Submit a Complaint
Other
Lenskart

[Resolved]  Lenskart — Prescription eye glasses

I purchase ray ban frames with prescription lenses from lenskart dum dum road kolkata in Jul 2020. In the month of Aug 2020 i had problems with the frame and the same was deposited back with Lenskart dum dum on 26 Aug 2020. Since then I have been seeking update from the shop but no update is forthcoming so it's been more than month and half that I am without my prescription glasses. Please resolve my issues at the earliest.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related Lenskart reviews

[Resolved]Lenskart - Refund not provided[Resolved]Lenskart - Complaint Regarding Incorrect Prescription and Missing Product - Demand for Refund[Resolved]Lenskart - Eyeglasses - specs vision not clear. Power of eyetest and specs mismatch[Resolved]Lenskart - Invoice is not Provided[Resolved]Lenskart - Warranty claim1
View all 1644 Lenskart Reviews

Comments

Dear Neesha, we sincerely apologize for the bad experience that you had to go through. This is never intended from our end. Kindly share your order details on [protected]@lenskart.in for better assistance.
Reply
Dear Neesha, we sincerely apologize for the bad experience that you had to go through. This is never intended from our end. Kindly share your order details on [protected]@lenskart.in for better assistance.
Reply
We are really sorry to know that we were not able to live up to your expectations. Please be assured that we are here to serve you and we'll strive our best to do so. We'd request you to share your order details so that we can look into it.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1644
    Pending
    238
    Resolved
    1208
    View all 1644 Lenskart reviews & complaints
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information