LG Electronics Complaints & Reviews

I had purchased a 32" LED TV around 2.5years back and had a very experience so far with all the LG products so far at my place. Since past 3 days, suddenly the TV screen started flickering and was complete out of service. I raise the complaint immediately and was being assured that they would send a service engineer within 24hours for which I had taken a day off from office and still did not get any updates on the same. After following...

Dear Sir, Last year we bought 40 Numbers of 2 and 1.5 Tons LG Split Air-conditioners and LCD Televisions for our new property “Metro Plaza Hotel” in Mangalore, Karnataka State, India, After few days 2 Split Air-conditioners were not cooling properly. We contacted the Agent and our maintenance Contractor M/s. REISHAN COOLING SOLUTIONS (Contact Person: Mr. EDWARD) send the technician to inspect the same but could not rectify the problem....

I bought a air contitanors (Ac) lg model no-lsa6np3f-anlg(2
0t) three star purchesd on 21-jun-2014 and instoled on 23-jun 2014 .But now this ac not working properly . Am allredy registerd my complaints 2 time but no body can solved it .Enginers came for checking and they said that our seniour enginer said to we have ouer loud for calls that's the reason we help less, so i want to request to you please solve my problem as soon...

I purchased LG spilt AC 3 Years ago. From day one I avail the AMC also. From last few days water is leaking from my AC and I have logged the complaint. Engineer came and respond that this problem will not be solved till reinsallation. But it cost me 1800/-. I told him that earlier installtion was done by LG engineer only and I have avail the AMC also. So why should i have to pay. He said, he cannot do anything and leave the place. So...

LG split Installation I'm Mohan and my contact number is (+91)[protected]. I was moved from Mumbai to Delhi so dismantled my Split AC by calling LG representative. It was moved thru movers and packer with proper packing. On July 6th 2014 I logged a service request for installation by called LG Customer care number [protected] . Request ID: RNA[protected] On Wednesday 9th July 14 one engineer came he opened the...

Sir/Madam, please find the attachments showing my purchase of LG washing machine from Vijay Sales, Ghod Bunder Road, Thane, Maharashtra. Details - Date of Purchase : 06/07/2014 Recieved on 07/07/2014 Registered on call center : 08/07/2014 Complaint No. : RNA[protected] Daily Call to Call center - says complaint is forwarded Technician will come within 24 hrs. daily same answer. I or my wife had to wait at home if the technician...

I purchased a SxS fridge on 1 Nov 2013 from MGB Electronics, Coimbatore. The fridge stopped working on 7 July 2014. Chronology of the events is given below: 7 July 2014 - Fridge stopped working 7 July 2014 - Called[protected] for service support. The support person informed that the system is not working and will call back with 2 hours. 7 July 2014 - The service desk called back at 11.10 pm and the call got disconnected....

Dear Sir, We had bought a split AC from LG in Ahmedabad. The AC was working fine for two years & is now out of warranty period. Last month cooling dropped drastically, the reason identified was gas leakage. A complaint was registered & gas refilled on 14th May, 2014. After a couple of days cooling dropped again, complaint was re-registered on 30th June'2014. And then begain our ordeal. The technician turned up, identified the...

I had lodged a complaint No RNA[protected] with the LG call centre for service of my washing maching on 13/6/14. After several calls to the call centre and finally to the authorised service centre and the owner of the same Viraj (ph no, the service engineer Peter appeared on 16/6/14. According to him the motor was spoilt and would need to be ordered and would take 8 days. He also said that there was a possibility of some other part being...

I bought a new plasma TV model number 42PN4500 from LG Shoppe (Authorized LG Brand-store) owned by Veer Traders in Roorkee, Uttarakhand. I expected them to provide the best possible service that LG has to offer. My story: I paid for the TV and told the manager of the store specifically that I wanted a brand new TV, not a demo one. He assured me that I will get a brand new TV. So, I went home. After an hour the rickshaw person came with...

Original complaint on this forum - 4th July 2014. Remains unresolved with no congtact from the Company. I have been complaining about the inefficient and low cooling of my window AC which has been attended by the service technician Nanhe Pande. However, inspite of repeated visits he has neither been able to solve the problem nor give a clear understanding of the issue, while we suffer in the summer heat. Each time he visits, he has a different...

I had purchased a washing machine on 10.09.2013, model no. T70CPD22P, fully automatic top loaded, which says it is just 10 months and also in guarantee. Since the day we have purchased we are facing a problem. At the time of rinse and spin the machine shakes in such a high speed and makes lot of noise that it has also fallen down from a shelf. We have also made so many complaints about it but still there is no resolution. Above all this nonsense...

I have purchased 42 inches LED a week before and trying to get it installed by LG but getting no response for the same...called customer support multiple times with no luck

Was not expecting this kind of service from LG


Complaint No-RNA[protected]

Regards,
Neeraj...

I had purchased LG LED 42" TV on 6/07/2013 ( Invoice No.283) from M/S AZTEC DIGITALS PVT.LTD., Udupi, Karnataka State .On 6th July 2014 I found some defect in the TV.That is some lines coming in the screen.As 6 July 2014 is Sunday and I was busy in my work I have given compalint to the dealer M/S AZTEC DIGITALS PVT.LTD., Udupi, Karnataka State on 7th July 2014 morning.Complaint No. is RNA[protected].As I have given complaint on 7th morning...

Model # GL-478YLQ4 - refrigerator

I have complained to the call center for refrigerator not cooling last night . I had requested for the visit to be done early in the morning since in this weather it is impossible to hold on to eatables and perishables.

Just now a service chap has visited and declared that the compressor needs to be changed . It would cost me Rs 7000 / . Since now I have no choice but to spend...

Earlier, the quality of people in staffing, was better, they talk like an educated people, , but, now when the representative talks, it seems, they are outsourced, wherein they don't know, anything, about anything, in LG, , neither regarding the products, nor the about the departments of LG, it looks like, that either they have hired 4th, 5th 6th, Fail, direct 10th pass karey, wala staff, so that they can cut their oost, They don't...

I have a Split AC, it runs into trouble, I log complaint with LG Service center (RNA[protected]...they promise someone will call in 2 hours and visit within 24 hours, no one calls, no one visits...when I complain again...I am directed to Service center, someone finally visits and all he does is cleans the AC and tells me Gas is less and needs to be refilled...when I ask him to do it...he says you have to call on Service center...it is 7...

Hi, Though i had high regards for LG, past few days your customer service representatives made me change my mind. This is the regarding the complaint# RNA[protected], i have lot of concerns from the day i tried to reach customer service as my 1 year 3 month old AC stopped working 1. Bad quality of customer calls, i would have tried at least 10 times in last 8 days to [protected], either there will be lot of background noise (or) poor...

hi, it has been 1 year 3month of buying LG Split AC. my ac is facing problem of gas leaked. i am really upset with build quality of LG AC, buying 35K AC thinking that atleast it will run for 3 -5 years, now i need to pay for repair charges. my view dont buy LG SPLIT AC as there build quality is poor....

Sir/ Madam This is regarding the services of my LG WASHING MACHINE. I had contacted LG customer care ([protected]) on 26-June-2014 and asked for my washing machine to be serviced. Job No .RNA[protected] Mechanics from LG customer care (Address : LGEIL Hyderabad Direct Service, LGEIL, K/1/1, IDA, Uppal, Hyderabad) came to my house on 27-June-14, I explained him about the problem(i.e when i switch on the machine it works for few minutes...