LG Electronics Complaints & Reviews

i brought a L g refrigerator from bajaj show room 10 year warranty for compressor and one year for other parts but my refrigerator modal GL-M472 GLJM in just 10months my L g refrigerator compressor failed but the L G company customer care executives i don't No how they trained, from the day one they are trying to miss guide me They registered my compliant after 24 hovers of my Mobil call after 48 Hovers they service mechanic came to my home and they told me after 24 Hovers we will conform that when your L g refrigerator will be repaired after 24 hovers we will inform you after 24 hovers they in formed that they can only repair after 5 days i requested customer care executives to provide L G company customer care officer's number they refused to provide the cell number after so many requests they provide me the a fake number then i when to show room i explained to bajaj show room manger he discussed with service manager then he discussed with me what he told me you know we cant repair the L g refrigerator with in 1or 2 days it will take more then 4 days what you want do you can do we don't care that was the answer form L G service providers so i de sided to don't buy any L G product in my life and i will explain to all of my friends to don't even think to any l g product

I Meena bhakta resident of mangalore, karnataka state, highly agrieved by the service of LG company, i am lodging a complaint.I had requested to provide a part of fridge(tray above the vegetable box ) at LG service centre at balmatta, mangalore, dakshina kannada dist, karnataka on 25th of april, 2015.Without even registering the service complaint, we were told that that the order has been placed and immediate after the receival of the ordered part, we would be informed.Even after two weeks, till today 9th may 2015, there is no response from the service centre.it is injustice on the part of consumer for the delay of such a small part.Is this the right way of providing service to the costumer from LG comapany.we hope the company will take immediate action.

I have facing cooling problem my window A/c i am making complaint continuous last 4 Days but i am not getting any proper response. Lg service is too poor. My complaint No. is RNA[protected]. Can i know when i will got proper service of LG product. R. K. Sharma [protected]

We have complaint about our TV and technician came and try to repair but the same was not working after a week. We paid for the services. We had again lodge the same on phone, no one attended even more than 10 mins. and finally received message on 4th May wide RNA[protected] which was given to Rajeev Mishra, m [protected]. Ask our Eng to show repair . on 5th my wife got message that your complaint is under process. So far till date nothing has moved.

Hello This is inform you that I've given my documents for credit card on 11th of april.ive not received any status yet.please give me info as soon as possible.my application no.is N[protected]. My no.is [protected].DOB is[protected]. Thanks... Nitin Kumar Saini

I bought a lg refrigerator around 1.5 years . I am facing problems from the refrigerator since 1 year now. Every month there is a new problem in the refrigerator. The customer service staff never agrees to replace the fridge. They are very adament. And now the fridge is out of warranty so they wont replace it . Wont suggest anyone to buy any lf refrigerator. Hopeless customer service .

Dear Sir, I am a user Of LED TV. From Last 4 Years. Few days Ago i faced a problem that my LCD TV is not working on AV port.I registered a complaint and Your Engineer changed a Card on Home Visit. and I paid Rs- 2096.50 against TCR No. OGURFBD/103077 on date 13th March 2015. Now i am Facing same issue again. and your Engineer is saying that there is No Guarantee on the Part you have to Pay for the same. i also talked to your C.C.O Mr. Manoj Chauhan, Phone - [protected]. He is also saying the same and asking for Charges. Please Let me Clarify on few points, i will be very thankful of yours:- 1. why company Not Providing the Bill for the Part changed by your engineer on 13th march 2015. Even I am Paying 14% service TAX, why this is against your Company policy to Provide Bill to Customer for Future response. 2.When your Engineer changed the Part, he told me that all part comes with 3 months Guarantee, and Now he is saying that there is No Guarantee on parts changed By company. If company is not providing any Guarantee then what is the use of paying Rs 2096.50 to company for a without Guarantee. which is available in local Market for Rs 500.00Waiting for your quick response Regards, Sandeep Yadav Ph - [protected]

Hi, I had lodged a complaint as my split A/C model no. LSA3CR2A with Sr. No. 103PAC4027987 was not working properly. Please refer to the bill no. 5766 raised on 14th July 2014 as per this the Evaporator coil was changed and they told that warranty is for 1 year. Now this week I had against raised another complaint via RNA[protected] as the A/C was cooling properly. Now the team from service center Digitex Aircon came and informed me that I need to pay the charges for gas filling and other. Last time at the time of service the engineer could not diagnose the problem of valve and they had filled the gas three times still the cooling was satisfactory. Please call me at [protected] and resolve the issue. Thanks! Regards Gaurav Mehta

LG Customer Service, LG customer service is the worst that I have had to deal with. Firstly the hold times are inordinately long, and then when someone finally answers all they do is generate a request number mechanically and tell you that “some one will attend to your request shortly” That shortly has never come up. One rep. of LG has come and noted down the model no. and assured that he will come and replace. Now since last two week I am facing the problem. Calling them again and again and no one responds. I have found that LG services are very poor and only assurance is given by the customer care and its representatives. It is not understood what to do? I have learnt a lesson not to purchase LG products in future. Yours Customer, HARILAL SANTANI Father of Ravi Santani Phone no:[protected].

I have purchased on 32"LED TV on 06/01/2015 From Bismi appliances Cochin, Kerala, vide bill no:257441. Model LG LED 32LB550A#36315. The TV became complaint on 06/04/2015, Complaint reported to LG on 07/04/2015, Complaint number RNA[protected]. Service engineer came on day after next and rectified its Panel complaint and will be replaced in a couple of days. On 14/04/2015 panel came, next day the service engineer came and rectified its not the same which he orderd and taken back on 19/04/2015 with a promise that the correct one will reach in two three days and will clear it. After three days he said the panel is in short so you will replace a new TV. From 22nd onwards there is no proper reply or not solved. Please do the needful. Bijosh Kumar [protected]

Dear Sir, My Name is Prateep and I am from New Delhi. On 14.04.2015 I bought a New LG washing machine model 7567 TEELH-T from your authorized dealer JEEVAN JEE REFRIGERATION ENGINEERS (Ph: 011 – 41724008; Contact Person: Mr. Vijay) and the invoice copy (No:2015-16/36333) is attached for your reference. I received defective piece from your authorized dealer. There are dents on the washing machine. During Demo I have shown to your LG service...

I will like to bring to your notice that I am an LG user and practically all my home appliances are LG make recently I have had a very bad experience with your repair service and customer care. I wanted to get my washing machine repaired so I called up your toll free number on 05 May and there was no response for almost 15 mins( This by the way is complain of most of LG users who have called your toll free number) On 06 morning, my complaint was registered and I was given receipt number as-RNA[protected], and I was also told that some body from local office will attend to me with in 24 hrs, no body contacted me till this morning. I again called up your toll free number and requested them to please get my repairs expedited, your staff gave me local service centre number, I spoke to your local office they said that driver is not there so my complaint cannot be attended. One of the reasons we prefer your product and pay premium for it is your brand name and we expect you to deliver on your services, which I am sorry to say is not happening and you seem to be no different from others. May I request you to please get my repairs done and take action against your erring staff. Rgds Ravi ( Bangalore) [protected]@yahoo.co.in

I often tried to talk to the company's customer service representative. On his behalf the complaint was registered only. Just send your inquiry officer would only complaint is settled. But there is a real problem remains. All you have requested the company's product

This is to bring to your kind intention that i have purchased 2 LED K Series in Feb' 2014 through a local dealer and was informed that 1st time installation is free which can be anytime. However, have called customer service centre and they clearly denied to take my request and informed that service is chargeable as product has turned out of warranty now, have spoken to Ms. Rashmi and Anuj Singh area manager however they are also of no help. Pathetic post sales service, no-one is ready to take the responsibility to inform complete details about the product you bought. Request to you to get this installed without any charges. Regards, Pulkit [protected]

Here is My LG LCD TV Complain Ref No. RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected], RNA[protected]. Request you to please address or resolve my LG TV Complain. Without resolution every time my complain is closed. Please do the needful.

Hi, I have purchased one lg g watch from amazon after using it for 3 months, it stopped working. I check the location of service center on lg site, and I contact them, but they said, they don't repair smartphone and smartwatch. I contact the amazon seller but they are also not co-operating. Here's the link of amazon- http://www.amazon.in/dp/B00MO4LKMC/ref=pe_386221_37038301_pe_194751_29698841_3p_...⇄ It has 12 months warranty. I barely use it 3 months, I bought it by saving money. Here's the service centre which is listed on lg site.-M.K.&SONS which is located at Singjamei sougrakpham leikai IMPHAL MANIPUR-795001

Hi, I purchased one LG G watch from amazon after using it for 3 months, it stops working, can't power on, I visited service center and they said they didn't repair smartwatch and smartphones, I contact the amazon seller and they're also not cooperating. I check the location of service center on lg electronic india website, and I visited MK & SONS, Sinjamei sougrakpham leikai IMPHAL Manipur 795001. Phone :[protected]. I buy this watch by saving money hardly, and after barely using it for 4 months. It has 12months warranty. Here's the link of amazone- http://www.amazon.in/dp/B00MO4LKMC/ref=pe_386221_37038301_pe_194751_29698841_3p_...⇄

Dear Sir, We are having cooling problem in our ref. from day one and same has been informed at customer care, and executive ( Mr.Sanjay Yadav # [protected] )has been appointed by them but unfortunately condition is same and now after calling so many times the service executive stops responding and even not picking our calls . you are here by requested to resolve this on priority as summers have arived, failing this force us to take matter to consumer forum . Address Simran Khatri H.No.27D, Krishna Nagar, Mathura, U.P. [protected]

Dear sir, I have purchase my LG Refrigerator on dated 28/3/2014 Model No.M No.GL 205 KAGS ASO and INVOICE NO. SINDRA-06506 from sargam electronics, indrapuram. from the very first day i m nt at all satisfied from its cooling. and with my observation of 3-4 days i reported my complaint to lg customer care vai sargam relationship executive and ur engineer who is supposed to come at our house next day was very unprofessional and irresponsible he commit us so many times to come but on his time of commitment he never shows up and nt even answer our cal nd that makes us feel very bad. nd really make us to think abt our decision to chose lg.and somehow we make him come to visit us and that to was very unsatisfactory and he has giving us illogical examples of by cycle and was totally illogical and we were really unsatisfied nd we were feeling like that we r fool and really our expectations from this brand in quiet high and he has advised us to use stabilizer and we are using that to from last 15 days nd observing it well and still we are not satisfied with it and as per him if after using stabiliser we would have not satisfied then they will take my refrigerator to their workshop to check it and will cal us to check our refrigerator their workshop. i mean i got a feeling that you guys think we are lieng. and could not believe his words that we hav to come to see our refrigerator there. i mean had we done some mistake by buy your refrigerator. i mean if cant satisfy ur then please dont scare us. nd things a part i never thought that brand like lg hav such such a after service and that type of product outcome. and this problem i m getting from the very first day. this is not first time we are using refrigerator nd nor even its our first time for lg refrigerator its my 3rd lg refrigerator so i know it well how ur product works and what outcome should it gives. my problem which is stand still is that my cooling in refrigerator is not satisfactory on any setting. and this problem is from the very first day. so please show some kindness nd plz dont let us feel that v get fooled. and please i[censored] can solve our problem asap or else please get this replaced because we dont want to get troubled anymore and dont want my food to get spoiled any more which is happening since i bought this refrigerator. and i just want you guys to know that when we planed to by new refrigerator the only thing we know that we hav to for lg bt that trust is missing somewhere rite now. with warm regards, sonal sabherwal [protected]. sonal.[protected]@gmail.com address- b-14, jaibharat enclave, oppst. lajpat nagar police station, Sahibabad, Gaziabad, U.P.

TV is under warranty period.Picture display problem. Pl find below mentioned complaint no for the mentioned problem. RAN[protected] dated 29.04.2015.service engineer visited at h ome.till date problem is not rectified. request to attend problem immediately. Regards, Jigar Khamar [protected]