LG Electronics — LG TV service | |||
LG TV is not a dream TV...it has turned out to be a nightmare. LG Service is the worst possible service I have seen ever.Cannot be trusted atall. My TV is not working since June and the service centre is not able to rectify it.Everytime they take my TV to the workshop and return it without correcting the issue.My TV is still at the service centre and the people there never reply to our calls.Coordination within their team is pathetic and the information provided my different team members do not match.The service center people never call us and update about the status...its been 3 months that LG service people are not able to identify the issue with the TV which is their production product...very strange and fishy...I insist every person who has seen this msg...Plz do not go for LG TV. IF anyone wants any further information...plz call [protected]...Hyderbad. complaint number :RNA[protected]One of the many compaints raised by me) Was this information helpful? | |||
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LG Electronics customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hello LG,
I got a call from LG saying that the issue will be fixed else my money will be returned.They had asked me to furnish the bill, complain numbers, service centre address and i had mailed the same to LG CLAIMS team.This was 2 weks back and now if i am calling on this number i am given absurd replies that"this is not LG number".I have no idea as what LG is upto.Its been 3 months since my LED has been malfunctioning and strange part is till now LG DOESNT HAVE ANY IDEA OF THE ISSUE.
i was told last week that "this is not a r& d centre and we cant tell you the exact issue.
Thanks & Regards
Ashish Agnihotri
[protected]
I got a call from LG saying that the issue will be fixed else my money will be returned.They had asked me to furnish the bill, complain numbers, service centre address and i had mailed the same to LG CLAIMS team.This was 2 weks back and now if i am calling on this number i am given absurd replies that"this is not LG number".I have no idea as what LG is upto.Its been 3 months since my LED has been malfunctioning and strange part is till now LG DOESNT HAVE ANY IDEA OF THE ISSUE.
i was told last week that "this is not a r& d centre and we cant tell you the exact issue.
Thanks & Regards
Ashish Agnihotri
[protected]
Today after 2 weeks LG India picked my call and asked me the same details and said that we will get back to you soon and forcefully disconnected the call. They were not even ready to listen what we were saying. This is a complete fraud happening with us and we want the indian consumer forum to take stern steps against such organizations who have made a mockery of their customers. If you visit LG India fb page, u will be shocked to see 100's of dissatisfied customers.
Electronics can be defective...I agree.But after selling a product if a company does not reply on services, this is complete fraud in todays world.
Electronics can be defective...I agree.But after selling a product if a company does not reply on services, this is complete fraud in todays world.
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team