Lenskart — Refund of a product

I have made a return of a partial product on, 3rd oct 21 for which a refund should be made My order Id is [protected]
The lenskart team is making fool out of me..they are saying to wait for 24-48 hours and I have waited more then that but my refund was never initiated..this app is a fraud I'm really disappointed and heartbroken..don't make fake promises if you can't make it right lenskart ..I want a necessary action to be taken against such
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Hi There! Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible.
Hi There! Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com. We will get back to you as soon as possible
ArchanaP31's [Complaint's author] reply, Oct 12, 2021
Order Id-1250728160
Contact number- 7636890246
You are doing nothing but giving false information regarding the refund..you are holding back my own money
Hi Dharmender! We will definitely help you in this matter. We are currently reviewing your account information and be assured we will try our best to answer all your questions. We will be contacting you at the earliest. Thank you.

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