LG Electronics — Unsat quality and no response | |||||
I have been a regular customer of LG products with almost all of electronic items at my home of LG brand. the association is more than 10 years old. I brought LG microwave on 07 Dec 15 and same day the welcome kit container provided with microwave left its colour on the dish i made and its surface got damaged. Even after making calls at customer care numbers, reporting queries at your website and one visit of Company's rep, the problem has not solve. i have been replied every time of my mails or calls and have been assured of service but still nothing had moved in reality other than talks. i have been given number of LG area manager Panchkula [protected] too and have called them many times at different days and time but no reply. this has really hurt my feelings as a customer and changed my view about LG as a brand. Sourabh kak.[protected]@gmail.com Was this information helpful? | |||||
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LG Electronics customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
To LG rep,
The day I wrote this compaint, i also made a call to customer care call centre from my number. It was assured to me that by next day somebody will give me a call and will physically verify the defected item. but nobody had called me till now. I was also not given complaint number as they told me that the complaint needs to be verified first.
Regards
Sourabh
The day I wrote this compaint, i also made a call to customer care call centre from my number. It was assured to me that by next day somebody will give me a call and will physically verify the defected item. but nobody had called me till now. I was also not given complaint number as they told me that the complaint needs to be verified first.
Regards
Sourabh
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