LG Electronics Complaints & Reviews

Hi, Picked up an LG 32 inch LED TV in NOV - 2013...On the 12th August the display stopped working and we get only sound output. LG customer care was called on 12th August evening and a complain was registered against complain number RNA[protected]. Till 8:15 PM on 17th August not a soul has bothered to call me inspite of me calling them repeatedly. Each one passes the buck to the other and I get to head home and listen to Arnab Goswami's voice without Picture!!! I will wait till morning and them call a local service chap and will regret having bought an LG product. Nandakumar [protected]

Hello, I have purchased LG LED TV 32 LN5120 on August 2013. Since then frequently TV is not working. Three times motherboard is changed and the disgusting part is the LG service engineers are not able to figure out the actual issue. This is definitely not expected from the company like LG. Recently again motherboard needed to be replaced and the complaint number is RNA[protected]. This is my humble request to LG please have some permanent solution to your LED TV issue of improper internal power distribution to motherboard.The same issue is happening with other LG LED TVs also. Please resolve my issue or else replace my LED. Thanks, Devkishor Kabra M: [protected]

Hello sir, My name is shagun modi.My refrigerator was not working properly till 2 months or may be more.I Have submitted my complaint so many times at your company costomer care.My complaint registration id is RNA[protected], RNA[protected]. But still Your company will not send any person.I am not satisfied with ur company sevices.So please sir i request u to solve my problem as soon as possible.I hope u understand my problem. H.no 336/5 Modi Street, Railway road, Tohana [protected]

I was a very happy and loyal LG & google customer. My nexus 5 32 gb ran fine during its 1st 10 months after which i started having erratic screen and graphic problem. I deposited my phone with LGE ASC Elcom pvt. ltd. in nehru place to get it fixed on 23/01/2015. At delivery they were trying to hand me a phone with deformed body and broken sim tray edges. They claimed that they had replaced the charging flex cable to resolve the issue. Later after complaining higher officials they also changed the display with outer body claiming there mistakes and graphics problem fixed. In april my phone entered the boot loop realm and i was devastated. Without any available option since i had invested so much on the 32 gb version i took it to Mr. Gautam @ LGEIL Delhi Direct service in mohan co-operative. Got the motherboard changed with 3 months warranty paying 2508 inr on 11th june 2015. throughout the month of july my phone showed erratic screen behaviour and restarted automatically 4 times while i was using it to check mails or read forums or play games etc. i deposited it to Mr. Gautam on 8th of august to check and rectify. On 13th he claims that no such behaviour had occured while he used it but still changed the motherboard with a new one. He said he checked by using the phone while there should be a proper process to check such a common issue which is omnipresent. Now while my phone was deposited with the asc i was using my nexus 4 as standby. The soft keys stopped responding day before yesterday. The screen is working and if i play games i can see every inch of the screen working but the soft keys dont. Asc would say the screen needs to be changed. I have no faith in LGE anymore. I demand for an extended warranty for the motherboard on my nexus 5 as i can't afford to spend 13000 on a 33000 phone for a issue that is manufacturing defect. I request you to deal with this at the earliest else i would need to escalate the matter. Contact no. [protected] abhimanyu.[protected]@gmail.com imei no. [protected]

I bought the TV 32LS4600.ATR it's warranty is finished and I am getting problem with your product, I called so many times to customer care but they are not supported me. When I show my TV to our service centre they told me you have to spend 19000 to repair this. Please help me and suggest me what should I do. Gurudev Kutade

Hi I would like to raise the topic of non delivery o[censored]PVC window by Bangalore area vendor of LG Hausys(www.lghausys.com/in). I had placed order with Sutej Building solutions after reading through all reviews and quality aspects of LG UPVC windows. This was on 17 Mar 2015, expected delivery 20th April 2015 and initial payment of 65000 Rs. Measurements were taken promptly along with partial payment amount and everything seemed professional until then. Its been more than 5 months now without any signs of order completion nor refund. The office managers have stopped coming to their offices long back and employees are not even being payed. Banks have approached courts to get their money back from the company. Despite hundreds of calls and visit by my end, i see no hopes of getting my money back. LG Hausys has stopped responding to the issue and are shamelessly asking me to place another order with their new Vendor in Bangalore. Hope someone from LG looks into this and this serves are warning to others who pay before the order completion with LG Hausys . Regards Rakesh

Sir, My Father had purchased a LG GL205KFG5TE single door refrigerator from Nandilath G Mart, Calicut on 10 Sep 14. From date of purchase onwards, the machine is malfunctioning a lot of times and I lost a lot of items.Even after frequent complaints through phone by my old aged parents, the Service centre manager (namely sarath) and dealer were not replying properly. The Refrigerator has a problem with its compressor and frequently leak/drain/loose the refrigerant (gas) and the fridge start malfunctioning.I am facing the same problem with in a period of 03 months. Both Service centre and dealer are not ready to listen me and answering me properly. they are acting in a rubbish way. We are totally disturbed with these incident and i asked the dealer/service centre for replace/return/extent the guarantee but they are not ready to do the same. my recent complaint no is RNA[protected]. I want to replace/return this substandard item (I know from my friend that this model is a failure model from LG) as its guarantee will expire on 10 Sep 15. As a result of frequent failures, i have lost a lot of edible materials. The total economic loss is near about Rs. 4000 to 5000 by these frequent failures. Due to this I was unable to use the fridge as a result it increases my physical work and mental stress. Presently I don't want to claim any loss but The item is needed to be replaced or returned.Presently the item is held with the service centre for last 10 days.

I gave a complaint about repairing my LG Washer (Model: WF-S7512FN) on 24 July 2015, the complaint number is RNA[protected]. After that I received several SMSes on my cell phone. On 24 July 2015 I received an SMS saying that Ranganathan Amanathan was assigned my repair work. Nobody contacted me. On 27 July 2015 I received an SMS saying that Srinivasa Electronic was assigned my repair work. Again nobody contacted me. On 30 July 2015 I received an SMS saying that Dharmendher Chintalapudi was assigned my repair work. Again nobody contacted me. On 30 July 2015 I received a call from Mr. Sebastian about fixing the washer. I received a similar call from Mr. Naidu on 30 July 2015. I got fed up and on 03 August 2015 I contacted your customer service and they referred me to talk to Mr. Siva Kumar (Cell number: [protected]). He told me that it is already late and somebody will contact me soon. On 06 August 2015 Mr. Wahab (Cell number: [protected]) contacted me and confirmed my residential address and directions, and told me that the washer will be repaired soon. On 06 August 2015 Mr. Ramesh (Phone number:[protected] contacted me and told me that the washer will be repaired soon. On 06 August 2015 I received an SMS saying that Srinivasa Electronic was assigned my repair work. Again nobody contacted me. I don’t understand what is going on. On 07 August 2015 I tried to talk to Mr. Siva Kumar (Cell number: [protected]) several times. He never answered the phone or returned the calls. I keep getting SMSes with the names of new people every other day saying that they will come and repair. What kind of service is this?

Dear Sir, I am feeling very a shame to introduce my self as a LG customer, As because on 29.07.15 i have registered a complain to customer care regarding my 24 inch led, got defected within the warranty period ( complain number...RNA[protected] from mobile no.[protected]. But till today though it has already passed 15 days i am not getting any resolution, also the LED took it away by the service center. Also i am not getting any help after calling them several times every day from any one from these numbers... 1. [protected]. 2. [protected]. 3. [protected]. 4. [protected]. Every time i get responses like we will call within 2 hours of time, we are trying our best, we are feeling sorry, SM sir is not present, Mobile number does not exist, customer not responding. But there is no solution. Sir i am feeling very helpless buying product of LG. Please inform how shall i get solution for this problem ; if there is any.

LG TV is not a dream TV...it has turned out to be a nightmare. LG Service is the worst possible service I have seen ever.Cannot be trusted atall. My TV is not working since June and the service centre is not able to rectify it.Everytime they take my TV to the workshop and return it without correcting the issue.My TV is still at the service centre and the people there never reply to our calls.Coordination within their team is pathetic and the information provided my different team members do not match.The service center people never call us and update about the status...its been 3 months that LG service people are not able to identify the issue with the TV which is their production product...very strange and fishy...I insist every person who has seen this msg...Plz do not go for LG TV. IF anyone wants any further information...plz call [protected]...Hyderbad. complaint number :RNA[protected]One of the many compaints raised by me)

I had purchased lg 42 inches led tv on november 2012 along with one year manufacturer warranty and after 12 months of purchase 14th month tv became faulted cause of main board fault .service center charging 5000 rupees to replace. i want some proper action against this.

We have exchanged our old defective LG led tv for new one nd got delivery after a month due to no stock.The concerned person Mr Prashant babu whose mob is [protected] looks into exchange of tvs has not been responding to our phone calls properly.He either doesn't pick up or simply switches off the mobile whenever we call.He attends only after we give atleast 10 calls.Now we r awaiting technician to install new tv for 2 days but he has not send any person for the same nor is responding to our phone calls.This has frustated us so I am registering complaint.He simply ignores our calls most of the time, Please provide him training to attend to customers properly.Also we require technician for installation. Our complaint reg num is RNA[protected]. Thanking you.

My name is Ashu actually I purchased the led TV and refrigerator from lg company last year and it also under warranty till day but lg repair told us that is not under warranty till day so make the payment for service is cheating with to us customer care also not giving proper response so pls check and my register no is [protected]

Bought a LG TL6.5K T7018AEEP5 from Reliance Digital Kolkata. dt 07/08/2012.with a extended warranty with digital for 2 yrs. My machine is out of order for last 25 days. Since Lg warranty is over I have to call digital and they could not fix it up and pass the same to LG directly, and now the revenge started from your LG service department, it is quite clear that LG will take a upper hand and will go to any dirty possible way to harassed me and delay the process to the extreme (for a prove for last 25 days one of your premium and costliest washing machine is out of order, it's a shame) not to solve the problem since my extended warranty is not done with LG. Please go through all the complains for last 20 days will come to know how they are delaying the process of not fixing the problem intentionally. Extremely disappointed, did I made a blunder of my life for Purchasing such a costly product from a brand know as LG.

I went to buy LG Refrigerator in Best buy shop. after checking the products manager was called for negotiation he was telling lots of lies about the products. He confirmed final price which is very high in the market. I went to other shop and got the same brand, same model for 4000 rs less.This is the wrost wrost show room I ever visited. As price is so high I told him that we will get back after some time once he under stood that we will be not purchasing the products his attitude changed. Started molest my sister with his eyes itself. If the show room is not going to change this attitude then no one will go purchase the products. Please don't buy products where girls and ladies are not respected

I purchased front load wm in july 2012.yesterday i noticed my play pause botton not working.engineer visited on complaining no.RNA[protected] from PRIYA SERVICES.He says the PCB needs to be replaced. my questions are- 1.PCB has the life of 8 to 10 years.Why company has used cheap quality PCB that it got spoiled in 3 years ? 2.Only one button of play pause is not working.Why the service centre is not repairing it?Are the engineers of LG service so ignorant that they cant repair this minor problem? 3.What is the price of PCB ? Service centre says printed price of this product is Rs.3200 .but service tax is not included to it.They will add the vat tax of 14 % to this product and will give me for Rs.3700. Now may I know which product attracts tax on MRP ? All this loot by company and their service centres to sell their spare parts so not to repair it is disgusting and i condemn such cheap cheating practices, and demand to get my washing machine PCB repaired asap at nominal cost.

LG service is very bad.It was a very bad experience buying a LG mobile phone. I bought a Nexus 5 one year ago. As the warranty got over my cell stop working. Google screen was flashing continuously. The service center told that I need to change my motherboard which will cost 10000. So think you buy a cell phone for 30000 and after one year you need to change your motherboard that is an inbuilt problem of LG and you have to pay 10k for it. So that means that your phone will cost aroung 50k after 2 years. So y to buy LG phone why not Apple.

LG service is very bad.It was a very bad experience buying a LG mobile phone. I bought a Nexus 5 one year ago. As the warranty got over my cell stop working. Google screen was flashing continuously. The service center told that I need to change my motherboard which will cost 10000. So think you buy a cell phone for 30000 and after one year you need to change your motherboard that is an inbuilt problem of LG and you have to pay 10k for it. So that means that your phone will cost aroung 50k after 2 years. So y to buy LG phone why not Apple

Pathetic service of LG technicians in repairing a simple squeaking problem. I have a front loading washing machine F8066LP. the machine developed a problem that it started giving a squeaking sound in spin cycle. I registered the complaint with LG and the technician attending the complaint suggested that the motor, bearing, belt, pump, pcb, belt and shocker needs to be changed costing something around 8-9K. The technician did not make...

Sir, I have bought nexus 5. I have bought it in March 2014. Its warranty was up to march 2015. As the warranty got over the phone stop working automatically. Booting system is not working. It is continuously going in Boot Loop. I have given my phone to A.O Info tech, Cuttack the authorized LG service center 12 days ago. They are not ready to exchange it since the warranty is over. They are always telling that tomorrow we will repair it and give it to you. When on the next day I am calling they are again telling tomorrow. They told your phone is working now. So i told them to give it. So now they are telling that it is not working now. Sometimes they are telling its working and when asked they are telling its not working.It been 12 days I have given them the phone.