LG Electronics Complaints & Reviews

I had purchased a lg washing machine dated 11th july14 and it has a
Problem. I have raised a service request before 2 months and your service representative attended and confirmed the kit need to be changed as it was out of warranty he commited that he will bring kit within 2-3 days & you have to pay[protected]/- for that. Even after a month there is no response from representative after continous feedback from my end. I have called...

I have registered a complaint with reference number rnp[protected] on 17sep2017 regarding problem with pairing of magic remote. The technician came and checked tv and remote both. He told me that he will come back to me after 1 or 2 days with the solution. No one has approached me. When i called back to customer care to check the complaint status they informed me that the complaint was closed as you have not agreed to pay for the repair....

Registered/speed post
Date: 25/09/2017
Dear l g electronics india private limited
A wing third floor d-3, district centre, saket new delhi south delhi dl 110017 in
Sub: improper response over my complaints regarding ac.
With reference ro the above mail to mr. Arka ghosh and the complaint numbers registered with lg customer care rnp[protected], rnp[protected] rnp[protected] rnp[protected] rnp[protected]...

I have purchased a 42 inches 3d led tv dated 5th july14 and said tv got problem in display
I have raised a service request and your service representative attended and confirmed the display need to be changed though it was out of warranty he asked me to pay 24500 to make an order and the same need to be done on the same day before 6 pm though there were limited stock availability hence i paid 24000 on the same day dated 28aug17 with...

I am an old customer and always preferred lg product and appreciated with ur service. But it is very sad to say that ur service centre namely sampark service situated at berhampore, murshidabad, west bengal does not take any initiative from the last 4 days although i informed the above service centre to resolve my problem in respect of not acted remote control of my tv. Service operator firstly intimated in regard to the payment without visit...

My oled tv model 55 sec 930 purchased on 22nd sept 2016, about two months back developed a problem of audio on but no video.in response to my complaint the service center is supposed to have repaired/replaced the panel/screen. It worked fine for a few days but again went dead, this time also the audio. A fresh complaint later the service engineer replaced the mother board but it developed a fault instantly and i was told the supply board...

This complaint is against lg company regarding a refrigerator which i purchased on 01-july-2013 from shanti sales in faridabad, haryana.
Model no. Is ff 274pmge4, asuzebn for which i paid inr 25, 200 (Bill attached). It worked fine but in may, 2017 it stopped working. I complained to
Lg customer care no.[protected]. Then on 01-06-17 the service personnel came and replaced a faulty card but still it did not work. They br...

This is with reference to the fridge (Gl-i472qnsl) that i purchased on 04.02.2017 from sales emporium (Garia) (Invoice attached). From day one we are facing cooling problem, full of ice in upper compartment and lower compartment is not cooling. All the food stuffs in the lower compartments get stale. I reported this issue to lg customer service several times initially they attended the problem and closed the call by setting the legs and temperature...

My home theater is having a sound issue and i sent it back to the lg agent and after two months they brought it back stating that it has been resolved and having tested yet is still in till in bad shape. The name of this lg agent is eddy brown in owerri imo state nigeria. Nothing was written on the warranty form showing that it was worked upon.
Item is lg ht457b (S/no, 609ytvk008127)
[protected]@gmail.com...

I purchased a lg side by side refrigerator last october 7 and from den onwards the water leakage has been happening in the refrigerator once they replaced it bt after dat the problem was not solved. After dat they replaced a part bt after at also problem nt solved. Now they are saying its bcoz of humidity. Nd their is no. Problem in dat. Bt in no refrigerator i got dis problem nd as they say humdity it shud be for a particular season bt it...

3months back i have got a repair for lg tv and then i called to service boy of lg tv and then he said that the tv mainboard and power board are get damage
And i changed the damage parts and now i have seen a problem by mainboard is hdmi ports are not supporting and software is not updating..
While updating then i have see that the model number is different and the tv model number is different.
Then i call to service...

I have purchased lg 32lj542d led tv in kolhapur-gadhinglaj-durgadevi electronics on 25th august 2017 but till not provided warranty card.
I have purchased lg 32lj542d led tv in kolhapur-gadhinglaj-durgadevi electronics on 25th august 2017 but till not provided warranty card.
I have purchased lg 32lj542d led tv in kolhapur-gadhinglaj-durgadevi electronics on 25th august 2017 but till not provided warranty card.

Provide...

Hi...
I have a complain regarding my ac. On 17 sept 2017 i purchase 1 ton lg window ac. Within 2 days its failure to provide cooling... I register my complain they provide me complain no rnp[protected]. Engg visit at my home and check the issue. Acc to him evaporator coil of ac is failure and gas leak of your... It is in repairable condition.

So why should i repair my new ac which i purchased only 7 days before. I want...

Worst custmer service. I own an lg washing machine. Raised a complain regarding its not working fine 2+ months back. The service engineer visited and told that pc unit to be replaced. After that i am just following up for new part and getting just wrong commitments. Service engineer mr shahrukh ([protected]) and his manager mr kashid ([protected]) are just giving wrong dates for installing the part but no action yet.

Will not...

I bought a new indian product lg mobile phone - lg g4 dual h818p - last year in turkey with the distributor (Importer) warranty. The importer (Guarantor) company’s name is evo it (Evo bilgi teknolojileri) / istanbul. The company is also the “technical service center” in turkey for lg phone.
Recently, my lg phone broke down (Stopped) suddenly while it is working properly and did not work again. I sent the phone to this mentioned...

Purchased a smart tv on 19th september 2017 from swar sangam, salt lake, kolkata which was delivered on 20th september 2017 at around 3 pm via invoice no ss/slc/231 dated: 20.09.2017. Subsequently a massage recd from lg care indicating rnp[protected] and serviceman biplab ash alongwith his mobile no. Contacted the person immediately who informed that demo and installation would be done by 7 pm today. Nobody turned within the scheduled time....

Ear sir/madam i am sanjeev gupta has purchased a side by side refrigrator model no lg-gc-b247sluv from a dealer named great eastern m. I. Road jaipur (Rajasthan) on 3/09/2017. After 48 hours calling several times i recieved a refrigrator (A damaged one). Sir/mam engineer asured me after inspection that it will be going to replaced by new one. Engineer gave me the complain no.. Rnp[protected] mr. Neeraj sharma was looking to the matter.....

I purchased lg smart tv 32inch from chroma in 2015 and in just after 2 years tv has white spot on screen. We call customer care and technician came he said panel need to change or backlight need to change which cost 6k to 14k expense.

We purchase lg product on trust but it is just a fraud like thing in just 2 years tv required panel change?? Then what is lg brand if there tv cant watch long time. What is your warranty on product...

We have purchased lg refrigerator (Higher end - side by side 2 doors fridge) 5 years back... And all of a sudden the refrigerator stopped working!! Complaint has been registered on june' 17 rnp[protected]. Technician came and told pcb and the compressor need to be checked and after placing order for pcb he came and replaced the pcb and still they problem continued and then he said they compressor need to be changed and after few day days...

L. G. Monitor 18.5 led
Model number -501 invmor 599
Complaint number - rnp[protected]
Date - 30/08/2017
Incident - display not available in the monitor from last 15 days
Desirable resolution - repair or change if possible
(Photo not available because piece is taken by company)
Please solve my problem immediately because work is pending
My number - [protected]
There is no response...