Lenskart Complaints & Reviews

Product is Returend without asking me & now they talking very rudely & say it can delivered. I want to file complaint against this fraud company...

Hard lesson learnt after getting betrayed by Lenskart do no go for online always trust local vendors Chasmawala's for service and products.

while buying i was told that Pro Titanium frames are the strongest, Flexible & Lightest best frames from Lenskart and I paid for that 13 thousand Rupees.
after 1 year and 10 days the Titanium frame got broken in normal use ???

Lenskart store people and online service...

Tested on 19th Nov
Order Id: [protected] ; ordered on 6th Nov

I am a gold member of Lenskart and ordered a pair of John Jacob Glasses . On testing it in Store premises in Bangalore, Kammanahalli, the lens and the fit of the frame were both defective. The lens was providing dual vision with red marks and the frame was falling off (no fit).
On stating the same there was no rectification action taken, additionally...

Lenskart lenses are made of very inferior quality and they are very scratch prone...I will never recommend this brand even if they give me the products for 90% discount...Within few months o[censored]sage it is having much much more scratches then my old 10 years lenses...simply pathetic quality

[protected]...

Lenksart canceled all my order & saying that as per your request the order is cancelled. Wtf? I didnt cancel order, need help....

Dear Sir / Madam

My wife has visited lenskart store on 10th November 2021 in Bhayandar West for purchasing Bausch & Lomb lens. She selected a lens and placed an order for which payment of Rs. 1, 454/- was made. Screenshot attached for your reference. However, since the lens was not in the stock, order was not placed. Store executive whose name was Mandakini contacted lenskart support and have asked them to refund the amount....

Today I visited the lens kart showroom located at 3b2 Mohali...wanted to buy a computer glass for my husband...and asked for an assistance in choosing not received a response even after waiting for 15 mins...then also asked that we want to go for eye test so as to be precise as we wanted to avail the one on one free offer...the salesboy did not tell us that we need to book an appointment and we kept sitting in the store for atleast 10-15...

Today I visited Chennai camp road lenskart to buy frame for my 2.5 year kid. They kept Blue Laser light without any attention and also reachable to kids easily. It looks like a pen and not mentioned as laser light visibly. My kid taken it and flashed it to his eyes. Suddenly we realised its not a pen and acted immediately but he got his eyes exposed for sometime. Really feeling very bad for visiting lenskart. That store have separate rack...

I have ordered glasses in Lenskart Showroom situated in Vidyanagar Colony at Kothagudem (Pin:507101) on 24th October 2021 for which I paid the total amount of Rs.13, 553/- and the Showroom Incharge, Mr.K.Anil informed that my Glasses will be delivered with 5 to 6 days and he will inform me over phone as soon as the glasses arrives.
I have waited for 10 days, but the glasses were not delivered nor there was any communication from the...

Lenskart products are of no use. I had booked my frame order online on 22nd october with power antiglare lenses but they send me frame without frame. After so many calls they are not giving proper solution and demanding more money if I want to add power in my frame.
Earlier I returned the frame to lens kart because frame was of bad quality.

Don't buy any products from Lenskart....

I had bought two frames from lenskart store palampur district Kangra H.p . I received these after seven days . But one of the frame was not comfortable, then I go to the store again for exchange it but very firstly they refused to exchange at lenskart Store palampur. Then I asked to explain why not. At last he said to choose another frame. I choosed the frame then he said it is not available, I feel very disappointed if the product is not...

I have already visited their store but they clearly refused to repair my broken frame. As it was already in warranty period still I was ready to pay them just to get it repaired. But they refused to repair my broken frame. All the promises & commitment they did at the time of buying ws turned into dust.
Feeling very helpless and dissapointed I already made classes to them still no help....

I have ordered 3 computer glasses including frames from lenskart, from lenskart android app. Vide order number [protected] on 16th August 2021, other one order number [protected] on 24th August 2021 and third one, order number [protected] on 24th August 2021. These all are computer glasses i.e. “BLU BLOCK ANTI GLARE” lenses as mentioned in the order details, and this is what I have received. Further these people claim it to be “SCRATCH...

I have returned a specs for claiming warranty, the product has been picked up 11 days ago . Also it has reached lenskart warehouse, but then also after calling daily for placing exchange order, they are not placing it . sometimes they say they have error in store credit, sometimes technical issue and other times gift voucher not generated
ORDER ID :- [protected]...

I ordered 2 glasses from lenskart on 3rd October of price 6868 . After a while I cancelled the order and i got message that amount will be reflected on my account within 7-10 days . But now its been almost more than 25 days I haven’t not received refund yet . I tried many time to contact lenskart service and evertime i got a different answer regarding my refund . Worst experience with the lenskart....

Hlw this regarding the services commitment by lenskart sells person before purchasing the product.I purchased two no' specs of John Jacobs from the lenskart offline store from vr mall chennai in Nov 2019, it's costs me around 9768 inr.That time the sells person commit me that in future you will get any issues regarding the lenses or frame related you will be resolved by the lenkart allover store in india or incase of power change the lenskart...

I purchased a product from lenskart, but i returned the product back after receiving it as i am not satisfied with the product, they initiated the refund and said that the amount will be credited within 5-7 working days, but the amount hasn't been credited to account even after 2 months.
bank reference id:[protected]...

I'm very disappointed with the lenskart service. I want to cancel my order and refund....

We have placed an order [protected] costed us Rs3598.
We have received an SMS "Order delivered" . But we didn't receive the parcel and we suspect parcel was delivered to wrong address.

Please assist in refund the money....

I want to buy a glass from LensKart showroom which is located in beach road few people were inside so they told me to wait outside it was very hot outside so I asked the salesman to take my wife inside as it was very hot outside he told me after
two people come outside you can get inside meanwhile there came one lady and the boy they went directly inside and this guy don't said anything and at that time to other guys came out outside...