LG Electronics — complaint no [protected] RENU BHADANI | |
On the 3rd of Feb. I had tendered a cheque of Rs. 269989/- of ICICI bank, ch. no.17962 favouring Future
retail ltd. to E-ZONE, HOMELAND MALL, NO 18 B, 2nd FLOOR, ASHUTOSH MUKHERJEE ROAD, BHAVANIPUR, KOLKATA
700020 in a/c of my order of 1 pc LG 65UC970T 3D LED TV ([protected]) and 1 pc LG LAP340 SOUND PLATE
([protected]),
As the place where the set had to be installed at my house was not ready by that time, I requested them
to send the set after my confirmation to HOMETOWN and they despatched me the set some time in the month
of 7-8 April through Invoice no.[protected]Despatch document[protected] dtd[protected]
Further I refer to say that I was not present at the time of despatch nor the product had been shown to
me and the demo was also not done, a demo set was desplayed to me at the time of ordering of the
product.
When the set reached my home place I called HOMWTOWN for getting it installed and I was conveyed that a
request has been raised with the customercare of LG and very soon they would attend me, after 3-4 days
the technicians from LG reached my house and they them self opened the seal of the set and while
installing they complained of some breaking of panel glass.
They took the photo of the set and WHAT'APP the photo to the concerned authority and talked to them and
again packed the set in the cartoon for further action by the co. LG/E-zone.
I regret to say, such a huge fund of mine is blocked since FEB. and I am running pillar to post and no
action is being taken either by E-zone or LG. I had convertation for so many times with the officers of
LG as well as HOMETOWN and each and every time the assurence is being given to me for doing the
needful at the earliest possible time by the co.
Now I am fedup with the assurence given and it is my last chance for the matter to be discussed with
the co. HOMETOWN/LG. and if the matter is not sorted out in a weeks time I shall be compelled to file a
case in the consumer court at Koderma and making both of you as a party, for the damage including the
penal interest from the date of my payment and the legal expences incured.
RENU BHADANI
BHADANI FOOD STORE
JHANDACHOCK, PO JHUMRITELAIYA
KODERMA DISTT.
JHARKHAND 825409
Mobile: [protected] Was this information helpful? | |
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LG Electronics customer support has been notified about the posted complaint. | |
 5 Comments | |
Comments
The matter can be reffered through my e-mail ID also against my complain [protected] and your ref. no id- 16549 . My mail Id is [protected]@rediffmail.com
RENU BHADANI
[protected] - [protected]
RENU BHADANI
[protected] - [protected]
Ref ID 16549 has not been resolved as upto today. remember almost six months has completed, I have made the payment to Future group, This is very much disgusting !!!
RENU BHADANI
[protected] - [protected]
[protected]@rediffmail.com
RENU BHADANI
[protected] - [protected]
[protected]@rediffmail.com
LG Electronics - complaint no [protected] RENU BHADANI
User ajitkumd5563 on Jun 22, 2015
On the 3rd of Feb. I had tendered a cheque of Rs. 269989/- of ICICI bank, ch. no.17962 favouring Future retail ltd. to E-ZONE, HOMELAND MALL, NO 18 B, 2nd FLOOR, ASHUTOSH MUKHERJEE ROAD, BHAVANIPUR, KOLKATA 700020 in a/c of my order of 1 pc LG 65UC970T 3D LED TV ([protected]) and 1 pc LG LAP340 SOUND PLATE ([protected]), As the place where the set had to be installed at my house was not ready by that time, I requested them to send the set after my confirmation to HOMETOWN and they despatched me the set some time in the month of 7-8 April through Invoice no.[protected]Despatch document[protected] dtd[protected] Further I refer to say that I was not present at the time of despatch nor the product had been shown to me and the demo was also not done, a demo set was desplayed to me at the time of ordering of the product. When the set reached my home place I called HOMWTOWN for getting it installed and I was conveyed that a request has been raised with the customercare of LG and very soon they would attend me, after 3-4 days the technicians from LG reached my house and they them self opened the seal of the set and while installing they complained of some breaking of panel glass. They took the photo of the set and WHAT'APP the photo to the concerned authority and talked to them and again packed the set in the cartoon for further action by the co. LG/E-zone. I regret to say, such a huge fund of mine is blocked since FEB. and I am running pillar to post and no action is being taken either by E-zone or LG. I had convertation for so many times with the officers of LG as well as HOMETOWN and each and every time the assurence is being given to me for doing the needful at the earliest possible time by the co. Now I am fedup with the assurence given and it is my last chance for the matter to be discussed with the co. HOMETOWN/LG. and if the matter is not sorted out in a weeks time I shall be compelled to file a case in the consumer court at Koderma and making both of you as a party, for the damage including the penal interest from the date of my payment and the legal expences incured. RENU BHADANI BHADANI FOOD STORE JHANDACHOCK, PO JHUMRITELAIYA KODERMA DISTT. JHARKHAND 825409 Mobile: [protected]
29th June 2015
Ref ID 16549 has not been resolved as upto today the 29th of June. remember almost six months has completed, I have made the payment to Future group, This is very much disgusting !!!
RENU BHADANI
[protected] - [protected]
[protected]@rediffmail.com
User ajitkumd5563 on Jun 22, 2015
On the 3rd of Feb. I had tendered a cheque of Rs. 269989/- of ICICI bank, ch. no.17962 favouring Future retail ltd. to E-ZONE, HOMELAND MALL, NO 18 B, 2nd FLOOR, ASHUTOSH MUKHERJEE ROAD, BHAVANIPUR, KOLKATA 700020 in a/c of my order of 1 pc LG 65UC970T 3D LED TV ([protected]) and 1 pc LG LAP340 SOUND PLATE ([protected]), As the place where the set had to be installed at my house was not ready by that time, I requested them to send the set after my confirmation to HOMETOWN and they despatched me the set some time in the month of 7-8 April through Invoice no.[protected]Despatch document[protected] dtd[protected] Further I refer to say that I was not present at the time of despatch nor the product had been shown to me and the demo was also not done, a demo set was desplayed to me at the time of ordering of the product. When the set reached my home place I called HOMWTOWN for getting it installed and I was conveyed that a request has been raised with the customercare of LG and very soon they would attend me, after 3-4 days the technicians from LG reached my house and they them self opened the seal of the set and while installing they complained of some breaking of panel glass. They took the photo of the set and WHAT'APP the photo to the concerned authority and talked to them and again packed the set in the cartoon for further action by the co. LG/E-zone. I regret to say, such a huge fund of mine is blocked since FEB. and I am running pillar to post and no action is being taken either by E-zone or LG. I had convertation for so many times with the officers of LG as well as HOMETOWN and each and every time the assurence is being given to me for doing the needful at the earliest possible time by the co. Now I am fedup with the assurence given and it is my last chance for the matter to be discussed with the co. HOMETOWN/LG. and if the matter is not sorted out in a weeks time I shall be compelled to file a case in the consumer court at Koderma and making both of you as a party, for the damage including the penal interest from the date of my payment and the legal expences incured. RENU BHADANI BHADANI FOOD STORE JHANDACHOCK, PO JHUMRITELAIYA KODERMA DISTT. JHARKHAND 825409 Mobile: [protected]
29th June 2015
Ref ID 16549 has not been resolved as upto today the 29th of June. remember almost six months has completed, I have made the payment to Future group, This is very much disgusting !!!
RENU BHADANI
[protected] - [protected]
[protected]@rediffmail.com
Dear Renu,
Greetings from Future Group!
I trust that your Ticket No- 16549 has been resolved as per your satisfaction by the LG team. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Future Group
Greetings from Future Group!
I trust that your Ticket No- 16549 has been resolved as per your satisfaction by the LG team. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Future Group
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Greetings from Future Group. This is Priya.
This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance along with your reference id- 16549. We will be glad to assist.
Regards,
Priya