LG Electronics Complaints & Reviews

Compliant No: RNA[protected] I have made Compliant for LG refrigerator (Cooling issue) on 8th may, still call is open. I called on LG toll Free No ([protected]) for registering compliant however they told me to call Nearest service center ([protected]), Mira Road for Help (Service). I got good response earlier, One engineer came initially, he took hardly 5Min for observation (so much in hurry). And Informed “GAS leakage...

Dear Customer, I gave a call to the customer and there was no prompt to respond from your end, and I deeply suggest, I would like to take serious action, if it gets delay, below is my given address. Note: Before Warranty date to get expire, it has been damaged. Details: Model : Unit-250, GL-225BDE5/2013 Gross V215 Lt Store V196 Lt Bought in : 5/4/2014 Address: Sri Aaiji Kirana & General Stores, Whole Sale and Retail,...

From the very beginning after purchase of Nexus 5 I am facing the problem of sound. During call, the mobile sound works well on speaker but without speaker the sound quality is worse. I went to the Service centre, they changed a hardware 2 times but still the problem remains. I am getting frustated with the performance. Someone please help me out. Regards, Kausar reza [protected] New Delhi...

I have a LG semi automatic washing machine, for which I had reported complaints several times, three it has been serviced but not satisfactory any time, though paid the charges all the three times ( Serviced by Lovely the service Engineer). Now again the same problem has occurred as last time few parts where even changed, but again the same problem we are facing i.e spin tub not working. Now I had logged a complaint on 16/6/2014 but...

Hi I bought a new split ac from a lg dealer (v-mart) in Nellore district, just one week after installation water is coming into my room I complained to the dealer but there is no response from him no service person has turned up till now it has been one month since installation i tried calling lg customer care ([protected]) atleast at least 20 times but they are not even picking up. I never expected such a bad service by lg, I don't know...

I am using all LG products - double door refrigerator, Microwave oven, and Washing machine. On June 8th, we booked a fridge for our friend, against full cash payment in LG outlet, Anna Nagar, Chennai. They asked four days to get the grey color we had opted for. No response till Thursday and when we called they said they had two holidays and so couldn't deliver. Then they delivered on Friday, and said installation would take 24 hours. We...

I m Anand Kumar residing at Faridabad. I had called LG customer care on 09/6/2014 and complain about my LG Plasma TV which was not working. I got complain no.RNA[protected]. LG technician came on 13/06/14 & change part then but TV was not working then he told some other parts also to be changed but at present we don't have it will take 3-4days. 8-9 days spent after my complain but still my LG Plasma TV is not working. I contacted...

Dear Sir,

I am LG customer using your products - double door refrigerator
(GL 305VT5, Dated[protected], Microwave oven (MC-7880PSR, Dated[protected],
Washing machine (WD-80490, Dated 9-06-09) and 32 inch LED TV. I have registered
a service complaint for the product 32” LED TV due to damage of display panel
by my child on[protected] and gets registered. Your Customer service department
informed...

Dear Sir/Madam, I am writing to you in regard to the problem which I am facing with my LG refrigerator (Model No. GL-4060MQ_ASIQEBN (IN)) for the past more than 10 days now. We registered a complaint with LG Help Line number on 5th June, 2014 with Request No.[protected]. On 7th June an engineer came to our home to check the refrigerator and told us that problem is with compressor and it needs to be replaced. He also gave us an estimated...

Dr. Hemant Kumar M. Phil (Delhi), PhD (Cambridge), BOYSCAST (Oxford), R A (ICTP Italy) Professor of Physics, University of Delhi (South Campus) Benito Juarez Road, New Delhi – 110021 The General Manager (Services) Dated: 14/06/2014 L G India Subject: A stringent complaint regarding the faulty refrigerator Dear Sir I bought a 498 liters refrigerator (Model: 548 GEX 5, Serial No 312PRCM038083) on 12/03/2014 from Shri Mangla...

I bought a lg l90 dual on 11th of this month (11/06/2014) and it has been giving me problems. I went to the service center in secunderabad and that guy tells me "why did you buy an lg phone".

I went to the head service center at panjagutta and told them they are not willing to give me a doa letter. I have 6 videos to prove that my touch is not working and there are dead pixels on my screen, the service people are...

I am Lakshmi from Visakhapatmam I have trying to contact the complaint register cell for the past 2 hours and have been calling the numbers displayed in the website ' LG Electronics' customer care complaints. The one person who answered says that this is a wrong display...and as for the other numbers there is simply no response. God help me!! I am frustrated with the poor management of LG Electronics...

It is indeed shameful that the personnel at authorized service centre, LGElectronics India Pvt Ltd, D No. 47 -11-20/3 1st lane Dwarakanagar, choose to respond so carelessly when contacted over phone (landline no.[protected] to register a complaint for troubleshooting a fault in my washing machine. First they ask me to call helpline number. Unfortunately the response from there was almost nil, in that the call was kept waiting for nearly...

I ask for the service of my five AC through your toll free number, my service number was RNA[protected] .The took out one of my window Ac, after seeing it he said that the Ac compressor is not working . He said that the new compressor will cost around 12000 . After he left I called another technician who just service the AC & it started working.You can ask your people to visit my house &see the condition of my Ac .Secondly the...

I bought a LG home theatre system worth Rs. 28, 000 from Croma in April 2014. The product was delivered to me the next day and installation happened on the same day. No demo was provided to me regarding the features and applications of the product. After 15 days o[censored]sing the product, I came to know that it even has FM as well. When I tried to listen to FM there was no signal. I called up LG care and lodged a complaint. The engineer visited...

I registered a complaint for my micro oven (RNA[protected] and for AC(RNA[protected] on 8th June 2014. Toll free customer care center always mention that there will be a call back within 24 hrs. But there is no call back even after 4 days. I do not understand where to contact. They have given a zonal service center no. in Noida region, that number is always switched off. Can any higher official give any answers why it is a one way communication...

LG Electronics is not providing services under warranty or under AMC. I have 1.5 ton window AC and 1.5 ton inverter AC. Whenever I log compliant they are not bothered to respond. They come after 5-6 days just do time pass and go back without solving the issue. If i call on customer care they suggest to talk local repair center. Repair center people do not entertain any complaints gives silly reasons and disconnect call. I log RNA[protected]...

i m Raj K Singh
called LG customer care on 16/5/2014 and complain about my LG window AC which was & ( is ) not working.
got complain no.RNA[protected] again i called on 20/5/2014. in between i
called LG Service centre SASARAM no.was given by lg india
on 20/5/14 technician/mechanic came & change some parts but Ac was
not working then he told FAN OR CAPACITOR also to be changed but at
present...

Dear Sir, We have procured 39 Nos of LG 1.5T AC's on 28/10/2013. (15 Split & 24 Window AC'S) A service request was logged on 30/04/2014 for servicing 39 Nos of AC'S. (Request number RNA[protected]. Without even an visit to site for servicing the same message is being sent for call satisfaction survey. Again online complaint has been register Again on 03/06/2014 after waiting for the whole day in your telephonic call queue for...

We took the LG air conditioner from deep kamal electronics, , ahmedabad . Ph no [protected] and [protected] dated 2nd June 2014. Invoice no 546 and suppliers reference no 9352. The service engineer came and installed it on 6th June. After that the drain pipe is leaked and the water is coming out from AC .. We are making a regular phone call to the service proper but not getting the proper reply. Still we waiting for the complaint to get resolved....