LG Electronics Complaints & Reviews

Dear sir,

I was purchased new freez on February-2011 through Bajaj Finance. Here my ECS not deducted from my ICICI Bank account. I personally Met Mr. Mitesh in Vadodara, Fatehgunj Brach. And clear all my document.
He conform me that here technical fault from Bajaj finance side, so he resolve it and sent me MY NOC on my mail id i.e. brahmbhatt.[protected]@gmail.com. But still I was not received any inputs from him.

Even Bajaj Finance Bombay branch member continuously followup with me and even they put my detail in CIVIL.
If Here problem of Bajaj Finance that they are not submit my document in My bank than Wat customer can do...

Pl kindly look in this issue ASAP.

Thanks
Brahmbhattt Yogesh

My account no.:-4130CD00034497

Hi,

This is to bring in the notice of top management of LG after sale services that the way customers are treated after sale is not only a total dissatisfaction but also putting a question mark of credibility of a brand name LG.

I have bought one LG refregerator as per following details which has been attended four times on my complains since 18th November -2011 to till date but still my fridge is not working :- Complain Nos :-RNA[protected] dt-18/11/11,,RNA[protected] of dt-10/12/11 ( two more which i have no record),,RNA[protected] dt-7/1/12,

Invoice No &Date of purchase-4141 of dated 14 April-2011

Dealer name-Pranav Electronics, 206/15, Sadar Bazar, Delhi Cantt-110010

Make & Model-GL-308 VE 5 . BSBZEBN ,

Sl No-102 NRTH-101833

cap-290 Ltrs

Silky Blossom

You are requested to pls get this product replaced with new one to end my trouble.

Putting this complaint here since the LG site that takes complaints does not work. -

Complaint number: RNA[protected].

I am very sorry to write this feedback. This is regarding the washing machine i bought of LG. I have logged this complaint on 1st december. Even after considering 1st as an holiday, My machine is still not fixed. The Service center [protected] , the person Sameer, he is never actively gives any input no fix schedules nothing. After an hour of attempt to call the number, which is mostly busy. Once i get through unless i ask about the status , he would never tell me. He is good in talking i would suggest him to be proactive in letting me know the status. Plus comming back to complaint. My machine is broken since 1st december and today is 5th, they are still far away from fixing it. the technicians are never on there promised time, they dont even let us know if they will come late, Does LG expect the customer to sit at home just waiting for the technicians ?

lastly I have faith in LG and will appreciate if someone looks into this.

thanks
Sandesh

We have purchased this 320 Ltr - 02 Door fridge from LG show room in June 2011 and after six months o[censored]se "when you open fridge door - it gives very bad burning smell".

We have contacted the LG care center - they have sent the technician - as per him the fan winding might be burnt. Then next day other technician visited and he is saying there is no issue.

When i did the search in google - I see similar...

I have a LG washing machine (fully auotmatic, front load) It was bought in Feb2008. On 22Dec it stopped working, so i registerd my complaint with LG cust care (RNA no[protected] They sent a technician 2 days later, who went away saying that the PCB board needs replacing. I agreed to pay for it. After that another technician came with a PCB board, which he said is defective, so he will come back later with a 'good' one. This was on 25Dec. Since then I have stopped getting any communication frm LG. I have been calling Cust care, the Service Centre as well as the technician. Let me stress here that it is near impossible to get thru to any of the above. it requires a lot of time n patience. What is frustrating is that NOBODY can tell me what or when this will get resolved. I bought this machine fr over Rs40000/.....they told me this was one of their top line products. Anybody who runs a home with 2 school going children can understand my trauma...not to mention, unnecessary laundry bills!! CAN ANYTHING BE DONE???

sir,

I purchased 6.5kg LG washing machine model no WF-T7519PV from LG shoppe,Ashwani Electro world,236-Harjinder nagar,Kanpur, with festive offer of steam iron worth Rs.899 on 25-10-11. I was promised to get the steam iron a few days later. Inspite of repeated requests, i could not get the promised item even after 2 months and has to return with humiliation. I felt cheated. Please advice.

Thank you sir.

i had purchased a mobile lg kf 750 . i had been to service center but their was no spare part for this mobile. they are telling strip was not available

I have bought LG COLOR TV from LG authorized delear in renukoot after 10 months its making unnecessary noise even i mute the TV .I Concern with my friend the he facing same problem which he bought different product from same delear.the Delar name "Raja Ram vinod kumar" near to renukoot sabji mandi.when we complain against this thing he is not giving any response any product.All people are very worred from
"Raja Ram vinod kumar".
So i wil requestd to u plz take a action against "Raja Ram vinod kumar"

LG / Convectional microwave product LG M/Q MC 8188 HRC

Purchase date 10th Oct 2011
Dealer : Mamta Electronics, Andheri (W), Mumbai 400 058

On 26th Oct,11 registered complaint No. RNA[protected] to LG service center as microwave was completely dead.
After two days technician Mr Subash Kanojia from Sigma Services, Byculla (W) attended the call and took away the microwave sensor part for replacement....

COMPLAINT NUMBER RNA[protected] ,
MODEL NO GL278VE5(BPB ZEBN-L)
SERIAL NUMBER 102NRQV108836
DATE OF APPLICATION COLLECTON 1 DEC 2011
PROBLEM GAS LEAKAGE
DATE OF PURCHASE 11 SEPT 2011

I RECENTLY BOUGHT LG REFRIGERATOR & WITHIN MONTH IT STARTED SHOWING GAS LEAKAGE PROBLEM EVERSINCE THE CUSTOMER SERVICE IS TROUBLING ME A LOT THEY ARE A BIG NUISANCE TO ME .THEY ARE SOOO IRRESPONSIBLE FEEL LIKE DRAGGING THEM TO CONSUMER COURT ...PLEASE I WANT MY PRODUCT BACK REPLACED .WITH SOME RESPONSE FROM SOMEONE RESPONSIBLE one ...

dr nabeel sgpgi lucknow ph no [protected],[protected]

To,
Customer Care Department,
LG Electronics (INDIA) Pvt Ltd,
Mohan Co-operative Industrial Estate,
New delhi-110027.
Subject: Problem in getting defective LED monitor repaired/replaced.
Respected Sir/Madam,
I Karan Arora having the trust and confidence in one of the best and leading consumer electronics company i.e. LG have purchased my home appliances like FRIDGE Model no:GL-245TM,S.no:605nlus00707,WASHING MACHINE Model no: VP-9241-AGGP,S.no:607NUH7028273 AIRCONDITIONER Model no:LWA18GIRSAI AP33DMI(IN), S.no:605PGHT001833 and recommend many others to buy LG products as I never came across any issue related to performance, quality and service and termed my experience satisfactory .But till few months back in order to have a LED monitor for my computer system I trust and prefer my tried and trusted brand LG.I bought a LG LED model no:E2040T-PN.BTR,s.no:103PMXY007050 in april last week year2011.I buy this from M/s SHRI SUDERSHAN COMPUTERS ,G-9,SATYA BHAWAN,WAZIRPUR COMMERCIAL COMPLEX,WAZIRPUR,NORTHWEST DELHI,INVOICE NO:SSC/10011/0161.From day one I noticed a bright spot on extreme right side of the led and I took it as a setting problem and continue with it for some months but after having my doubts cleared I got it replaced through complaint no:RNA[protected] dated 5dec2011.But as soon as I got the replacement I got my view restricted by few inches on the right side of the led as it gives a shadow image from that side .Since then I made a number of complaints reference no RNA[protected];RNA[protected];RNA[protected] ;and only two times from your service dealer/s CYBER DIGITAL SOLUTIONS,WAZIRPUR, a executive came and told me to don’t make it an issue as it will not be rectified as it is not that much a problem and his senior MR.LALLAN also spoke to me the same. I had a talk with MsSHOBHA PANDEY on your customer helpline no[protected] who in turn told me to get in touch with the technical department. I again complained the same on the helpline no; but received no response till date. So please don’t make my decision to buy LG products and experience such a disaster. Please do the needful as I am tired calling the helpline no so often and not getting any response.
KARAN ARORA
A/F-44-B,SHALIMAR BAGH,
DELHI-110088
CONTACT NO:[protected]
E-MAIL ADDRESS:[protected]@gmail.com

Hi,

I have bought LG LCD 32" on 26th Oct 2011 in Pai International Showroom, Maratahalli,Bangalore. and in the scratch card offer i got LG Mobile phone as the gift.the showroom people said that as the gift has to be delivered by the LG Company itself and it might take time(upto 1 week). i was keep on calling to the LG People, everytime i get the answer "it will take another 4 days to deliver". in the meanwhile 10 days back i got a call saying that the mobile phone is delivered to the showroom i can go and collect it.(the guy asked me to go and collect it to the Indira Nagar branch showroom of Pai International but i said i have purchased the TV from Maratahalli Branch so i said i will be collecting it from the same branch then the guy said Ok). When i went to the Pai Showroom to collect the Gift the showroom manager said to me that no one from his side has called me ... Immediately i called one of the LG Customer Care guy(Mob No:+91 [protected]) even these people said that none of the had called me... The same thing repeated for 3 times....
Everyone (Pai Showroom and the LG Customer Care ) are asking me to give the phone number from which i got the call...but i didn't save the number or i didn't remember the name of the person who has called me....Both (Pai Showroom and the LG Customer Care)are showing negligence when ever i give a call or visit the showrooom.

Sir/Madam,

The LG service for the customer is very pathetic it is mental torture if your music system has any problem or not working properly.The reasons for the above condition are as follows:-

I Mr.Balaji.Naidu always have purchased LG product but after the below incident I have taken oath not to but LG products in future & if any of my friends inquire about LG, I am definitely going to tell the below problem.

* On 13th of December 2011 I lodged a complaint ( complaint no.:-RNA[protected] the said call was attended on 15th of December by service engg Sarvash,the call should be attended within 2 hrs or 24 hrs which was not done as per the LG policy,secondly the said service engg was going to my house to check the music system was very busy on other call .I followed up & he said that at 16.30 hrs he will be at house ,he never turned up & the call was closed without my knowledge, saying that the customer has agreed to bring the music system to the service center & i was not aware of it .I came to know about it on 19th of December 2011 when I asked why the delay in attending the call .Again a new complaint was lodged the complaint no (RNA[protected].


2. the engg Sartvash was to visit on the same day he did not come. The next day he said that the system to be send to the Lg service store.

3. On 21st -11-2011 I had taken music system to LG store ,till date I have not received any call .Again after my call they are saying they will look into the matter casually.

4. I have given them a list of what is to be checked of my system


5. I was also given contact number of Head LG Survan Sawant but she never picks up t he phone


Such mental torture to the customer .The service & staff are not sincere in work,due to which I have not desire to buy LG product.

Your statement LG " life good" does not seem to be good.

I know that they will be no response for this mail but it for my satisfaction I have addressed my problem ,now it up to LG to decide.



Regards,

Naidu.

I have bought purchased a l.G washing machine from Chawla electronics from Darya ganj on 10/10/2011.
one first day there no belt inside in the product.
Company service center is agreeing for the same but are not ready for REPLACEMENT and they calling many time doing my mental harassment and pressurizing us to take their diffected product.my complaint number is RNA[protected].

Please help me to take my washing machine back.

in continuation of my earlier complaints and your response, i have already submitted the photocopy of doubledoor refrigerator bill bought by me from ABHI electronics sector-10, faridabad indicating clear cut cheating by your dealer. there has been no decision from your side till now. please take an early and final decision for redressal of my complaint.--dr sunil garg,1256 sector-7d,faridabad. mob. no.-[protected]

I purchased a TV LG 42'LV3500 on Oct 3, 2011. My remote is not working from Dec 15the. I lodged a complaint on the same day RNA[protected]. On 19the i got call from a Engineer that they need to order new remote. So far I'm following up, I'm not getting any response from them. I got one manager contact no, he also not picking up the call....

I HAD PURCHAGED A LCD TV 42LH60 LCD FROM ARVEE ENTERPRISES,YUSUF SARAI NEW DELHI-110018, T[protected] ON[protected],RECEPT NO O98 DT 21-8 2010. FOR RS 56000. AFTER 14 MONTHS A THIN LINE APPEARED ON THE SCSEEN.LG SERVICE PERSONNEL ARE CHARGING ME RS. 25000 FOR REPAIRNG FOR THEIR MANUFACTURING DEFECE. WHILE THEY HAVE CHEATED ME BY SELLING THE DEFECTIVE TV.THE DEALER IS WASHING OFF HIS HAND. COSUMER CAN NOT BE CHEATED LIKE THIS.MY TEL [protected].[protected]@gmail.com, res-606,asiad village,new delhi=110049

I have called with call center but they couldnot giving Resposce for repairing My microvave oven pl. Send mechanic for repairing as early

Regds.
............
Sunil Adsul

I want to complaint that your customer executives always activate direct services and refuse to return balance by giving bladdey reasons so i want strict action against them and stop them basters my point of view tata docomo is very bad service only disturb customers you says docomo simplycity but i think very fast balance dedecter bladey suck....reply my no [protected]. And once call attain again try to call then call will not cinnect

I am Sanjay Kumar Sharma, R/o C-191,Shalimar Garden Extn-II, Sahibabad, Ghaziabad, U.P. , I was Purchase a LG Microwave Oven Model No.MC 8087 ABR of Rs. 14000/- vide Bill No.191 Book No.4 Dt.24.10.2011 From Durga Electronics, Address 20 Naveen Park (Near Jindal Market), Sahibabad, Ghaziabad, (U.P.) Ph.[protected]. TIN no.[protected] & LST/CST NO.[protected] wef 09.09.2011.

I have several Complaint regarding this product to LG TOLL no.[protected] & Delars No.[protected] by telephone

1.C.No.[protected]
2.C.No.[protected] dt.02.12.2011

Some body visit but not resolve the problem.

Pl. suggest to me.in this stage what can do.

Thanks & regards

SANJAY KUMAR SHARMA
C-191, Shalimar Garden Extn-II,
Sahibabad, Ghaziabad, U.P.
201005.
M.No.[protected]