LG Electronics Complaints & Reviews

I have purchased a Lg oled tv 55 inch on 19/01/2017 as it got unknown problem suddenly on 20/04/2017 as i complained to Lg customer care as Service Engineer visited but he unknown regarding tv he was not able to diagnosis the issue kindly find the attachment of Tv Invoice & Letter Regarding Tv all details Please i am looking after for Refund lg is very worst Brand of World

I bought a lg split a/c 1.5 ton on 7th april 2017 from (Bansal electrovision pvt. Ltd. Gurgaon). After one month ac has started problem. I filed a complaint with customer care on 8/5/2017 (Complaint no. – rnp[protected]. A technician came and checked and remarked as pcb problem. After that he said that your a/c will be changed. I mailed them also regarding this. Now it has been 15 days, i haven't get any service or replacement. It is the worst ever service i've seen.

I have purchased Google Nexus 5X 16GB on 13th Dec 2015 with extended warrantee of 6 months. Now my handed is completely dead. For repairing purpose I was visited LG mobile Service Centre Sakinaka Mumbai but these people was not ready to accept my mobile because of motherboard issue and told me to contact Mr Saurabh on [protected], but when I spoke with mr. Saurabh after 10 days he told me to wait for another 15 days as he do not have spare parts of my handset.
I request you to resolve my query as soon as possible

manish
[protected]

I anirudha saha chowdhury purchased adouble door refrigerator from capital electronics -madhyam gram, kolkata
which is a defect one and i am asking for my money back or replacement but capital electronics personnel misbehaving with me and my wife and lg company rather than replacing making excuse for servicing, my coplain is why i will take serving of for newly purchased refrigertaor which is just 2 month old.

I wany my money back.

Please help me getting my money of 27500/ back with penalty for loss occured to me during this 2 months . As all food item rotten for refrigertaor defect.

Regards
anirudha saha chowdhury
[protected]

I have purchased lg dual inverter ac from lg showroom yesterday 1.5 to 18npxa bill no[protected].
Today engineer from sahu lucknow has come for installation but for extra copper pipe and outdoor stand they are changing more than the market and when we are saying that we will provide you the extra pipe and stand locally the are not agreeing on this.
This is rediculas and lg should look upon and act urgently because this is a very bad patch on your company image where your engineers are behaving like thieves.

Dear Sir/Mam,

I had a purchased LG TFT Monitor on 11 Jan 2017. After one year it have black dark line in display. I had register my complain on 24 April 2017.complain no is RNP[protected] next day technical service executive Mr. Deepak Sharma Mob No. [protected] contacted to me and said that your TFT display panel will come with in a week and he had closed my complain.
But when i call him on 13 May 2017 he said he is out of station and gave me another mobile No. to talk above subject.
When I Called that no ([protected] Mr. Vivek Uniyal) Mr. Uniyal said this display is out of stock and he will confirm to me on 15 May 2017.but now its approx 1 month have been passed nobody contact for above subject.
LG is a world's leading and growing company and also celebrating 20 years of love and trust but customer technical support department are busy in making fool to customers. its absolutely shows cheating behavior of LG's technical support staff/agencies.
So I am again request to you Kindly replace my TFT monitor now.

Thanks & Regards
AMIT TEJYAN

I am anesteemed user of lg products having air conditioner front loading washing machine and areferigerator lg-ref-ff-559l-grb652yls-plat silver with water dispenser on[protected]. For the last few months cooling is not that effectivesometimes ice formation is also not there in the freezer. So many complaints have been lodged but no out come jodhpur based service centre is preesurising us to leave refrigerator at service centre. It is very difficult to send this much big refrigerator as our residence is also on the first floor. We request you to please look into the matter and ask service centre people to give service, otherwise i will think of purchasing lg appliances in future. With regards.

Mukesh kumar saxena
25b7chopasani housing board jodhpur, rajasthanmob [protected]

I had purchased a double door lg regrigerator on 26th feb '2017 which is defect one. And i dont service i want my money back or replacement as i purchased it from capital electronics madhyamgram, kolkata. The refrigertaor is of worst quality and defect one many time service person came and we complain also but not hearing our words. If dont get my money back or replacement than i will consumer sace against lg company for cheating with such defect refrigerator.
I will file consumer case in consumer form for chating and want my money back with full loss of my money for food/ vegetable item alll those rotten. Due to refrigertaor defect.
My name is anirudha saha chowdhury
my no. [protected]

I own an LG NEXUS 5×. Due to the Boot Loop hardware issue, which had happend on 22nd of April 2017, I had given my phone to the authorised service central for repair. They had promised to solve my issue within 7 days of time. I had called after 7 days and they asked me to wait for another 7 days. But even after several days from the promised date, I had not received the motherboard and no improvement. They are saying that phone parts are not available and are waiting.In most of the country due to this problem LG is refunding but here they are saying that they will replace the motherboard and it will fix.But parts are not available.This is causing me a lot of stress and i am waiting for the past one month for this to get solved .My phone was purchased in Nov 2015 and was well within 18 months extended warranty period. This is important and I need the solution to it at the earliest or I would be forced to file a complaint in the consumer court.

My refrigerator was making a lot of noise for few days and cooling was reduced too. I had placed a complaint for repair of the same with LG Customer care through their toll free number on 10th may. The technician visited our house on 11th may and said that a part of the refrigerator has to be replaced. He placed the order for the same in front of me. My refrigerator stopped working after he left and till today nobody turned up at my place to replace the faulty part. The numerous calls to the toll free number cannot give me any assurance as to when my refrigerator will be repaired. It's almost a week without refrigerator at my place and I have no clue when my refrigerator will be up n running. The pathetic and abysmal after sales service of LG disappoints me. Hence I shall refrain from buying any LG products and will advise my friends and family members from buying any.

I have purchased Nexus 5X in December 2015 after first release in India. The device was was was working perfectly but it got in to boot loop yesterday. I did factory reset in recovery mode, wipe cach memory and tried - but no luck. I have approached the LG service center in Chennai and they checked it and informed that its a motherboard issue. They told there is no motherboard available for Nexus 5X as the product is stopped by LG. I have spent 32500 INR for the phone and its not fair to ignore the customer just because LG stopped production. Kindly replace the motherboard or do the refund.

Regards,
Prasoon
+91 [protected]

I bought the LG 32 in LED TV (Model: 32LB563B) 2 years back through Flipkart. Few weeks back, all of a sudden three white spots of one rupee size started appearing vertically at the left most side of the TV.

I googled about it and found some forum that discussed exactly the same problem that I was facing. Looks like it is a common problem in LB series of LG TV that introduced a new technology. Some glass type material covering...

Our LG washing machine is not working for more than 6 months and we are going on complaining on the toll free number and we are been providing with a mobile no to be contacted [protected].And when we are giving call to this no the fellow is playing with us telling everyday that on the very next day our person will visit. We don't understand actually what your company fellows are doing and what kind of service customer will expect from your company. So please arrange to give us a reply whether we will get service from you actually or we will throw the washing machine giving a full stop. Last time when We complained online, one of your fellow came and took the photograph. So don't do this type of scenes this time. We are really fed up of your people.

I bought 42; lg smart tv 2 yeras ago. Just after one year its backlight board gone and i fixed it for 10000 inr and they ask to take insurance and. Ow its hdmi connectors are not working,, with in two and half years of time given that much trouble, now i m thinking you installing bad quality materials to push your customer to take your dodgy insurance. When i live in uk i bought a lg tv and which works brilliant for 7 yeras with out any complaints. Now im not gonna buy any of your product from india. Its really terrible.

We have facing lof of problem, my LG LED TV Model No. 700tv is not working last 15 days. I call to compained his customer care no.[protected] but no body give reply to us and I also compained our surat local customer care department, but he will give reply we have no part for this model. Every time he call part will be received after 2 to 3 day. But he hasn't give any solution. So please register my compaint and do needful at earliest.

Thanks and Regards.

Rajesh Dalal
[protected]
Surat

We have placed the order through gem - vide. Sanction no.: gems34863-5 sanction date:[protected] to gem/2016/s/l g
Electronics india private limited/472 for 2.0tr inverter ac (Lg) js-q24auxa - 01 no., accordingly the amount for said ac rs.47, 490.00 has been blocked, in spite of telephonic contact to said agency for several time they couldn't able to supply and giving causal reply that due to march end we couldn't you supply.
Ours is the central government institute (Jawahar navodaya vidyalaya, washim), as per our budget sanction we had placed the order and booked the same during the financial year 2016-17.
After passing about one and half the said company is simply reply that we cannot supply.
Kindly look into matter and sort the issue

Principal,
Jnv, washim (M. S.)
Contact[protected]

I made a complaint on my LG LCD TV not working properly. LG Customer care assigned a third party service center name Suresh Electronics, Gandhi road, Alwarthirunagar which is a fraud company. These guys took my TV and charged rs3800 and gave 6 months warranty. I thought it is LG Service center operation. Later again my TV not working in a month and when I contact them, they lethargically says again you have to pay.. This is another issue which cannot be seen.. I complaint the same to LG customer care and sent many mails to which they haven't responded nor taken any action. One day they allocated a service engineer and that guy tried to investigate the issue but left half way and escaped. Cheated guys.. Please don't ever buy any LG product because service is worst.

I have compliant regarding refrigerator but i am not satisfied with the services provided by your service engineer at mohali location because again light is not work properly of refrigerator i have complaint more than for 3 times so i want that my problem solve immediately and as soon as possible (My refrigerator model is gl-285feg5/2011) as i don't understand that lg is the big brand but service is not good and poor service.
I want an immediate action as my problem is still not solve i have call your service provide again and again. I want new service engineer for my complaint and complaint is still pending for 15 days
As i am not satisfied with your services by service engineer so i want to change part to be replaced again but now with another service engineer.

Myself, tanmoy mukhopadhyay is an unfortunate owner of a lg air conditioning machine. Actually i was a loyal customer of lg electronics with so many lg products in my belt for years together. Till now i was reasonably satisfied with the lg service until this nightmare taken place. I am complaining for my ac for around past 2 months (Please refer complaint no rnp[protected] but till date it could not be serviced in a proper manner and fashion and as a result of the same we are facing huge problem in this hot summer. Along with the lg customer care, i had taken up the matter with your local authorities and representatives n number of times, but all in vain.
At the one hand they are counting me as a "loyal customer" on the eve of their completion of 20 years in india and sending me emailers, and at the same time continuously denying the required service, even if i am covered under the amc scheme. Its bit surprising!!!
May i urge you that if you can do something about it.
Thanks
Tanmoy mukhopadhyay
68/24, h p dutta lane,
Golf gardens,
Kolkata — 700033
[protected]

Complaint was lodged on 11.05.2017 on toll-free no. [protected]. Technician came on 12.05.17. As per him, there is a hole in deep freezer which leads to gas leakage and he told that it is a mishandling case. I want to tell you that i am a student living in rented house. I do not use it much. If it is a mishandling case than it was done by the shopkeeper during transportation. Sir request you to kindly help me to repair freeze as it is under warranty.
Thank you.