LG Electronics Complaints & Reviews

During April-2014, we bought 47" LED (47LN5400) of LG brand with 1 year warranty, now it has been 1 year 6 months and stopped working. When we logged a complaint, service executive visited and identified the problem with panel which will cost me around 30, 000 just because it is out of warranty. The said cost is almost 50% of the total TV cost, within 6 months after just completion of warranty period this much expensive repair is not bearable and acceptable. It seems the product's life itself just 1 year or 1.5 years. Requesting you to look into this and take necessary action.

We purchased tv of 55 inch on 20 of this October. 2015 . Till today 23 October there is no one coming for installing. The tv from lg centre This shows the attitude After purchase of tv .hence I felt that no one should purchase. The tv in the festive season as there is delay in all work . I strongly recommend. Not to purchase any goods from them .when I called care he said me complaint have been registered. Thrice that is the reason they are giving for there delay

Our Lg 4k TV is having problems and is within the warranty period. The company representatives have visited twice but there has been no resolution. They have demanded payment for repairing it during the warranty period. We are not able to speak with anybody in a responsible position. We are unfortunate that we are having a problem with an expensive product but the company cannot not honour the warranty.

I bought a new LG G4 from Samvad mobiles outlet, kozhikode, kerala(invoice no-2151) on 15/07/2015.After 2 months its leather back case cover got damaged.it was informed Lg.But no response.At present my lg G4 hang on LG logo.i taken it into LG care, Kozhikode, Kerala(Job No-12056 dated 19/10/15).They told that it was a software issue.But they failed to instal new software.Then told to me, it was a board complaint and replace my mobile board.What is this i bought only 3 months later, it got board complaint.i cant tolerate these kind of issues.I lost 50000 after buy this lg mobile.China mobile had life long validity with respect to working condition.I want to replace my mobile with new one.otherwise i will make a complaint aginst in consumer court and make alert/publicity about this cheating.please do necessary action..

Dear consumer Court/LG company We purchased new refrigerator last 4-5 month back but now last day dated 16/10/2015 it has blast very badly. We were shocked to see this iccident. Many other things has also damage in this incident. I would like to request plz do the need full asap. Regards Naveen - [protected] RNA[protected]

I had been purchased my fridge on may 2012. We are facing cooling problem frm the begining . I requested to the Co. pl. replace my fridge but they repaired and not replaced. At present once again there is no cooling in my fridge frm last 12 days and as per complaint on cutomer care they are not replacing . I am very puzzle .In all this process i have paid Rs. 1500/- so far for loading unloading up to my house to service centre. Company cheated me. Now i want either they should replace my fridge or refund the cost amt of fridge.

I called service engineer as TV was not working, he told within 4-5 day it will be OK .new parts I will change.later after 15 days again service engineer visited n he told he want to check again.now they are telling it will take time 20-25 days to repair.no one is responding from lg service center.new TV within one month not working.

I have LG LED TV model 32LE5500. and bought from Qatar around 2010. TV problem that there was no display and complained to LG service centre and they visited at home and informed me that the Mainboard of this TV is at fault and has to be replaced. They brought board that Connector not matching with my TV board because i bought TV from qatar. what ever money i have invested on the TV totally lost. LG malefactor same model supply around the globe some o[censored]nknown reason they cant fix the issue. i have lost trust on the LG and stop recommending to people to buy product.

HI I am from Pune and my complaint is regarding your poor customer service . Our LCD 32inch Television was mounted too high by your company representative. Upon that when we called up customer care 10times we didnt get any response.We even logged request through internet. still no response They gave us landline num [protected]., which is always switched off. We are facing trouble in watching such high mounted T.V. Extremely poor and hopeless service by LG. Request you to take strict action against this. and Dare u'll say "Sorry for inconvience". Amol [protected]

I have LG LED TV Model no 42LN5710 purchased in sep 2013 twice the mother board onces within warranty and onces in jul 2015 on payment for the same problem the tv automatically turns off every time you run it this is heights then they claim they are no 1 in India

I have LG LED TV model 3D LED 42LW5700-TA. It was bought on dt.06.10.11worth Rs.71, 556.00
Recently problem persisted resulting to no display and complained to LG service centre vide complain no.RNA[protected].Service guy came n informed me that mother board is damaged need to replace & will cost approx. Rs.7900/=.I ordered the same n he assured me that he will get the part in 3 days.

After no response for the 5th day i called up and was told that the spare part is no longer available with LG!!! and therefore my TV cannot be fixed!!! LG discontinued the model and stopped the supply of the spare parts for this model!!
Now I'm surprised and confused that within 4 years of product cycle there are no parts available for my TV n they will pay me some depreciation n i have to purchase again another LG TV only.It sounds like we are cheated, Firstly, we are not asking the part in free replacement & 2ndly, they should continue such imp parts at least for 10 yrs.
Please solve my issue by replacing the part & please give me an extra motherboard for future(ready to pay).I dont want to take any more chances with LG products.My no.[protected]

I have a split AC in my establishment which was serviced 3 months back and huge amount of INR 3000 collected. Within 2 months again the AC started leaking and when they came to service again demanded INR 285 and now again the AC is leaking and now again they are demanding money even before seeing it. This is nothing but cheating. Are we supposed to pay every month such huge money for faulty service. For such a huge amount paid, we should have at least a minimum one year of trouble free operation. LG should rectify the defect and give a service guarantee for a twelve month trouble free operation. Mayuri [protected]

I had bought LG refrigerator GL-0322JPFL on 11/6/2015.i registered a complaint(RNA[protected] DT 16/09/2015) regarding white powder like material formation in the freezer.When the service engineer came to address the issue, he accidently damaged ice tray.He told us not to reg complaint and assured us that the same will be replaced within a week.Even after 10 days we did not hear anything and so we reg a compalint.Till now issue is not solved.I have received 5 to 6 calls from LG but replacement has not happened.In fact some one called me to ask whether they can close the complaint without replacing the same. I hope this compalaint will be considered same will be replaced.

The company states that model is discontinued and therefore unable to replace parts after 1 month of chase. This message was communicated by one of their manager Mr.Parshant . The company staff do not attend to calls nor give proper answer . 26 " TV for me is scrap for the reasons attributable to the company . They should replace the unit .

It really saddens me to no end that I purchase a GE stove and I have to keep replacing the dam knobs! This really sucks that ive already paid out almost half the dam price of the stove in knobs!!! The last set of knobs were Garbage and replacement parts were 358.00$ The have A plastic inserts that keep breaking!!!

I have LG Fino - D295 and unfortunately the screen cracked 6 weeks ago. I took it to LG service Kamanahalli and every time they tell there is no stock for screen. I am not able to understand how come screen is not available for mobile phone which was launched last year and even after ordering twice there is no screen available. The service engineer informed there is no stock in India??? this the sixth week more than a month and I am really upset over the service of LG . Even the call center guys keep telling to me to contact the same service center and the service center guys tell there is no stock. I am not able to understand what to..If LG cant repair phones then why are they selling phones in the first place..I have called customer care so many times that I have lost count...The service center guys do not even respond and keep telling stock is not there, , , I have sent a mail to LG on 4th October and I have not a got reply till now..I now regret buying LG product...this phone was a gift to my wife and I am really upset how LG have turned a deaf ear towards my issue...Please mail me [protected]@ymail.com

This complain is regarding Mr. Samanta and Mr. Anurag Bhopai of Bagualti, Jardabagan, Kolkata LG service center . They are not allowing us to claim our AMC service and whenever we are booking calls in LG representatives are coming from this branch only but not giving us the service. Its more than 2 months where no one dealing with the problem and they are just passing it to on person to another

I had raised a complaint (RNA[protected] when my washing machine stopped working. The technician said some part needed to be ordered and said it would take 3-4 days. After calling up a 100 times, the technician said raise a new request, your request has got closed...even before servicing!! So I raised a new request (RNA[protected]. After calling up 2-3 times everyday, they finally repaired the machine after a month of my initial request. My machine is under the showroom extended warranty, so we asked for the bill. Technician said he would send the bill after he goes to the service center. I got an SMS "Amount Rs 3889.12 has been invoiced against TCR No:PPUN2/4119 dt 23-Sep-2015". For the last 2 weeks, my husband and I are calling up the service center for the bill, they keep saying we'll send in 2 hours, 4 hours, end of day, tomorrow morning etc. Customer care only keeps providing manager's number to complain. We have not got the copy of the bill even after making the full payment! Did not expect such pathetic service from a brand like LG!

I bought a 42" LG LED TV from Pai International, Mangalore for 55, 000, but just after a month i had a problem in TV & i informed Pai International regarding the problem but instead of looking in to the matter they gave me company number & asked me to call them, & when i called the company they told me to ask the dealer to get the TV to company service center, but When i called Pai International, Mangalore they completely refused to help me in anyway they told me once the goods is sold its me & the company & they are not going to give any service or offer any help, if i want any service to be done i have to take it to the company & get it repaired. Really really worst customer service.

This is to inform you that i had purchased LED 32 inch TV (LG) on 02/10/15.I was told that in 24 hrs person will contact me to come & install the TV but till date no body turned up so finally i called costumer care & she replied that it will take another 3 day's for person to come & install.Her way of talking was not appropriate and when i told to lodge complain against LG if service not provided on time then she was like i don care...may i know what kind of person's are sitting in costumer are sitting in office who do not know how to talk. Hence forth i have to think twice before purchasing any product of LG.Also i am going to share my experience with all my friends to let them know what kind of service LG is providing. The no of costumer care lady is [protected] regards mahendra singh