[Resolved] Lenovo — Lenovo Diwali offer | |||
I purchased Lenovo Laptop from flipkart. There was an offer for 2000 Rs gift voucher for the same. it was mentioned that we had to register the product in some website called 'kayako'. i tried to register but there is an issue of serial number scanned copy. i have sent the serial number photograph as was mentioned by the website. i sent it twice. but the status says that they have not received the copy of the serial number. also there was no response from the offers team when i tried to contact. why is that the company is offering such offers when actually they dont know how to help customers in submitting the required information. its a fraud by the company. I would appreciate i[censored] can assist me in registering for the offer. contact no. [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
13 Comments | |||
Comments
same problem faced by me, please also help me on number [protected]
I am facing the same issue i uploaded all the doucments on 19th of oct 2013 and still waiting for the response my ticket number is
#CHF[protected]. Lenovo is cheater and fraud company why they are not giving coupons it is only take one minute to send a mail with coupon code. Any way i am collecting all the proff and will file a case against this company fraud people fraud lenovo.
Rajesh
#CHF[protected]. Lenovo is cheater and fraud company why they are not giving coupons it is only take one minute to send a mail with coupon code. Any way i am collecting all the proff and will file a case against this company fraud people fraud lenovo.
Rajesh
I also faced the same problem. In flipkart they were showing the offer for the laptop I purchased and the same was mentioned in the invoice. But while I was registering in Leneve Diwali website, the particular part number was not present. I have all the screen shot of the offer, screen shot while I tried to register in Lenevo Diwali and also the invoice. I mailed to lenevo, they gave a ticket number but the ticket is still open. I talked a number of times with flipkart, they are just giving me dates after dates to resolve the issue but did not do anything yet. I do not know where to go for this. If anybody here want to take some legal action please let me know as I can also help with the proofs that they are cheating.
You can contact me on my mobile number [protected] or email [protected]@gmail.com
You can contact me on my mobile number [protected] or email [protected]@gmail.com
I have received e voucher but when I redeeming it showing your e voucher is not not valid. Also no response from the customer care realy very bad company and service as well...
Contact no. [protected]
Contact no. [protected]
Lenovo is a big fraud... My deatils are attached.. till now no response. Strict actions should be taken.
Details below
Please can you let me know for which ticket number I have received the below mail ?
As I have bought two laptops and have raised two tickets 24905 and 14296 which is a real mess now. Multiple Lenovo associates confirming multiple things
After multiple follow up mails for both the tickets I have received communication on mail that you are waiting for DD/online payment but when I called your help desk they mentioned they are still waiting for documents.
Moreover I have received the below mail from your mail to pay amount but I am not sure for which ticket (laptop) I need the pay the amount.
I am really frustrated now and was not excepting such a mess from LENOVO.
Details below
Please can you let me know for which ticket number I have received the below mail ?
As I have bought two laptops and have raised two tickets 24905 and 14296 which is a real mess now. Multiple Lenovo associates confirming multiple things
After multiple follow up mails for both the tickets I have received communication on mail that you are waiting for DD/online payment but when I called your help desk they mentioned they are still waiting for documents.
Moreover I have received the below mail from your mail to pay amount but I am not sure for which ticket (laptop) I need the pay the amount.
I am really frustrated now and was not excepting such a mess from LENOVO.
Lenovo is an unprofessional company and don't stick to their own defined terms. I purchased laptop from flipkart and as per their Diwali-2014 terms, all flipkart purchases were eligible for Diwali offer. But they rejected my case and said flipkart purchase is not under diwali offer. Escalating to the higher-ups is also an utter waste as they just play footbal game of passing the same e-mail to their customer care and dont bother to know further developments.
My suggestion: don't by Lenovo products.
My suggestion: don't by Lenovo products.
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lenovo customer care not helping to give e voucher and not reply of my mails from 2. nov 13
i have enclosed all information required by your team member ( As discussion on help line no.)
Select the MTN No / Part No
you have 2 option 59379987 & 59380131
My Product part no 59379862
if any clarification required please contact to me or SMS your contact no, so that communication will be clear
please use my all 3 mail id if any reply
regards
Manoj Chauhan
[protected]
request to lenovo call back or reply