LG Electronics Complaints & Reviews

Purchased on 28th may, 2020. from the day it was brought home there is water leakage. so many complaints to the supplier but poor response. after much pleading a mechanic visited. it is informed that the machine is faulty. please replace the product. why should a customer suffer due to company's defective product. i am a working women and cannot manage without a refrigerator. Need replacement soon. first time purchased LG product and...

Ajay kumar c/o v r enterprise. Auth service center badarpur new delhi 110044. This person denied installing the newly delivered lg ac.. Not only this i already have an lg ac.. That too is poorly serviced with no customer feedback form provided to share the feedback.. Complaints are forced closed even without contacting me.
Rnp[protected]

Regards
Saddam
[protected]...

We had purchased a lg single door refrigerator in the month of september 2018 through amazon. However, this year again we are facing the same issue we again contacted lg and the service engineer who visited us this time confirmed that the card is burn the compressor is also damaged because of which gas is leaking.
We have been using numerous lg products for the past 12 years and this is the first time that we are facing such an issue...

Sir/madam,

We've bought the lg washing machine from the indian stores in dehradun raipur road. The machine suddenly stopped working due to the pcb issue. I tried reaching out to multiple people like area manager, area service manager etc and all of them told the same thing that they can't help as the company stopped the production of this part and this part is discontinued.

We've bought the machine for rs 32000...

Sir, i complied for not working of lg front load washing machine... But still nobody responded......

Hi

We have not received our pre booking gift as promised by lg i uave also received pre booking code from lg but its pathetic that no one couriered our gift.

Upasana
[protected]...

We had purchased a lg split ac 1.5 ton in november 2018 through amazon. During the winter season of 2018 it wasn't used much and when we tried to use it in summers of 2019 we found that the gas has leaked and the cooling was not happening, since it was within warranty the gas was filled on placing the complaint and we were assured that the product was not faulty and the leakage happened while the installation of the ac. The service engineer...

Hi sir,

I have lg air conditioner,
Once the ac is on via stabilizer, in ac compressor is getting "on", after 10 mins the ac getting switched off and the it is getting tripped off automatically,

Requesting tp please attend and do the needful,...

I purchased the above 32" ledplus cinema 3d smart tv in 2012 and hardly used it for 4 years in the last 8 years. It has stopped working and i booked a complaint with the lg authorized service centre. A technician came and inspected and said the motherboard is gone and lg has stopped the model and spare support is also stopped after 5 years. I had coughed up rs.48, 300/- for the purchase and now he says it has to be scrapped. So pathetic...

Above mentioned tv purchased on 24.2.2020 at madurai
No display... No signal... No picture
Amc too taken for the period from 24.02.2021 to, 23.02.2024
Also..
Contacted madurai service centre
Mathitha electronics madurai on 02.06.20 by 6.00pm..

They told me to contact customer
Care..

As a senior citizen i couldn't go to places

Kindly arrange for rectifying...

Sir, i have taken lg's ac. Sir my ac complaint is on 23 april. And no reservation has come yet. Sir, i am facing a lot of problems with this
Sir, i have been in compliant customer care 10 times. Has also mail with lg care 5 times.
There is no solution yet. No response lg team 35 days old complaint, which has not yet received any reservation

Name:- himanshu shishodia

2) *alternate contact no.*[protected]br...

Hi lg team,

This is to inform you that i had purchase an ac last year in aug 19 but same is not cooling properly actually room temperature is not gone down even in 16 degree celsius. Many service executive comes but the actual problem is not found by any executive. Request you to please arrange a good service executive with full authority to check deeply what is the issue. Otherwise it is worst product for me. I am a using...

I have purchased lg ac online. The installation is getting delayed day by day. It's already been 3 days. Still the technician didn't visit our house for ac installation...

Dear Mr. Imran,

Dear sir,
As per our multiple in-store discussion at Unilet Store, Marathahalli, narrating the below scenario of multiple customer service failure from LG company representatives and would request you to kindly escalate it to the relevant authority for swift resolution and replacement of the product bought 6 months back from Unilet store, Marathahalli

Ø 4th April – Raised ticket for...

I have complained through lg online app that my usb port of my tv was not working. My ticket no cnn [protected]. One of their technician prodip das talked with me over phone several times and also told me that he will visit my house to check the problem o[censored]sb port but suddenly today on 31.05.2020 i saw their app that the pcb of my tv has been broken and i refused to repair and they cancel the service call.. No technician visit my house...

I had purchased my ac a year ago from the lg store on[protected]. Now we are looking for ac service which is provided by the lg 3 free services for one year from date of purchase. We had reached multiple times to the lg customer care and the concerned person but still, none of the action has been taken. One service agent which is suppossed to come his name is praveen kohli call me and asking for home address and said that your area is not...

I a having lg tv led model no43uf690t - tc of year 2015. Now on 17 feb 2020 i have applied for extended warranty for 1year by paying sum of rs.5310 to lg representative vijay mistry of malad mumbai location, around 5th od march my tv diaplay stopped working suddenly so i call the operator vijay mistry to check and replace my tv display in warranty, he said on basis of soft copy diaplay cannot be change. So now almost 3month gone still i have...

Dear lg service team,

This has reference to my lg air conditioner (Model: lsn5at3df6. Amgaudm, sl. No. 503pawk034057) which was brought in 2015 with an 4 year extended warranty on condenser (Refer attached warranty card pic) and the same was valid up to 12 april 2020.

In the month of march, 2020, i found my ac lost all its gas and not able to cool. Due to covid19 lockdown could not contact your customer care...

I have purchased a lg tv model 32lb5820 in the year 2015. This tv developed some problem during oct.2019. The screen went blank and only the sound was coming. After some the sound also stopped. The lg service centre at thalassery, kerala was approached. The set was taken to the centre. It was seen that the back lights were damaged. These were replaced and the tv restored during first week of nov.19 and rs.6975/- was charged for repairs. The...

Dear LG India,

I purchased a LG 5 star AC on 09th Feb 2020 from LG BRAND STORE - SRI VEDIC ELECTRONICS using my axis bank credit card. I suppose to receive 3000 cashback and the no cost emi interest amount within 90days. almost 110 days over but there is no cashback received.

I went to store last week and they asked me to submit the invoice and last 4months creditcard statement, i submitted almost a week back...