| Address: Lenskart F-4 & 5, Vikas Marg, Vijay Block, Block E, Laxmi Nagar, New Delhi, Delhi 110092 |
Hello
Myself Neeraj Batra, visited Lenskart Outlet in Laxmi Nagar, Delhi (F-4 & 5, Vikas Marg, Vijay Block, Block E, Laxmi Nagar, New Delhi, Delhi 110092) on 25th SEP 2022 and ordered Specs for myself and mother worth 15K.
After finishing the ordering formalities, I was told to pay full amount (15K) which I did and i was asked that I would get the product delivered at my residence by 6th OCT 2022.
Today is 11th OCT, and Lenskart has no idea by when they will deliver it and just saying we will try to deliver as soon as possible.
Need help in this matter else despite paying well in advance and waiting for specs to be delivered and getting no hope despite making several reminders to Lenskart Team
Regards
Neeraj Batra
[protected]
Nov 13, 2022
Complaint marked as Resolved Verified Support
Oct 13, 2022
Lenskart Customer Care's response Hi Neeraj, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience
