit... Plz get approval my loan amount ND disbursement immediately thanku...
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                    Chetan666
                    Sep 29, 2022
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                    Resolved

                    I have uninstalled the kreditbee app and i haven't taken a loan too but i get a lot of spam messages please delete my account and unsubscribe my number and stop sending me messages
                    Nov 14, 2022
                    Complaint marked as Resolved 
                    KreditBee customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2022
                    KreditBee Customer Care's response
                    Dear Chetan,

                    We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                      K
                      Kushagra Kharbanda
                      Sep 26, 2022
                      Feb 28, 2024
                      This thread was updated on Feb 28, 2024
                      Resolved
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                      Resolved

                      I m been writing them for about 6 months and i havent heard back I want them to call me at my mobile as a previos loan which is paid is showing settled status on my cibil and affecting my credit history.
                      Mar 30, 2024
                      Complaint marked as Resolved 
                      KreditBee customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 12, 2022
                      KreditBee Customer Care's response
                      Dear Kushagra Kharbanda,

                      We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
                      Oct 13, 2022
                      Updated by Kushagra Kharbanda
                      already did email you guys please check you should have email from [protected]@gmail.com and you guys have not reverted me back since
                      Verified Support
                      Feb 28, 2024
                      KreditBee Customer Care's response
                      Dear Kushagra Kharbanda,

                      We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
                      Dear Kushagra Kharbanda,

                      We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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                        S
                        Sirisha Dara
                        Sep 22, 2022
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                        Harassment by kreditbee recovery agents

                        I have took a loan from kreditbee only 2 months duration, i have 1 successful emi 2nd emi 1800 not paid but unfortunately i lost my job and i am unable to pay my emi now, i have wrote to kreditbee but thay are keep abusing and asking to pay. Please help me out with this situation....
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                        M
                        Midhun Ceekey
                        Sep 20, 2022
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                        Resolved

                        Sir,
                        This is the letter you to inform that lot of calls and sms recieving many times in a day .Please block all alerts from creditbee by calls and sms. If i want a loan from you i will install the app and will request you to approve.otherwisw stop these alerts.
                        Nov 13, 2022
                        Complaint marked as Resolved 
                        KreditBee customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2022
                        KreditBee Customer Care's response
                        Dear Midhun Ceekey,

                        We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                          Rishavghosh13
                          Sep 20, 2022
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                          Resolved

                          I had taken a PL for Rs. 7000 and have completed the repayment for the same. However, the loan amount in CIBIL is showing incorrect. Below figures are showing in CIBIL
                          Sanctioned amount: 14, 845
                          Current balance: 6616
                          Overdue: 2317
                          Nov 14, 2022
                          Complaint marked as Resolved 
                          KreditBee customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2022
                          KreditBee Customer Care's response
                          Dear Rishav,

                          We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                            Ruchi Patnaik
                            Sep 18, 2022
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                            Resolved

                            This is absolutely unethical and rude to harass my friends and family for the EMI that I have to pay. Torturing and abusing with bad words over call is extremely bad and unlawful. A legal notice can be sent and even a case can be filed if the borrower fails to repay. how can a application steal contact details and abuse them?
                            Nov 13, 2022
                            Complaint marked as Resolved 
                            KreditBee customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2022
                            KreditBee Customer Care's response
                            Dear Ruchi Patnaik,

                            We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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                              M
                              Sep 17, 2022
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                              Resolved

                              Address: Mangal Vishwa Society Kiwale

                              I am receiving many unwanted calls daily from kreditbee. Please stop it, i dont need any loan, iam totally mad with tired with your unnecessary calls so please stop calling me. M totaly fedup
                              Nov 12, 2022
                              Complaint marked as Resolved 
                              KreditBee customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2022
                              KreditBee Customer Care's response
                              Dear Mahesh,

                              We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                                Hemang Patel1
                                Sep 15, 2022
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                                Resolved

                                Dear Support..!!!

                                I have seen that my all loans are settled and paid but there is pending amount in my credit report.

                                1) KRAZTBEE (KDBW) - 1, 373
                                2) CHOLA INVST FIN[protected], 540

                                And seen that last updated date is[protected]

                                Kindly update the details in credit bureau.

                                Please do the needful.
                                Awaiting your response
                                Dec 3, 2022
                                Complaint marked as Resolved 
                                KreditBee customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2022
                                KreditBee Customer Care's response
                                Dear Hemang Patel,

                                We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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                                  raj5667
                                  Sep 13, 2022
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                                  Resolved

                                  Rustrated with the continuous marketing messages from Kreditbee. Not sure if there is a way to control this. They are spamming my message box 2-3 times a day with the same message. I honestly don't need anything from Kreditbee except the liberation from their spamming messages. I feel pity about my own situation.
                                  Nov 17, 2022
                                  Complaint marked as Resolved 
                                  KreditBee customer support has been notified about the posted complaint.
                                  Sep 21, 2022
                                  Updated by raj5667
                                  still i received call from kredit bee, ii don't need anything from kredit bee,
                                  Verified Support
                                  Oct 12, 2022
                                  KreditBee Customer Care's response
                                  Dear Raj,

                                  We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@kreditbee.in. so that we can better serve you.
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