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LG Electronics Complaints & Reviews

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Last updated Apr 24, 2024
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LG Electronics reviews & complaints page 184

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S
shashinaikar
from Pune, Maharashtra
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Product Under Warranty - Denied Service

Address:Pune, Maharashtra

my issue is pending since last 2 months for the product under-warranty. Warranty End Date : August 2015. 1. RNA[protected] Dated : 23/03/15 - Closed without my consent 2. RNA[protected] Dated : 07/05/15 - This also been closed without my consent, when i tried calling customer care on 19/05/15, they said its been closed....
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Pranjal Singhai
from Gurgaon, Haryana
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Not able to provide new part under AMC

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have raised a ticket for AC not cooling on 28-May-2015. Ticket No RNA[protected] I have taken an AMC# 14000960 This ticket is open since 5 days and local technical team is delaying by 1 day since 4 days. There has been no resolution since then. If LG company cannot provide service then why do you generate AMC and fool the customers The repair center head and LG Noida Employee whose mobile number is [protected] are not resolving...
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saurabhcmat
from Delhi, Delhi
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Defective fridge was delivered to me

Address:Agra, Uttar Pradesh

I have purchased a new LG double door refrigerator from “RAJ MUSICO” Shop No-19 A-B, Sadar Bazaar, Saudagar Lines, Agra, Uttar Pradesh 282001 on 23rd may 2015. But the refrigerator was defective and was confirmed by the service engineer on 26th may. I am still using facing the issue and it has not been resolved. I have been delivered with a defective product and nothing has been done from the customer care side. I am an unsatisfied...
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Address:Mumbai City, Maharashtra

URGENT /IMMEDIATE / PRIORITY FAILURE TO RESOLVE MY ABOVE COMPLAINT TODAY WHICH IS OLD MORE THAN 40 DAYS WILL FORCE ME TO TAKE LG COMPANY IN CONSUMER COURT DATE & TIME COMPLAINT LODGED-26/05/2015 AT 8.13AM NO . OF DAYS EXPIRED SINCE COMPLAINT LODGED --- MOORE THAN 6 DAYS TYPE OF COMPLAINT------ NEW COMPLAINT LODGED SAME AS OLD COMPLAINT MADE IN APRIL 2015 WAS WRONGLY CLOSED AS THE PROBLEM WAS NOT PROPERLY DIAOGONISED BY TECHNICIAN...
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V
Vishwadeepak Singh
from Chennai, Tamil Nadu
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Long pending Service complaint ( since Jan 2015; TV under warranty)

Address:Mumbai City, Maharashtra

Dear Sir / Madam, Please refer to the following emails on the subject (Copy pasted below): Cdr Vishwadeepak Singh’s emails dated 16th April, 21st April, 28th April, 21st May and 23rd May 2015. LG Electronics email dated 20th April 2015. Maharashtra State Consumer Helpline emails dated 21st April, 28th April and 23rd May 2015. In addition, Cdr. Vishwadeepak Singh had telephonic conversation with representatives of LG Electronics,...
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piddy
from Noida, Uttar Pradesh
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plasma tv not working bought in nov '11 complaint made since 4 May

Address:Gautam Buddh Nagar, Uttar Pradesh

Parts not available.. they said we ll exchange...made a draft of Rs 30866 given it on 20 may but no sign of TV as yet'. I would like to get my money back so that i can buy some other make...i have another TV which is working fine for last so many years.. My complaint no is RNA[protected] Kindly take action otherwise I 'll have to go to d consumer court...
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ranjanbiswal
from Mansa, Punjab
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Non Delivery of Refrigerator booked through CSD

Address:Meerut, Uttar Pradesh

Dear Sir, 1. I have booked a Fridge Model D322 FF4 through CSD depot, Meerut Cantt on 15 May 2015. The payment of Rs 25099/- has been made to LG Elect through CSD, Mumbai. The order No is LS[protected] dated 15 May 2015. The due date of delivery as per order is before 22 May 15. However till date the delivery has not been made even after lapse of 15 days. 2. I have contacted to M/s Geetanjali Electronics through whom the delivery is to...
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sahaankit01031991
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Behavior of AC Installation Men

Address:Kolkata, West Bengal

We have been a LG customer for 8 years now...We had LG AC and Washing Machine. But this time for the installation of our 2 nd AC, the Company authorised servicemen who came for installation were very rude and didnot even start the installation process when we asked them to put the outdoor unit of AC to the 3rd floor back wall. He said such is not possible and then he even left us there...We donot know his name. We have his number:- [protected]... AC...
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Vineet Bhuwania
from Gurgaon, Haryana
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Rusted Microwave oven

The grill section of my MWO has rusted. While the service engineer claimed that the rusting was minor, it increased significantly in a month or so. On re-lodging the complaint, I received a call from someone from your Noida office ([protected]) on May 14, stating that the grill cavity of my MWO has indeed gone bad and will be replaced, but that I will be charged for it. I pointed out to him that my MWO is under AMC and that I will not be...
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pratikbhanawat
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO service Received

Address:Udaipur, Rajasthan

I submitted my LG Washing Machine for repair at Udaipur Service center. Its been 5 months, Still I havent received my Washing Machine back. I am calling them again and again and they are giving me the same answer that they are waiting for the cable to come. what kind of cable take 5 months to come. I even talked to higher authorities and still havent received any assurance or solution instead of those hollow promises.. Please look...
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spkb
from Khammam, Telangana
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vibrating washing machine

Address:Chittoor, Andhra Pradesh

My washing machine, make - Inverter Direct Drive 7 kg F1256QDP5 is in use since more than 2 years. It vibrates a lot during spin, I need to run to it to hold it tight at one place. I have tried balancing the machine - no result. Kindly suggest a solution....
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Sangrg
from Mumbai, Maharashtra
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Poor and unethical service

Address:Mumbai City, Maharashtra

Complaint no[protected]: for 47 inch television. Repeat motherboard failure in 2 years and cost escalation of 45% for the same motherboard part. Case closed arbitrarily without repair and no response from neither customer support over phone, email or from the escalation contact provided for Mumbai region ASM. The television is now lying faulty for the last 15 days [protected]@hotmail.com...
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Manju Jana
from Chennai, Tamil Nadu
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AC not working.

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have purchased LG window AC 1.5 on 04/27/2015 from Croma (Noida). And now i am facing problem with it. I Called LG customer service they gave me request no RNA[protected]. Engineer came today and said they need to refill the gas. I don't understand its just one month and we are getting this type of issues (GAS LEAKAGE), I am very upset with this type of services . And now i want refund or replace my AC as soon as possible . Because...
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bichakar
from Mumbai, Maharashtra
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Spare/ replace parts not available

Address:Pune, Maharashtra

We have a 32" LG LCD TV purchased in 2009. recently i started facing some issue while viewing. the LG technician told us that the part (motherboard) is not available anywhere as TV is more than 5 years old. and they have told that buying a new one is the only option. TV model number: 32LG80FR...
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J
jagat bandhu 1961
from Jaipur, Rajasthan
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servicing of split ac

Address:Jaipur, Rajasthan

i request to customer care for servicing or split ac ON[protected].Request no given by customer care RNA[protected]. AFTER REPEATED calls to customer care my ac service is still pending.customer care gave me ano [protected] to contact at jaipur.MY AC is on the name of Ashutosh saraswat and jagat bandhu my mobile no is [protected]. kindly arrange for my ac service.It is a matter of sorrow that LG customer are facing such type of problems.my...
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Shetty123
from Mumbai, Maharashtra
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Harassment and Pathetic Attitude and Customer Service

Address:Mumbai City, Maharashtra

LG india Mumbai Branch Service is another level of pathetic with no response or upholding any commitment that has been given, further my senior parents have been made to repeatedly be after them without them even getting back on simple things, they have ensured my family is harrased and distraught by providing pathetic service and attitude with which things were dealt with.They refused to provide, all the things that were asked for that will...
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vickey_76
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LG not fulfilling to its promisse

Address:Pune, Maharashtra

Hi, I purchased LG Washing Machine from Vijay Sales Pune and that time LG was having Lucky draw for people who buy their products. On our purchase we also fill our details for Lucky draw and later we were told that we have won Microwave. We didn't get anything even after following up with Vijay sales for more than a year. Vijay Sales executives inform that they haven't received it from LG and are following up with them for the same. I...
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Srilaxmi nidmaanuri
from Hyderabad, Andhra Pradesh
Apr 6, 2022
This thread was updated on Apr 6, 2022
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LG Split AC - Installation delay and confusion / no response from service department after full payment for the services

Address:Hyderabad, Andhra Pradesh

We bought a LG AC this Sunday(5/24/2015) and the product got delivered on tuesday(5/26/2015). Installatoin people messaged us on monday itself that they would come and install. but when we tried to reach them or customer care there is no progress. despite of paying full amount, we have not received any ontime service from LG service. On top of we kept calling tem by all means but in vain. what a pathetic service, can't they call and confirm...
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xuv0007
from Chandigarh, Chandigarh
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Thanks for Poor Service Response

Address:Hoshiarpur, Punjab

I have purcahsed 285L single door refrigreator in last year which is giving problem of ''Door Hard to Open'' due to very high vacuum inside the refrigreator and this problem directly related with human safety issue and not a easy operation. LG has replaced the ''Gasket'' twice and failed to rectify the problem also refrigreator's orginality has been disturbed by applying hit and trial methods of service team and now finally they said that...
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Ritu Meena
from Delhi, Delhi
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Customer care executive was specifically rude.

Address:New Delhi, Delhi

i raised a complaint regarding the replacement of the AC compressor on 24th of may 2015. few people from LG came at my place checked and the compressor is faulty. where i specifically mention in my complaint regarding the faulty compressor already and there wasn't any need for such a check up. they forced me to give service charges i.e, rs. 562 and gave me the receipt of the same. they said engineer will visit me in soon and change the compressor...
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