LG Electronics Complaints & Reviews

To
The general manager
Lg electronics inc

With due respect, i, sanjay, purchased a refrigerator of lg company on 23.05.2019 from ganpati vision, baltana, zirakpur punjab. It's been almost 6 months and the product has been troubling ever since.in a span of 6 months 6 lg company technicians have come and tried to repair it but to no avail. Various complaint numbers filed by us for which no response was provided...

My refrigerator still in warrenty period is not working science 27th nov 2019. I have submitted a complain to customer care on 29th nov 2019. Rnp is[protected]. But no action was taken. Then again i submitted a complain to your customer care on 31th dec 2019. Rnp is[protected]. But still no action was taken.
Again i forwarded this complain to your senior executives names:alakesh choudhary asm lg services and trishna mahanta executive...

My refrigerator is not working science 27th nov 2019. I have submitted a complain to customer care on 29th nov 2019. Rnp is[protected]. But no action was taken. Then again i submitted a complain to your customer care on 31th dec 2019. Rnp is[protected]. But still no action was taken.
Again i forwarded this complain to your senior executives names:alakesh choudhary asm lg services and trishna mahanta executive lg services. I was...

Bought a smart tv on 16th dec’19 but unfortunately it’s not in perfect condition as it’s remote cursor is not working, your engineers have changed pcv and other accessories as well but no result found. Now, this is really irritating for me to tolerate all this nuisance for a new tv when brand is like lg. Either change my tv or refund my money. I am really unhappy with your sales & service....

I have bought new Refrigerator from L.G showroom. As per receipt 12.5% cash back has to receive, But till now no any cash back received in Credit card.
Dealer: SAMANTAR SALES AND SERVICE, 9-10, Saransh Ambience, Nr.Chanchal Party plot, Jivraj Mehta hospital road, Ahmedabad-380007.
I have attached bill and receipt copy.

Please do needful at earliest...

I bought a split ac from lg, and was told that there will be 2 free services which will be provided.

On asking them when and how to contact for the ac service, i was told that we maintain a database and it automatically pops out that the service for the customer is due... And then we call the customer ourselves.. No need to worry.

It has been an year now and no one has called me up till now... On calling the...

I had purchased lg 49" tv in 2018 april from nandi lath g mart in thrissur, kerala. For the last week, we are seeing some issues on the tv display. I have registered service complaint in lg authorized service center, a technician came home and examined tv. According to his inspection, he said that the backlights are not working. He was told me to change the backlight set and bring the tv to their workshop for further repair. Charges for 7000...

Our washing machine stopped working with an error message about a door problem.
Calling for a technician, we were told he would come the same day. Nobody came.
Calling again, another promise was made. After more calls finally, a technician was sent but didn't find our house. So we had to go and get him.
He opened the machine, found the defected part and said it would need to be replaced. He would come back the next day.br...

I have purchased refrigerator of lg in june 2018 and humming sound started coming from 2nd month as it was in warranty i have lodged complain to lg customer care 3 times (14/12/2018, 18/02/2019, 09/03/2019) and every time service person visits and tell me that it is normal and will be ok but day by day sound increased and currently it can be heard to other room also. Now they are telling it will be chargeable. I asked them this problem is...

Hi,

I bought new lg fridge on 28/10/19 under exchange program. Under exchange program lg issued paytm voucher codes of rs. 10000 on 12/11/19. I have tried those codes for different options as mentioned by them but none of them worked.
My mail id : [protected]@gmail.com
My phone number : [protected]
Customer name : nagammai

Please check and get back soon

Regards,...

I had bought a refrigerator 2 year back & now it's not working properly so customer service told me to choose another model and it will get exchange the model with the deduct of price 55% so I already paid the excess amount to the service center, they received amount, but now almost 1 month passed but still they have not yet delivered the refrigerator, as I selected model.

Please help....

We go for higher end products in a reputed Brands, so that it will give a good life and good service, but your products are causing too many problems within a period of 3.5yrs itself and the service persons are keen in getting service charges but not prompt in providing a good service .After sale service is seem to be a mere business not a good service and how the customer will recommend your LG products.
Need a solution for this,...

I have purchased refrigerator of LG in JUNE 2018 and humming sound started coming from 2nd month as it was in warranty i have lodged complain to LG customer care 3 times(14/12/2018, 18/02/2019, 09/03/2019) and every time service person visits and tell me that it is normal and will be ok but day by day sound increased and currently it can be heard to other room also.Now they are telling it will be chargeable.I asked them this problem is from...

A complaint was registered on 13 th oct 2019 for our lg microwave after repeated reminder for two two weeks the technician came and was not able to understand the problem he wanted to take it to the service centre. After repeated escalation microwave was picked to service centre on nov 21. After few days they info’s motherboard is gone and will cost ₹5000/- we asked to return the microwave without repair. Till date it’s not returned...

I purchased lg double door refrigerator on 16th october 19
Within one month i noticed plastic body of door depressed from one place. I complained to lg "acknowledgement number is cn[protected]" to explain them that the body can not be depressed within one month unless there is some manufacturing defect or weakness in that part. "lg us asking me to pay for the part which got depressed within month. What quality lg boast....

I am sagar kanade get newly launched lg washing machine (Thd11stb) on date[protected]. Reason to write this mail that this washing machine having issue like intensive sound while operating, vibrating anything while spinning like rotating drum inside come out and time indicator showing 1 min but even after 10 min machine not stops etc.

Problem is starts on[protected] and reported, that machine giving intensive sound while operating...

Fraud to customer
I purchase 49 inch 4k tv jmd yash traders rae barely on 04.10.19. They told me that product comes with 1 year insurance and valid on invoice same varified on lg official website. But at time of complaint he is refusing to insurance. No response from lg company after many email and representative talks even lg up east representative ravi modanwal no. Is [protected] not picking phone.
Go for sony. Lg is a fraud...

I purchased ac ksq24enxa{3 star inverter } 2 t from vijay sales gr & 1st flr, shop no: 3-10, kahan commercial complex, ahmedabad-382415.
They promised us that he delivered 2 months service free at the time of sales.
And after one and a half months when we call them. They send 2 gyes for servicing, and the gyes were come and took their blower and show it to around the ac 2 or 3 time and the service is over.
Really is...

Dear sir,
With reference to above subject here complaint no rnp[protected]
Model no smart tv-32lh576d-ta
Year of purchase november-2017
Issue - video not showing in display or mother board problem
Complaint given at last 10days back yet not solved and service providing only chargeable basis amount of 8200/- i is very high of low class peoples.
Please arrange a free of service and provide good quality...

I am writing this mail to express my ownership experience after purchasing lg`s premium product 65 inch 65ec970t
Uhd 4k smart 3d curved oled tv on 23rd september 2016 from lg shoppe shri mangla electronics sector 7 dwarka new delhi.

Since april`19 i am facing problem of television getting restarted while running on its own. Same started to occur frequently without any particular order. I registered complaint on 8th june`19...