LG Electronics Complaints & Reviews

I had purchased an lg tv (Lg uhd led 43uf770t) from vijay sales last year on 01/02/2016. However tv's motherboard had to be replaced on 27/05/2016 after just 4 months. That was covered under warranty. After this, on 28/02/2017, tv stopped working and the motherboard had to be replaced once again. This time it was not covered under warranty so as per lg engineer who had visited cost of replacement is rs. 10, 629 which i refused to pay as replaced...

Hello,

Below is the detail:

In dec 2016, my friend (Rajesh verma) approached to lg service center of haldwani to repair my lg g-4 handset (Registered emai:[protected]@yahoo.in).
(Registered office:h-12u/1, durga city center haldwani, nainital
Phone : [protected], [protected]).
The phone was not booting up and sw was hanged.
They asked for my bill which i sent them by mail as i am physically...

Sir
I had called the lg customer care on [protected] on 15.4.17 and lodged complaint that my AC was not working or cooling.I asked for ticket number of complaint but it wasn't given and on 18.4.17 an engineer aman shrivastav came along with another man from universal services, daryaganj, Delhi.mobile no. Of aman is [protected] and he charged RS 3700 for gas filling, welding and servicing. But from the same night AC stopped cooling and...

I brought lg smart tv and main board stopped working withi 18 month and now they are asking for money to repair. Such big name but produce many defective products which stop working in less that 2 years. Funny customer care and cco guys are not professional too, if any lg guys read this then call me on [protected] for more details.

Request you please have a look and fix this soon as possible else i ha r to post this post to...

I have purchased LG refrigerator on 26th Sep-16 model no- LG REF FF255L GL- Q282SGSR.EGSZEBN2S from CROMA Sec-22- Chandigarh with invoice no- SLF02A[protected].

I got a problematic product as since last 6 months it has been repaired more than 4 times.
Compressor has been changed by LG still i am facing cooling issues. Every month i am lodging complaint to the service center.
no doubt LG customer care people are...

I purchased an lg refridgerator with model code: b772gsph and item description lg ref gr-b772gsph. Asvqebn from snehanjali retail pvt ltd, malad west. I have the original bill (Voucher no: ord5143725 dated 03/05/2014)
The mrp of this fridge was around 70k

I raised a complaint for repair as the fridge stopped working in 2.5 years and lg said they dont have spare parts (Paper heater is the part)

I was told...

Complaint registration number : rnp[protected]Thru [protected])
Date of registration: 24th april 2017
Product: lg split ac
Said complaint was registered on 24th april 2017 vide rnp[protected].
25th of april 2017: received a call from mr. Mehdi introducing him self as service engineer at about 1330 hours to which i requested him to visit my place after 1800 hours for which he accepted.in between 1800 to 2000...

Respected Sir,
This is to bring you notice that lg refrigerator 360ltrs double door model no. GL- T402HPZM. is getting cooled even after setting it to the lowest temprature. After complaining to call centre the service men which was sent is not able to find the problem. He said he will contact us after 24hrs but no call has come since 3 day we wait. After complaining a complain on your email site nor any of your representative is...

I bought 2 LG AC products for my house. I called up customer care for installation and they assigned S P Associates Hyderabad (RNP:[protected]. The installation folks came last Saturday and told that they need to get more tools to do the installation and left. They have not come back to install. Phone calls made to the service center allocated to me by LG - S P Associates (Ph No: [protected]) goes unanswered. I do not know what to do with...

I was calling because my grandfathers phone won't charge and the person Jake ID #410195 was terrible! I needed to use the warranty still on his phone because he needs a way of commutation and Jake was absolutely helpless and seemed he couldn't care less about the situation. I asked to speak to a manger or supervisor but he kept telling me no. Awful experience to say the least! When we do get him a new phone I am sure it will not be an LG...

Respected sir,
This is to bring to your notice that lg refirgerator 230ltrs double door which was bought around 7 yrs back malfunctions... I. E. It doesn't cool. The main problem is that the complaints had been lodged with the lg customer care few years back and even the respective mechanic makes a visit... But niether of them had been able to solve the problem... The problem is fixed up for time being say for a month or a two......

No proper response on complaints.. We have called 4 to 5 times customer care...but no proper response. We have put complaint through mail also... No reply for mail also... This cause lots of pressure in us... Their sales person and website are not having clear idea of the product... Totally dnt waste ur money on LG products... Last 3 months I m in great pressure... wasted 50k.....

I did not get the problem resolved till now.

Please resolve my problem.
I am fighting with LG from last 50 days to resolve my problem.
Due huge sound coming from indoor unit, I requested to resolve issue. My product purchsed just two months back.
LG hyderabad region heads Mr. Kishore [[protected] ] and technical head Mr.Rajesh are involved in the issue.
After check Rajesh confirmed that the product...

Bought lg 22 inches from vijay sales in may 2015. June 2016 the motherboard spoilt immediately after warranty. When contacted customer care. The service engineer said motherboard will cost me 3500/- and if i get it done personally from him wl cost me 3000/-. Dint get it. Now when i contacted customer care they sent the same person who is charging 4600/- for the same motherboard. For the product i bought for 11000 have to spend 5000/- more....

I called customer care to register a complaint about LG washing machine. I was told that someone from LG will visit my place to check the issue. Next evening someone came who didn't had any knowledge about the washing machine, and in the end he told that they have to take it to service center and it'll cost around 10000. But nobody turned up next day, and after calling up customer care again, I found out that they didn't send anybody. The...

I had registered complaint in lg for microwave, the engineer visited and told us that he will get the part and repair our product, we tried to contact him, but no use. Now we called customer service they said we have to pay visiting charge again. Every time i called up their customer service, new person picks up and I have to tell entire thing again. It happened 5 to 6 times. And tbey are not ready to solve the issue....

My family has been customers of LG for years. We purchase all LG brand products. Until this point I believed LG was a company that stand for honesty and integrity. My washing machine malfunctioned in March. I contacted LG since the product was only 2 years old with a 10 year warranty. LG instructed me to contact their authorized service center, which I did. The service center took a week to come out. Once they came out I was then informed...

My mobile phone is not getting ON sicnce 5/4/2017.
I shared the complaint to LG service center Saki naka on 8th April, they said that "LG Nexus 5X has motherboard problem. we will will let u know if the motherboard will be availble to us.". They have not done anything as of now.
Registered and submitted my phone on 29th April. Its one month now....

Purchased an a/c model js-q18spxd split a/c dual invertor on 10-apr-2017. People who had come to install did not have either id-cards or were in uniform. So dont know whether they belonged to lg service centre or not. No demo given till date. They were not knowing how to set timer. We registered a complaint, but till date no one attended. Next please see the electric bills. From 44 units it has jumped to 286 units in the first month itself....

I have purchased lg 282sgsr freeze on 6.7.2016. Till that date my freeze not working proper;y.. I have complaint many times but engineer came and closed my complains by fake reason. Mr dinesh patel who is head of service cnete at ahmedabad is not resonding and diverting my complain to avoid service. Compressure once changed by compny but than also preoduct not working. I have paid 20300 rupee but in few montth i m tired and fristaet by lg...