LG Electronics Complaints & Reviews

This is to bring to everyones kind notice that I have purchased an expensive Side by Side Door, GC-B247SLUV Refrigerator from LG’s Authorised Dealer : Khosla Electronics, Kolkata, India on 20/03/2017, Invoice Date : 21/03/2017, Invoice No : 2924/1617/12648.

However the Refrigerator delivered on 21/03/2017, eveningwas with Packaging Seal Broken, and Carton Cut open from Bottom hence the delivered goods didn’t had any credibility...

We have a lg ac purchased from reliance digital in 2012.
Recently, we logged a request in your customer care for adequate service on 10th march 2017. One gentleman from kolkata customer care showed up and screwed up our ac. We again called up customer care few times and we were told that you can get into amc, but the problem was every time we were communicated a different price. It seems there is no professionalism in providing services....

We have lodged complain (Complain no RNP[protected] with LG customer care . The executive visited same day & said that Company will arrange pickup of AC to workshop. but on next day he didn't visit & we tried his no & he said that he will not come.

Thereafter no one has contacted to us inspite of our repeated call to customer care.

Now i want to know from LG, Whether you will provide service or not?...

I hav purchased lg invetor ac vide model no bsa18ibe in the month of may 2016. Since installtion of the product i had service issues. Service center do not turm up quickly, during the rainy season all of sudden water came insidrle the room through the hole which is drilled for the purpose of ac outlet pipe from the unit. I hav contcted customer care quickly but the service is too late it is the emergecy situation where they need to turn up...

I have bought this washing machine (LG T9577TEELJ 8.5 kg) recently around 5 months back and have tried everything and even LG has sent people for resolving the issue but they also failed in their attempts. Even if you wash clothes separately the lint on clothes stays along with washing powder patches. The inbuilt filter even if cleaned adds no value.

Thus its a waste of money and LG doesnt have any solution to this except for...

Hi,

I have bought LG AC approx. 7 months back, now my AC have developed some issue to which I have lodged service request Request Number : CNP[protected].

But its being 14 days but no one has attended the same, I am shocked to see the professionalism of the co. officials. Even customer care called me up that they have spoken to service center & my problem will be attended but no one has solved the issue.br...

I have purchased lg g4 mobile phone. it got bootloop issue after a week warranty expired. they gave quotation of 20k for new motherboard. and mobile was purchased at 50k initially. just in 1 year it got this issue. this is manufacturing defect. lg as acknowledged this issue publicly. if its manufacturing defect they should atleast repair it for free. most of the lg g4 users are facing same issue sooner or later....

I've put a service request, through online lg care mobile app, for changing of air flow direction louvre of two of my ac's. The service request numbers are as follow: ccn[protected] & ccn[protected]. Though i've provided all relevant detail about the spare but the local service centre brought wrong spare part three times. The complaint is still unresolved even after two months.

Now there is no response form local service...

I bought LG dual inverter Ac on 1st of this month. But no one from LG side came and installed AC after numerous multiple calls to the customer care. I want you people to take this a major complaint from my side. The persons i contacted is Kishore who promised for installation daily yet no one approached.In case if LG is not able to resolve this, please make them pay my money back and file a case against them for wasting my money and time...

Hi - I have been having issues with my LG split AC for the last 2-3 yrs, everytime when I log a complaint, one of the technicians is visiting my place and refilling the gas which is working for a few days but since we primarily the AC in summer, that was taking care of my requirement and this year I logged a complaint again and same as earlier, one of the technicians visited my place and refilled the gas but this time the gas got discharged...

I had purchased a LG refrigerator Model No GL-B282SMPM from AL-Lite Electronics, Mapusa, Goa on 29/04/2016 vide bill no 1858. The refrigerator started giving problems within a year. The freezer section is not working at all. On 07/03/17, I had complained to AL-Lite Electronics for the problem. My complaint no was RNP[protected]. A service engineer(SE) named Azhar visited my place, only inspected the freezer and left. After two days, another...

Dear Team,
I have purchased one refrigerator and one Split AC from Great Eastern showroom situated in Chinsurah, West Bengal, India.

For the demo of refrigerator I received more than 100 calls from LG everyday from various persons. Finally the person who came for demo I show him on the door inside there are plenty pin holes. He already discussed with his department. But since yesterday action is incomplete including...

I have purchased a refrigerator from LG dealers in Mumbai in 2015. on 10/04/2017 I stopped working after checking it heir representative said circuit board is damaged due to power fluctuation.

Their technology claim says that, their unit can tolerate power fluctuation between 100 to 290 V and no voltage stabiliser is required. So it is a failure and I have to bear a cost of Rs. 9500/- apx. for repairing. LG has quoted false...

Dear Sir,

My Name Rahul kumar form sonipat vill. Dahisara

i purchaes a Air conditioner last year 6-6-2016. last week i callled at customer care regarding my AC service.
after 2 day i got a call from techniqual support for MY AC serivice. i give proper address to executive . after a day later 2 boys come for servicing my AC.

now, they didn, t work propely, and behaviour was also Rude.br...

The AMC contract for all other products includes a periodic service, atleast twice / year during the AMC period, but LG AMC fro washing machines, is not providing periodic maintenance checks, but mandating the customer to bookfor a service based on need.
As periodic maintenance is essential to ensure trouble free working condition for the product; without it the AMC seems to be meaningless; or else it has to be charged on the basis...

Really bad customer service. Got Lg smart tv physical damage on screen. Had complaint on Tollfree to which thy send an engineer to check at my place. He took 300 rs as visiting charge to check fault and confirmed that only display is issue. He asked us to get it replaced for 17000/- which we did. But after replacing display it was showing pink lines on our display to which we complaint Lg again within 2 days. And again same engineer visited...

I, Shaji P Kuruvilla has purchased a washing machine with serial number T7071TDD dated 6th March, 2017 from an LG dealer, Karnataka Electronics, Kothanur, Bangalore. When the person(Harish) from LG came for installation, he found that the motor is not working. As per his instruction, we asked for replacement. After one week, they brought the new machine and that was also damaged(the body part has bend) and from the outer cover itself, we...

I just bought lg a/c which was installed on monday 10/04/17 and it worked for one night. Yesterday it stopped working all the hard earned money and effort is waste in few hours. I tried calling up to customer care and installed person to come and rectify it, but they didn't even respond. Towards end of they day they call and says they have shortage of technician so they can send only next day.
I want if they have shortage of technician...

I have an lg g3 which was bought 1 and a half years ago but unfortunately i am facing some issues with the display of it..and it as mentioned in the box that they will provide one time screen replacement free of cost..now they are claiming that its only valid during the warranty period of the phone..but that wasn't mentioned anywhere..I believe that lg is cheating their customers who bought their phone for such a huge sum of money.....

I had an issue with my LG TV and called LG customer care to arrange for a technician. The response was swift and the technician visited my home on the very same day only to tell me that there is an issue with the TV and that I would need to pay Rs 7, 000 to get that fixed if the problem is with the circuit and that it would be Rs 15, 000 if the LED panel needs to be changed. The issue is that i was not told about the exact nature of the problem...