LG Electronics Complaints & Reviews

Dear Sir,
I have purchased a LG LCD TV and it was installed by LG engineer at home on wall. But it was fall from wall with screw due to bad installation.I have complain 3 times.But did not get any satisfactory response. LG customer care Service of Patna is very irresponsible.So, Kindly do the best for the customer satisfaction.
Thanking you.
Abrar Khan
mobile no. [protected]

Dear sir,

I received offer letter through my mail id from LG Electronics for direct recruitment offer, the company claim 14,200 for interview security deposited.

Please Confirm what is your suggestion.

Dear Applicant,

Ref: “LG” Direct Recruitments offer.
It is our good pleasure to inform you that your Resume has been selected
for our new plant. The Company selected 62 candidates list for IT,
dministration and Production Departments, as well asCompanyoffered you to
join as an Executive/Manager post in respective department. You are
selected according to your resume in which Project you have worked on
according to that you have been selected in Company. The Company is
dealing in Electronics manufacturing business in India. The Company is
recruiting the candidates for new plants in Delhi, Bangalore and Pune.

Salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA +
D.A + Conveyance and other Company benefits. The designation and Job
Location will be fix by Company HRD. At time of final process. You have to
come with photo-copies of all Required Documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph

You have to deposit the (Cash) as an initial amount in favor of Company
HRD. Department. for Rs. 14,200/- ( Fourteen thousand two hundred rupees )
through any [STATE BANK OF INDIA] Branch from your Home City to Company
Senior HRD. Account NO, which will be send to you upon your response. This
is a refundable interview security. Your offer letter with Air tickets
will be sent to your Home Address by courier after receiving the
confirmation of interview security deposited in STATE BANK OF INDIA. This
Company will pay all the expenditure to you at the time of face-to-face
meeting with you in Company.

Regards
MRS. ANAMIKA THAKUR - (Executive - HRD)
LG Electronics.
Email: [protected]@hotmail.com
call: [protected]

I bought a LG washing Machine LG WF-N7036DN (Serial No. 906NLPQ003880) of capacity 6 Kgs on 26th October 2009 from Electrovision, Suri, Birbhum, West Bengal[protected] dealer of LG Washing Machines. From the 1st week of September 2010, the attachment to the tap of the inlet water hose has got damaged and it was informed to the Service Centre Suri[protected] for necessary action towards the replacement of the same for proper funtioning of the Washing machine. Though on the warranty card it is mentioned that it "comprises of a 2 year warranty on all Parts except Lint filter, knobs, inlet/outlet hose & Top Covers", the service centre at first reject the plea of free replacement and confirmed that the spares is to be purchased and only the service is to be provided free of cost. Since the matter was urgent, it was told to send the service engineer with the spares on payment basis. The service engineer after one week arrived with a bigger attachment and told that the particular required size of the attachment is not available and it would be available after some time. Again after one week when interacted with the Service Centre, Suri, West Bengal regarding the arrival of the required attachment, the reply is not as it is ought to be i.e., when the spare will arrive the damaged part will be replaced and so on and further added that presently audit is going on so upto January 2011, nothing can be done.
My purpose of complaint is surely to get the damaged part replaced as soon as possible, but also to inform the LG business think tank that if this situation continues then surely people will think twice before buying another LG product.
Please please help me out.

Swarup Chatterjee
Qtrs No C40/2,
BkTPP Township
Bakreswar Thermal Power Project
Birbhum, Suri-731104

Respected Sir ,

I purchased an LG 510 CDMA dated on 7/7/2010 from connections & more ,amba bhavan. mumbai 400004 , cntct num. [protected] , bill no.6353 under the MOBILE THEFT INSURANCE policy as per stated by the dealer and as mentioned in the user manual.
On 10/11/2010 i misplaced (theft) my cell phone . As per the terms & conditons i filled the insurance form with the attachment of following documents as per stated
1. FIR (certified copy)
2. Bill (original)

to the Cholamandalam insurance company , Gurgaon

in response to this i received a letter fro the insurance agency saying that

ONLY GSM HANDSETS ARE COVERED (NOT CDMA) UNDER THE POLICY .

1) I need to know that is insurance covered in CDMA hansets .
2) why am i not getting a proper response in accordence to my complaints .
3) If it is not under insurance then why are dealer's as well as LG selling handsets under insurance .

kindly look into this matter strictly or my next step will b consulting and complaining to consumer court if i dont get a satisfying response .
thank you
S.S.KULKARNI
[protected]

Dear Sir,

I wish to bring to your attention a most blatant case of cheating by a
shopkeeper in my vicinity. I had a old refrigerator ( Zenith), but of late
it started giving us trouble, So my mother thought of getting it sold.

Now he approached a local vendor and just enquired about the rate at which
our old one can get disposed off. The shopkeeper , named Kanhaiya a
co-partner of the shop, took my mother to our home and after inspection
fixed the price at 2600/- INR which she gladly consented to.

Now the shopkeeper convinced my mother that she should get a new fridge and
made her to accord her approval for LG 240 Litres Ap4 model fridge. In a
haste, he got the fridge downloaded at our home and charged 15000/- INR
which after bargaining came down to 14800/- INR. My simple mother
immediately handed her over a cheque of 12200/- INR after deducting 2600 INR
for old fridge.

Next day, some visitors just dropped in and they were amazed to hear the
price. A male member immediately visited a local shop and enquired about the
price and lo! he was quoted Rs.12900/- for the same model. I also personally
enquired and found the same. Even the LG price brochure that lied with the
shopkeeper said the price for the model should be 13300/- before negotiation
discount.

When this was brought to the notice of this defaulting shopkeeer, he was
unfazed even after committing such a heinous crime of looting the widowed
simpleton mother of mine. After much he became ready to take back the fridge
but now he started to say that our old fridge will fetch a prize of 1600 INR
only, another cheating,. Some 7 days have passed and he has not taken back
the fridge or returned back our money.

We have nobody to turn to for help except you. Please help

Thanking you,
Eagerly looking forward to your intervention,

Your's sincerely,

Subhankar Bose ,
Mobile [protected] / [protected]

I purchased one single door LG Refrigerator Model No. GL211 SAG-4 dated 15th May 2009 with a sum of Rs. 12,000.00 (Rupees Twelve thousand only) from M/s. Ganga Jumuna, Shop No. TE - 2, Gole Bazar, P.O. Kharagpur, Dist. West Medinipur, West Bengal, Pin – 721 301.

On 6th February 2010 I noticed that the water is coming out from the front door of the Refrigerator then I lodge a complain regarding leakage of water to M/s. Ganga Jamuna. The authority of M/s. Ganga Jumuna sent their staff to resist the leakage of water of the refrigerator and could not search out leakage of water. They advise us to lodge a complain in the Customer Service, Medinipur. I lodged a complain in the Customer Service, Medinipur on 6th February 2010 and one person attended on 8th February 2010 and pasted a thin wall paper in the leack side and also compelled to join"Happy Living Plan" under HLP No. 40417 dated 8th February 2010 having given a sum of Rs. 540.00 for one year warrenty which valid upto 15th May 2010. Further I lodged complain for same troubles vide complains No.B[protected] dated 19.7.2010, C[protected] dated 21.8.2010, C10B0608999 dated 6.11.2010 and 10B1100793 dated 11.11.2010 respectively. I personnaly spoke to Mr. Sukumar, Area Manager over Phone No. [protected] and rrequested him to see the condition of the refrigerator. He assured me to come to my house but he as not atteded sofar.He also advised me, no pasting is required for the same, if any staff attending "Let him to speak with me over phone for his advise". The staff attended on 15.11.2010 and spoke with him, he also advised the staff to paste a thick paper to resist the water leakage which looks me very odd after appearing the door. Lastly I have been advised that there will be water leakage in future for this type of refrigerator. It seems to me that there was a manufacturing defects otherwise it should not be happend. Now, my question is why I have not been informed before purchasing the refrigerator.

It is requested you kindly arrange to replace my refrigerator or permanently solve the leakage of water.


Mr. Nagendra Nath Sinha
Near Sath Sanga Mandir
Bhawanipur
Post. Kharagpur
Dist. West Medinipur
Pin - 721 301

Phone No. [protected]

Date : 23.11.2010

I purchased LG Flat screen TV 21SA1RG from Vijay sales Andheri (w), SV Road. Dated 24th Dec.2009.

Few Days back on 8th Nov.2010 the screen of TV is become eclipse in shape and TV automatically switched off after mins. I already launched complaint to LG customer care on 8th Nov.2010 and request ID is C10B0846290. After 2days one technician come to attend the complaint and he did not solve the problem and went out by instructed that do not switched on the TV the work is not complete, you do register complaint again at LG CC. I again launched complained on 20th Nov.2010 and request ID is C10B2010433. Then on 22nd their same technician come and he work for just 5 mins and said that the coil is not working I have to bring coil and he went back. Both the time he came very late evening and work for 5-15 mins.
Now the TV set is still not working I already talk with Vijay sales they said within 3 days they will send technician and sort out problem.
I wish replacement of my TV set from LG because within warranty period this set cause big problem related with screen. and even if it sort out no guaranty of working properly in future after warranty I have to pay for all this part.
So I request you to help me out in this matter.

I have purchased an LG product on date:12/11/2010. But till date there is no any initiate from tatasky to install the dish as per the offer.
Rajesh Patil,
Near Ganesh Mandir,
At/Post- Adi,Tal-Chikodi,
Dist-Belagavi.
Karnataka State.
Pin 591215.
Mob:[protected],[protected].

Hi,

My complaint number is C10B1540726.

I complained on the 15th Nov about my refrigerator not working and there was an executive who visited on 16th, i.e., the next day only to inform that the mother board needs to be changed. However, since then we have only been following up with the technician, customer care and finally the manager (Mr. Subramanium) who apparently does not care about the reputation of the company or the inconvenience of the customer. He has been saying that he will inform "tomorrow" everytime I call him.

It is very sad to experience bad service from such a renowned company.

Can somebody please let us know if it can be fixed as it is very difficult to live even a day without fridge functioning.

Awaiting response
SP Agrawal

I have an LG Trom front loading fully automatic Washing Machine which is approx 5 yrs old. In October 2010, I noticed that the upper hinge of the door was cracked and lodged a complaint with the helpline on 11th October vide my complaint No. 310A1102266 and a technician came to inspect the same. He said that only the hinge is not replaceable, but the entire door has to be replaced. We told him to order the same, which he said would take 3-4 days. Regretably, its more than a month and the company has not bothered to give me any response to my order. I have been making repeated enquiries for the same, but no one bothers to call back about the status. Have been calling the service centre in Goa, but they just don't answer the telephone. Now the hinge has broken completely and the door is hanging open. Today after a heated confrontation with Mr. Arun, I was told that the part is not available at their Pune depot. How can such a thing be possible? and what were they doing all this time ? Can a customer be handicapped just for a hinge problem. The machine is working perfectly and has never given me any problem, but just a hinge can be such a big problem with the company? The machine is just 5 years old and spares are not available ??? I also suggest that you instruct your service staff to be more efficient and to answer every telephone number that exists with them. I demand immediate response and action to my complaint. Enough is enough !

Hi

I bought a LG Spilt AC (Model No: LSA5CW2VF1.AE43DR1) on Jan 1st, 2010. I called up the LG customer care (Toll Free number) for my 3rd free service and I got a issue with my ac in which it is getting operated via remote.I logged a call on 3rd, November 2010 (Request ID : C10B0343747).

A service engineer visited my home on 4th November 2010 and he said that there is an issue with my AC display and he needs...

LG SE in Kol south found not
compitent and useig dulicate spare and chargig huge amount money from
customer. I beg to state as under: 1) The washing machine purchasd on
11/10/06 , model no WD-10180 TP , serial no 407PNRT089046 (TROMM)
front loaded , last few month having some problems. and the complain
lodged to toll free no[protected]. First problems noticed that the
...

microwave is not working since more than one mont. several complaints lodges at lg customer care .experts visit two times but m.w. is still not working . co. officials charges for repairs although m.w. is still in warrenty period.bill is in the name of ashutosh bharti r/o - 9/53 judge colony vaishali. ghaziabad . last complaint id is-C10B0601057. TAKE STRICT ACTION AGAINST CONCERN PERSON AND REFUND REPAIR CHARGES.contact no-[protected]

I recieved these two emails.

LG House,
250 Bath Road,
Slough, Berkshire,
SL1 4DX

United Kingdom




LG Corp Korean is the second largest Korean conglomerate company that produces electronics, chemicals, and telecommunications products and operates subsidiaries like LG Electronics, LG Display, LG Telecoms and LG Chem in over 80 countries.

LG Corp founder Koo In-Hwoi established Lak-Hui Chemical Industrial Corp. in 1947. In 1952, Lak-Hui (pronounced "Lucky", currently LG Chem) became the first Korean company to enter the plastics industry. As the company expanded its plastics business, it established GoldStar Co., Ltd., (currently LG Electronics Inc.) in 1958.

Goldstar produced South Korea's first radio. Many consumer electronics were sold under the brand name GoldStar, while some other household products (not available outside South Korea) were sold under the brand name of Lucky. The Lucky brand was famous for its line of hygiene products such as soaps and Hi-Ti laundry detergents, but most associated with its Lucky and Perioe toothpaste.

In 1995, to better compete in the Western market, the company was renamed "LG", the abbreviation of "Lucky Goldstar". More recently, the company associates the letters LG with the company tag-line "Life's Good". Since 2009, LG also owns the domain name LG.com.


Thank you for being part of our 40th Anniversary of making Electronics. Congratulations, My name is Annete Cosini. I am the LG Promotion Manager assigned to help you release your winning prize to you. LG, with the ushering in of on-line technology and with the permits issued under EU law to EU countries to compete for concessions to run games on the internet and successful runs in the UK we are taking the Mobile phenomenon global, giving people around the world the chance to win big. We are happy to be one of the first to run a global mobile promotion and congratulate you on your prize. Immediately you receive your prize of 2,000,000,00 pounds (TWO MILLION GREAT BRITAIN POUNDS), we will invite you and your immediate family on an all expense paid trip for a weekend to the UK for a TV show that will air this year on TV, showcasing winners of the LG 40th anniversary promotion. This promotion is approved by the United Kingdom Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). We recently conducted a random selection of mobile numbers. Out of 8,000,000,00 Million Mobile Numbers, your number emerged as the lucky winning number for the LG Promotion.

LG UK awards are made only to eligible applicants who accept and comply with the terms and conditions. In general, domestic or foreign, public or private organizations are eligible to receive LG UK awards.



Outlined herein are the LG Claim Rules:



1. This is an independent promotion.
2. No purchase necessary.
3. Any entries without valid claim codes and numbers will be declared void.
4. Any entry late, lost or tampered with will be declared void.
5. Employees of LG UK and their relatives are excluded from participating in this program.
6. All prizes must be collected within the stipulated claim deadline of 30/11/2010.



All requirements must be provided.
Claimants displaying conducts considered improper when replying will be ignored and disqualified.


[protected][protected][protected][protected]



At this point, it is pertinent we emphasize that under no circumstance whatsoever does LG UK charge any kind of fee or request for any amount of money from winners to process their claim. Whatever monetary commitments that may be required from winners are done at the sole discretion of the Bank to transfer the prize (bank to bank transfer) and all negotiations of such shall be between the winner and the bank, without any intervention from LG UK. As the winner you are responsible for these charges. These charges cannot be taken from the prize.

These charges are non-deductible from the prize this is because at this moment you have no right to the funds until you complete the claim.





LG UK grants you the Winner a personal, non-transferable and exclusive right to claim this prize for yourself; provided that you do not (and do not allow any third party to) copy, modify, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the claiming of the prize.

Registration Data as well as any other information that could be directly or indirectly associated with a Winner, shall be collected and utilized in compliance with the UK Legislative Decree 196/2003 ("Personal Data Protection Code").



LG, the most talked about electronic services offers great potential for rapid market growth as the various barriers to market development diminish. Online promotions has always been a lucrative business, with the UK’s Betting Office Licensees Association (BOLA) estimating that global gaming, in all its forms, is worth around a billion pounds.

The 2010 LG International program is no doubt a momentous achievement in the chequered history of the Mobile Industry.




All requirements must be provided.

Claimants displaying conducts considered improper when replying will be ignored and disqualified.


[protected][protected][protected][protected]

All submitted information is kept in the strictest confidence. No part of the information provided will be given out to any third party nor will we deal with any third party trying to act on your behalf.

You are obliged to have your name published as a winner.



A double claim will nullify your winnings.



Do read and understand the terms contained herein before proceeding because your agreement to the Claim rules of LG UK is binding by law and must be followed through.

Once you are sure you understand these rules and you wish to proceed, then you should provide the following requirements:



Full Name:

Mobile Number:

Promo Code:

Country:

Occupation:



You are obliged to have your name published as a winner. Do read and understand the terms contained herein before responding because your agreement to the Terms and Conditions of LG UK is binding by law and must be followed through.

Note: The claiming process must be completed before the deadline, this date is stated above.



Congratulations once more from all o[censored]s at LG UK and thank you for being part of our promotional program.







All submitted information is kept in the strictest confidence. No part of the information provided will be given out to any third party. You can also visit us at our website http://www.lg.com





Annete Cosini.

LG International Claims Dept.


Dear Winner,

I just want to inform you that LG Inc have deposited your funds of 2,000,000,00GBP (Two Million Pounds) with Barclay's Bank here in the United Kingdom (UK) due to the fact that i will be traveling to Madagascar for a course program and will not be coming back until six months time. Since i am the one in charge of your claims i decided to transfer your funds to Barclay's Bank Plc here in the United Kingdom with your previous information so you can get your money easily without stress. Do bear in mind that we were unable to transfer your funds to your country because of the little time space and the urgency for me to leave for Madagascar. Since the funds is already in the UK, transferring it to you in your country will be easy but due to the fact that i have to leave immediately i suggest you contact the bank for a bank to bank transfer.



We have paid to them their insurance coverage fee, the only fee to be paid again is your account activation charges of 300GBP (THREE HUNDRED POUNDS) only. We would have paid that but we said no because we don't know when you will contact them and since they did mentioned that once the funds is in their possession it has to be collected by you on time or the account activation charges will increase. The account activation charges cannot be deducted from your funds because your funds is currently in a dormant account and need to be activated first before being transferred to you.


I will be traveling to Diego Suarez in Madagascar for a 6 months course with my boss tomorrow and I will not come back till next 6 month time, therefore I will advise you to contact the Managing Director of Barclay's Bank Plc here in the United Kingdom with his contact information as listed below for the avoidance of increase of their account activation charges.


Below is the Managing Director's contact information including his email address with the transfer reference number. Note that without you indicating your transfer reference number as listed below to the branch manager, he will not listen to you.

Briggs Timothy Neil Managing Director Barclay's Bank Plc United Kingdom.
Agent ID: 00345
Email: [protected]@ukbarclaysbn.com
Phone: [protected]
Swift Code: CPEL/OWN/00345
Transfer reference Number: EG2272

Also below are the information they need to transfer your funds to you.

Full name. . . .. . . . . . . .
City. . . . . .
Country. .. . . . . . . . .
Telephone ... . . . . .....................................
Mobile Number.........................................
Passport copy if any or any form of identity card.................


Note: You must attach a copy of your ID card to him for their records not your ID card number. You have a limited time to collect the prize. All prizes must be collected before 30th November 2010.



Please make sure the information is complete as they promised that once they receive the account activation charges within 2 to 3 working Hours your funds will be transferred to you according to the Managing Director. Immediately you receive your funds we will start the preparation for your trip to the United Kingdom for our TV program. Do bear in mind that you have a space that will allow maximum of four individuals including yourself for the trip.



Your transfer pin code number is (0114) take note, the bank to bank transfer will take 48hrs to reflect in your account once transferred. Also ask them on how you are to make the payment for the account activation charges to them so they can effect immediate transfer of your funds. The account activation charges cannot be deducted from your funds because your funds is currently in a dormant account and need to be activated first before being transferred to you.




Please update me as soon as you receive your winning prize.

Looking forward to your prompt response.

Regards

Annette Cosini.

Just thought I should bring it to someones attention.

Dear Mr Moon Bun Shin

Managing Director LG India

Complaint number C10B0612332

I will introduce my self as Ashish Bakshi head of service for a Swiss multinational called Mettler Toledo having office in Powai Mumbai. I am heading a service team of 120 service engineers doing service business of almost Rs 50 crores.



I have purchased LG TV (32 LG 80 FR) in the month of July 2009.At the time of installation only there was a problem with sound quality. I took up this matter with top management of LG; they considered it as manufacturing defect & replaced it in one month time. For your ready reference all documents are attached.



Now last month suddenly I observed that there is one horizontal line on display. I thought it will disappear after some time, but unfortunately for me after 2-3 days there was no display on screen.



I called LG service centre on 6th Nov 2010.Same day your service engineer Mr. satish visited my place. By looking at the display only he concluded that panel is faulty & I have to pay Rs 12503 for getting TV repaired as this TV is not under warranty. He draw this conclusion in 30 seconds. He did not bother to open the TV set. From his conclusion it clearly indicates that this is a common problem with LG LCD.



I have Samsung LCD (40 inches) & Sony (26 inches) at me residence for last four years without any problem. To have a taste of LG products I have purchased this product & unfortunately this turn out to be a bitter taste for me.



For your information when this fault occurred voltage at my residence was within permissible limits (230V + - 5 %), voltage between Neutral & earth was less than 5 V AC.All other appliances were working fine. This TV was being used in dust free room with temp less than 25 deg cent for 30 minutes daily usage. I think life of LCD panel is almost 10,000 hours.



These observations clearly show that there is some manufacturing defect with LCD panel of this TV.



As this TV is just out of warranty (14 months from the date of installation) I request you consider this as a special case & replace panel free of cost. I am sure as a service head of LG products western region you will consider this request.



If you don’t consider this request then I can assure you that I will not buy any LG products in my remaining life & will not recommend to any body also. I have purchased this TV from EZONE Powai who speaks always well about LG products. This case will be a black spot in their history & will think twice before displaying any LG products in their gallery.





Regards,





Ashish Bakshi



Business Head -Service



Mettler Toledo India Private Limited

Amar Hills,Saki Vihar Road,Powai

Mumbai 400072 -India

Tel No.[protected]

Mobile Number [protected]

Fax No.[protected]

Email: ashish.[protected]@mt.com

from Sri lanks tel. no. +[protected] having complaint about the LG UK Promo according to the sent sms said that i won 2, 000, 000.00GBP in the LG UK Promo in the code is with my mobile number and to claim my prize by sending an email to.[protected]@live.co.uk
Is it true or fake? What should i do?

thank you...
My email : [protected]@gmail.com

Hi,

This step I am taking after sheer disappointment on service provided by LG.I have registered my complaint for replacement or fixing my broken door of LG Microwave MS-1947C on 17th October 2010.Its already a month , the LG dealers in Kolkata , are just procastinating things .We are not able to use the microwave for about a month.

The LG Authorised dealers are not picking up complaints and are threatening not to call them again and again.Is this is what customer deserves while buying LG's products?

Complaint number - C10B0630362

Regards
AK Sarcar
Shibpur
Howrah
West Bengal

My Name U. Nagaraj Padiyar a regular customer of LG household products. My washing Machine is not working and I visited the authorised service center in Mangalore ( Innovative Access Mannar Comples, New Balmatta Road, Joythi, Mangalore)on 13/11/2010 and the service center people denied to give me the spare part(Door Magnate) saying that they can't sell the spare parts directly to the customers & asked me to lodge a service complaint so that they can send their person to fix the same.

Please clarify whether the service center can't sell the spare parts directly to the customers? if the customer doesn’t need the service of the company service people?

If so please provide the supporting documentary evidence for the same.

Hi!

Im sorry to say that LGIndia is a big cheat and fraudulent company operating in India . 1 week back , I purchased a 8047 model microwave from Govinda Distributors , Boring Road Crossing , Patna , Bihar . To my utter shock , an old used microwave with burnt wires and used chassis came out of the brand new carton with 8047 label . Even this used microwave was of some other model .

I suggest to all users on this forum to launch a mass campaign against these corrupt practices of a foreign multinational duping the Indian citizens . Being a IIM student , I won't tolerate this nonsense and am going to sue the company for the monetary damage and the time and mental peace lost in this purchase . I'll be sending a link on facebook soon . Please join .

If the deaf company officials are listening ( coz I got no reply to my compliant on their official website ), please do the following immediately :-
1. Get the model I paid for delivered immediately to me .
2. Cancel the distributorship of thieves like " Govinda's"

Thanks and Regards
Neha Prakash
neha.[protected]@gmail.com

We bought LG refrigerator of 286 Liter capacity about 10 years back. Our refrigerator is working fine, but all its trays are broken. We have been calling LG customer care but they are telling that trays of that model is not available and we should discard the refrigerator.

Kindly help us get the trays for the refrigerator as it makes no sense to discard the refrigerator just because the trays are broken.