Lenovo Complaints & Reviews

I HAVE PURCHASED LENOVO A706 WHITE HANDSET AND DETAILS MENTIONED BELOW. SERIAL NO. HB055PH7 IMEI NO. [protected] DATE OR PURCHASE: 26 CT 13. MY PHONE GOT SWITCHED OFF ON 16 DEC 13. I TOOK THE PHONE TO AUTHORIZED SERVICE CENTER HCL TOUCH IN FARIDABAD SEC 16, HARYANA INDIA PIN CODE 121001 ON 17 DEC 13. JOB CARD NO. IS 3513 DATED 17 DEC 13. ON TELEPHONIC ENQUIRY ABOUT THE STATUS OF THE PHONE, THE HCL REPRESENTATIVE GAVE A REPLY...

We bought 2 laptops under Diwali offers which has 4000 + 2000 INR cash back cum coupon offer. They told that there are some documents [serial no scan/invoice/Id proof]. We submitted both on dates: a. Submitted on 27 October 2013 Ticket: #UES[protected] & Redemption Request #BC25517386 b. Submitted on 10 November 2013 Ticket: #OKT[protected] & Redemption Request #CB24296107 For case a). [For Cash back of 2000 INR]...

Hiii I am Amit Lohot. ticket id JLD[protected] My mobile numbr is [protected]. I bought a laptop in diwali, I submitted all the documents which are eligible for lenovo diwali offer, but they didnt provide me coupon code. Lenovo customer care executive were not responding to any calls, I spend lot of money by calling customer care of lenovo.is lenovo a fraud company..? I am going to file the case against them in consumer court...

The following are the details of the complaint lodged with Lenovo customer care, against which no action has been taken by them: Ticket ID: XPC[protected] Department: Lenovo Diwali Offer The following was the product purchased: 1)Serial No CB24322739 2)Serial No CS00743757 and the required documents as listed below were sent multiple times, 1) Invoice copy with retailer stamp and signature 2) ID Proof (Pan Card/Aadhaar...

Hi Pahredar, I bought a Lenovo laptop on 27th October, 2013 from Mega IT Store in Koramangala, Bangalore -560095. The model number of the laptop is Lenovo G505S. The Serial number is CB24117048. Please read the summary of events now: 1) My laptop was getting overheated and could not even complete a single movie. I was shocked when the laptop was switched off automatically and I could relate to the over heating. 2) Then came...

As per the Lenovo’s advertisement I accordingly purchased online from their "The DoStore" where I had opted to avail of "Myntra.com" Gift Voucher worth Rs.4000/-agaist my Purchase of their "G400s" Laptop, But despite several phone calls, E-Mails I have still not received the Voucher and the offer deadline to trade in the Voucher expires in the Next 5 DAYS (30/11/2013). Finally today when they did send me the...

I purchased Lenovo ideapad Y510P on 5th Nov 13 with Rs 5000/- lenovo diwali coupon offer.I registered on their diwali offer website and uploaded all documents on 9 Nov 13. I emailed their support team many times but no coupon and no response till now. Purchase details: Name: N G Hari Rao Lenovo Y510P SN: YB00692177 PRODUCT ID:[protected]AAOEM Purchased online from: TTL Infotec Pvt Ltd Krishna Bhavan, Plot No 7...

Hi, I purchased a new Lenovo smartphone P770 through Tradus, I was not able to switch on the mobile initially, then I charged the mobile for several hours though it was not completely charged and battery discharged with in an hour or two. When I called customer care they asked me to upload my invoice to get "ANY" information. After I uploaded it i got only service center address and not any information about my problem. This...

Sir, I have brought a Lenovo Tab A 3000 on the 23rd October 2013, from a shop in Cochin for Rs.14800.00. It stopped working on the 7th November 2013. Since Lenovo have only service centers in Cochin and the don't have any customer support in Kerala ( they have it only through call centers in Bangalore ), I had to take it to a service center. I've given it to one of their service Center called Hi Tech Info Service, Cochin and...

Please see the given below mail extracts from series of communication. Lenovo Diwali To Me Nov 2 [protected]@yahoo.com, Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that...

hii i am ashish ranjan before 9 months i bought new lenovo laptop from showroom.but in between 9 months only 2 month maximam i used my laptop properly. every second day a new problem arises in the laptop. i faced problem in my laptop like window problem, motherboard problem, sound problem, speaker problem, touchpadd problm. for that i contact with the customer care they told me we will help you.but they took more then 3 weeks to solve...

Dear Sir, I had purchased Lenovo Laptop during Diwali offer season and I have the bills and advertisement mentioning the offer details. I have also registered online as per Lenovo process and got a confirmation ticket number and i have also get redemtion code but code is invalid. However for last 20 days I have not got any update from customer care. All I get is an automated mail from customer care and no response. I never knew Lenovo would...

Dear Sir, I had purchased Lenovo Laptop during Diwali offer season and I have the bills and advertisement mentioning the offer details. I have also registered online as per Lenovo process and got a confirmation ticket number. However for last 3 weeks I have not got any update from customer care neither any response to below emails. All I get is an automated mail from customer care and no response. I never knew Lenovo would cheat consumers...

sir, I have purchased LENOVO G 510 laptop for Rs. 41900/- at IT Mall, Diamond tower, khairatabad, Hyderabad on 12 oct 2013.On that day retailer promissed me that i will receive gift voucher worth 2000 to 10000 from LENOVO Company as soon as i registered my product ONLINE. As told by the retailer i registered my product online and received a message from LENOVO stating that "Thank you for contacting Lenovo India Registration Team....

Dear Concern, We have followup with lenovo customer care from the last 1 1/2 half month still my complaint is pending. below is the reference mail... Regards, Ganesh Kadam Dear Ganesh, Thank you for all the information. We apologies for the long time you have to wait to resolve the issue. We will go ahead and do high level escalation regarding with this case and inform to handle the case on high priority...

Hi, my issues are pending since April 2013 and its 21st Oct 2013 as of today but my parts are yet to be replaced.Please help me.Its been such a very long time.I dont know if they are waiting for my warratny to expire.Waiting for the parts to get replaced since april means a lot.six months indeed means a lot.I hope you take a very serious note of my complaint and take the neccessary action against them. my service request number is : [protected]....

I purchased Lenovo Laptop from flipkart. There was an offer for 2000 Rs gift voucher for the same. it was mentioned that we had to register the product in some website called 'kayako'. i tried to register but there is an issue of serial number scanned copy. i have sent the serial number photograph as was mentioned by the website. i sent it twice. but the status says that they have not received the copy of the serial number. also...

Worst Service center in India: SO Number: [protected]:
I brought a laptop lenovo G560, recently I got a problem in keyboard and Fan(internal device) I complained on 13/sep/2013 SO no: [protected], after this service engineer came on 18/sep/2013 and he replaced keyboard but fan is not repaired, I asked about the fan he said it, now I am not brought fan it will take few days, and some other engineer will come and repair it,
I waited...

I want to complaint about the service being given to me for my under warranty Lenovo Tablet. I launched a request with Lenovo Care (#[protected] to resolve the H/W issue. But its almost 2 months and they don't have the required parts to repair it. So how long a customer is supposed to wait to getback the tablet in working condtion. And why they are selling such products which can't be repaired in two months. Atleast they...

myself ranjit kumar singh ... mail ... [protected]@gmail.com...SERIAL NO. WB08146315, MODEL G580, SO NO. [protected]...keyboard nd touchpad were changed by the lenovo engineer on 5/09/13...but after some days ...the cursor somtimes doesnt respond ...it has occured many times ...so i would like to have a review at my complain no. [protected]...also there is problem in battery .. it isnt wrking properly ... its backup is very very less ......