[Resolved] Lg Electronics — Google
Bought LG Nexus 5X 32GB Variant for Rs.30, 000 via Flipkart on Dec 2015 with 12 Months Warranty Now Reached 13th month. While I using it switched Off automatically and not started till the Date.No Battery and none of issue from My Side and it has been accepted by the Customer Service People too.
But they are asking Rs.13, 000 to replace the board. How it could be ?.
At-least they could claim through warranty since because it exceeded for 1 Month only.
For Past 15 years my Family members are using LG Products because of its Reliability and that is why i chose Nexus 5X instead of Moto Mobile Phones at reduced rates.
So I need service to be happened quickly without any charges.
How I supposed to Pay Rs.13, 000 for doing nothing in my Mobile.
Complaint marked as Resolved May 9, 2017
[Jan 31, 2017] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, Feb 03, 2017
Dear Customer (Shanmukarajan SV ),
We regret the inconvenience caused. Please share your contact details and complaint number so that we can assist you shortly.
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