LG Electronics Complaints & Reviews

Dear Sir, This is with reference to an incidence that I want to bring in your kind notice. I have been a loyal customer for LG, I have 2 LCD, 3 A/C and 1 refrigerator from LG (which stands for Life’s Good, which in my case means life’s bad). I assumed that LG product life should be for at least 10 years which is not the case now I know. One of my LCD Model # 32LG80FR purchased in February 2010 became faulty now and was not working....

HI, I've been in contact with the LG customer service team, but they are not able to replace the compressor of my refrigerator, model no. GR-642BEPF. Every time a service request is created for this issue, I am told that they have ordered the compressor and it will come soon. But yet this has not happened.Need assistance from higher level to solve this issue. Regards, Js Sodhi [protected]...

DEAR SIR / MADEM; MY SPLIT AC NOT WORKING CONDITION SO I AM MAIL IN SERVICE CENTER SULAKE CENTER. AUTHERIC PERSON CONTECT ME CELL NO [protected], [protected] THAT PERSON COME AND MY HOME CHECK FALT AND INDOR AND OUTDOR AC UNIT REINSTAL TO PACKING UNIT THAT PERSON SHOP ONE WEEK BACK INSTAL AC THAT ONE NIGHT WORKING CONTION NEXT DAY NOT WORKING. NEXT DAY I TOLD THAT PERSON COME MY HOME COMPERSOR SHORTAGE IN ME. SO I PAY MANY RS. 5650.00...

I purchased a new LG 65" LED TV from Ezone Pune on 26 January 2015. The TV was delivered in first week of Feb-2015. Within 15 days of operation a patch appeared on the right hand side of the screen. Initially I thought it was due to a fault in the cable TV service, however when the same patch appeared while surfing the net also I logged a complaint at ezone and on the LG website on 15 March 2015. A technician attended the complaint and confirmed...

Sir My refrigerator was not working properly since last 10 days It's cooling stop suddenly with the voice ssshhhhh...We complained it But no action has taken by your distributor in my region till now Distributor Name:-National Electronics near ZamaMasjid Kasganj (207123) Consumer add.:- Rajesh Kumar Varshney Bada Bazaar Sahawar Town, Kasganj (207245)...

I Meena bhakta had lodged a complaint on 9 th may 2015 regarding not providing small part of LG refrigerator(tray) even after 1 week there is no response from the LG service centre, balmatta road, mangalore, dakshina kannada dist, karnataka state.consumer cannot expect such kind of service from a company like LG electronics.hoping to get a response immidietly....

we have purchased a LG refrigerator on 23rd feb 2015 from Modern sales sector 22 b chandigarh. Within 75 days we got complaint about cooling of refrigerator. then we registered the complaint regarding fault with complaint no. RNA[protected].on date 9-5-2015.then the engineer from LG visited and examined that there is a gas leaking problem.but we denied to get it repaired.we reported issue to retailer he logged complaint again with the complaint...

I am a user of LG Split AC. Service people come but no written report for our records or to know what type of service is done. Example: Still we are doubtful there is a leak in gas. When asked to send Extended Warranty details Customer care says they can not send through mail and only will explain over phone. IS IT A GOOD PRACTICE???....

I am waiting since 5 days for the service centre to send some one to refill gas. I think the service guy has taken it too seriously and is probably pumping gas out at the KG Basin for my refill. I made a big mistake by going for company service. I feel local service guys are much more reliable and prompt....

My LG air conditioner is giving me lot of maintenance since purchased. So many times, I have been complaining that cooling is not up to the mark & every time some or the other parts are suggested to be changed. In the month of Mar'15 I have already serviced the AC & today again it has some problem. Even engineers are not coming in time. I have been charged Rs.550/- and been promised to have proper gas refilling within a day time...

I have purchased 32LA 6210-TD Sr no 303NDHBE4681 from Lulu (Oman)on 4th July 2013 .This TV has been installed in India 14th July 13 .I was facing problem with the TV as the display was not seen .When contacted LG service center from India, they had replaced mother board as it was failed on 27 th July 2014 .Now after 7 months i am faced the same problem (motherboard has failed) .The LG service engineer attended and told the spare...

I have logged a complaint that my split Ac's (model-Lsa5er3n ) swing flap has stopped working.The service man came and checked and said they need to change the flap, so I asked him to change it as soon as possible but later he said that the flap is not available so they have to change some parts for it to work which will cost around 2500rs, then also I agreed to pay and get it repaired.After 4-5days the serviceman called me and said that...

I have logged a complaint that my split Ac's (model-Lsa5er3n ) swing flap has stopped working.The service man came and checked and said they need to change the flap, so I asked him to change it as soon as possible but later he said that the flap is not available so they have to change some parts for it to work which will cost around 2500rs, then also I agreed to pay and get it repaired.After 4-5days the serviceman called me and said that...

COST of LED TV bought on FEB 11, 2012: Rs 46000 + 5000 taxOn SEP-23-2014 we have raised a service request to repair the LG LED TV panel crack. The complaint No is RNA[protected].The service technician visited our home and verified the TV and after 1 week time they communicated that they dont have LED panel for this model all over INDIA.so LG has opted us the solution to take the TV for depreciated cost of rs 26000.This confirmation is...

ON MAY 1ST 2015, I CALLED LG CUSTOMER SERVICE REGARDING MY 3 YR OLD FRONT LOAD WASHER, AFTER DESCRIBING THE PROBLEM AND RUNNING SOME CHECKS, IT WAS DETERMINED THAT IT COULD BE EITHER THE MOTOR OR A PROGRAMMING ISSUE. I WAS TOLD THAT IF IT WAS THE MOTOR I DIDN'T HAVE TO PAY BECAUSE IT HAS A 10 YR WARRANTY, BUT IF NOT I HAD TO PAY THE SERVICE CALL, AND IF I PREPAID IT WOULD ONLY BE $164.98, IF IT TURNED OUT IT WAS THE MOTOR I WOULD GET A REFUND....

I purchased a LED TV (Model number - LED-42 LN5120-42") on March 29, 2014, exactly 13 months later the screen has started showing lines. I requested LG care to check the TV and was informed by your engineer that the PCB Control has some issues and would have to be replaced. He then spoke to the customer care centre and was informed that LG no more replaces the T-CON/ PCB control and instead I would have to purchase the whole panel for Rs...

We purchased LG invertor technology fridge last month from Vijay Sales and it has stopped cooling. It has stopped making ice in freezer despite of being on the coldest setting and all things in fridge and freezer are now getting rotten. It's been 2 days since complaint has been lodged but NO ONE is p responding back. You have the most pathetic customer care who do not let u speak to supervisor as he's always busy and also do not arrange...

I installed my LG split AC on 10-May 2015 but on first day itself, it starts water leakage from other side of AC indoor unit instead of drain pipe. I also registered my complaint to LG customer care team but service engineer not visited my house till now. I am facing lot of problem because of it. I purchased 3 LG AC because of its customer satisfaction but really regret after this installation. Please contact me and try to resolve...

I have been trying to get my split AC repaired from LG for the past one month - And they are just unbelievably rude and non responsive to customer complaints. The AC got repaired last month and they came and checked it and informed there was a gas leakage and changed few parts worth Rs.7, 500. And in 15 days the same problem occurred once again. I called the customer care service centre again - obviously they raised it to the outsourced agency....

DEAR SIR/MAM, THIS IS TO BRING TO YOUR KIND NOTICE THAT I HAVE BOUGHT A REFRIGERATOR (MODEL N0 GL-P402RPJM(BW) FROM NARULA ELECTRIALS 102, NAVYUG MARGET GHAZIABAD ON 26/03/2015 BEARING INVOICE NO 4625.THIS REFRIGERATOR IS NOT WORKING PROPERLY AND I HAVE ALREADY LODGED A COMPLAINT ON THE TOLL FREE NO ON 6/4/2014 AND REFERENCE NO IS[protected] .SERVICE PEOPLE HAS VISITED AND CHECKED ON AND INFORMED THAT REFERIGERATOR WILL BE REPLACED.SO,...