LG Electronics Complaints & Reviews

Dear Sir, We have a microwave MC 767 W model which is purchased in 2005. Start Button of the microwave on touch panel was not working. Complaint was registered with help line for the same problem. Complaint Number[protected]. LG Technician visited for repair and found touch panel and some IC on the panel (Control Card) is faulty.Technician noted down the model number for ordering the parts, he said after receipt of part repair will...

My complaint number booked on 29.07.2014.Complaint lodged for non cooling of ac.The engineer (Mobile no.[protected])visited and said that gas leakage problem and will refill
In clean whether.When i contacted to him in the non rainy days he said that he is in another area and will come "tomorrow". After that i called to him so many times and he replied to me every time "tomorrow".I contacted so many times to ur toll...

Hi sir as we have brought refrigerator on month of April and the door got loosened so we complained about it the svc engineer came on month of July 3rd and repaired but the repair was not satisfied because door is not closing properly so we complained again on 23 July and the same engineer came and repaired and at last the engineer said that you have to close the door as the door will not close automatically and we complained about that there...

My LG Plasma TV was giving problem and became major faulty within 1 and half year.Now product was in LG service centre for last 9 months and over.Service center never provided me estimated cost.only giving verbal estimated cost of repair.and how foolish i repair it on Rs. 21000 after buying new product in 48000 only after 1 and half year.In my house all product are LG product.Now i am extremely disappointed with lG.and recommends in PUBLIC...

I have purchased a washing machine in 2011 Sept Oct and suddenly the START button of machine stopped functioning in the month of July 2014. I registered a complaint with LG for same. On visit techinician told me that the PCB has gone faulty and so will have to get it changed. This costed me 3500+ Rs. Within 2 months again the machine stopped working and had to register the complaint again. And again was told that the PCB has gone faulty and...

Hai,
This is for anyone in LG who is interested in providing better customer service
I sincerely hope at least CEO of LG would be interested.

I am writing this to bring to your notice the kind of frustration and how my interactions I had with LG customer service.

My history:
Model :32 inc LCD TV.
Last Complained date : August 8th 2013
Recent Complained date : August 13th...

From Sargam Electronics, sector 18, Noida, I booked model 7519PV washing machine on 3rd Aug’14. The dealer promised to deliver the packed piece at my residence by next morning. When I received the product, the delivery boy told me not to open the box. He reasoned that it is the responsibility of LG executive to unpack and install the same. When I didn’t get any installation call from any of the LG executive for next 10-12 days, I decided...

After Purchasing of LG wash machine with in a day i complaint leakage of the water from the machine.for that technician came and misdirect the water connecting tube then we made arrangement new water tube to connect at cost RS 650.After this condition persist again v contacted technician in spite of repeated calls the technician told that have been swifter to some other place in late response and new technician came and attended our machine.He...

I've purchased lg split ac in may 2014 since beginning there is a problem of proper cooling . After filing complaint in july end and getting it rectified . after 15 days I am again facing problem regarding improper cooling. after techician visit it was observed outdoor unit had problem and needed replacement. within two months the product found defective although the required outdoor unit received at local service centre lucknow bt till today...

irresponsible company...irresponsible staff...from monday my fridge has come ...they have took my money also...and fridge is not made at all...after complaining also its 6 days...nobody has responded...i request everyone please dont purchase the product l.g...sirf thante hai yeh log...customers ko rulate hai...i will go to the court and station..as well as consumer foerum and 1000000% in media ..just wait and watch......

no body has called and came for the fridge they told they will come again in 24 hours...magar now its heights...its 3-4 days noboday has came and contacted us...what a company is this i have to anyhow publish it into the PAPER and INTERNET about LG electronics...just think about the normal people how much we are suffering and by giving money also... we have given MONEY ALSO...kaisi company hai aapki...please do something...

no body has called and came for the fridge they told they will come again in 24 hours...magar now its heights...its 3 days noboday has came and contacted us...what a company is this i have to anyhow publish it into the papers and net about lg electronics...just tink about a normal people how much we are suffering and by giving money also...please do something......

My First compliant was logged on in the month of February 2014 for non-cooling of A.C. Initially I was told that there is no Gas in AC & may be pipe leakage. Then Mr. Naresh & Mr. Abdul your technician attended AC after doing & checking the indoor & outdoor unit they told that out-unit two nuts are leaky. They changed the same & filled gas & charged RS. 2500/- vide retail Invoice no 1675 dated 8/3/14 i.e after three...

We have purchased new gl292rpjl 258 l refrigerator on 07 aug.14 there is some interior
Assories are missing like two steel iron rod rack for cold drink bottles and one door/box missing in freeger cabnet. There is no response form company progress in this subject.

Surya prakash gupta
C/o dr. Sudhir vijayvergia
Near iti road, hoshangabad,
M.P
Mobile [protected]/[protected]...

My Name is Basant kumar. I am staying in Hazaribagh, I purchased the L.G.Washing machine in 2011 with cost of Rs.15, 000/-approx. With in 3 years, washing machine was not working and I logged the complaint and Person came to my home and he told that he is issue with PCB. and total charge for replacing the PCB is 3, 700/-. I bought the L.G.Washing based on the BRAND NAME, but it seems L.G.Washing machine is poor quality as compared to the...

no one calling back and replying i registered the complain regarding my fridge on 5th..to lg customer care..they took my fridge on 6th and told me tht fridge will come back within 2 days ...but they didnt sent..i again called them they didnt picked up the call..on next day through customer care i got the no. of manager miss suman chaudhary from raipur the manager of lg ...simultaneously 2 days i called her she pick the call for 2 days but...

i registered the complain regarding my fridge on 5th..to lg customer care..they took my fridge on 6th and told me tht fridge will come back within 2 days ...but they didnt sent..i again called them they didnt picked up the call..on next day through customer care i got the no. of manager miss suman chaudhary from raipur the manager of lg ...simultaneously 2 days i called her she pick the call for 2 days but after tht she told i will call back...

Within 2 Years of the Purchase my Ac has been repaired 10-12 times and LG people have been charging me everytime there engineer even comes to check, COmpressor was replaced, Gas was filled 7-8 times Welded 2 -3 times I have paid more than 15 to 20k rupees on the repairs. Now the complaint also is not being heard LG quality is Very bad and service people are worst. They just want to make money without doing any repairs SKy Service...

Hi,

I bought a lg mobile ( nexus 5 ) in the month of july 2014, because of an accident i lost the screen guard of mobile. On 28/07/2014 i gave the mobile to particular insurance person ( oriental insurance ) confirmed by the sangeeta mobile shop bangalore, but still i didn't get any revert from them even after 15 days. Is these kind of service provider company you made a deal who don't have a basic sense to response.br...

Hi, We have purchased LG single door refrigerator last year and we are facing problem that our freezer section has too much ice if the temp is at 1 degree. We have informed to the supplier and they submit our complaint to LG company but till date, no one has visited us to check our problem. DUe to the problem, we are facing in freezer section, our main door has also got jammed and take so much time to open. Please provide us techinal...