LG Electronics Complaints & Reviews

Front load 5.5 kg fully automatic washing machine purchased from khosla electronics from nager bazar in 2011, complaint lodge on 25/03/17, compliant number rnp[protected]. Service engineer verbally said estimate budget would be below rs 7000 & need pick up to workshop. They have picked up it from home & after 3 days, they informed estimated budget would be rs 10000. I requested to send the written estimated budget via e-mail, but still now...

Sir i have purchased lg split ac in rs 50500/- from vip marketing, 3&4 mci plaza, civil lines bareilly-243001 on 03/04/2017
Tin no-[protected] wef 01/03/2005. Cash memo has been given to me. During payment i gave him my debit card for swipe but was denied to accept and told me for cash or cheque. At that time i have 5000/-rs gave him cash and cheque 45500/- rs.
My cheque was dishonoured and deducted 575 rs from my account. I...

I bought an LG window AC and was told it will get installed within 2 days from delivery. Its going to be 2 days shortly I have not been contacted by anyone from LG. I have been trying to get in touch with LG customer care (online email and phone) but getting no response. Finally when I was able to make contact I was given numbers of their service centers and was left upto me to arrange getting the installation done. I have been calling the...

Dear sir,
We are complaining regularly but no any tech visit in my office... I have lg refrigerator but it is not cooling from yesterday. We parched from lotus electronic shop, and we called to regularly but he not attend to my call. I have registered complaint for last 4 day, but hi take no any response. Complait number - cnp[protected] please suggest......

I purchased a dual compressor 1.5T split AC, model whissen, 10years ago. During the warranty period itself one board became faulty and your Cochin office head intervened and fixed the problem with a condition that I have to take full amc package from your service partner "climate control " at trivandrum. I did it and continued. But 3 years ago they refused to renew my amc and rendered only service on spot payment. Now my AC is faulty and...

Lg india pathetic services and pathetic service managers – listen in…
Part – 2
My earlier grievous story has stored in part-1 which comes later part of my narration.
It all started on 31st march 2017, the support #s that i dialed in [protected] and [protected], their connections are so fluid that they are very hard to be connected. After a long struggle, i could make a connection establish thru them and a service...

I have registered installation and demo service of my new A/C which i bought from M/S Bihari Traders Satna in the above service request no, which is still not completed after 80 hrs, but in your website it is showing completed.
Two persons have visited today they have installed inside and outside unit but while open gas valve of thinner pipe line with Allen key they have slipped the head of valve and went back without giving demo...

I have purchased LG split AC through Vijay Sales in Faridabad. The product is delivered and still lying at my home uninstalled. I received a call 2 days back that the service guy will be calling coming, but still nothing on ground.

Vijay Sales guy assured LG service is best but now they only blame the company and say they can't do anything

LG customer care numbers are continuously busy, could not connect single...

Pathetic after sales service. Called customer care yesterday they committed ac will get installed today in the morning. But till now no call from them. Then i called customer service number which got connected after 30 minutes hold.
They have different words now. I will get call in 24 hours then appointment also they gave me a mobile number is not connecting at all.

Rnp[protected]...

Hi,
I raise request for servicing my window AC around Feb 26, 2017. LG Servicing Engineer came at my address to servicing my Window AC. But During Servicing, he broke my AC's plastic Grill. He and His supervisor confirmed me that it will be replaced at any cost and also I mentioned this on Service engineer Job Sheet. But till now, I haven't got any solution. Please help me to get replaced my Window AC's plastic grill.
br...

D/Sir

The above set has been purchase by me on 02.01.2016 and after installing the same its appears that the cooling capacity of the machine was not working properly.
I started complain to the shop and they send their technician so many times to my house after a few moths later they open the out door unit and move for repair and install within a few days. again the same problem araise and they came and again do the same...

I own an LG NEXUS 5×. Due to the Boot Loop hardware issue, which had happend on 27th of February 2017, I had given my phone to the authorised service central for repair. They had promised to solve my issue within 10 days of time. I had called after 10 days and they asked me to wait for another 10 days. But even after several days from the promised date, I had not received my phone and no improvement. They saying phone parts are not available...

To,

LG India Team

Subject: Problem with the LG LED TV audio

I am writing to express my concerns about the recent incidents I have experienced with LG TV. I bought this LG TV in November 2015 (Model no: 42LF560T) with extended warranty. Earlier it was the TV screen and now the problem is with the TV audio. Since yesterday there is no audio on the TV. I checked the audio settings myself and then...

I had registered a complaint on LG about a faulty microwave door (Model MC-8087ABR) last week through their authorized service site. LG service request number is CNP[protected].
A service engineer came for checking the issue and informed me that a spring of the door lock has got damaged. I either need to change the spring or the door itself. A day later, I got a call from their service center saying that they checked at all their...

We have fully automatic washing which gone bad it is not starting many times the, we lodged complain at customer care, the service guy came and could not find any fault but later he told that he will take out board for checking after a week he did not reply then we received a call that board is burnt and need replacement and it will cost rs.6800+ service charge, we asked lg invoice which he is not ready to give and now he is not returning...

This is my painful duty to inform you that We, MMCS Pvt. Ltd ( FD-413, Sector-III, Saltlake, Kolkata: 700106) being an old & existing client / customer ( User of 9 Split AC machines in our Saltlake office since last 6-7 years ) are being continuously harassed by your representatives against a service request of 3 AC machines for almost last 15 days. Whenever we are knocking your customer care people or asking your service persons for the...

My Nexus 5X phone is not getting switched on., It froze while using an application and system update and after that restarted automatically many times.Since the phone is out of warranty (purchased on Dec 2016)
When I got my phone checked at LG service center, LG service center asked me to pay Rs.10000 for changing the motherboard
This is most unfair. This is not what you expect from Google brand. When I am spending so much for...

Dear LG support Team,

This is chandra nath jha from Pune, purchased your LG brand split AC in year 2009. There was some issue observed in AC . i register request in june 2016 and one LG service enginner called mw on registered mobile no [protected] with your data. He earlier asked issue then offered to me that i have own service center and will resolve your all issues. He assured that charges be less than company charges that...

Hello sir,
My mobile is NEXUS 5 which is giving a lot of trouble in connecting with WiFi networks. Am facing a lot of trouble with it. I also tried all possible techniques by changing WiFi settings but no use .I don't understand what problem is going on with my mobile. When i use the mobile data i am able to browse any thing but it is not happening with wifi connectivity. So please help me to resolve the problem...

Dear sir/madam,

I have visited to lg brand store (Aanjaneya enterprises) on mar 19-2017. After checking production availability & delivery of lg washing machine (T7071tddl) & lg refridgerator (B201asox) and manager confirmed delivery will be done on mar 21-2017. So i have billed for both the home appliances and paid rs.27000/- but dealer did not delivered the product not all. Store manager answered the call 2-3 times and said...