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LG Electronics Complaints & Reviews

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Updated: Dec 15, 2025

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Address: South Delhi, Delhi

I possess an LG Dishwasher (Model no. LD2140WH). The PCB of the same is out of order for the last 6 months.LG officers were contacted but after a long delay and continuous follow up, I was told that only half of the PCB was available!the machine has since been returned to me, without repair.
My contact details:
Brig (Retd) K.C.Saksena,
I-604, Som Vihar,
R.K. Puram,
New Delhi,
Ph. 26195508

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jul 7, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Raigad, Maharashtra

dear sir/ madam,

myself nitin jadhav & i purchased LCD Monitor( model no w1943c ) of LG Company. this product not working properly. i complained in LG service center About 1 & half month ago & after that they give me repairing of that. Only after 10 days same problems are started to my monitor. Again i was complained about that in LG costumer service, But after that they not giving me service properly. Many times i contacted & complained about that & every time they told me they gives me solution on that early as possible but still i don't get it.
this company ignoring the customer's complaints & not giving proper service to me. My LCD is in warranty & after 18 July 2012 warranty will laps.
so i will be very thank full to you if you give me your help about this.

nitin Jadhav
[protected]

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V

vipul bhatia

from Agra, Uttar Pradesh

lcd monitor — very poor service

very poor service and delay in response from service centre.
your service centre address is parth solutions, sec-16 market, faridabad, haryana.
they do not talk properly and when i call them they don't listen to me and put my call on hold.

P

pramit09

from Serchhip, Mizoram

lcd monitor — NEGLIGENCE IN SERVICE

MY LG LCD MONITOR WAS TAKEN BY OUR LOCAL AUTHOISED CENTER IN HALDIA ABOUT A MONTH. BUT THEY ARE NOT SHOWING ANY EFFICIENCY TO REPAIR AND DELIVER IT TO ME. I HAVE COPLAINED TO LG CALL CENTER BUT, THE ASSIGNED AUTHORITY DID NOT SHOW ANY INTEREST.
LG HAS A VERY VERY POOR SERVICE .

LG Electronics Customer Care

from Delhi, Delhi

Jul 2, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Mumbai Suburban, Maharashtra

I have bought a Lg refrigerator Model no GL -479GXD4/2012 on the 13th June 2012 and the ice cubes from the ice cubes were not coming out after twisting the tray according to the instructions in the manual we made a complain and after 8 days they replace the tray saying it was faulty but still we have the same problem the ice cubes form well but do not come out of the tray i would like to know if anyone else is having the similar problem or will LG solve this problem ..

Aug 13, 2020

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LG Electronics Customer Care

from Delhi, Delhi

Jun 27, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Dehradun, Uttarakhand

To,

Uttarakhand State Consumer Disputes Redressal Commission,
2nd Floor, F.T.C. Building, District Court Compound,
DEHRADUN – 248 001

Dear Sir,

I would like to inform you that in last August dated[protected], I have purchased LG Double Door Refrigerator Model no: 278VE-5. After 9 months dated 09 June 2012 , the cooling problem occurred in it. I had contacted to service center and the problem has been resolved. Then again the same problem occurred on 13 June 2012, and once again it has been resolved, but after 10 days means yesterday I found that the cooling is no more in my refrigerator, this is the most difficult problem for me that what is going on?

Yesterday night I have complained LG service center and ask them for immediate response. I must say that this is ridiculous for us to handle this situation. Within 20 days the same problem occurred for 3 times. Right now refrigerator is in warranty and after warranty as expire on[protected], How I will go to handle this problem and i have to pay for every visit to your engineer. This complaint is highly untolerable and unbearable. The Compliant Nos are as follows with their specific dates:

09 June 2012 : RNA[protected]
13 June 2012 : RNA[protected]
24 June 2012 : RNA[protected]

So, I have asked the LG Service to replace the refrigerator, but they told me that there is no replacement of it and not possible. I want to tell you that once the electronic appliance will be in problem then there is not guarantee for that in long term basis. So I want to change this appliance under warranty. Kindly help me and please solve this matter and if possible please change my refrigerator and instead of double door, kindly exchange this with single door refrigerator, which would be more easy for me and convenient to go ahead with LG company.

Amreen Naqvi
[protected]

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jul 2, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Gautam Buddha Nagar, Uttar Pradesh

I am extremely disappointed to state that the service mechanism
of LG India is absolutely rubbish. I have a window AC that stopped working and I lodged a complaint 10 days ago on 16th June. Complaint number - rna[protected]. The technician visited and said that service center will come and take the AC, repair it and get it back in 2 days. The service center people took the AC 5 days ago and said that they will get it back the next day by evening. This was the number of the technician - [protected]. I never heard back from the technician or service center. I have given multiple phone calls to your call center number- [protected] but of no use. They said i will get a call in 24 hours but I did not get any call. They said there is nothing we can do except raising a reminder and gave me the number[protected] for service center. I called the service center at least 25 times but nobody picks up the call there. I again called your toll free number and they gave me number of some Pooja Mathur, CCA ([protected]). I called her at least 20 times but she did not answer my call and kept disconnecting. So I called the technician who came to pick up the AC and he said he cannot do anything and gave me number of his supervisor Pawan([protected]). I also called him 20 times and even he did not answer any of my call. I think its LG's protocol not to answer customer's call. Its been 10 days and I have not got my AC working. Forget about working, I even don't know where it is.

I THINK BUYING LG(I have 3 LG ACs) HAS BEEN ONE OF THE MOST STUPID DECISION MADE AT MY END as they are just cheating on people with false promises.

Varinder
[protected]

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Y

YogendraSUNNY

from Noida, Uttar Pradesh

Jun 26, 2012

I had log a complaint in LG customer care on 12-june-12 with complaint no - RNA[protected].
The LG executive told to me within 24 Hrs a technician will visit for resolution of complaint but still no one come and I have not receive any call from LG. i had lots of time talk with customer care but no resolution. All numbers always going busy.

LG Electronics Customer Care

from Delhi, Delhi

Jul 2, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: North Delhi, Delhi

MY TV MODEL NO .IS-29FU3AGSTG,PURCHASED ON[protected],IS UNDER AMC DATED 9-8-2011.SERIAL NO-005LPMP007483,
MY COMPLAINT IS THAT TV IS NOT WORKING SINCE APRIL[protected].MANY CALLS HAVE BEEN MADE TO CUSTOMER CARE BUT NO ACTION HAVE BEEN TAKEN.NO EXECUTOR HAVE NOT VISITED.MY LAST COMPLAINT HAVE BEEN MADE ON[protected].COMPLAINT NO-RNA[protected].
CUSTOMER CARE HAS GIVEN US MANY NUMBERS NAMELY
AMIT AGGARWAL-[protected]
MISS ARTI(REPLACEMENT DEPT)-[protected]
MR NEERAJ (E 250,SHASTRI NAGAR)-[protected],[protected]
SHOBHA PANDEY-[protected]
WE HAVE TALK TO THESE PERSONS SEVERAL TIMES BUT NO ACTION HAVE BEEN TAKEN SINCE NOW.....

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Maharashtra

Poor quality of product supported OR rather unsupported by poor service

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Gautam Buddha Nagar, Uttar Pradesh

SERVICE CENTER OF HELL - LG SERVICE CENTER , SECTOR 63, NOIDA.

Hi to all Future LG air conditioner Users.

June 2012 experience.

This experience is being shared for the benefit of future LG air conditioner users and my suffering is as fresh as June2012

Subject - Do not get LG air conditioner serviced from Sector 63 , Noida and better do not buy LG AC for their pathetic after sales service.
Problems
1) you will suffer on account of Poor service
2)ill mannered staff
3) fake transportation cost slips.
4) Unresponsive LG customer care

1) you will suffer on account of Poor service

I recently suffered at the hand of this service center. My Ac was taken up for repair and not returned for untill a month.
My calls were met with rude staff at LG sector 63 noida, who do not respond to status of your AC for weeks.You will almost feel helpless.
A job of 3 days was done in 1 month.

2)ill mannered staff
You will most probably be dealing with rustic illmannered and rude mockery of staff named Pravesh, Pawan or Maninder , Mahinder.
If you get them, forget your ac. They work under complete support from Manager named sameer to overlook all complaints and fleece money.
No staff can create such a havoc as you will see here untill top management is not involved.
Rest assured you will be dealing with staff barely Graduates and Non Delhites who would make sure you pay each time you call up.

3) fake transportation cost slips.
you will be given fake Pink reciepts showing that you have to pay transportation cost on AC repair.Whether you AC is under AMC or not , you will be charged
roughtly 300 rupees as of (2012) to deliever repaired ac to your house.You will asked to make the payment in cash and not by cheque or other means nor in the name of the company (LG)
Meaning it will go straight in the hands of corrupt LG staff at sector 63.Be ready to face the music when they come to your home next time.

4) Unresponsive LG customer care
when facing these problems from the LG customer care sector 63 , and feeling held hostage with your AC being deprived to you , having paid the full money to enjoy a cool air during the hot

months , you will eventually turn to LG customer care. Each time you wil be given a complaint number and response would be - "we have forwarded your complaint to the appropriate person".
by now you will have realised there is no luck with being a consumer in India and will regret having bought LG.

Dont do the mistake , I did.

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Karnataka

Dear Valuable supplier,

This is rajesh from bangalore
I brought lg led TV on 01.09.2012
Form Last 17 Days my TV is not working.
I am trying to many person but nobody giving response.

thanking
Regards
Rajesh
Mob: [protected]
Mail: rajesh.[protected]@rediff.com

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Sonitpur, Assam

i have given a lg ultra slim tv for servicing to dealer two months back but till nw niether he has mended nor he says no i cant for the product. till when this will be carried?

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Ghaziabad, Uttar Pradesh

To
The M.D.
L.G. Electronics India

Subject :Worst customer service

On 24.5.2012 I have registered a complaint of my split AC at your customer service toll free no My complaint no is RNA[protected] and complaint was as follows:
1. Abnormal noise from indoor unit
2.Cooling not proper(not cooling at all)
Tne technician visited after two daysi.e. on 26.5.12 of complaint he checked and told that motor need to be replaced ,and compressor unit need to check,since then nobody from your end has turned up I am continously contacting your customer service deptt ,everytime they say some technician will visit ,E ven I 'm trying all your service center nos no one is picking phone,I am really surprised that since one month my complaint has not been solvedI
Request you to kindly do needful and earliest

sushil shukla
[protected]

Aug 13, 2020

Complaint marked as Resolved

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A

A_Customer

from New Delhi, Delhi

Aug 20, 2011

LG Electronics Pvt. Ltd. — Worst Customer Service

I'm reproducing a copy of the registered letter that I sent 3days ago to LG. If I don't get a positive response, Tiz Hazar Court is very nearby.
And every morning, I'm going to update my Facebook status to :
"Don't buy from LG, Worst Customer Service".
If they're intelligent enough, they might know what Facebook can do.
Guys, don't sit quiet.Teach any company (not only of LG) the lesson if they do not honour their responsibility.

To,
LG Electronics India Pvt. Ltd.
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (UP)
IN RE: RNA[protected]Defective LG E2360V LED Monitor)

Sir,
This is to bring to your kind notice that I had purchased LG E2360V LED Monitor for a consideration of Rs 10,700/- paid in cash vide Invoice No. CCL/11-12/R75 on 7th Apr'11. During last week of July'11, the monitor started developing pink colour bands/strips all over the monitor screen, rendering the monitor unusable.
I have reported the above matter to your After Sales Service (Customer Service Department) several times. That is:
(i) a complaint was registered as RNA[protected] on 1st Aug'11. A technician visited our premises the same day and verified that the monitor is defective. And he fixed an appointment on 10th Aug'11 to replace the defective part. But no one turned up or informed us of any update on the mentioned date while we waited the whole day.
(ii) Thereafter, on 10th Aug'11 evening, this unprofessional behaviour was communicated to your After Sales Service (Customer Service Department). The Representative assured us that we will be updated within 24hours of the progress of the complaint; and that he has forwarded the matter to the "concerned department".
Despite all my pleadings, you have not rectified the defect in the goods which is indeed regrettable and highly unprofessional. Today is the 17th of Aug'11 with no update; and I find it hard to believe that an MNC like LG with a pan-India presence doesn't have spare parts for which it has to take nearly three weeks to replace it. On account of your aforesaid dereliction of duty and failure and neglect to rectify the same, I have been greatly inconvenienced as I work on 3D Animation and Multimedia applications, mostly Maya.
You are hereby finally called upon to
• remove the said defects in the monitor, or
• replace the monitor with new a monitor, or
• return the price paid for the monitor;
within 7 days of the receipt of this notice, as the complaint has already been registered on 1st Aug'11, failing which I shall be constrained to initiate against you for redressal of my aforesaid grievances, both civil and/or criminal as are warranted by law for mental agony and harassment suffered due to your negligence, besides filing a complaint under the statutory provisions of The Consumer Protection Act, 1986 exclusively at your own risk, cost, responsibility and consequences.
Place: New Delhi
Dated: 17th August, 2011.

LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

M

Murugesan Samikkannu

from Chennai, Tamil Nadu

Apr 27, 2014

Team,

I have contacted LG customer support for my TV display issue. The issue is not resolved yet, still chasing them to fix it.

Call Registered on 08/04/2014
Service Engineer Visited on 09/04/2014 and checked the TV.
Service Engineer said that Power Board is failed and the same day the part has been ordered.
Service Engineer visited again on 13/04/2014 and tried to install the received part, but the issue was not resolved.
Again Service Engineer said that the panel board needs to be replaced and he ordered it on same day.
No response from LG after 13/04/2014.
I contacted Customer Support on 19/04/2014 and got another contact Number[protected].
I contacted[protected] and got the information that the part is not available in India and it has not reached Noida yet.
27/4/2014 Sunday I called[protected], no response. And I called LG Customer Service, the gentle man who responded me said that they are facing server down issue and they will be calling me back after two.

No update on my repair request for 14days.

This is really Very Very poor service from LG.

Thanks

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Address: Vidisha, Madhya Pradesh

WORST CUSTOMER SERVICE EXPERIENCE
To,
The Chief Executive(Service)
LG India Ltd.

I had purchased a double door refrigerator model no GL335VF on 9-5-2011. ,from BEST PRICE mall It was delivered unchecked or knowingly defective piece to me because since first day it was not making ICE , so i complained to customer care they send technician he coud nor find proper fault.
And cutomer care is also not doing anything, i had made several complained to BEST PRICE and lg customer care does not work.
my LG cuStomer care comp no RNA[protected]

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Jaipur, Rajasthan

To,
The Chief Executive(Service)
LG India Ltd.

I had purchased a side by side refrigerator model no B217-BTJV having a serial no 108TRBS2H283 on[protected]. Within 8 months of purchase we are facing a problem with this fridge from last one week that its cooling system has totally failed. I lodged a complaint on[protected] having complaint no RNA[protected]. The next day on the service executive visited our place and checked that there was a gas leakage in the unit. He told us that it will take some days to repair the unit as they have some lack of gas stock and some other issue. So they will not be able to repair it immediately and later too they will have to take the unit to their service centre and again there it will take few days to repair. We asked him that who will take the unit and bear the cost so he said that the customer will do it. I think it was our biggest mistake that we purchased a refrigerator from LG company which has such poor customer service standards. Gas leakage is a manufacturing defect and not customer fault and that too just within 8months from date of purchase.
Post he went from our place nobody contacted us so out of disappointment from the fact that they are not repairing the unit on priority in these hot summers when we actually require it the most I visited the local vendor Videon Electronics from where we purchased it. But the vendor denied for any support so i had to visit LG local office in jaipur. There I met the customer service executive Ms Charu who made me speak to their senior customer care manager Mr R P Sharma who promised me to call back after an hour with a solution. But I dint recieve any call from him for long so I tried calling him but he dint even bother to take my calls. I must have called him more than 50 times in the entire day but he dint take my call.
This is the worst customer care experience I have ever come across. I have also written a mail to their service ID but have recieved no satisfactory response. I would want to take up this issue with their top management and consumer court asking them is this what the call as customer service. They say with LG life is good but they are doing everything to make customer's life a hell.
I hope someone will listen to my complaint and be considerable enough to provide assistance.

Anubha singhal
[protected]
Jaipur

Aug 13, 2020

Complaint marked as Resolved

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R

rajiv sai

from Mumbai, Maharashtra

Jun 22, 2012

REALLY NOW LG SERVICES ARE GOING WORST DAY BY DAY I LOGGED MY WINDOW AC COMPLAINT UNDER AMC STILL ITS NOT TURNED UP ONCE UPON A TIME I GOT A CALL AT THAT TIME WE ALL WERE OUT OF OUR HOUSE HE ASSURE ME HE WILL COME TOMMORROW TO PICK MY AC BUT STILL LG TOMMORROW DIDNT CAME MY COMPLAINT NUMBER IS -RNA[protected] IF POSSIBLE THAN PLEASE DO IT IF NOT ALLAH MALIK LG KA THERE IS TWO REASON EITHER LG IS OVER CONFIDENCE OR ITS BAD TIME HAS STARTED

Regards
Rajiv
[protected]

LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: West Delhi, Delhi

LG

I hereby request you to resolve this matter and cooperate and help Ref; an FIR (DD No; 44B) for my Complaint for the Lost of My Cell LG KP 500 (Airtel) No. [protected]/IMI No. [protected] on 20th/6/2012 & An FIR has been filed for the same dated 21/6/2012 addressed to the Reader at Rajouri Garden, Police Station.

The Phone was lost in Area: Rajouri Garden, near PNB Bank(Near Metro Station).
Recepit of the Product (CellPhone) bought has been handed over, with the Complaint.

I would request tracking down of my Cell Phone as immediate as possible, along with my SIM.

Please find here enclosed with the Complaint/FIR for the same.

Please do the needful.

Arun Gaur

(I am reachable on [protected] for any further enquiry)

+1 photos

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H

hari shankar pandey

from Ambala, Haryana

LG KP 500 — email

My mailbox in all settings are done but not working my mailbox(gmail), when i go in mailbox then retrieve, screen on showing DNS lookup Feild.

P

pawan.sehgal

LG KP 500 — hardware problem

i hav lg kp500 cookie.n i buy dis cel in april n after tht the phn hav so mch problems for example....software problem.....n my kp500 damage twice in a week.....dere is sm speaker prob

J

juyeli debbarma

from Agartala, Tripura

Feb 28, 2011

LG KP 500 — customer care

i have submitted my lg kp 500 since one month ago.customer care promisses me to give it to me with in 7 days.but im not get my handset till now. My IEMI no. Is[protected].

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Address: Uttar Pradesh

Dear Sir,

Pls filed my complain against LG Electronices India Pvt.Ltd., Insurance of my LG LCD TV. Policy No. HLP No.: LF 019103 dt: 07.11.2011.
I filed my first complain on their Toll Free No. & they give us request ID no.: RNA[protected] in December,2011. till date they are fail to provide us the solution. As I LCD Display is not working properly. after that I continue lock so many complain on their Toll Free No. & their local office. But till date my problem is as it is.

Please help me out & tell me the solution how I take an action against LG Electronice India Pvt.Ltd.

Best Regdars
Rehan Hussain
Mobile: 0091 [protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: South Delhi, Delhi

I have been trying to call the LG Customer Care number for days. It is always busy ar noone answers. Finally i managed to lodge an SMS complaint and managed to get a 'Cooling Expert' home. He was unable to diagnose the problem despite spending hours here. We have 2 LG ACs and both are not working. Despite our loyalty to the company, the company, customer care or technicians dont feel the need to try and get our issue resolved. This is shameful. If the ACs don't work in this season what is the point of having them. BTW please note: the AC + compressor is still in warranty.

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LG Electronics Customer Care

from Delhi, Delhi

Jun 21, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Hyderabad, Andhra Pradesh

Respected Sir/Madam,
We got fridge LG fridge in 2009 every year we have to spend atleast 2000/-rs on it from sometime gas problem or sometime cooling problem.This year again compressor needs to be replaced and technicians are not giving proper
response.Complain was given 10days back guy came after 3days after follow up from my side came checked left fridge opened from back side.We asked him change whatever he needs to change he said,it wil cost 2500/- we were ok
with that as well as we are used to of this paying LG every year for something or other.I got Num of some Manager Named VIJAY whom whenever i call he says your complain wil closed madam end of the day which doesn't happen.
I would tell people not buy any LG product As they dont have good costumer service.
IAM FADE UP

Mrs.Shehnaz

Aug 13, 2020

Complaint marked as Resolved

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P

punit.shah

from Mumbai, Maharashtra

May 5, 2011

LG — Every year 2000/- maintenance

LG is the worst company that distributes air conditioner. I am using LG AC since 6 years and 1 st year which is under warranty certainly has no problems but the very next year it shows its colors... Every year I have to pay 2000/- for its gas leakage and gas filling charges which has really become a nuisance. Now it has become a scrap and am now going to sell it for kilos to scrap dealer...

LG Electronics Customer Care

from Delhi, Delhi

Jun 21, 2012

Verified Support

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team

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Address: Thane, Maharashtra

Dear Sir,

I have bought Window AC-1.5Ton on 23/10/2006 AC Model No.:19F2RDE5 Chassis No.:2030 Serial No.:605KPSL002030.

I am facing regular complaint of AC not cooling and I am facing the same problem again and again.

I have got the AC Serviced only from LG Authorised Service Centre (Ruchika Enterprises,Vasai).Since we bought the AC, the same problem of cooling coil failure has occured around 15-20 times.

On 27th April 12, we paid Rs. 3200 to get the problem rectified again, but the same problem reoccured.

LG AC is of no use.I want a permanent solution to the problem.

Regards,
Chandresh Karira
Mob:[protected]/[protected]

+1 photos

Aug 13, 2020

Complaint marked as Resolved

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Ghaziabad, Uttar Pradesh

Hi,

Last week, i have complient to LG customer care and called many times but i didnt get any prpoer response from any LG service Centre as well as customer care till yet...

could you please let me know, what kind of services you are going to provide to you customers. i dont think, ill suggest to anyone to purchase LG product. If people getting that of servies. even customer care ensure so many time our higher level ill talk to with in 1 hr. but dont know, how much long LG 1 hr.

RNA[protected]

Thanks
Rajat Tyagi
1103, Sector-3 vasundhra Ghaziabad
U P
[protected]

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LG Electronics Customer Care

from Delhi, Delhi

Jun 25, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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Address: Gautam Buddha Nagar, Uttar Pradesh

To,

Customer service Department
LG Electronics India Pvt. Ltd.

My name is Alok Kumar Singh a regular customer of LG house hold products. My LG refrigerator model number GL-195NM5 is not working, I have logged a complain with LG customer care on 15th June 2012, Complain ID is RNA[protected]. LG engineer has visited to me on 17th June 2012 and told me that there is some cooling problem due to empty gas compressor, and told me that this will be refilled by another engineer within 24 hours but after 48 hours one more engineer has visited the site and again replied same that this will be refilled within 24 hours and when I called customer care they are unable to provide me proper cause for the same. I wanted to let you know that the same cooling issue had been occurred in the month of march and your engineer had filled gas on 31st march 2012. and I had get charged for the gas and again the same problem within 2 month my refrigerator gas has finished.

At the time of purchase of LG product I come to know about your 2.1.1 prompt response service, as I checked this service is available in my area, then why I am not getting response within your time window.

This is ridiculous service from LG. The city I am living is Noida, still this is the level of service from your company. so i really wonder what would be the fate of customers at far / remote places?

Waiting for a positive response from your side.

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V

vinodbirla

from Chennai, Tamil Nadu

Sep 8, 2011

LG — Poor Service - Post sales

I have purchased Reliance Land Line Phone (LGP 450 R ) Model. The Phone is still in warranty period.
The quality of Product is so bad that it is stop working.

I have given to LG Borivali - West (Mumbai) Service center on 3rd Sep, 2011. They said it will take 3-4 Days.
I have called up on Sep 8th, 2011 to check the status they said parts are not available and it will take one more week.

As I have Reliance Phone I can not just user another box for temporary, I am facing problem of not having phone.

LG Electronics Customer Care

from Delhi, Delhi

Jun 20, 2012

Verified Support

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

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