LG Electronics Complaints & Reviews

Hi,

This is regarding the leakage issue with my lg double door refrigerator 308 ltr for which i have been registering complaints since past 2 months

Finally on 12th august decision was made to replace the fridge after several discussions with the technicians and other senior members. Having said that it's been more than 20 days and i am still awaiting for the replacement.
I have been calling up customer...

I had been after lg for over 6 months. Till date they have not been able to provide me the spare i needed for my lg vacuum cleaner model :vc3316nnt serial number :512vcwc04321. They keep giving me excuses that they are still trying to identify this clean filter. Are the service member technicians that dumb. If lg cannot provide spare parts for a product that they sell, they should not be autorised to sell such appliances. This clean filter...

I bought my lg refrigerator (308 l, model no: gl - 1322rp24/2017) from johnlyn enterprises, margao, goa on 16/3/2017. From the day of installation water droplets are being formed on the outer, lower surface of the deep freezer door.

I have complained innumerable times and my latest being with complaint rnp[protected] dated 10/08/2017 and rnp[protected] dated 14/08/2017.

I have being given countless visits...

Sorry to inform you that your lg washing machine front load product is such a wort item. Its been only 2 years i purchased the product and in between that there are complaints in spinning. I have informed the service center and they took the item for four times. At the first time
They told it having the problem in motor and in the next time they told that have to change the board. Its very expensive. And also the supporting agent...

I have ordered lg washing machine from lg.com online store (Lg website). Beginning they have called told me that there is no stock of the model which i have ordered. They they have asked me to take anther model. I agreed it and thus they have to provide me 1500 refund. Also during the purchase i have selected emi option as well. They have delivered the product and gave me only one mobile number to contact for any issues.

I...

Name - s k panigrahi
Mob no - [protected]
I have amc for my split ac upto mar 2019 paid by cheque on the name of lg care.
Now when problem comes they are telling that amc is not valid.
I should get the service as i have already paid rs6592/- for the same.
Is it the way they should behave.
I will go for consumer court in durgapur.
Pl. Help....

I nexus 5x from last 1.5 year yesterday all of the sudden its stop working today i visited lg service center and they mention issue with mother broad and costing for replacement is 14 k, very disappointed don't know what to do but for sure never go with lg product in my life, let me know if this forum can help. I am first time using this forum, i am hoping will get some help here, this device cost me around 30k and now nothing its worth off....

My split ac indoor unit caught fire.
Mr b d chougule visited our home in bandra west, bombay today to make a report.

The report that he has made doesn't have the issue fields filled. Neither does the report capture the seriousness of the incident and the life threatening nature of it.

Hope lg will be sending us the copy of his detailed investigation report with the solution they are proposing, for this...

I had purchased double door refrigerator on 25 june 2017.in the beginning, it was running well. After approx. 20-25 days i turned its 'dual fridge' feature 'on' to convert the freezer into the refrigerator. The cooling in the both the compartments was less than it was running in normal mode (Dual fridge 'off' mode). It was my first experience of the dual fridge so i thought that it could be due to the dual fridge mode. After one day i turned...

Sir / madam
My brother mr shahul hameed had purchased a washing machine model name 7.5 kg semi lg wm by cash rs 12, 500 on 01.07.2016 at baghyaa home appliances. Within a short period of 6 months the washing machine started malfunctioning and i noticed that the body of the washing machine was not fixed properly and the same used to come off separately while using it we have registered many complaints through phone call but till date...

I had registered a complaint for my refrigerator on 19th aug 2017. Sevice engineer visited our apartment on 20th aug 2017 and said that the compressor is faulty and needs to be changed. It been almost 5 days now that i have heard from him now. Earlier atleast he used to pick my call and say that the particular compressor is not available and everytime a new timeline was given for replacement. But to my utter dismay and shock, same was...

I bought the lg fridge in march 2017 which is not working now and after contacting the cc i was misguided by them by giving wrong phone no and name of the technician.
Its really weird that a product bought in march 2017 is not working. And on that i am not given proper services as the technician is not sure what has gone wrong in the fridge.
Who will be responsible for the damage i have gone through and not being able to utilize...

I bought a lg 43 inch led tv about 8 months ago, 20-oct-2016. Being a regular it employee it was too expensive for me, its 54000 inr, but i still bought it thinking i wouldn't have to buy another one for the next 5 years or so.

But last month, on 30-june-2017, the tv started showing blurry picture with lines all over. I contacted lg customer support. As the tv is in warranty, they sent a service person, he said the panel was...

It has been 24 days and counting since i have requested for my refrigerator to be fixed. My refrigerator has been worked on twice and still no progress. A claim was made on august 18, 2017 and i was initially told that it would take 24 hours to resolve this issue now i am being told it can take 7 to 10 days. I will not be purchasing from lg again. I have told my friends as well not to bother with lg....

Dear sir,
I am attaching herewith the amc copy for my split ac. For all other details you can see the amc copy attached.
Now lg national service is denying for free service and they are telling us that this amc copy is not valid.
It is already done from their auto. Service centre. Why i will not get?
Thanks.
S k panigrahi
[protected]
[protected]...

Hello i've provided my old lg window ac to om sai enterprises (An authorized service centre for lg electronics india) located at madhopur, sigra, varanasi. The have taken the partular ac for change of compressor since 5.08.17. But they are not respond in till now although already more than 15 days have been passed. Kindly take necessary action. The particular s they be provided while taking the ac are as follows
Job no. Rnp[protected]br...

We have purchased an led tv from nandilath g mart from kochi and they have arranged a technician onsite for installation. We were shocked to see 2 engineers who dressed very un-professional and they were very rude at the very beginning they have asked us the place to install and we have showed them they said they cant install there they can only install where they show us and we were socked to see this kind of rude attitude we said we have...

To, date: 22/08/2017
Whomsoever it may concern

Sub: pathetic product quality / customer service

I have a google nexus 5x imei: [protected] which was working perfectly fine until i updated my device with your latest fota.
My device went dead post upgrading the software and post visiting your service center (Tcr: rgurggn/12815) they gave me an estimate of rs. 13900/- for pba and charged...

Dear
I had purchased nexus 5x on 24/02/2016 from jumbo electronics noida gip mall. I was happy and satisfied with phone but suddenly on 19/08/2017 my phone went off, i went to your service center sector 63 noida and asked what is the problem in the phone, service guy told me that it's motherboard need to be changed, he told me that your phone is under warranty till 23/08/2017 it will be repaired under warrant and asked me to come...

I have purchased an lg double inverter ac from bajaj electronics. Since the first day of installation it was not at all working and i have made many complaints regarding this issue and the response was very poor instead of many complaints the lg service is closing my request without any action and notice. My lg product is under warranty period, my issue is not resolved and i have been waiting since 4 months....