[Resolved]  LG Electronics — Regarding Nexus 5 32 gb bad quailty and parts not available when given for repair

Address:

Agra, Uttar Pradesh

Model No. LG-D821, Black I bought a new phone on 17th august 2014, after one week o[censored]se i came cross problems likes- 1). Bad battery which drains in 6-7 hrs without use. 2). Defected display which gets blank while in use. 3). No volume in ear phones. 4). Speaker volume don't work maximum times. Which was not enough that screen got shattered when slipped from 10-12inches height on a smooth surface. After paying amount on 33000/- LG gives their customer such bad and low quality product. Even after bearing all the troubles i gave my phone for repair. LG authorised service centre a promised to delivery the phone after repair in a week's time. After a week they replied, the spare parts they had from the company were also defected and refuse to give my phone on time. Not just the phone even the parts you are making are defected. I stay in a different city from where i gave my phone for repair. Extended the trip to collect the phone after 2-3 days later from the delivery date. After they fail to deliver the phone i requested them to courier the phone on there responsibility but they refused to do that too. I want to ask that why the company is making such phones and giving fake promises. You are wasting costumers money, time and troubling them because they trusted you. With all the troubles i am going through because of the company, still the company does not want to take responsiblity for anything.