LG Electronics Complaints & Reviews

I brought AMC on my Microwave Owen paying Rs1150/-. When my Owen had a problem, I called LG customer care logged a complaint 0n 14th Dec 2009 (S9CC1408217). The technician visited my place the next day and told me that he does not have the relevant part to be replaced and assured me he will return the next day with the part and have it replaced. After 4 days with no signs on the technician, I called the customer care on 18th of Dec and they gave me new reference number (S9CC1805203), the waited again for 4 days without any signs of hope called the customer care again on 22nd of Dec and they gave me another reference number S9CC2202993. I continued to wait and finally lost my nerves and called Customer back. Unfortunately I learnt that there is no interlinks for any of the reference numbers and every call was considered a different issue. All the previous cases were closed without resolution. I requested for a escalation. The rep promptly escalated and the supervisor assured me a call back after reviewing the cases. He promptly returned my call and connected me to the Service Supervisor (Sadiq). The service supervisor informed me that the Cheque I placed was bounced. I repeatedly told them that amount was credited to LG electronics from my account to Sadiq and most Supervisors and they stood on stating my Cheque was bounced. Most calls made to Sadiq was unanswered and never returned back. Later again called Customer care I spoke to a Gentleman by name Chidanand from the escalation team. He promptly informed that the information they have in their system is my Cheque was bounced. He also msged me from his Mobile an email address and requested me to send a screen shot of my Bank statement. I did so, he then called me back after a couple of days and stated that the accountant who was present during the time I paid the Cheque is no longer with LG. The new accountant was informed verbally that my Cheque was bounced from the old accountant. Later he assured me to get a technician to fix the Owen. After two days I called Chidanand back since no one arrived. Chidanand called the technician and conference the call with the tech and the tech told me he would visit my place the next day. He latter called me by 3:00 PM and told he was waiting near my house. Since I was out of house I requested him to come after 5:00 PM, He was very angry with this. Later he opted to wait and came to my place by 5:00 PM. This technician also mentioned that he was not carring the relevant part and assured me he will get the correct part and fix it the next day. Its been 3 days now I am waiting. My calls are not answered and no call backs.
Interm I had also send dissatisfied msgs to customer for which I promptly received calls from the customer care with assurance that me issue will be fixed always.

LG for sure has a very good customer oriented service except for the below.

No one even understands the issue.
Multiple cases numbers for the sake of numbers.
No one bothers to call back customers.
Bad customer care technology used, were cases are not interlinked.
Improper accounting software used.
Over all no respect to the customers.

LG products are good and I have been a fan of LG product for over years. All the appliances in our house are from LG.
However I request no one buy a AMC from LG, its all fake and the people managing it are very lazy and irresponsible.
May be we can buy a different product with good customer care and service.

*** MY OWEN IS NOT YET FIXED****

Regards,
Anand.

I have bought an LG microvave oven from Big Bazaar, Banashankari 3rd stage, bangalore in the month of October. Firstly, it took them more than 2 weeks to deliver the items to my house - after making the full patment on the very day of booking.

After that, I was given a few free items (microwavable plastic utensils). The handle of one of them just melted in the first use. I could not go at once as I went to UK for the month of Nov/Dec 09. I went back to Big bazaar yesterday asking them what can be done - they just denied saying they dont take any responsibility of free items (I did not understand why??). After a bit of conversation, I was told I should call the LG customer care for this. The person I talked to in Big bazaar is Mr. Pawan Ghowthra.

LG customer care denied saying it is not us giving the free items (but it is written in the box containing the free items that they are free only with "LG" microwave with Convection).

Now, I dont know where to go. I dont know who should be held responsible. But a customer should not be treated this way. I have no other options now but to come to you. Please help me out in however way you can.

Thanks in advance...
Bhaskar

I have purchased a washing machine( LG, Tromme, Front loaded ) in 2006 December with 2 years warranty ( ie., up to December '09 ). My washing machine was spoiled by Rat bite in October '09 and was informed to LG Customer care. First time the service executive came and told me that was the 3000/- rupees cost. Once again I informed the Customer Care and requested for warranty. Again some other executive came and told me same Rs.3000/-. Then I spoke to their local service engineer to request for waived off Rs. 3000/- but he told me that he would call later. but there was no response for 1 month. Again I approached Customer Care and their executive came and told me this time Rs. 5000/-. for repair. Once again I spoke to their local service engineer. He told me that was the second hand spare part from another customer so it was 3000/-. Now we have to fix new one so it is Rs. 5000/-. When I asked him for this he told me if you interested for this we would do there wise as your wish, I could not do anything and kept his mobile and not even responded after called him. I think that I have rights to talk and ask him about my problem as a customer, where they were saying different stories about the repair and how far it was correct that they wanted to replace with second hand spare part. Please suggest me and help me in this regard.

Sir,
I have purchased a lg lcd tv monitor on date[protected].there was a scheme of free dth connection of airtel.they had sent an e-mail to me.i had sent all the necessary documents also on date[protected].But till yet i have not received any reply reg. this.i am attach that e-mail also.please help me sir.
thanking you sir

Dear LG Patron,

Thank you for choosing LG Monitor TV and for successful registration at our website.

We have received all the required information and you are entitled for Free DTH connection with 3 months subscription.
Please get the print out of the mailer and send it to below mentioned address along with following documents -

Photocopy of the original invoice of purchase
LG Monitor TV Serial No., Model No., barcode cutting from the carton. (Original)
Demand draft of Rs.199/- in favour of Solutions Integrated Marketing Services Pvt. Ltd. payable at Delhi against handling charges of your DTH set top box.
Address:

Solutions Integrated Marketing Services Pvt. Ltd.
3rd Floor, Chandra Bhawan,
67-68, Nehru Place
New Delhi - 110019
Your unique registration or customer identification number is
DTHMANG2211091.
Please refer to this registration number for further correspondence.

For any enquiries,
Please contact or call us at[protected] or
mail us at [protected]@solutions-intg.com from Monday to Friday
between 10 am- 5 pm


Warm Regards,
Team LG

Hello there,
this is to inform you that i have received an email for selection for final interview from LG.
this seems to be a fake email id as they are asking for money for teh interview process.

Could you please check and give a confirmationm on this.

A faster action would be appreciated as this could harm finanaces and career of lots of people.

thanks and regards,
Niharika

check this email -


Date: Mon, 4 Jan 2010 20:12:53 +0530
Subject: for your final selection
From: hrd.[protected]@gmail.com
To: [protected]@indiatimes.com; rameshp.[protected]@yahoo.in; [protected]@hotmail.com; [protected]@gmail.com; [protected]@hotmail.com; [protected]@gmail.com; [protected]@yahoo.com; gupta.[protected]@gmail.com; [protected]@rediffmail.com; [protected]@yahoo.com




牋 Dear Applicant牋
牋 This is inform you that your Resume has been short listed from
牋 Naukri.com and after our HRD had been short list you in the company
牋 so read carefully the attachment file
牋 Thank you
牋 Miss Kabita
牋 LG Groups Ltd.

Attachment wit email -
Dear Applicant Ref: Selection and initial response of your Resume online. Information for selection of final stage in new Plant of “LG - Groups India Ltd”- The Company deals in
IT, Software, Computer and Electronics Manufacturing business. The Company Offered to the candi - dates to join as an :-- Executives, Assistant Managers, Managers and other Executives post for new established Plants in Delhi, Noida, Bangalore and Pune. The Company short - listed “90” Candidates
for the requirements in IT, Production, Electronics, and Administration Department. You are selected according to your resume in which project you have worked on according to that you
have been selected in company. Your interview will held on 22th of Jan. 2010 in Noida. You will be pleased to know that Company has advise you in the selection panel that your Application
can be progress to final stage. You will come to Company corporate office in Noida. Your Call letter
with AIR Ticket will be send to you by Company HRD. You have to come with photo-copies of all
required documents. First you have to deposit the (Cash) as an initial amount in favor of (LG -Groups )
for Rs. 7865/- through any YES BANK Branch from your Home City to our Company Senior HRD Account NO.[protected] Name of Mr.SUNIL KUMAR. This is refundable Interview security both of condition whether you select or not. Your offer letter with air tickets will be send to your Home Address by courier after receiving the confirmation of interview Security deposited in YES BANK . The TA / DA will be paid to all candidates by Company at the time of interview.. The Company offered salary for these post Rs.30,000/- to Rs.85, 000/- ( HRA + DA + Conveyance and other Company benefits. The designation and job Location will be fix by Company HRD, At time of final process. The job profile, salary offer, and date - time of interview will be mention in your call letter. Your call Letter will dispatch very shortly after receiving your confirmation of cash deposited in YES BANK . The last date of interview security deposit in bank tomorow before 4.00 pm. We wish you the best of luck for the subsequent and remaining stage. You have to give the information after deposited the security money in bank to same Email ID of ( sunil.[protected]@mail.com ) in favor of LGGroups calling email ID. Your letter will be dispatched same time after recd. the Security money deposited information by email. Thanks Miss Kabita (Asst. HRD) LG Group India Ltd Plot No. 78, Surajpur, Greater Noida GoutamBudh Nagar. (U.P.) Mobile No-[protected] AFTER CONFIRMATION YOU CAN SEND ME THE DEPOSIT SLIP IN THIS EMAIL ID (sunil.[protected]@mail.com ).

I have purchased a LG refrigerator from Reshmi Home Appliances, Karunagappally ,Kollam, Kerala -690518,Email- [protected]@gmail.com, Phone[protected],3206491 on[protected]Model No.GL-244 LAG4/2009,Invoice No 7767).The distributor delivered the product at the time 9.00 PM.on the same day. In the time of demonstration I noticed that the under portion is not level and the refrigerator is shaking. The delivery man state that your floor is not level and he adjusted the level by putting two tile pieces under the refrigerator. The second day lot of water coming from the back side of refrigerator ie, frost free system is not working properly. I complained to the distributor by phone and directly. Their response is your power supply in the home is not sufficient. But there is no voltage problem. I complained to the LG customer care by phone. on[protected] and[protected] and the service executive came at home on[protected] and after the verification of the product he noticed that the water tray of frost free system is broken and suggested to put some M Seal on that portion and simply returned. I contacted the distributor again and requested replace water tray. But their response is not fair. I think in the time of transportation the refrigerator knocked somewhere and bended the under portion. That’s why level is incorrect and water tray is broken. It is too pathetic that a well known new product with all warranty is not useful for a customer like me in the first day of delivery on wards. I expect all your co-operation and necessary actions to solve my problem
Thanking you
Yours truly
Renjith Kumar.G
Malgudy, Clappana,Karunagappally -690525
E-mail- [protected]@gmail.com,Phone[protected], Mobile-[protected]

[protected] Forwarded message[protected]
From: AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
Date: Oct 7, 2009 8:10 AM
Subject: Fwd: Fw: REMINDER 2
To: [protected]@lgindia.com

Dear Sharma,

Now My handset is being heat.I can not connect my handsfree properly.tracker is being auto lock.I submit my handset in your service centre of Nehru place IIIrd.Now I deserve to change my handset. I will not take my old handset give me new or tell me other procedure to change my handset. this is your foulty matterial. and I am suffering for that.

Thanks,
Akhalaque Ahamad
[protected]


[protected] Forwarded message[protected]
From: AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
Date: Jul 10, 2009 11:46 AM
Subject: Re: Fw: REMINDER 2
To: "[protected]@lgindia.com" <[protected]@lgindia.com>


DEAR
SHARMA
THANKS FOR RESPONCE ATLEAST
YOU ARE 100% WRITE KAMAL OPENED MY HADSET BUT I WAS NOT SATIESFIED AT THAT MOVEMENT.AND MY HANDSFREE WAS NOT WORKING AT THAT MOVEMENT ALSO. I WILL NEVER GO AT YOUR SERVICE CENTER NOW I WILL GO IN COSUMER COURT OR YOU WILL GIVE ME REPLACEMENT OF THE HANDSET THEN I WILL GO TO YOUR SERVICE CENTER


On 7/10/09, [protected]@lgindia.com <[protected]@lgindia.com> wrote:

Dear Mr. Ahamad ,

Already We Had Discussed in details Regarding the Same Matter in Call Conf. with the Concerned ServiceCentre Elcom Trading - Nehru Place Mr. Kamal .
The Handset was Again Opened In front of You at the time of Your Receipt of the Handset - Locks were shown completely intact ,
We had Requested You Earlier Also - in Case You have any issue Kindly visit the ASC Elcom Trading & get your Issue Resolved .
Again Requesting - kindly Spare Some Time & Visit the ASC Elcom Trading at Nehru Place .



Regards.
Vishal Sharma.
Mobile Communications - Delhi.
[protected]@lgindia.com
[protected]@lgmobiles.com
RIM : #[protected].





----- Forwarded by LG Service/CS/NOIDA/LGE/IN on 07/09/2009 05:32 PM -----
AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
07/09/2009 03:01 PM


To
[protected]@lgindia.com
cc
Subject
REMINDER 2









[protected] Forwarded message[protected]
From: AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
Date: Mon, Jul 6, 2009 at 6:56 PM
Subject: EXECELENT PATHETIC SERVICE
To: [protected]@lgindia.com



REMINDER 1


NOBODY IS GIVING RESPONCE IT IS GOOD FOR YOU
CALL ME ON MY [protected] AS SOON AS
AND GIVE ME REPLACEMENT OF THE HANDSET
[protected] Forwarded message[protected]
From: AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
Date: Jun 25, 2009 8:38 PM
Subject: pathatic service
To: [protected]@lgindia.com


DEAR LG


ALL TEAM OF LG SERVICES I AM GETING A VERY VERY PATHETIC SERVICE FROM YOUR NEHRU PLACE SERVICE CENTER PEOPLE ARE NOR ABLE TO RESOLVE THE PROBLEM OF THE CUSTOMER EVEN THEY ARE MAKING MORE AND MORE PROBLEM TO YOUR CUSTOMER YOUR RESPOSIBLE PERSON MR. KAMAL IS OVER THERE HE IS NOT GETTING HIS SALARY SO HE IS BEGGING MONEY TO YOUR CUSTOMER KAMAL IS SAYING THAT ( AGAR MAIN TUMHARA LG BULET REPAIR KARUNGA TO MUJHE SIRF RS 100 RUPEE MILENGE TO MAIN AAPKI BAT KYON SUNU JA KE LG SE KAHO JO KAHNA HAI MAI KUCHH NAHI KARUNGA) I WANT REPLACEMENT OF MY HANDSET BECOSE MY HANDSET GOT DAMAGE FROM YOUR SERVICE CENTER GIVE ME RESPOCE AS SOON AS I HAVE A MOVIE ALSO TAKE IT VERY SERIUS OTHERWISE I WILL GIVE YOU MOVIE ALSO OF YOUR SERVICE CENTER WITH BEHAVIOR OF YOUR SERVICE CENTER EXECUTIVE

CALL ME ON MY THIS NO [protected]/[protected]
--
AKHALAQUE AHAMAD



--
AKHALAQUE AHAMAD



--
AKHALAQUE AHAMAD



--
AKHALAQUE AHAMAD

--
AKHALAQUE AHAMAD

--
AKHALAQUE AHAMAD
Reply
Forward
[protected]@lgindia.com
Mr. Ahamad . Instead of Sending Reminder - Kindly Collect Your Handset From C...
10/8/09
AKHALAQUE AHAMAD
Mr. Sharma . Before few day when i submitted then acording to you it was work...
10/9/09
[protected]@lgindia.com
10/09/2009 09:39 AM To [protected]@lgindia.com cc Subject Re: Super Exellent Path...
10/9/09

Reply


from AKHALAQUE AHAMAD <akhalaque.[protected]@gmail.com>
to [protected]@lgindia.com
date Fri, Oct 9, 2009 at 1:47 PM
subject Re: Super Exellent Pathetic Service(Reminder 3)
mailed-by gmail.com
hide details 10/9/09
Mr. Sharma

Handset is working fine write now.But how can i trust it will not be again.

- Show quoted text -
--
AKHALAQUE AHAMAD




HANDSET IS RESTARTING AGAIN AND AGAIN, PROVIDE ME NEW HANDSET.

I have purchases LG TFT 19" Wide Monitor I use this monitor for D.T.P. Works Iam facing problem is picture appearing wider but I need to appear the picture in normal view and also actual colors have not appearing.
Kindly give solutions for my problem I will thankful to you

sir
i have receieved an email

LG Good Life Promotion Offer
Asia and Middle East Region
Ref: LG/Promo/9978UK
Batch: LG/001/09
BENEFICIARY CLAIMS PAYMENT RELEASE:
Payment Release Order Dept.
LG Good Life Promotion
United Kingdom.

Dear Winner,

WINNING NOTIFICATION!!!
The prestigious LG Electronics UK has rolled out and successfully
organized a Sweepstakes marking the year 2009 anniversary, rolled out
over 18,000.000.00(Eighteen Million Great Britain Pounds) for the year
Anniversary Draws. Participants for the draws were randomly selected
and drawn from a wide range of web mail providers/hosts which have
patronized us greatly.
The selection was made by a computer draw system attaching
corporate/personal email ID to ticket numbers. The LG Electronics
Company UK, is now one of the largest electronics companies and in an
effort to make sure that the LG products remains the most widely used
electrical appliances, This company, in conjunction with
telecommunication service providers is rewarding our numerous
customers who have patronized us greatly in the Asia and Middle East
region promotional offer.

Your email address as indicated was drawn and attached to ticket
number 013 with reference number LG1002/09 and draw numbers
[protected]) which subsequently won you �900,000.00 (Nine
Hundred Thousand Great Britain Pounds) as one of the 18 jackpot
winners in this draw. You have therefore won the entire sum of
�900,000.00 (Nine Hundred Thousand Great Britain Pounds). The draws
registered as category's 'A' Draw number one was conducted in
Harlesden, London United Kingdom. July, 2009, These Draws are
commemorative and as such special.

Please be informed by this winning notification, to file in your
claims, you are to make contact with your designated agent (Dr. Dave
Press) who shall by duty guide you through the process to facilitate
the release of your prize. To file for y our claim Please Contact your
fiduciary agent
Dr. Morgan Cliff
LG Electronics Promotion Award
Email: [protected]@rocketmail.com
Email: [protected]@rocketmail.com
Tell No.: +[protected]
Fax No.: +[protected]
You are advised to contact your fiduciary agent with the following
details to avoid unnecessary delays and
Complications:
Full Names:
Age:
Occupation:
Country:
Ticket Numbers:
Draw Numbers:
Phone Numbers:
Occupation/ position/ Years of Experience

Mode of Delivery:
Courier Delivery.

As indicated in this winning Notification. Thanks for being part of
this promotional award program.

Our special thanks and gratitude to LG Electronics United Kingdom. We
wish you the best of luck as you spend your good fortune.

Sincerely,
Mrs Hannah Blakes
LG Electronics Promotion Award 2009

CONFIDENTIAL NOTICE: This email message, including any attachments, is
intended only for the use of the intended recipient(s) and may contain
information that is privileged, confidential and prohibited from
unauthorized disclosure under applicable law. If you are not the
intended recipient of this message, any dissemination, distribution or
copying of this message is strictly prohibited. If you received this
message in error, kindly delete it from your mail box .

after then i send them my details ,then i receive another email

LG Good Life Promotion Offer
Asia and Middle East Region

Ref: LG/Promo/9978UK

Batch: LG/001/09

BENEFICIARY CLAIMS PAYMENT RELEASE:

Payment Release Order Dept.
LG Good Life Promotion
United Kingdom .


SECOND MAIL :

Attention winner, SUNIL KARGWAL.

Your life is about to change as we have change the life of so many people



This is to bring to your notice that we have received your details and the content was well noted down here in UK .

In this regards, our respected processing manager will be departing to night and arrived in your country with the demand draft that is package in a parcel including l c d t v which has to be delivered at your address given by you.



In this regards, you are to pay the sum of 18,600 INR as tax and clearance charges as soon as he arrived in your country India tomorrow morning.



Kindly view the scan copy of the processing manager, and await his arrival in your country and pay the said charges so he will do the needful as soon as he arrived in your country.




Kindly send us your direct mobile phone number to enable him contact you as soon as he arrive your country.




For more information kindly reach us via email or in our office number



Regards

L g life promotion offer.


first i beleive all this so i deposite Rs.18600 in A/c no. [protected] for the credit of Sangthuama . But now they are saying i have to deposite Rs.84500 for transfering money in my account

His name is SCOTT PETER
PHONE NO. [protected]
I have received many calls & messages from him & still he is in MUMBAI
TELL ME SIR WHAT SHOULD I DO
PLZ. ANS AS SOON AS POSSIBLE
i m attaching photos which i received

Dear Team,

We bought 2 LG washing machines last year. However, all the clothes washed in used to get torn. We complained several times. Most of th times our complaint was cancelled. Finally once the technician visited our house and very smartly he refused to accept that the machine didnt work fine. instead he said that the cat in our house must have torn all the clothes.

We are tired of this company. Non of the higher authorities is ready to speak to us Kindly help.

Thanks,

Prajakta

I brought an LG refrigerator last year and has been facing recurring problems with this refrigerator. I had contact customer service departments multiple times but with no resolution to the issues faced. Over the period of last three months, LG engineers had

First, declared it as manufacturing defects and asked us to wait/try with a timer replacement
Second time, declared that gasket needs to be placed as no Vaseline was applied to refrigerator lining (an eye opener for me)
Lastly, when problem persisted asked us to allow them to take it for monitoring and wait for some kind of communication from them. As expected no one turned up for collectiin refrigerator.

I am assuming they are waiting for warranty period to lapse so that they can start charging me for the services and part replacement.

TO WHOM SO EVER IT MAY CONCERN.

I called LG customer care department[protected] yesterday by 7:51 PM to enquire about the warranty details of LG Geyser. First agent (North Indian from Gurgon) who attended my call did not respond properly. He is not aware of what is he going to address me on. Did not understand normal English which an Indian speak. Kept asking me to repeat things.

On requesting his supervisor, he transferred me back to the customer care queue where another agent Renvijay (North Indian) took my call and asked freshly as a new agent, I am surprised. I informed that I was told that I will be transferred to Supervisor, but it did not happen. Such a worst LG service to its customers.

Second agent kept asking for more details despite of me giving him my landline which was not given to the dealer (Jayam & Co). Later came to me and told that he could not pull any records from his database which I am aware of. He never cared about me asking him that I'll give the bill # or the model # of my LG geyser. He kept annoying me. When I asked for supervisor, he said that he will palce me on hold before transferring to supervisor which I finally waited for 25 mins and the call got disconnected. Never expected such a worst service and I never had so in my life. I would never like to go for another LG product anymore.

"LG to retain / sustain it market place among it customer has to really work on it customer service line"

Thanks for your long-lasting support / service.


Regards,
Ganesh Kumar V

I HAD PURCHASED A NEW LCD T.V ON 28TH OF DECEMBER 2009, IT GOT INSTALLED ON 30TH DECEMBER 2009, ON 31ST DECEMBER WE IDENTIFIED THAT ONLY THREE SPEAKER IS WORKING FROM 9 SPEAKERS, WE HAD REGISTERED THE COMPLAINT FOR SAME ON 1ST JANUARY 2010, IN CUSTOMER CARE (PHONE) AS WELL ON ONLINE BUT STILL NO BODY HAS RESOLVED OUR PROBLEM.

I bought a front Loading washing Machine model no. 8066 on 26th of December,2009. I got delivery on 27th of December,2009. I am really sorry to say that I am experiencing one of the most worst days then, reason being even after 6 days gone and none of the person from your company has come for demo or installation. I bought the machine as it was from LG, but I am very sorry to say that I found LG service as one of the most ordinary services.
I made lots of call to your customer care but in reply I always got the new complain ID. On 30th December, 2009 my complain ID was C09C3017950 and then on 2nd December, 2009 my new complain ID was C[protected] and in all the calls was was been told that the LG person will be visiting within 24 Hrs. but neither anybody visited nor I got the calls from any responsible person. All the time I am calling them but in response I always get a sweet commitments and nothing else. Now I am really affrid to buy anything from LG. Please check the complain else I have to return the product because I can't miss my office anymore or my hard money come cheap.

I purchased an LG Tromm washing machine in Feb 2008 from Vijay Sales in Mumbai. After a while the machine stopped working. After I lodged a complaint, the service technician attended to it. The water pump had to be replaced. Shortly thereafter the motor had to be replaced. Soon after that the machine would not start and the problem was identified as a defective door latch. The technician claims he has ordered a new part which apparently is in short supply.
Repeated attempts to contact their various customer services executives have yielded no results - no one picks up the phones at the numbers provided. Today I was promised that some one would call me within 1 hour - at 2 pm. No one has called back till 5 pm.
My attempts to reach any senior functionary of the company were thwarted - no one would give me the contact numbers.
Clearly LG has no intention of listening to the customer.
I am most disappointed with this attitude of LG. Perhaps they are waiting for the guarantee period to expire which will happen in about a months time.
If the defective machine is not replaced immediately I intend to complain to the consumer forum.
Muralidharan, Mumbai 30th december 2009.
+[protected] /[protected] /[protected]

Dear Sir,

I had noticed that during media advertisement on television LG shows wrong dsiplay of India Map, i am very concern about this. pls take a corrective action aganist them.

regards

Ram
[protected]

Sir,
I have a LGE C-2500 mobile handset which is showing invalid IMEI no. registration since the time govt. has banned the chinese handsets having Invalid IMEI no.

I bought this handset in Kurukshtetra with an authorised retailer... its really shameful that the reputed companies like LGE are having this type of behaviour towards the customers...

The main point to be noted here is that my handset is showing different results for IMEI when checked via *#06# and when checked on the back panel...

the details are as follows:-

IMEI - [protected] (checked through *#06#)
[protected] (at the back panel under battery)
S/N - 706KSNA517839-CIS (at the back panel under battery)

MADE By LGE

I am having a lot of problems due to the non-functioning of my cellphone. Therefore i want some strict action to be taken against the stakeholders involved and also to rectify the problem as soon as possible...

Thanking You.

Ankur Rajput
S/0- Sri O P Rajput
B-14/2
Rajnagar Colony
near railway Station
Jwalapur
Haridwar 249407
Contact No. - [protected]
[protected]

Hi,
I have purchased a LCD television cum monitor from LG dealer Techguide (Shop 1 & 2, Aradhana Bldg., M.V.Road, Near Vishal Hall, Andheri East, Tel[protected], on 25th August 2009.

There was an offer with this purchase offering a free DTH connection. Have filled all the requisite forms and sent alongwith a DD to the concerned address. Was supposed to receive the connection in 4 weeks.It has been more than 4 months now and still have not received the same. Been continuously following up with the dealer who in turn has directed me to a certain Mr.Dharmendra from LG (Tel - [protected]). Mr.Dharmendra has been giving vague responses and of late has been completely avoiding my calls. Have called up Mr.Dharmendra nearly 50-60 times.

Have also sent a mail through the LG website around two weeks back, to which have still not received any kind of response.

Details as follows :
LG LCD model - M227WA-PT
Sr. No. - 907NLNC003687
Dealer - Techguide, andheri East
Dealer no[protected]
Date of Purchase - 25th August 2009
LG Claim form no - 325918
DD - HDFC Bank 950866
LG irresponsible contact person - Dharmendra - [protected]

Please assist.

Thanking you,
Francis Fernandes
[protected] / [protected]

I Purchased one LCD TV cum Monitor from Vardhman Electronics NARWANA. There was one offer with this product a Airtel Dish TV. for that I sent 199 Rs DD Along with all required Documents WITH REGISTRATION NO. to Solution integrated marketing services pvt. ltd, New Delhi on 2 Dec 2009 by registred post.I also registred my request on internet on dated 30 Nov. 2009. I also recieved a registration no. DTH NARW 3011093. But Still I did not recieved any reply from them.Please do nessecary action about this.
FROM:-
Paras ram
H.NO.579/8 Model Town Narwana

PL ARRANGE FOR KEYPAD AND DATA CABLE FOR MOBILE SET RD 6600, WHICH IS NOT AVAILABLE IN YOUR SERVICE CENTRES.

THE MOBILE IS NEW, BUT REQUIRES REPLACEMENT OF KEYPAD, DATA CABLE WAS NOT PROVIDED WITH HANDSET.

I WILL BE THANKFUL IF YOU CAN SEND IT TO YOUR RAJAJINAGAR (BANGALORE) SERVICE CENTRE AT THE EARLIEST.

KINDLY DO THE NEEDFUL AND OBLIGE.