LG Electronics Complaints & Reviews

I purchased lg led 32 inches tv in may 2015 and in september 2017 it's not working.. The screen went blank. The lg service mentioned that the led panel and pcb problem and gave an estimate of 21381 rupees. Which is 75% of the tv cost. Later i came to know that all the lg led tvs have same issue. Lg selling the failed products, i agree that its lg strategy to apply such faulty parts so that they can earn regularly from customer by replacing...

Phone is not starting, going into boot loop. At service center they directly said that motherboard is to be replaced, without checking.
Already there is a lawsuit in us against lg for few of its models having faulty chips. When the company knew this problem exists they should have recalled the sold item.
Now that my phone warranty period is over i cannot claim it.
Since its a manufacturing defect of faulty chip i wont...

To whomsoever it nay concern,

Respected sir,
I am typing this nail because of disappointing response from almost three different city's service center for mobile service.

In this competitive world, india's most prestigious company's service centers are irresponsible for customer's satisfaction. This is like bull # experience.

I have a new mobile phone lg q6 which is launched...

Purchased lg fridge no. Lg ref. Ff gc-d432hlam to on dt 19/7/2016 ref bill no 597. Shalimar marketing jalandhar. For rs 51500/ exactly after one year on dt 29/8/2017 the gas was refilled by global service ref bill no.01554 for rd 1479/ authorised sevice centre jalandhar. Now after ten days display is blinking fridge is not working now they say perhaps display we have to change and one another part for that it will cost you. Please let me...

I was purchase lg refrigerator in m/s. Vardhman sales. Odhav, adinath nagar, ahmedabad at 15th may 2017. After 3month refrigerator do not working so i was told about this problem at that shop. But i don't received satisfy answer. He told us go where you want to go and tell him. We don't call u buy from here.. I[censored] have any problem so go in lg service center. And don't call us again. So now tell me what i do. Is that lg service?...

My is sanjay. B i purchesed an led tv on 26/9/17 model no lg42lb550a... Its my biggest mistake to buy it form lg shame on lg service... And higher authoritues who is not even fit for their job's. It is the 3rd time the tv is not working each time technicians form lg tv have some or the other problem. I guess all the parts hsve been replaced buy now. Now the product is not under warranty and the tecnichen is asking 50% of the tv cost to repair......

Email :[protected]@gmail.com

Contact number :[protected]

Description :in june 27th 2017 i have purchased the most costly tv, oled65e6t and it was installed on august 2017. Within one week first fault was found that picture was not coming.

We inform to reliance digital personal who done installation. He informed us that hdmi 2 port is not working &he changed set top box line to hdmi 3 port.
br...

I have purchased the lg g5 product 4 months ago. After updating the mobile to android 7.0 its giving alot of problems like battery drain, application hang and all. As per service center they dont have any solution for this battery drain, they just format the mobile and install the offline update. The main point is lg takes
Alot of cost for new mobiles and as the mobile is updated the main problem starts. They are not concerned about...

Hi all,

I'm sangita shaw, purchased lg split air conditioner in the year of 2014 october,.. I had made an amc on 14th jul'17. (Vide amc number: 15024027. On 4th sep'2017. I lodged a complaint to the customer care since my ac was not cooling.. A service engineer named nilay dutta had visited our house and seen and said that there is a leakage in the condenser unit, that needs to be replaced, which would be done shortly. After...

Respected sir,

I have purchsed led tv 32 inch model no 32lb530a from lotus a. B. Road indore
Address 182/2/1 chhoti khajrani ab road indore dated 10/08/2014

Yesterday my tv display screen was not working

At the time of purchased i was told by lotus official that lg led will work 10 years there will be no problem in 10 years

And know this product is out of order within...

In reference to my call i got a call from customer care and he told me they can't do your servicing of ac without getting charges whethter your ac is in warranty or not. You have to pay charges.
I don't know how should i pay labour/services charges in 1st year warranty and forcibly they have closed my call without rectify my ac problem during 1st year warranty....

I've have been tricked with the mobile device. The lg company says on their
Website that the device nexus 5x with the indian variant model number is lgh791 but the device which i purchased is having the variant number lgh790 which is u. S variant number. My device ran into a famous bootloop problem highly faced by the user of this device all over the world, and so the service centre people says to change the motherboard which will...

When i open try to open door of refrigerator in morning it was not opening sound comes of something stick inside and when door open i found the area near defrost button completely burn plastic get melted see attached photos and study the case to completely avoid such fire inside refrigerator. show this to your qualified top most design team and give me clear justification why this happen. waiting for reply...

I purchased a top load true balance lg washer from Hahns appliance warehouse in Tulsa, Ok.
The first one had a water valve problem immediately and they fixed it but then the water sensor went out and they decided to replace it.
The new one had immediately a problem turning on. You had to unplug it for 10-20 seconds and plug it back in.
My point is lg products obviously are not quality products.
Beware when...

A technician while visiting at our home first time then he said that we had to replace an led backlight of cost 4000rs after ordering those backlight then after he said your led panel was damaged you need to change it which are of cost 14000rs and led backlight of our TV model is not available anymore. So my complaint is that if LG is not having parts of our TV model then why we are paying for that it's not our fault.And plz send a skilled...

My nexus 5x went into bootloop immediately after installing Android 8.0. The service centre says it's a motherboard problem. Apparently, it is a global issue and LG has a refund/replace policy in many countries. However, no such support in India. This is a wrong and discriminatory policy against products being sold in India. Why should the customer have to bear extra cost for a manufacturing defect by the company? The defect has been acknowledged...

I have bought lg ac six months back.. After 6 months it has stopped working..

I have submitted complain via toll free number of lg

Their employees has visited for inspection.. They say next day our technical engineer will solve issue...

After that new technical visit.. He says new technician will solved your because it is under warranty

Are they not aware before visit that the product...

Hi, i bought led from dubai model no. 50lb5800-ta before 20 months with international warranty. So now from last few days it is automatically shutdown and back light led bulb issue started. So lg service center told me its mother board issue & back light issue. But mother board are not available in india. If parts are not available then why lg selling product with international warranty. Now i am thinking to take help of consumer court &...

Dear lg manager.

I have purchased lg split ac 5 months back. We found ac not cooling properly. We complaint lg. Lg engineer attend the call and asking for service charge rs - 1700. Kindly do the needful and resolve my problem. I have all lg products at my home. And i am very happy customer for lg. Why this time lg not providing good support to my ac.

Ac is on warranty and this 1st complaint in 5 months.
If...

I have brought tv with 25, 000 rs in 2013 and now the display is not coming. Lg technician came and he is saying like, you have to change your complete panel and its cost is 15000 rs... Tv cost is 25000 and repair cost is 16000... If any middle class person can buy this type of tvs, what is his situation.

I am feeling very bad about lg products... I will never buy lg product in future....