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LG Electronics Complaints & Reviews

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Updated: Feb 4, 2026

Complaints 7113

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Address: Firozabad, Uttar Pradesh

Sir/Madam I took my TV to LG service -center (Suhag nagar-Rakesh refrigeration) for repair in Aug 2014 .Then I did not know what was process to repair.I was charged 345 Rs (225 Service charge+120 parts). But they did not give me any receipt. after 1 month, My tv was not working .LG personnel repaired it. and charged me 427 ( 337 service charge +90 parts).Customer care told me that service charge will be applicable only one time in three months. and service charge is 300 Rs.LG Personnel charge me 337 Rs .& This twice in one month...Plz take action against LG Authorized center located in firozabad (Suhag Nagar -Rakesh Refrigeration) Thank you

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 5, 2014

Verified Support

Dear Abhay,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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Address: Gandhinagar, Gujarat

Respected Sir, M. [protected], [protected],[protected] Email:[protected]@gmail.com My Name is Rohit and I m from canada. I m wondering to buy a new LG49 UB850T in india For My Parents. I told my brother to inquiry about this product and price. He went your Ahmedabad and Gandhinagar, LG Authorised Showroom for inquiry regarding Price. When he went again to your Gandhinagar, Gujarat. India, LG Authorised Showroom, Chandan Enterprice, Near Rajshree Cinema Sector-21, For last price and buy, At that time your salesman angry on him, misbehave and told to him, ''I never sale u T.V because u do inquiry all places and tell them wrong price''.How can he wrong blame on him?? Is this a way to talk with Customers? We are customer and we will buy after all inquiry. This is not the way to talk with customers. We do not buy LG Tv in free of cost, we pay for that, so we have to right for inquiry. I m waiting for your favourable reply. Regards Rohit.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 5, 2014

Verified Support

Dear Rohit,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Visakhapatnam, Andhra Pradesh

I have lodged a complaint No.[protected] dated 3rd august 2014. My complaint was wall mounting was not done at the time of installation. The reason mentioned by the service provider was lack of Wall mounting moving stand. So far even after one month the complaint is not resolved. Why the complaint was closed I dont know. I completely disappointed with your service. Kidly attend the complaint immediately.

Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 5, 2014

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: North Goa, Goa

I am extremely dissatisfied with service provided by LG to me, My Nexus 5 phone was given to repairs on 19/08/2014 to your Lg Service provider Macross Tech solutions Porvorim Goa . Nexus 5 for past 23 days is waiting for new board which your Area Service Manager [protected] claims is coming from Korea and will take few more days . i Don't understand how spares are not available for such a popular phone ?? Please try to stay away from your mobile for a month and then perhaps you might understand problems i am currently facing, This is not the first time i am facing this problem in mid July My Nexus 5 suffered Touch Problem and i had to wait for a week before it was repaired, i am shocked to hear from your ASM and Tech support there is no solution to my nightmare and i have to continue suffering it . I am requesting to offer me a new phone or give me full refund . vinayak shetty IMEI-[protected]

Aug 14, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Sep 4, 2014

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

C

coldfire2005

from Raia, Goa

Sep 4, 2014

Please find the details in attachment

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Address: Barmer, Rajasthan

Respect sir, I had purchased LG SPLIT AC on 11/04/2011 from your dealer Ramdev Electric & Rewinding Works at Barmer, Rajasthan(344001). With that I have a warranty on AC for 1 year from purchased date & 5 years warranty on Compressor.. Since last two months my AC is not working properly so I had called your customer care service[protected] from my no ( [protected], [protected]) 3-4 times.. I have also confirmation message with complaint no. Here are some of my complaint no. for your reference.. On 6 aug Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You. On 21 aug.. Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You. On 18 aug Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You. Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You. From your side there is a person named Babu called me & not respond me properly as he said that he is not a engineer so that's not his part of work...here's his phone no. [protected] So here's my problem is that your customer services is very poor as compared to others... It's a humble request to please resolve my problem very soon...otherwise if I couldn't get response from your side in nearly days, I will sue on this company on consumer court forum... I am also attaching you scanned copy of original bill. Devi lal soni [protected] Barmer

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Address: Mumbai City, Maharashtra

I have a 50 inch plasma TV which is not working. I have registered a complaint since 27th August and the complaint number is RNA[protected] Since then I have made half a dozen calls to LG helpline. I receive a standard reply that this call will be attended in 24 hours. Today it is the 6th day and I have not received a call !!! Please note that I will have no option but to go with my grievance to the INTERNET AND SOCIAL MEDIA. I have a recording of all calls made to the center [protected].16 [protected].41 [protected].30 [protected].25 [protected].27 The service center number your people give is never answered. Will anyone buy an LG product after this kind of service.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Vizianagaram, Andhra Pradesh

The tv is not working .There is a lot of disturbance in sound and Picture signal is OK. The trouble started after a thunder storm 1 week back My Address Dr PV.S.N.Varma raju. Qtrs: B 6 Maharaja institute of medical sciences Nellimarla Vizianagaram Dt.AP Cell No [protected] [protected] mail.i.d [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Mr. Verma,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Thiruvananthapuram, Kerala

I am from Attingal (Kerala), I purchased LG washing Machine F8091MD2 on 21st September last year. Yesterday i got a call from your customer care saying my routine check-up was due and they will sent the service man tomorrow. He came this morning as asked and left after saying that the machine is just fine. Then i loaded the machine with my cloths and went to work asking my father to take the cloths after its done. Now when i am back from work my house is flooded with water, my father said that the machine started leaking after i went and he had to stop the machine. My father is old and he called the serviceman and local service center several times and he will just not repair the machine which was because of his fault. My clothes are still in the machine wet. My father is really mad as we had to clean up the mess and of the serviceman who will just not come and repair the damage which he made. I am furious that your Service man came and damaged the Washing machine in a routine check-up which was not demanded by me and because your service center will not clear the mess you created.

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 2, 2014

Verified Support

Dear Brijithlal,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Chennai, Tamil Nadu

My washing machine is 4 years old and its body damaged. Now the LG engineer is saying, body is not available and we will give you INR 1900 against the washing machine as a bye back. They are giving less that just 20% for 4 year old machine after deducting 80% as depreciation. I am feeling deduction of 80% is not fair at all. Please advice how to proceed further for my consumer rights. SK [protected] [protected]

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 1, 2014

Verified Support

Dear Samim,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: New Delhi, Delhi

i have been trying to get a replacement for a broken lcd screen in google nexus 4 for last 3 weeks. there is no display in stock in any of the service centers. 18 days i have been trying for my lg phone to be serviced with no response. first you have a faulty set up where touch screen unit has to be replaced with the display even if it is absolutely fine. neither at the service center you give an alternate phone for usage if i submit a phone, how is one person supposed to sustain without a mobile phone because of your utterly poor service. 18 days without a spare part of a phone is highly uncalled for as if it’s a punishment for buying an lg phone. imei - [protected] Thanks & Regards, Jasdeep Kaur Marketing – Delhi NCR HT House, Kasturba Gandhi Marg New Delhi, India. Tel.:-+[protected] Mobile:-+91 [protected]

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 1, 2014

Verified Support

Dear Jassica,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Lucknow, Uttar Pradesh

I had lodged the compalint regarding the reapir of my window ac which was out of warranty on 27/08/14.The technicians visited my place and told me that either of the dispay or main pcb is not working which has to be replaced when tested.They told me that the part is not available and they have placed an order.They assured me that the repair will be made anyhow by 29/08/14 afternoon and on the same day when i called them up to ask the condition they explained that they havent got pcb yet and they dont have any idea when they will receive it. On getting the conatct no of cheif complaints officer from the customer care of my lucknow reigion i was just assured that the work will be done on the very same day which was not made into effect till evening 6 and then it was no one picking the call
I m really shocked by the pathetic service of the company and wouldnt recommend any of my well known to deal with lg.
It is one of the most worst service i hav received till now.

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Sep 1, 2014

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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i've purchased LG freeze from your dealer, kaysons (INDIA), harayana, dated 22-may-2014 for Rs-21700/- after operation of just few days the freeze started giving technical problems and was not smooth functioning.having cooling and too much ice in upper section problem. support person already changed thermostat but still same situation. Already complaints lots of time. RNA[protected] RNA[protected] RNA[protected] RNA[protected] since its essential item and we're suffering since beginning. So now i request you to =refund the complete amount Or =i'm ready if you replace this with other model which perform well. i already complaints n times so now no more R&D with this product by support person.waiting for you positive response this time

Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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K

kks1

Aug 29, 2014

see the quality of LG support, lg website itself not registering complaints online --getting below msg

"We're sorry. The submission form is temporarily unavailable We regret to inform you that this function is temporarily unavailable, due to scheduled site maintenance. Thank you for your understanding. In the meantime, if you have other tasks at hand, you can visit ourhome page or check out the links below."

LG Electronics Customer Care

from Delhi, Delhi

Sep 1, 2014

Verified Support

Dear Sir/Ma'am,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Jaipur, Rajasthan

Dear Sir, I was purchase LED Model No. 32 LN5400 in[protected]. but this LED Not working properly. I was complaint LG Service Centre Complaint no. RNA[protected]. and come service men my home This Service provider not able for servicing for LED he does not know for LED. and therefor present time my LED not working please Solution my problems. Thank you

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Aug 29, 2014

Verified Support

Dear Rahul,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

R

rahuljoshi933

from Jaipur, Rajasthan

Aug 30, 2014

My LED opened 2 times( With in 2 month) but therefore I want to replace My LED yet You are not replaced my LED I was write Application for court

R

rahuljoshi933

from Jaipur, Rajasthan

Aug 30, 2014

was purchased LED Before 3 months. thereafter my LED not working properly after repairs 2 times your service centre men but I want replacement my LED with New LED. no I am Claimed with in Court. you are not Replaced my LED and for Present within Court.

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Address: Pune, Maharashtra

My fridge broke down on 15th Aug 2014. We launched a complaint on Aug 16th. As per LG website, the company offers 24hrs 7 days a week service. This is absolutely not true. The service guy finally shows up after 24hrs. As per him the cooling gas has leaked and the fridge will need refill and another service guy will be sent. Nobody shows up until 22th Aug. Finally two people come home to take my fridge to service center with no information as to how many days will it take to fix the fridge. For last 1 week I get calls from the LG center to get feedback about their service. One of the call center guy tells me that the compressor has been replaced and how did i find the service? I was taken by surprise as to nobody from LG bothered to call me and inform me about the problem. I still haven't received my fridge yet and the people at the call center are excited to get my feedback. I have made up my mind to never buy LG product even if they are cheap and offer best quality service. Over last 15 days i have made numerous complaints and calls.. but no reply from anybody. I have two small childeren, i work full time and there is no food supplies in the house without a fridge. I want to caution everybody who are considering LG products bec the company does not believe in aftersales service.

Aug 14, 2020

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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A

Alpa Chheda

from Pune, Maharashtra

Aug 28, 2014

I had the same service issue with LG...never buy LG

LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Alpa,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

R

Rajeev G

from Mumbai, Maharashtra

Aug 29, 2014

Hi Alpa,

I have also same experience with my LG products. The most worst customer service experience from them. Never buy LG Products

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Address: Faridabad, Haryana

Hi

Since I purchased my double door refrigerator, I am facing cooling problem.

I have made more than 20 requests and more than 10 different engineers have visited my place, few said its fine, few said they would come back again with their senior, few said there is a faulty component which has to be replaced, few said that their regional service manager is travelling now a days and they would come back in next week, one said he is new recruit and have not got any training on LG products so far and since he was working with Kelvinator hence needs some senior's help; saying this he went back.

I am fed up of entertaining incompetent engineers, who come without any solution, take rest, take some water and juice and at times tea / coffee and go back with promises.

I wish to escalate this to some senior and competent authority but every time I call up customer care number (which is there at the website) I again go through the very same experience.

Now no one even visits for inspection as all these (local / area) engineers must be feeling that they are incompetent and cannot do anything on this (at least that's what I feel).

Please help me with escalating this as I am completely clueless on this.

This product is very much under original warranty and have also taken extended warranty.

Thanks

Agrawal

Complaint marked as Resolved

Resolved in the sense that I am getting the refund for the money what I paid But still I have to be compensated on all the pain I have gone through

LG Electronics customer support has been notified about the posted complaint.

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C

Complainant782394

from Delhi, Delhi

Aug 28, 2014

The few engineers name / contact details who visited without any solution:

Faridabad Range / Area:

Hardeep Singh : [protected]
NoName :[protected]
Mahinder Saini : [protected]
Sunil :[protected]
Virender : [protected]

Manoj Mehta (so called "senior" called by one of the engineers on a very high regard who neither provided any resolution nor since then taking my calls) : [protected]

C

Complainant782394

from Delhi, Delhi

Aug 28, 2014

Few Complaints Number:
(Do not have records of all the registered complaints, much more than what's mentioned below)

RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]

C

Complainant782394

from Delhi, Delhi

Aug 28, 2014

Hi

Since I purchased my double door refrigerator, I am facing cooling problem.

I have made more than 20 requests and more than 10 different engineers have visited my place, few said its fine, few said they would come back again with their senior, few said there is a faulty component which has to be replaced, few said that their regional service manager is travelling now a days and they would come back in next week, one said he is new recruit and have not got any training on LG products so far and since he was working with Kelvinator hence needs some senior's help; saying this he went back.

I have no option but to use my 15 years old Godrej refrigerator as that's working prefect still and have no issues with it. I had bought this LG bigger refrigerator to replace my old one thinking it would give me similar long term delightful experience, but now proved wrong.

I am fed up of entertaining incompetent engineers, who come without any solution, take rest, take some water and juice and at times tea / coffee and go back with promises.

I wish to escalate this to some senior and competent authority but every time I call up customer care number (which is there at the website) I again go through the very same experience.

Now no one even visits for inspection as all these (local / area) engineers must be feeling that they are incompetent and cannot do anything on this (at least that's what I feel).

Please help me with escalating this as I am completely clueless on this.

This product is very much under original warranty and have also taken extended warranty.

Thanks

Agrawal

[protected]@ymail.com

[protected]

Few Complaints Number:
(Do not have records of all the registered complaints, much more than what's mentioned below):

RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]

[protected]

The few engineers name / contact details who visited without any solution:

Faridabad Range / Area:

Hardeep Singh : [protected]
NoName :[protected]
Mahinder Saini : [protected]
Sunil :[protected]
Virender : [protected]
Manoj Mehta (so called "senior" called by one of the engineers on a very high regard who neither provided any resolution nor since then taking my calls) : [protected]

[protected]

LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Sir,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

C

Complainant782394

from Delhi, Delhi

Oct 21, 2014

So far, noone has responded

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Address: Pune, Maharashtra

LG has the most pathetic “Customer Service” in the entire market. They are looters, cheaters, just interested in making sales and forget the customer after that. I bought a Front Load Washing Machine from them on 20th July, 2014. Next day 2 of their technicians (Ph no: [protected] / [protected] )came for installation and they mishandled the machine and dented my brand new Washing machine top. After much denying, he accepted that he had broken and said it would be replaced within 2 days. Since then, its been more than a month, I have been raising tickets over tickets, making calls over calls, getting routed from one person to other with no action but frustration of making endless close to 100 calls each day. They raise the complaint ticket, and then they close it without taking any action on it. I have raised 3 tickets viz., Rna[protected]th July), Rna[protected]th July), Rna[protected]th August). All these tickets were self-closed without any information or action. Even the LG Customer Operations Head, Ms Sarika Bhosale, based out of Katraj Pune Service Center has stopped answering the call. Even after explaining to her our grievance, she shamelessly never cares to take any action on it. Mr. Karan ([protected]), another , who keeps saying that the top has been ordered and will be replaced today and that day never comes. Even he has stopped taking any calls. Mr Abhijeet ([protected]) who also is another highly unprofessional person in the entire useless cadre of LG customer service employees. Please take strict action against all of them, if you care to. I urge to everybody buying LG product, BEWARE OF THE MOST SHAMELESS CUSTOMER SERVICE in the world. A stain in the name of after sales customer service. How do you even imagine leading the market with such poor service? You just lost a loyal customer/influencer, who henceforth has sweared to badmouth against you and never buy any of your product. My Email id: [protected]@gmail.com

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Kritika,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

A

Amarjeet6

from Pune, Maharashtra

Dec 29, 2014

I agree to Kritika. This guy Mr Abhijeet repaired the washing machine and it stopped working again in 2 days with the same issue. I have been chasing this man since last 1 week and now he has stopped receiving the call.

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Address: Mahendragarh, Haryana

Respected sir I registered my complaint related to repairing of my LG refrigerator. But the concerned authority delayed and made excuses . every day a new person called me and ask for my address while i registered my address to the authority but nobody comes to repair the issue. Rajat bhardwaj [protected]

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Rajat,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: New Delhi, Delhi

Respected Sir/Mam I purchased an split ac on 1 March 2013 after seeing your Times of India Advertisement. In which you mentioned that 2 wash service free during warranty period. 1) When i requested for the wash service your customer care denied to provide 2 wash services by saying they do not have any records of paper advertisement. Its customer responsibility to retain paper cutting 2) I received only 1 wash service in which your service engineer only cleaned the indoor unit filter and washed outdoor unit with water. (Later i came to know that during wash service indoor unit is also properly cleaned. This is clear case of ignorance by your service engineer) 3) I purchased an AMC for the same on 11/07/14. 4) Now i am facing a problem, AC out door unit repeatedly shut down & cooling is also very very slow. 5)Now your service engineer said that there is a need of chemical wash and you have to pay approx 2800 for the same, its not covered under AMC. 6) My indoor unit is installed in a packed environment, And with in 1.5 year of purchase your are asking for chemical wash 7) Point to consider a) your are not given 2 wash services to me during warranty period as mentioned in Daily news paper b) I received only 1 wash services in which your service engineer do not clean the AC properly c) If now there is a need to Chemical Wash to its totally a fault of LG India and their service engineer because if i received proper service during warrant period then there is no need for chemical wash in such a shorter period. So i request to you please looking to the above points and ignorance by LG team please repair my AC at your own cost. I am not received what you promise publicly and officially. Thanking you Ankur Dhall Registered Mobile no: [protected] email: [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Ankur,

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

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Address: Vadodara, Gujarat

At time of purchase 10years Warranty was given But from next year 2009 Problems started service holder at BARODA. Always charged for repair Saying that this dose not come under warranty every year @3000were charged Last year compressor failed down they charged me 5000 Again after six months same problem has took place again they ask to deposit 5000 L.G. Company person's are afraid of service holders KRISHNA SERVICES. Who literely cheat the customers

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LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Ashok,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

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Address: Hyderabad, Andhra Pradesh

We bought lg led 3d in apr/2014. In the month of may/2014 tv screen was not visible due to a white patch(Small). Then we complained on online. One technician came and saw the tv and told that it is panel problem and he told that he will repair it soon and went off. We called him many a times but he told to wait for few days. Wexed up with him we again complained in online(Comp no:[protected],[protected]. Again the same technician came in to picture and told that the part will be not covered under warranty and told to pay him 15000/- and told us to make another complaint. We again complained online[protected],[protected] but there was no use. We have been calling them and they are wanteldy playing a game with us. Like this we have made complaints on[protected],[protected] and[protected], [protected]), but still there is no use. We want to ask you how the complaints will be closed without solving the problem of the consumer.

"we dont thought that the service of lg would be so worst we have ever seen since 12 years". What the online people are doing without persuing the online complaints, whether solved or not.
Why the panel of our tv will not be covered in warranty.
Seeing this we are thinking that the technicians are doing some gambling with us so that they expect an higher amount from us.
The phones no's of the technician who are involed in this gambling are [protected], [protected] and [protected]

LG Electronics customer support has been notified about the posted complaint.

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LG Electronics Customer Care

from Delhi, Delhi

Aug 28, 2014

Verified Support

Dear Sunny,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

Regards,
LG Customer Support Team

S

SUNNYPANDU

from HYDERABAD, Andhra Pradesh

Sep 1, 2014

complaint no's
[protected]
[protected]
[protected]
[protected]

contact no
[protected], [protected]

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